Lumen Electrical Services Ltd

Lumen warned that one of the jobs that needed done may involve a bit of mess, but the guys (both called Connor) managed it without any disturbance to the décor in my shower room. They completed this and the four other jobs efficiently in a morning, arrived promptly, were polite and friendly and even gave advice about broken cooker hood filters when I mentioned that it didn't work, so I now know how to fix it. They also cleaned up after themselves. Communication with (another!) Conor at the office was excellent, as was the advice given and solutions found, which ended up exceeding my expectations. He answered all my questions clearly and quickly, and was able to offer a quote without needing to visit, based on photos I sent. We were able to arrange everything via email, which was such a relief for me, having a disability that sometimes affects my speech, and not feeling great about phone calls. The bill was exactly as quoted. I thoroughly recommend this company and would definitely use them again in the future.

This is the first time I’ve used lumen electrical service and I would not hesitate to use them again. Jordon turned up on time and dealt the problem efficiently and quickly. He was friendly, helpful and knowledgeable. He took the time to answer/explain all my questions as I like to understand how things work. Pricing was fair. I would certainly recommend them to any of my friends Many thanks, you run a very efficient, friendly business Linda

Last night we were really in a panic because we had no electric power in the kitchen and conservatory with a dishwasher full of dirty dishes, a waste disposal unit full of vegetable peelings and a pile of dirty laundry in the utility room. I ran an extension cable from the hall to power the fridge and freezer overnight. Lumen Electrical Services came to our rescue this morning and sent and Craig this afternoon. He worked methodically, kept us informed and made the unusual diagnosis of a faulty RCD which he then replaced. That and their attentive phone calls added up to superb service and the invoice is very reasonable. We cannot praise this company enough and shall certainly use them again if necessary.

Andrew at Lumen was great. He really gave my confidence that he was doing a quality job and not cutting corners, which is important when it comes to electrics. All his communication and paperwork was prompt and spot on. Would definitely use him again.

Andrew attended very promptly and repaired the fault, he was very helpful and pleasant throughout. An excellent service, I would not hesitate to use him again.

I’ve always struggled to find a good electrician that ticked all the boxes. After contacting Andrew at Lumen, I’ve now found that ideal electrician. Great communication, understood my needs, very friendly, replaced a fan extractor in the space of no time, cleaned up any mess. What more could you ask. Brilliant service and would recommend.

Had a fault with our sockets which meant we had no power for a few days. Lumen Electrical Services I found very professional and knowledgeable. He managed to solve the problem quickly after it was feared from us that it could be a costly job. Would highly recommend.

Punctual, communicative, tidy, great electrical work and easy to deal with. Went above and beyond to be helpful. I would highly recommend.

Andrew installed some new lights and switches for me. He offered some really helpful tips and advice on the best fittings for my needs beforehand. He arrived on time and did the job quickly and efficiently, and for a very reasonable price. An excellent job all around. Thanks again Andrew.

Andrew is reliable and efficient and extremely knowledgable. A true professional! Always ready to advise about fittings and totally trustworthy.