Lucas Plumbing & Heating Ltd

Lucas plumbing was very professional from the time I had contacted them, booking was quick, engineer turned on time and completed the job without much hassle, Invoice sent on the same day with follow up call from the office - a truly end-to-end service!

Engineer arrived on time and the job was carried out as expected. The engineer was very helpful and kind with explaining things to me.

Service provided was easy and quick to arrange. It was helpful to be told whether it would be a morning or afternoon repair. The service was good value for money.

The service was highly professional from start to finish. Response was quick; everyone turned up on time; the best products were used; I was kept informed of progress and next steps and quotes and invoices arrived promptly. On top of that, service was friendly and teething problems corrected swiftly. Thank you Jake and all your team.

This is a well managed and efficient plumbing/heating company. We have used them for many years now and have only had positive experiences.

As always Lucas were tops. The previous sink and bathroom work was undertaken very efficiently and the found leaks were rectified on this occasion. The parts required were no longer available so a work around was undertaken and very successfully. Would recommend Lucas as a helpful and efficient company.

However complicated is the breakdown the fault-finding is efficient and the issue remedied with a minimum of fuss.

Guys were swift in their work as ever. Explained everything before it was done and fixed a few smaller jobs while they were here. First class service, wouldn't hesitate to recommend.

We used Lucas Plumbing and Heating to fix some problems we were having with the underfloor heating and hot water in our new-build house with a smart heating system. From the initial phone call, through to the quotation visit and the work itself, everyone we dealt with was punctual, professional, and highly knowledgeable. The work was completed to a high quality and we were given good instructions on how to use the new equipment they installed. They also stricly followed Covid safety guidelines when working in our house, with masks at all times, ventilation, and social distancing observed, which was much appreciated. It was a pleasure doing business with Jake and his team - almost as much as having our heating working again!

Our 23 year old boiler finally died on us and so we needed to go boiler hunting, after getting numerous boiler from the ridiculous £5800 from British Gas to the ultra cheap, we called Lucas Plumbing after being recommend to us, and boy weren't we glad we did. A very through quote with numerous options which included moving the boiler from our airing cupboard to the loft, which gave us more room in the house. We decided to use Lucas Plumbing to install our boiler, we were recommended the ATAG which came with a 14 year warranty. The work was carried out in the three days we were quoted and from start to finish they were great, they kept us updated on the work that was being done and after everyday the areas they used were left clean and tidy, on the final day we were given a thorough run through of how the boiler worked as well as the new thermostat ( which can be controlled by an app). The boiler is just as good as we were told and our house is warm and toasty when we need it to be, as well as being cheaper for us to run. I cannot recommend the company enough and if you are still looking get them to give you a quote, they are not the cheapest nor the most expensive but they are the most professional.