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Lucas Plumbing & Heating Ltd

4.9

463 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Lucas Plumbing and Heating Ltd was founded by Jake and Daniela Lucas with the main aim of providing our customers with the highest quality service to insure all our customers experience the highest standards of engineers for all their plumbing and heating requirements.
We have grown steadily since then, and currently our main services are:

• Plumbing
• Heating
• Commercial plumbing and gas
• Oil and gas Installations

........Our team believes in providing the highest quality service and products to insure that all our customers receive an exceptional service every time we work with you …….

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Underfloor heating
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Oil fired heating equipment
    • Central heating systems (installation and servicing)
  • Bathroom fitters

  • More Services

    • commercial catering installation servicing and breakdown

Customer reviews

Why you can trust these reviews

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4.9
463 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Boiler installation and leaks fixed
Customer Service
Quality
Value
We had a combi boiler installation and leaking pipes fixed. Every part of dealing with Lucas Plumbing & Heating Ltd was of an extremely high standard from their office staff to the engineers in the field (Kudos to Scott). We highly recommend them and will also recommend friends and family to them in future. Thank you so much Lucas Plumbing & Heating Ltd.
Ian and Suzanne Posted on 05/10/2018 , work completed 05/10/2018
Repair of Boiler and heating
Customer Service
Quality
Value
Lucas Heating and Plumbing's engineer was prompt, polite, knowledgeable and efficient. We were made aware of what was wrong and how it should be put right. I would have no hesitation in recommending them.
Customer in Wokingham Posted on 02/01/2019 , work completed 21/12/2018
Best service
Customer Service
Quality
Value
Kitchen waste pipes replaced
Ian J Posted on 07/12/2018 , work completed 07/12/2018
Industrial condensing boiler
Customer Service
Quality
Value
It is the first time we use Lucas Plumbing and we are very happy with the work carried out and the care and attention provided.
Customer in Wokingham Posted on 30/01/2019 , work completed 24/01/2019
Gas Safety Certificate
Customer Service
Quality
Value
We have used Lucas Plumbing before, to install our vaillent boiler and had absolutely no hesitation in using them for our gas safety certificate. Always professional.
Customer in Wokingham Posted on 17/02/2019 , work completed 07/02/2019
Fantastic Service !
Customer Service
Quality
Value
Fantastic service, as always, from Lucas Plumbing and Heating. Efficient booking system and great engineers. Would happily recommend to anyone as always know we are in safe hands with them.
Customer in Wokingham Posted on 28/02/2019 , work completed 27/02/2019
Excellent competent work
Customer Service
Quality
Value
The service engineer who did the work (repair) on our heating system was great, arrived on time and was very professional and competent in his work. The work was carried out and completed in the time allocated and was very tidy in his approach. We had a leaking pump valve so both valves were replaced. So great service including email reminders of our work slot, and easy communication with the office. All in all very good and would definitely recommend Lucas heating and plumbing.
Customer in Bracknell Forest Posted on 25/03/2019 , work completed 21/03/2019
Boiler and Fire Service
Customer Service
Quality
Value
Lucas plumbing was very professional from the time I had contacted them, booking was quick, engineer turned on time and completed the job without much hassle, Invoice sent on the same day with follow up call from the office - a truly end-to-end service!
Veera, Wokingham Posted on 24/06/2019 , work completed 24/06/2019
Very helpful
Customer Service
Quality
Value
Replaced two valves on unvented hot water cylinder. Went out of their way to meet my request for the work to be done earlier than had been planned because a problem had arisen. Work done to new schedule, very professionally. Paperwork excellent for quotation, invoice and receipt. It was a pleasure to deal with all Lucas personnel.
Customer in Posted on 21/09/2019 , work completed 06/09/2019
Boiler fixed no problems
Customer Service
Quality
Value
Very happy with the service. A few problems were found with my boiler and was fixed within the week. Good price. Knowledgeable friendly plumber that came with 2 very pleasant young apprentices. Efficient and helpful lady on the phone. Would highly recommend.
Mae Posted on 28/09/2019 , work completed 27/09/2019
Megaflo water cylinder service
Customer Service
Quality
Value
Engineer arrived on time and the job was carried out as expected. The engineer was very helpful and kind with explaining things to me.
Customer in Windsor and Maidenhead Posted on 15/11/2019 , work completed 07/11/2019
Reliable boiler repair
Customer Service
Quality
Value
Service provided was easy and quick to arrange. It was helpful to be told whether it would be a morning or afternoon repair. The service was good value for money.
Customer in Wokingham Posted on 22/11/2019 , work completed 20/11/2019
Excellent, professional service
Customer Service
Quality
Value
The service was highly professional from start to finish. Response was quick; everyone turned up on time; the best products were used; I was kept informed of progress and next steps and quotes and invoices arrived promptly. On top of that, service was friendly and teething problems corrected swiftly. Thank you Jake and all your team.
Clare P Posted on 10/10/2019 , work completed 08/10/2019
Prompt efficient service
Customer Service
Quality
Value
This is a well managed and efficient plumbing/heating company. We have used them for many years now and have only had positive experiences.
Customer in Wokingham Posted on 17/06/2020 , work completed 16/06/2020
Great efficient work
Customer Service
Quality
Value
As always Lucas were tops. The previous sink and bathroom work was undertaken very efficiently and the found leaks were rectified on this occasion. The parts required were no longer available so a work around was undertaken and very successfully. Would recommend Lucas as a helpful and efficient company.
Bryan Pledger Posted on 05/07/2020 , work completed 30/06/2020
As professional as ever.
Customer Service
Quality
Value
This company are in my experience professional and tidy in their work. If you have a problem they never fail to sort it out. I have used them for boiler installation and also for replacement of a hot water cylinder, general plumbing work and annual services. They have never failed to complete the work to a high standard.
Mike in Wokingham Posted on 26/04/2021 , work completed 23/04/2021
Fast, trustworthy and professional
Customer Service
Quality
Value
My husband and I have always used Lucas Plumbing since becoming home owners. Lots of our friends have used them following our recommendation. My parents are very vulnerable and I contacted Lucas to complete some work at their address on my behalf. As always regardless if the job is big or small they were awesome, professional and trustworthy. Best company we have used.
Sarah in West Berkshire Posted on 11/04/2021 , work completed 23/03/2021
Very quick and efficient repair to my heating system
Customer Service
Quality
Value
Lucas Plumbing was recommended by a neighbour and when our central heating system failed, I originally called British Gas with whom we have a contract. They were unable to attend the repair for over ONE MONTH! I turned to Lucas Plumbing who sent their engineer round in a couple of hours; diagnosed the problem, got the system working and the next day, returned to fit a new valve. We have now placed an order with Lucas to supply a new boiler and do some other radiator work. We will not be continuing to use our previous supplier of home care services.
Customer in Wokingham Posted on 23/03/2021 , work completed 23/03/2021
Happy customer
Customer Service
Quality
Value
We always use Lucas Plumbing as they do an excellent job for a reasonable price. This time it was a quick and simple task to fix a radiator leak. Job done no more leaks!
Steve in Swallowfield Posted on 25/03/2021 , work completed 22/03/2021
Friendly and great communication
Customer Service
Quality
Value
Easy to use booking website. Plumber arrived within the allotted time and was very friendly and knowledgeable. Our radiators were constantly heating up despite the thermostat being turned off. He identified that replacement valves were required and came back a few days later to undertake the work. Communication through email confirming the appointment and also sending invoices was very efficient and easy to use. I have recommended them to my parents who love locally and would you’re them again if any other issues should arise.
Sinead in Wokingham Posted on 01/06/2021 , work completed 27/05/2021
Review
Customer Service
Quality
Value
A professional company we have used for many years on several properties and I am happy to recommend them for maintenance and build works.
Michael in Hampshire Posted on 07/06/2021 , work completed 15/04/2021
Single Women with leaking ceiling!
Customer Service
Quality
Value
Had hot water pouring out of overflow and through the ceiling in two rooms from the loft. Panic! Lucas Plumbing explained the problem in detail so I could understand it and carried out the work quickly and efficiently whilst totally keeping to Covid guidelines. Felt totally comfortable I was given a good price and Daniela in the office provided timely call back, quotes and follow up. Very happy with whole service and would highly recommend.
Cath in Windsor and Maidenhead Posted on 06/04/2021 , work completed 31/03/2021
Request for service of hot air heating and review of existing plumbing
Customer Service
Quality
Value
Throughout the visit the engineer and his assistant (apprentice?) were polite, helpful and professional. When issues were found with an easy fix there was no attempt to get unnecessary work completed and constructive advice was given. It was found that heating system flue was in a dangerous condition and remedial work would have to be done. Engineer offered to take further advice on our options and get back to us. Very impressed overall.
Craig in Wokingham Posted on 17/05/2021 , work completed 17/05/2021
Professional and genuine plumbing engineers.
Customer Service
Quality
Value
I have used them for a few years now - A reliable company, they have a good working knowledge, and their charges are reasonable. Always prompt and courteous.
Customer in Reading Posted on 27/05/2021 , work completed 24/05/2021
Excellent service
Customer Service
Quality
Value
This company has been providing me with boiler services as well as a replacement boiler and hot water tank. The service is thorough and the work has always been carried out on time and to the price quoted. I can only rate them as excellent.
Customer in Wokingham Posted on 01/11/2021 , work completed 01/11/2021