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Lucas Plumbing & Heating Ltd

4.9

456 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:

• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations

........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • More Services

    • commercial catering installation servicing and breakdown

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
456 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Boiler service
Customer Service
Quality
Value
James came to service our boiler today and I would just like to say what a lovely young man he is, so polite and nothing too much trouble. We have used your company for many years and have always been very happy with your engineers and quality of work and will continue to us Lucas Plumbing.
Customer in Berkshire Posted on 25/09/2025 , work completed 25/09/2025
Boiler service
Customer Service
Quality
Value
James serviced boiler this morning . Arrived early and was polite throughout visit . Left reassuring me boiler in good working order . Very happy with Lucas plumbing efficient and reliable company
Customer in Berkshire Posted on 06/11/2025 , work completed 06/11/2025
Boiler service and repair
Customer Service
Quality
Value
The annual service of 10 year old Vaillant boiler identified 2 problems. A visit was arranged within a few days and done. Efficient organisation and helpful work. House nice and warm.
Customer in Berkshire Posted on 25/11/2025 , work completed 21/11/2025
I have been using Lucas Plumbing for some years now and would thoroughly recommend them.
Customer Service
Quality
Value
The work was carried out on the day promised and completed on the same day. Their engineers havve always been very good and I have never had a problem.
Customer in Posted on 05/12/2025 , work completed 03/12/2025
Good Work
Customer Service
Quality
Value
Jake turned up as agreed and the work was completed on time
pgsharp Posted on 13/01/2017 , work completed 13/01/2017
Very Good
Customer Service
Quality
Value
Easy to book, keep you notified of any schedule changes. Great friendly plumbers who work diligently and recommend improvements. We had a replacement boiler - Jake recommended an outside boiler that we hadn't though about, which gave us loads of space back inside. Several smaller jobs including radiators not working - always reliable and professional
Lizzie Posted on 25/01/2017 , work completed 25/01/2017
Top quality Worcester-Bosch combi installation
Customer Service
Quality
Value
Very pleased with removal of existing Vaillant combi and replacement Worcester-Bosch. Would certainly recommend this company for sound advice, high quality work and overall professionalism, combined with a reasonable cost, no surprises and a swift appraisal and quote. Top marks!
Robert Hughes Posted on 08/08/2017 , work completed 08/08/2017
I have had my radiators fixed and boiler check completed
Customer Service
Quality
Value
Very satisfied with the work.It certainly was completed on time and within budget. Lucas Plumbing & Heating as my experience with the was very positive.
Francesca, Reading Posted on 02/10/2015 , work completed 02/10/2015
General plumbing
Customer Service
Quality
Value
We always use them for all our plumbing needs and I find them very reliable.
MR S, Pangbourne Posted on 08/07/2015 , work completed 08/07/2015
Great service by people you can trust
Customer Service
Quality
Value
We've used Lucas Plumbing since moving to the area 8 years ago. They are prompt, reliable and courteous. There is a quick response should you have a problem. I believe in using local traders if they do good work and would thoroughly recommend them.
Helen Posted on 06/02/2017 , work completed 06/02/2017
Excellent service
Customer Service
Quality
Value
I needed a boiler serviced and took a risk in using someone unknown to me. From the first contact through booking an appointment ,the communication and the service has been absolutely first class. The plumber arrived on time, was smart , polite, obliging and left the house in a spotless condition. I will have no hesitation in using them again and will be recommending them to friends and family
Phil Posted on 21/03/2017 , work completed 21/03/2017
Excellent service
Customer Service
Quality
Value
Had a change of boiler, a Nest thermostat installed and a shower changed. Both Scott and Liam were polite, helpful and worked quick and cleanly throughout. Can't recommend them and Lucas Plumbing and Heating highly enough. Quote was very competitive and did not change. All good from first call to final invoice.
ShaunPaul Posted on 23/11/2017 , work completed 23/11/2017
Peace of Mind
Customer Service
Quality
Value
Prompt, efficient, courteous, reliable. Have recommended Lucas Plumbing to all my acquaintances who have been equally delighted.
Susan, Berkshire Posted on 30/10/2017 , work completed 30/10/2017
Got us out of a fix
Customer Service
Quality
Value
Lucas plumbing and heating helped us out at short notice when we were let down by another company. They were very helpful and Scott was great. I would not hesitate to use them again and would definitely recommend.
LauraM Posted on 26/01/2018 , work completed 26/01/2018
Great work, neat and tidy. Recommended.
Customer Service
Quality
Value
Boiler replacement and central heating system flush. Great job completed by 2 really nice lads. Good price, great service. Happily recommend them.
Matthew Posted on 12/10/2017 , work completed 12/10/2017
Excellent Service
Customer Service
Quality
Value
Scott Wodley attended to fix our plumbing and was very polite, friendly, professional and efficient. I wouldn't hesitate to recommend him.
Eloise, Berkshire Posted on 19/02/2018 , work completed 19/02/2018
Fast, Effective and Good Value
Customer Service
Quality
Value
I've used these guys a few times now, and they have always impressed. Very fast, friendly and professional, and very good value for the work that they do. They always clean up after themselves perfectly and have always provided a detailed and accurate quote before undertaking any significant work. I will continue to use and recommend them highly.
Lawton Posted on 12/03/2018 , work completed 12/03/2018
Great service from Lucas
Customer Service
Quality
Value
Great company. Needed a gas safety certificate and service at short notice and they helped me out. Prompt friendly professional and courteous all round. Definitely would use again.
N.James, Which Reviewer Posted on 02/11/2018 , work completed 02/11/2018
excellent work
Customer Service
Quality
Value
From the time that I contacted Lucas Plumbing I was impressed with the communication and timelines of quotation arranging date and time of work plus the professionalism of the technicians who attended.
ken smith, Which Reviewer Posted on 02/10/2018 , work completed 02/10/2018
Very prompt service and great value
Customer Service
Quality
Value
Lovely guys. Quote was quickly given, and although the work took longer, no further charge. Polite, friendly, efficient.
Simon, Wokingham Posted on 16/07/2019 , work completed 15/07/2019
Great service, gets the job done!
Customer Service
Quality
Value
Always had great service with Lucas Plumbing. They’re trustworthy and get the job done quickly and properly.
Customer in Berkshire Posted on 28/06/2019 , work completed 27/06/2019
Great work as always
Customer Service
Quality
Value
I had used Lucas' for many years and having recently moved back into the area called for help with an ancient heating system. We discussed the options to optimise efficiency, they provided a quote, completed the work in time and to budget. The engineers were clean, polite, professional and efficient and put up with my kids asking endless questions and so extremely patient too! Not sure if they were the cheapest or best value as you can't put a price on trust - I wouldn't call anyone else.
Customer in Wokingham Posted on 16/01/2020 , work completed 10/01/2020
5 star quality
Customer Service
Quality
Value
Lucas Plumbing carried a full plumbing project on our house build, and we're very pleased with them. Plumbing is not something you can afford to take short cuts on, and Lucas never fail to deliver. They are quick, reliable and excellent quality. They aren't the cheapest, but why would you go for the cheapest on something as important as plumbing?? Suffice you say, you get what you pay for. Fully recommended.
Customer in Wokingham Posted on 26/11/2019 , work completed 22/11/2019
Efficient and friendly service.
Customer Service
Quality
Value
I would recommend Lucas Plumbing and Heating as they provided an efficient and friendly service, resolved the problem quickly and provided me with relevant information regarding the problem.
Customer in Oxfordshire Posted on 21/01/2020 , work completed 06/01/2020
Solving the problem of cold upstairs radiators and others working at “half mast”.
Customer Service
Quality
Value
Lucas Plumbing were the only company to solve my heating - or lack of - problem. Their employees were courteous, reliable, hard working and efficient. Protective dust sheets were laid wherever they were working to protect the flooring and, on completion, left everything beautifully clean and tidy. They also installed a new bathroom a couple of years ago. Moreover, their final invoice was less than my quotation. I would very highly recommend this company and would most certainly use them again.
Customer in West Berkshire Posted on 27/01/2020 , work completed 22/01/2020