General Plumbing
We always use them for all our plumbing needs and I find them very reliable.
Which? Trusted Traders Consumer
Posted on 01/07/2015
, work completed 01/07/2015
Recommended
Good Job Good price Trustworthy
I have been using Lucas Plumbing for a while now for both my home work and for a rented flat we own. They do all our gas safety tests and any ad hoc fixes and problems. They have serviced and fixed boilers, fitted new radiators, fixed cold water feeds and are currently installing a new boiler. All good so far. very easy to work with.
TJFHenley
Posted on 05/01/2017
, work completed 05/01/2017
Recommended
Successful repair of cast iron gas fire
This is the first time I've used Lucas Plumbing and I found them very pleasant people to deal with, from Daniela on the switchboard through to the engineers who called round. Jake arrived at the time specified, found the problem and a quote followed soon after by email. A part had to be ordered and a second visit was necessary a couple of days later. Unfortunately the part the manufacturer of the fire sent did not fit and parts of the old component had to be used together with some of the new bits. This slowed the job through no fault of Lucas Plumbing and I was pleasantly surprised with an invoice significantly less than the original quote. I would recommend this firm
Which? consumer
Posted on 05/01/2017
, work completed 05/01/2017
Recommended
Radiator Removal and Replacement and Boiler Service and Repair
These guys are very helpful and knowledgeable and reasonably priced. Turn up when they says they will do and never overcharge, explain any problems in simple terms. Pleasure to use I would strongly recommend them.
Swallowfield
Posted on 19/12/2016
, work completed 19/12/2016
Recommended
Great fault diagnosis, clear quote, efficient admin and clean quality work
Jake, Daniella and the Lucas Team were prompt, courteous and efficient throughout. They were 100% confiortable with me seeking other quotes and once we decided to progress with them (due to their superior fault finding and diagnosis of the problem), the admin and communication was fast, Clare and accurate. Jake arrived on time and did what was described in the quote perfectly. Job done, heating system fixed (an oil based system). Highly recommended !!
timjnolan
Posted on 16/05/2017
, work completed 16/05/2017
Recommended
Boiler Service
Excellent professional service, more attention to detail and covered more appliances than British Gas ever did. Also the price was right. Would use again.
simchas
Posted on 29/03/2017
, work completed 29/03/2017
Recommended
Trustworthy, friendly team
We have used Lucas Plumbing & Heating for many years simply because the work they do is really good and more importantly can be trusted to be done well. You feel like you are in safe hands with a highly knowledgeable team quick to diagnose any problems and get the job done with the least amount of disruption to the customer. Hard to sometimes find - so really happy to recommend Lucas P&H to anyone.
Nigel Rampton
Posted on 07/04/2017
, work completed 07/04/2017
Recommended
Great reliable friendly service
I have been using Lucas Plumbing for many many years now and have recommended them to so many people. I have used them for a range of jobs from boiler replacements, bathroom refits, servicing and landlord safety requirements, aswell as general breakdowns and repairs. In all the time I have used them, I could not fault the speed and level of service, versatility, professionalism and standard of work. I have seen the company grow from pretty much a one man band when it was just Jake Lucas, to the larger successful company Lucas Plumbing is today. I wouldn't go anywhere else now, and the growth and success of this company really is testament to the excellent service and standard of work Lucas Plumbing provides. I couldn't recommend this company highly enough!
Alison
Posted on 14/08/2017
, work completed 14/08/2017
Recommended
Top-class Service
Our job was carried out on time and very efficiently. I found Lucas Plumbing very responsive and friendly and furthermore were good value for money. I would certainly use them again and have already recommended them to friends.
Colin H.
Posted on 16/03/2017
, work completed 16/03/2017
Recommended
Perfect service
Can't speak highly enough of these guys. Very personable, exceptional quality of work and super efficient. Biggest thing for me though was how quickly they responded to my emergencies and bend over backwards to help. Couldn't ask for more, totally trustworthy and someone I will use every time.
shinfieldguy
Posted on 19/02/2017
, work completed 19/02/2017
Recommended
Boiler Replacement Truly Excellent
Very pleasant, on time, no mess, quick, Perfect hot water and heating You can't go wrong with Jake
phil c50
Posted on 25/02/2017
, work completed 25/02/2017
Recommended
Always reliable
Jake has done work for us in our own home and when we had rented houses for students. He is always diligent and we trust his work. He's also positive and friendly.
EileenB
Posted on 12/02/2017
, work completed 12/02/2017
Recommended
Reliable Plumbing and Heating Service
We have used Lucas Plumbing and Heating Ltd. to maintain our boilers (we have two), fit a new boiler and other general plumbing work for more than three years and the firm fitted the main boiler for the previous owners. We have always found them to be reliable and efficient and they seem to have a very good understanding of the systems we have and are able to maintain them to a high standard. They always turn up when they say they will and have never let us down. They operate very efficiently as well. We get email reminders when services are due and all work is backed up by a written quotation before the job is agreed. On the day or sometimes the day before we get an email reminder that the job is due which gives us confidence and a timely reminder. After work has been completed, invoicing is prompt and efficient and certificates for work such as boiler servicing are sent. We have been very pleased with the quality of the work and the service and have never needed to call them back. It is always done properly first time. It can be hard to find good plumbing and heating companies but we can certainly recommend this one. We are glad that the previous owner of this house recommended them to us.
Thomas
Posted on 18/10/2017
, work completed 18/10/2017
Recommended
Reliable & work done to a good standard
Very pleased with Lucas Plumbing and Heating - we had a leak under our hall floor and they were excellent all the way, from diagnosing the leak to fixing it and doing a couple of other small jobs along the way. Always punctual and pleasant to deal with, did what they said they would do when they said they would do it.
TimSenior
Posted on 14/12/2017
, work completed 14/12/2017
Recommended
Brilliant job
Prompt and professional. Excellent service.
Ann, Berkshire
Posted on 24/11/2017
, work completed 24/11/2017
Recommended
Superb job, great guys
We had a new boiler fitted along with three replacement radiators. The guys (Scott & Liam) were brilliant, knowledgeable, helpful and just really good at the job. They left everything neat, tidy and clean. Very highly recommended.
Catlin
Posted on 03/04/2018
, work completed 03/04/2018
Recommended
Will use them again
We used Lucas Plumbing and Heating to replace a shower pump. We have been very impressed by their professionalism from enquiry to estimate to carrying out the work. The initial visit, to gauge the extent of the work, was very thorough. The estimate was well laid out, itemised and clear. Lewis turned up on the appointed day and worked diligently. There was no mess. The shower pump is working well. We will definitely use Lucas Plumbing and Heating for future plumbing problems.
Gautrey
Posted on 16/04/2018
, work completed 16/04/2018
Recommended
Efficient, professional & fast!
The trader fully explained the work that was going to be done : to replace my boiler, and resite it to an outside wall. A clear quotation arrived days later. Scott, theyou young mana who came to carry out the work was excellent: competent, courteous & friendly manner, explained clearly when I asked him questions, knew what he had to do & he cleared up & vacuumed each evening. When he finished the work he explained clearly how to operate the boiler. As some brick work needed replacing where pipes had been removed, two days later a builder arrived to replace the new bricks. He explained what he had to do and I could hardly tell where the new bricks were. They matched the existing ones. I am extremely pleased with the work done & and would certainly recommend this company!
Julie Cooper
Posted on 16/03/2018
, work completed 16/03/2018
Recommended
Boiler installation and leaks fixed
We had a combi boiler installation and leaking pipes fixed. Every part of dealing with Lucas Plumbing & Heating Ltd was of an extremely high standard from their office staff to the engineers in the field (Kudos to Scott). We highly recommend them and will also recommend friends and family to them in future. Thank you so much Lucas Plumbing & Heating Ltd.
Ian and Suzanne
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
Best service
Kitchen waste pipes replaced
Ian J
Posted on 07/12/2018
, work completed 07/12/2018
Recommended
Industrial condensing boiler
It is the first time we use Lucas Plumbing and we are very happy with the work carried out and the care and attention provided.
Customer in Wokingham
Posted on 30/01/2019
, work completed 24/01/2019
Recommended
Gas Safety Certificate
We have used Lucas Plumbing before, to install our vaillent boiler and had absolutely no hesitation in using them for our gas safety certificate. Always professional.
Customer in Wokingham
Posted on 17/02/2019
, work completed 07/02/2019
Recommended
Excellent competent work
The service engineer who did the work (repair) on our heating system was great, arrived on time and was very professional and competent in his work. The work was carried out and completed in the time allocated and was very tidy in his approach. We had a leaking pump valve so both valves were replaced. So great service including email reminders of our work slot, and easy communication with the office. All in all very good and would definitely recommend Lucas heating and plumbing.
Customer in Bracknell Forest
Posted on 25/03/2019
, work completed 21/03/2019
Recommended
Fantastic Service !
Fantastic service, as always, from Lucas Plumbing and Heating. Efficient booking system and great engineers. Would happily recommend to anyone as always know we are in safe hands with them.
Customer in Wokingham
Posted on 28/02/2019
, work completed 27/02/2019
Recommended
Boiler and Fire Service
Lucas plumbing was very professional from the time I had contacted them, booking was quick, engineer turned on time and completed the job without much hassle, Invoice sent on the same day with follow up call from the office - a truly end-to-end service!
Veera, Wokingham
Posted on 24/06/2019
, work completed 24/06/2019
Recommended