Lucas Plumbing & Heating Ltd

Having used Lucas Plumbing previously I find they provide their services professionally, effectively and agreed on schedule. Very good and fast at responding to subsequent queries and rectifying the small problem.

Brian Hale and his apprentice from Lucas P & H replaced my boiler expansion vessel. They arrived within the timeframe advised. Brian took the time to explain the process and answer my questions. I contacted Lucas P & H originally because they are a local form, who did a great job for one of my neighbours a few months ago. I would have no hesitation in using them again.

The work was done on time and in accordance with the quotation. Nathaniel was polite, friendly and helpful.

We have used Lucas Plumbing for our boiler servicing on a couple of occasions in the past and they did a very good job. They also installed replacement oil tanks for us in an efficient job, and all went very smoothly, even the transfer of the oil. Yesterday we had a need to flush through our central heating radiators and the two engineers who came were really excellent. They worked hard all day, flushed all of our radiators without any real inconvenience to ourselves, and now the heating system is working smoothly and is well-balanced. It seems that Lucas Plumbing is a small and professionally run business, with experienced staff and a desire to complete quality work in a friendly and efficient manner. We will continue to use them for all our plumbing and boiler needs.

We had a leak coming through the lounge ceiling from a wash basin above and a previous plumber had cut a hole in the ceiling to prove where the leak was coming from but then did not want to do the work (but charged us for the visit). Other plumbers we talked to did not want the job either so it was a relief to get a company who were happy to help. All three guys who came around (one initially to review the work needed, one to do the work and another to fix a small issue afterwards) were very friendly and polite and explained everything to us. The work was done on the agreed day at the agreed price. My only small complaint would be that the charge for the initial visit, which I did not mind paying, was not explained to me when I organised that initial visit. The guy who did the work cleaned up afterwards and left things tidy. He also managed to remove three tiles without breaking them which was a huge bonus. There was a very small leak after the work had been done but they sent someone around almost straight away and he fixed the problem very fast. I would definitely use this company again.

Polite , professional, and kept me informed by email . Came on time given , quick turnaround . I have no problem with recommending Lucas Plumbing and hope to use them on larger jobs I will occur .

I used Lucas Plumbing & Heating Ltd for an oil boiler service. The engineer came when he said he would, did a very thorough service and pointed out potential problems missed by a previous service engineer from another company. He also left everything neat and tidy.

Annual service of our oil fired boiler completed with friendly professional efficiency. The service was easy to book and easy to pay for - invoice emailed the same day. Reassuring to have found a reliable plumbing and heating service!

Lucas plumbing sorted out a leak at my property with minimum hassle. Pleased with the job results. Can always count on them getting the job done to a high standard.

As ever, Lucas Plumbing were fast to arrange a visit. When here, they did a professional and thorough job with a minimum of fuss. Their work is always of a high standard.

This is now the 3rd time I've used Lucas Pumbing, and been happy every time. While not the cheapest rates around, they are reasonable, but most importantly they provide a good service quickly. The plumbers explain everything well and get the job done.

After picking up Lucas Plumbing on internet, I appointed them for long pending work I had to do with UFH system. The skill set I felt was hard to find in the market but I was glad to have come across the trader. The job was completed as asked, promptly. UFH now performs better and is more efficient due to the refill, removing air locks from UFH pipework. I would recommend this trader.

Pool boiler wouldn’t ignite. After several visits a number of parts needed replacing. The engineer was outstanding and prepared to come at the weekend. Puts customer service at many other plumbers to shame. Office admin really on the ball also. Bill was v expensive for parts however.

I received a friendly, prompt and professional service on both visits from Lucas Plumbing. I have been very happy with their service for a number of years now.

Boiler failed. Phoned just after 9AM. engineer was here within 2 hours. Fault identified and engineer returned the same afternoon and repaired. Very efficient and friendly service.

Lucas serviced my boiler and did a couple of small plumbing jobs (mending a tap and a leaking toilet) for me. Done bang on time and all left clean and tidy.

I have used Lucas P&H for 3 yrs now for my annual boiler service and landlord certificate. I've never been charged for any additional work. The tradesmen have always been professional/polite and friendly. They are accommodating in terms of schedule, times and logistics. It would be nice if largely overlapping work didn't require a double charge (landlord cert and service) but this seems to be an industry norm.

Boiler service completed. Good time keeping and notification of arrival in advance. Pleasure to talk to, helpful in description of tasks and met all needs including expected pricing. Lucas team excellent in arranging call out when issues arose before Christmas and again very timely and helpful.

Lucas Plumbing have carried out further work on my central heating system and I no hesitation in recommending them. Whilst the cost is slightly higher than with others, you get what you pay for namely good and reliable work, pleasant staff, excellent communications, accurate invoices and prompt service.

I sent an email enquiry on Sunday, was visited for a review and quote on Monday and work completed on Friday - exceptionally efficient operation and really a breath of fresh air in the plumbing and heating engineer area.

I have used Lucas Plumbing many times for a variety of jobs including gas boiler repairs and servicing, tap replacement, toilet flush repairs, and radiator replacement. They give clear estimates and do a first class job. They work tidily and their engineers are polite, friendly, experienced and knowledgeable. Highly recommend them. Willing to pay that little bit extra for quality and reliability.

Jake was great. He worked out the issue very quickly and also noticed a secondary issue which was driving me nuts at the same time. We ended up simplifying things a lot with our underfloor heating control unit and also installing another valve to stop the underfloor heating activating the radiators too (secondary issue). All in all very happy with diagnosis and the remedial actions. We did have a small blip where the replacement unit was faulty, but this was resolved very quickly too. I would highly recommend Jake and the team at Lucas Plumbing & Heating.

Prompt and friendly service and any subsequent problems are always sorted immediately