First class work, on time, as per quote
Luke arrived on time, took his shoes off!, got stuck in. He rehung the radiator, replaced the bath taps all within the quote (both time and price) would be happy to have him back for any plumbing problems. Thank you
Customer in Wokingham
Posted on 11/09/2020
, work completed 09/09/2020
Recommended
Quick and Efficient
Our old gas central heating boiler was replaced with a new condensing boiler in less than 2 days with minimal disruption to the rest of the system. The existing opening for the external flue was re-used leaving a very neat finish on the outside of the house.
Customer in Wokingham
Posted on 06/07/2020
, work completed 24/06/2020
Recommended
Efficient and prompt service
I have used this company several times, and called on their services again this week to resolve a problem with a faulty toilet, and replace an outside tap. I was, as always, extremely pleased with the friendly, prompt and efficient service of this excellent Plumbing company, and I wouldn't hesitate in recommending them.
Customer in Wokingham
Posted on 07/07/2020
, work completed 06/07/2020
Recommended
10 out of 10
Ours was (for us) quite a big job ,a new oil tank and a new exterior boiler ,we found them skilled, proficient, punctual, polite,reasonably priced and everything was left clean and tidy. This was 5 star service at it's best and we would highly recommend Lucas Plumbing and Heating.
Rob
Posted on 11/07/2020
, work completed 10/07/2020
Recommended
Excellent service
This is my second time I contract Lucas Plumbing, the service, quality and customer service were excellent (as normal)
Customer in Wokingham
Posted on 05/01/2021
, work completed 23/12/2020
Recommended
Great work ,efficient, professional
Have had underfloor heating which has never worked efficiently since installation and recently not at all. George from Lucas plumbing made a comprehensive assessment of the problems and immediately gave me confidence that he could fix the problem. He was here for a complete day and despite some challenges fitted new pipework, valves and flushed out the system. A new pump was required and the system has been fantastic since and it has never worked as well. George and Phin were efficient and professional. They kept me in touch with the work through the day so I could see what they were doing. I couldn't recommend this company more highly. The telephone service was polite, clear and efficient and the cost of the work was very reasonable
Customer in Wokingham
Posted on 03/02/2021
, work completed 20/01/2021
Recommended
Great work
Yet again Lucas Plumbing has provided an excellent service to fix a noisy shower. Punctual, courteous, tidy, efficient - thoroughly recommend.
Customer in Wokingham
Posted on 04/02/2021
, work completed 04/02/2021
Recommended
Excellent service from Lucas Plumbing and Heating as usual
We have found Lucas Plumbing to be a quality, well organised plumbing firm, who deal with all of our household plumbing needs efficiently. Thank you for giving us this peace of mind when we have problems!
Customer in Wokingham
Posted on 11/03/2021
, work completed 10/03/2021
Recommended
Repair central heating boiler
Our boiler stopped working on Sunday evening and by Monday morning we had arranged for someone to come out on Tuesday morning to assess what was wrong. They arrived on time and carried out the assessment which was to replace the gas valve. The office quoted for that and by the following day (Wednesday) the work was done and central heating restored. Good and speedy service both from the person doing the work and the office support personnel.
Customer in Bracknell Forest
Posted on 18/02/2021
, work completed 17/02/2021
Recommended
Excellent work
I always use Lucas Plumbing and Heating - at work and now at my home. Professional, efficient and very competitive pricing. I would highly recommend Lucas Plumbing and Heating and only ever heard positive feedback from the residents on the residential estate where I work and they did a brilliant job with my toilet at home.
Customer in West Berkshire
Posted on 19/01/2021
, work completed 11/01/2021
Recommended
Very Professional
Had 3 visits - problem identified, quoted, then new boiler installed. All staff arrived on time and were very courteous - answering all my silly questions! Boiler installed neatly and new controls explained well. Would highly recommend. Thanks chaps.
Customer in Bracknell Forest
Posted on 10/08/2021
, work completed 29/07/2021
Recommended
5 star work, 5 star service
We have used Lucas plumbing for several years for everything from replacing boilers to installing air conditioning and many small repairs in between. They are always very responsive, extremely professional and reasonably priced. Everyone from the company is incredibly polite and easy to work with. They have taken calls from us on holidays and the owner, Jake, has even come out on a Sunday night to fix a boiler when we had no heat. They are an amazing company with GREAT customer service. I cannot recommend them enough!
Customer in Surrey
Posted on 08/01/2019
, work completed 07/01/2019
Recommended
I won't use any other plumbing\heating company from now on
My builder quoted me 750 pounds for some new pipes to be replaced because I had a 'supposed' gas leak. I wanted another quote, so called out Lucas plumbing and heating. They did various leak test checks and discovered that I had no gas leak. They also pointed out various shortcomings in my builders work that I should get them to fix. If I hadn't got them in for the quote I would never have know about the shoddy workmanship of my builder. Lucas Plumbing and Heating could have went along with replacing the pipes themselves for 750 pounds, but they didn't. They were completely honest and upfront. I think that says a lot about this company and their employees. They then sent me a report with photos of the issues so I could pass to my builder to fix. I'm so impressed with them that I will be recommending all my friends use them too. I now will use no one else except Lucas Plumbing and Heating.
Customer in Wokingham
Posted on 11/01/2019
, work completed 11/01/2019
Recommended
A1 Company
Boiler service and pump check before Christmas. Slick, competent admin and excellent engineer on site.
Reading Central
Posted on 20/12/2018
, work completed 20/12/2018
Recommended
bolier repair-call out
Very good and fantastic company they did a good job with my boiler, I would recommend this company to carry work out on your home or company building
dom1871
Posted on 08/11/2018
, work completed 08/11/2018
Recommended
Plumbing at it's best
Chemical descale unvented hot water system using Kamco HD Chemicals. Work carried out according to quotation in time scale and completed in a clean and satisfactory manner. We were having almost non existing hot water which other companies had problems in correcting until Lucas diagnosed and corrected the problem and we now have very good water pressure.
Robert B
Posted on 07/11/2018
, work completed 07/11/2018
Recommended
Excellent service
Annual boiler and gas fire service carried as always with diligence professionalism and courtesy. Scott arrived on time and with no fuss got on with the work. Jake and team have been our plumbers for many years and I would highly recommend them to you. Gillian Heap
Customer in Bracknell Forest
Posted on 17/01/2019
, work completed 16/01/2019
Recommended
V friendly and kept me informed
Great service Quick to visit We’re able to make a temporary repair on first visit Friendly approachable
Customer in Wokingham
Posted on 16/02/2019
, work completed 13/02/2019
Recommended
Sorting out problematic taps in both a bath and a cloakroom sink
We have used Lucas plumbing many times over the last 4 years since moving to Wargrave. They've always sorted out any plumbing issues very efficiently and also keep us informed as to exact times of visits and when they might have to come back with a different spare part or whatever. I am happy to recommend them.
Customer in Wargrave
Posted on 21/10/2019
, work completed 18/10/2019
Recommended
Excellent service
Cannot rate Lucas Plumbing & Heating highly enough. Each time I have needed their services they have turned up promptly, identified the problem, given an estimate and then completed the job on time and as per estimate.
Customer in Wokingham
Posted on 20/09/2019
, work completed 20/09/2019
Recommended
Go to plumber
Always use Lucas because they are consistently brilliant Friendly, professional, fair quotes Excellent COVID safety policy; wear respiratory masks.
Customer in Wokingham
Posted on 17/04/2020
(Reviewer did not use service)
Recommended
Very helpful
Many thanks for your speedy response and for Brian's very professional help in sorting out my problem.
Martin
Posted on 20/05/2020
, work completed 19/05/2020
Recommended
Great work and easily contactable
Excellent service as always, friendly and helpful staff who are super clean and respectful of visiting property, even more so during Covid. Communication and reminders are punctual and simple to book. Highly recommended.
Customer in Reading
Posted on 06/11/2020
, work completed 06/11/2020
Recommended
Oil Boiler Service
They kept me informed about late arrival when an earlier job over-ran. The workmanship was good and thorough. I have used them for several years now for annual servicing and they consistently do a good job.
Customer in Wokingham
Posted on 06/11/2020
, work completed 21/10/2020
Recommended
Fault found during routine boiler service dealt with immediately.
Always consistent in providing prompt, reliable and efficient service. Staff are friendly and professional in their approach.
Customer in Wokingham
Posted on 22/10/2020
, work completed 10/10/2020
Recommended