Lucas Plumbing & Heating Ltd

I sent an email enquiry on Sunday, was visited for a review and quote on Monday and work completed on Friday - exceptionally efficient operation and really a breath of fresh air in the plumbing and heating engineer area.

Prompt and friendly service and any subsequent problems are always sorted immediately

Called to fix a leaking tap. Received a quick appointment, engineer arrived on time. Was extremely knowledgeable and explained the problem - he even had the spare parts on his van which he replaced - showing me the old ones he had removed. All is now working perfectly and was fixed so quickly. Would not hesitate to recommend this company and will definitely use again for any plumbing problem. Thank you!

Have used Lucas plumbing & heating for a few years now to service our back boiler, just used them to carry out further work on heating system. Excellent service as usual , prompt attention and punctual Very clean and pleasant staff Great explanation of work required and carried out

I have been using Lucas Plumbing for a few years now for all my plumbing needs, both in my main family home, and in a London rental flat. I have always found them to be incredibly reliable in always turning up when they say, in addressing the problems first time, and for having fair, reasonable rates. In particular they are incredibly responsive in getting someone out when it is an emergency. I would recommend them without reservation.

We returned recently from a foreign trip to find our house cold and miserable - our oil boiler was not running. On the advice of our friendly plumber we contacted Lucas Plumbing and they couldn't have been more helpful. Despite being very busy in the run-up to Christmas, Jake kindly arranged to fit us in and came promptly on the appointed day. He was extremely knowledgeable, efficient and very pleasant indeed. He diagnosed the problem quickly, fixed it, and then gave the boiler a thorough clean. I meant to write this at Christmas, but got diverted by life. But, I couldn't recommend Lucas Plumbing more enthusiastically - and the administration office was just as efficient and helpful. It is wonderful to deal with a company such as this. Jeff

I saw Lucas Plumbing fitting a new boiler at my friends house. I was impressed by their professional and courteous service and asked them to come look at my heating system (The company that had installed it had been ignoring my requests to repair it for over 4 months). Lucas Plumbing came and carried out a free assessment and provided a quote, pointing out some other issues that needed attention. I needed a new thermostat, a new control panel, to stop a continuous over flow (6 months!) and a servicing of a pressure cylinder. The quote was reasonable and acceptable. Appointment booked to carry out work. Was sent emails to remind me near the day, and a note to remind payment by Debit Card only, which was fine. Named plumber, Scott arrived on the dot of 8am - was courteous, polite and respectful of my home, he carried out the work tidily and speedily, no mess, no bother. He walked me round all the work done and explained operational differences. Payment made over the phone to the office, I was especially pleased and impressed that the bill was down graded to a lower amount, because Scott had carried the work out in less time. Impressive honesty and ethics. I am very pleased and completely satisfied with the service provided and would readily recommend Lucas Plumbing and Heating to anyone and everyone looking for a reliable, professional, reasonably priced and courteous service. Not very often you can say that these days. Thank You Lucas Plumbing