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Lucas Plumbing & Heating Ltd

4.9

456 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:

• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations

........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • More Services

    • commercial catering installation servicing and breakdown

Customer reviews

Why you can trust these reviews

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4.9
456 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
First class work, on time, as per quote
Customer Service
Quality
Value
Luke arrived on time, took his shoes off!, got stuck in. He rehung the radiator, replaced the bath taps all within the quote (both time and price) would be happy to have him back for any plumbing problems. Thank you
Customer in Wokingham Posted on 11/09/2020 , work completed 09/09/2020
Quick and Efficient
Customer Service
Quality
Value
Our old gas central heating boiler was replaced with a new condensing boiler in less than 2 days with minimal disruption to the rest of the system. The existing opening for the external flue was re-used leaving a very neat finish on the outside of the house.
Customer in Wokingham Posted on 06/07/2020 , work completed 24/06/2020
Efficient and prompt service
Customer Service
Quality
Value
I have used this company several times, and called on their services again this week to resolve a problem with a faulty toilet, and replace an outside tap. I was, as always, extremely pleased with the friendly, prompt and efficient service of this excellent Plumbing company, and I wouldn't hesitate in recommending them.
Customer in Wokingham Posted on 07/07/2020 , work completed 06/07/2020
10 out of 10
Customer Service
Quality
Value
Ours was (for us) quite a big job ,a new oil tank and a new exterior boiler ,we found them skilled, proficient, punctual, polite,reasonably priced and everything was left clean and tidy. This was 5 star service at it's best and we would highly recommend Lucas Plumbing and Heating.
Rob Posted on 11/07/2020 , work completed 10/07/2020
Excellent service
Customer Service
Quality
Value
This is my second time I contract Lucas Plumbing, the service, quality and customer service were excellent (as normal)
Customer in Wokingham Posted on 05/01/2021 , work completed 23/12/2020
Great work ,efficient, professional
Customer Service
Quality
Value
Have had underfloor heating which has never worked efficiently since installation and recently not at all. George from Lucas plumbing made a comprehensive assessment of the problems and immediately gave me confidence that he could fix the problem. He was here for a complete day and despite some challenges fitted new pipework, valves and flushed out the system. A new pump was required and the system has been fantastic since and it has never worked as well. George and Phin were efficient and professional. They kept me in touch with the work through the day so I could see what they were doing. I couldn't recommend this company more highly. The telephone service was polite, clear and efficient and the cost of the work was very reasonable
Customer in Wokingham Posted on 03/02/2021 , work completed 20/01/2021
Great work
Customer Service
Quality
Value
Yet again Lucas Plumbing has provided an excellent service to fix a noisy shower. Punctual, courteous, tidy, efficient - thoroughly recommend.
Customer in Wokingham Posted on 04/02/2021 , work completed 04/02/2021
Excellent service from Lucas Plumbing and Heating as usual
Customer Service
Quality
Value
We have found Lucas Plumbing to be a quality, well organised plumbing firm, who deal with all of our household plumbing needs efficiently. Thank you for giving us this peace of mind when we have problems!
Customer in Wokingham Posted on 11/03/2021 , work completed 10/03/2021
Repair central heating boiler
Customer Service
Quality
Value
Our boiler stopped working on Sunday evening and by Monday morning we had arranged for someone to come out on Tuesday morning to assess what was wrong. They arrived on time and carried out the assessment which was to replace the gas valve. The office quoted for that and by the following day (Wednesday) the work was done and central heating restored. Good and speedy service both from the person doing the work and the office support personnel.
Customer in Bracknell Forest Posted on 18/02/2021 , work completed 17/02/2021
Excellent work
Customer Service
Quality
Value
I always use Lucas Plumbing and Heating - at work and now at my home. Professional, efficient and very competitive pricing. I would highly recommend Lucas Plumbing and Heating and only ever heard positive feedback from the residents on the residential estate where I work and they did a brilliant job with my toilet at home.
Customer in West Berkshire Posted on 19/01/2021 , work completed 11/01/2021
Very Professional
Customer Service
Quality
Value
Had 3 visits - problem identified, quoted, then new boiler installed. All staff arrived on time and were very courteous - answering all my silly questions! Boiler installed neatly and new controls explained well. Would highly recommend. Thanks chaps.
Customer in Bracknell Forest Posted on 10/08/2021 , work completed 29/07/2021
5 star work, 5 star service
Customer Service
Quality
Value
We have used Lucas plumbing for several years for everything from replacing boilers to installing air conditioning and many small repairs in between. They are always very responsive, extremely professional and reasonably priced. Everyone from the company is incredibly polite and easy to work with. They have taken calls from us on holidays and the owner, Jake, has even come out on a Sunday night to fix a boiler when we had no heat. They are an amazing company with GREAT customer service. I cannot recommend them enough!
Customer in Surrey Posted on 08/01/2019 , work completed 07/01/2019
I won't use any other plumbing\heating company from now on
Customer Service
Quality
Value
My builder quoted me 750 pounds for some new pipes to be replaced because I had a 'supposed' gas leak. I wanted another quote, so called out Lucas plumbing and heating. They did various leak test checks and discovered that I had no gas leak. They also pointed out various shortcomings in my builders work that I should get them to fix. If I hadn't got them in for the quote I would never have know about the shoddy workmanship of my builder. Lucas Plumbing and Heating could have went along with replacing the pipes themselves for 750 pounds, but they didn't. They were completely honest and upfront. I think that says a lot about this company and their employees. They then sent me a report with photos of the issues so I could pass to my builder to fix. I'm so impressed with them that I will be recommending all my friends use them too. I now will use no one else except Lucas Plumbing and Heating.
Customer in Wokingham Posted on 11/01/2019 , work completed 11/01/2019
A1 Company
Customer Service
Quality
Value
Boiler service and pump check before Christmas. Slick, competent admin and excellent engineer on site.
Reading Central Posted on 20/12/2018 , work completed 20/12/2018
bolier repair-call out
Customer Service
Quality
Value
Very good and fantastic company they did a good job with my boiler, I would recommend this company to carry work out on your home or company building
dom1871 Posted on 08/11/2018 , work completed 08/11/2018
Plumbing at it's best
Customer Service
Quality
Value
Chemical descale unvented hot water system using Kamco HD Chemicals. Work carried out according to quotation in time scale and completed in a clean and satisfactory manner. We were having almost non existing hot water which other companies had problems in correcting until Lucas diagnosed and corrected the problem and we now have very good water pressure.
Robert B Posted on 07/11/2018 , work completed 07/11/2018
Excellent service
Customer Service
Quality
Value
Annual boiler and gas fire service carried as always with diligence professionalism and courtesy. Scott arrived on time and with no fuss got on with the work. Jake and team have been our plumbers for many years and I would highly recommend them to you. Gillian Heap
Customer in Bracknell Forest Posted on 17/01/2019 , work completed 16/01/2019
V friendly and kept me informed
Customer Service
Quality
Value
Great service Quick to visit We’re able to make a temporary repair on first visit Friendly approachable
Customer in Wokingham Posted on 16/02/2019 , work completed 13/02/2019
Sorting out problematic taps in both a bath and a cloakroom sink
Customer Service
Quality
Value
We have used Lucas plumbing many times over the last 4 years since moving to Wargrave. They've always sorted out any plumbing issues very efficiently and also keep us informed as to exact times of visits and when they might have to come back with a different spare part or whatever. I am happy to recommend them.
Customer in Wargrave Posted on 21/10/2019 , work completed 18/10/2019
Excellent service
Customer Service
Quality
Value
Cannot rate Lucas Plumbing & Heating highly enough. Each time I have needed their services they have turned up promptly, identified the problem, given an estimate and then completed the job on time and as per estimate.
Customer in Wokingham Posted on 20/09/2019 , work completed 20/09/2019
Go to plumber
Always use Lucas because they are consistently brilliant Friendly, professional, fair quotes Excellent COVID safety policy; wear respiratory masks.
Customer in Wokingham Posted on 17/04/2020 (Reviewer did not use service)
Very helpful
Customer Service
Quality
Value
Many thanks for your speedy response and for Brian's very professional help in sorting out my problem.
Martin Posted on 20/05/2020 , work completed 19/05/2020
Great work and easily contactable
Customer Service
Quality
Value
Excellent service as always, friendly and helpful staff who are super clean and respectful of visiting property, even more so during Covid. Communication and reminders are punctual and simple to book. Highly recommended.
Customer in Reading Posted on 06/11/2020 , work completed 06/11/2020
Oil Boiler Service
Customer Service
Quality
Value
They kept me informed about late arrival when an earlier job over-ran. The workmanship was good and thorough. I have used them for several years now for annual servicing and they consistently do a good job.
Customer in Wokingham Posted on 06/11/2020 , work completed 21/10/2020
Fault found during routine boiler service dealt with immediately.
Customer Service
Quality
Value
Always consistent in providing prompt, reliable and efficient service. Staff are friendly and professional in their approach.
Customer in Wokingham Posted on 22/10/2020 , work completed 10/10/2020