Lucas Plumbing & Heating Ltd

I have been using Lucas Plumbing for a few years now for all my plumbing needs, both in my main family home, and in a London rental flat. I have always found them to be incredibly reliable in always turning up when they say, in addressing the problems first time, and for having fair, reasonable rates. In particular they are incredibly responsive in getting someone out when it is an emergency. I would recommend them without reservation.

Prompt and friendly service and any subsequent problems are always sorted immediately

We returned recently from a foreign trip to find our house cold and miserable - our oil boiler was not running. On the advice of our friendly plumber we contacted Lucas Plumbing and they couldn't have been more helpful. Despite being very busy in the run-up to Christmas, Jake kindly arranged to fit us in and came promptly on the appointed day. He was extremely knowledgeable, efficient and very pleasant indeed. He diagnosed the problem quickly, fixed it, and then gave the boiler a thorough clean. I meant to write this at Christmas, but got diverted by life. But, I couldn't recommend Lucas Plumbing more enthusiastically - and the administration office was just as efficient and helpful. It is wonderful to deal with a company such as this. Jeff

I had some 35 year old faulty sink mixer tap, shower mixer and gate values replaced. The engineer was friendly, tidy and efficient. Work was completed as per the quote. Would highly recommend.

Very impressed with the communication and professionalism of all at Lucas. I have no hesitation in recommending this company.

We called this company after seeing a recommendation on Facebook. Scott did a fab job of finding the problem and fixing our heating and hot water we are really happy with the work that was carried out after previously having another plumber and electrician in who could not find the fault at all. I would definitely use this company again if I have any other problems in the future, they send out workers who know what they are doing.

Altogether an excellent and professional service. Called in advance to advise arrival time. Very efficient, thorough and neat. Also reasonably priced. I will continue to use them for servicing (and any other plumbing jobs that may arise).

Couldn't be better - booking easy, reminders sent of visit, engineer arrived on time and completed work in efficient and friendly manner. Prices reasonable too.

My taps had been leaking for some weeks and various work was done on them, but they still continued to leak. It appeared that the new parts were slightly different from the original, so minor adjustments were made and I am now leak free. The plumbers were very cheerful about their work which was done very efficiently. I would recommend this company.

They responded within half an hour and called round in two hours. The problem was quickly identified and resolved. The system was checked before the engineer left. The cost was very reasonable.

Replaced a leaking tap. Very easy to arrange the job, discuss possibilities and good value for money

Jake and the team attended a call out at my house on Monday late afternoon to diagnose that the heat exchanger on my oil fired boiler had terminally broken and that I needed a whole new boiler. By Friday lunchtime they had completed the work exactly as described including sourcing all required parts and fitting. The team was so professional, thorough, and really nice guys who did a great job. It's great to deal with such a professional outfit who deliver exactly what they promise. They will be my plumber of choice for any work going forward.

Lucas Plumbing and Heating sent an engineer promptly and he quickly identified and resolved the problem. He was clearly knowledgeable and professional. We have had no problem since. The price was modest and we were very satisfied with their service.

I have used Lucas Plumbing several times and have been very impressed with all the staff I’ve encountered. The reception staff are polite and courteous and very efficient at booking appointments. Every plumber that has done work for me have been superb - very friendly, respectful and respectable, they have been a credit to their company. The work has been faultless and has been, in my opinion, reasonably priced too. I would thoroughly recommend this company.

I found this company on line & called them because I had a problem with an electric boiler & had no hot water! Their response was both knowledgeable & helpful. They came out within 24 hours and resolved the problem at a very reasonable price. I am absolutely delighted with their service and would definitely recommend them them as a reliable & professional company.

The engineer was polite, wearing a mask, and kept socially distanced. The service was completed quickly and efficiently without leaving any mess.

I am using their service for annual boiler servicing and I can see the difference in the way it is done by them compared to the so-called reputed and big companies. I will stick with Lucas plumbing for any plumbing and heating related work.

Lucas were as efficient as ever, arriving on time and servicing two boilers. The price was reasonable and I have recommended them to several friends.

Once again Lucas Plumbing responded quickly to our request and kept us fully informed of when they would attend and what they were doing.

Fantastic from start to finish from the first phone call to the problem being sorted out did exactly what it said on the tin - 10/10

I manage a private residential estate. We have used Lucas Plumbing & Heating Ltd on a few occasions here on the estate and all feedback has been very positive. Great communication, and good at what they do. I would recommend Lucas Plumbing & Heating.

Included gas boiler service and unvented cylinder annual check. Replacement part installed on the second visit. Carried out at times agreed and with all area left clean. Plumber very respectful and wore a mask at all times. The used firm previously and would again.

I have used this trader many times over the years and it is always a quick response and a friendly very competent job. The big jobs I have used them for are: I have had my oil tank replaced, my oil boiler replaced, a water leak repaired. And smaller plumbing repairs that now I am on my own are beyond my ability, Cost is reasonable and I am always happy to recommend.

Booking on the phone was easy and friendly. Arrived on time, did the job with no problems, and answered several questions I was concerned about, not in relation to the job in hand.