LVG Plumbing & Heating LTD

I have used LVG previously, but for the last 2 years another company serviced my boiler. Since they couldn't book me in until next January, I tried LVG again. It made me realise I should have used Lee all the time. Obviously, I can't comment on the actual work since I'm not an engineer, but Lee does inspire confidence and was very conscientious in ensuring that everything worked properly and efficiently. I would recommend him and will use him again.

Lee was excellent. Worked over the weekend to complete the work. Really satisfied. Even helped with extra work like guttering. A completely new inverted pressurised indirect 200L cylinder was installed in the loft with the old cylinder removed from the airing cupboard. Took lots of work and completed on time. I would recommend Lee any time for all plumbing work.

Lee arrived on time and was very professional in the way he carried out the work on our boiler. Communication had been excellent throughout. Lee gave Good advice on how to improve the use of our boiler, I would highly recommend using him.

I first used LVG for an emergency call out for a gas leak a few weeks ago. This morning LVG serviced our boiler and did a gas safety report for us. Was very thorough and reassured that whilst our combi boiler maybe ageing, nothing needs repair or replacing, so no needless expense. The advice, keep the boiler until parts become unavailable. I’m happy with the service.

Best plumbing company I have dealt with in 36 years of owning a property. Easy to contact via their website by phone or email and always quick to respond with great updates. Their teams are polite, courteous and very professional and deliver the job without issues. 10 out 10.

I contacted LVG with an urgent job (and a less-urgent follow-up task), and Lee set everything right in a friendly, helpful and — most importantly — reliable manner. He came exactly when he said he’d come, and he did all the jobs efficiently and well. He managed to help me clear a stressful situation with a minimum of fuss. I’m glad to have found him and will certainly be using again in the future (though I hope I don’t have any plumbing problems for a long time!).

I was asked by my boiler insurance company to get radiators power flushed luckily having knowledge of the property Lee contacted me immediately and advised not to do that as the pipes on radiators were too small and could cause further damage to property he then gave a quote to have them cleaned individually and did a great job which took longer than he thought but price remained the same very informative.

I had several various issues with my plumbing in a house I rent out. Lee was very direct and comprehensive in his assessment of my issues and talked me through the need and requirements of all the various problems. We both accepted that due to the complexities of the work he could only offer me a quote based on the hours it took and to trust him that he would work efficiently. I accepted this. The work was completed ahead of the expected time schedule and a comprehensive check of the completed work was carried out together, with thorough explanations of the work that had been done. Lee is very professional in his work methods and imparts a craftsman's knowledge of his trade to the customer which makes him a reliable and trustworthy tradesman.

Lee came round at about 1 in the morning after we had a leek and made everything safe, fantastic work

Lee has kept my troublesome Ferolli Boiler going for some years, but last Thursday it broke down again and he advised me to replace it. He was able to get it working temporarily. He swiftly produced a detailed quote, which I accepted and the installation started on 2nd Feb and completed on the 4th. He and Will worked very hard with early starts and late finishes. I now have a fully functioning system plus 5 new radiators.

Lee of LVG once again provided an excellent service, right to the point only carrying out what was required rather than let the customer undergo unnecessary expenditure by buying items for the plant not requiring replacement. Work carried out in a timely manner, professionally and did what was required, no wastage. Cost-effective as in no extras etc. I would recommend Lee and his team to anyone that requires expert, professional and efficient service. Thank you Lee & LVG.

Lee kindly undertook a service of our gas boiler at very short notice when a non specialist general service company could not carry out a routine service. Lee was very professional, prompt and thorough, and we will certainly use his team in the future. He used Covid PPE correctly, and left the place spotlessly clean. Communication was also excellent, from the office.

From start to finish I would highly recommend Lee (LVG). Lee came round to assess the job and gave us a quote. This was a fixed price. A few days before the work was due to commence he sent a schedule of works confirming the work he would undertake. On the planned day he arrived (with his colleagues) on time and commenced converting a two boiler system into one. This not only required replacing the two existing boilers but also much of old pipe work some of which had been installed with the wrong type of pipe (copper not plastic). The work was finished to time and all the necessary checks were undertaken. They were tidy workers and everything was cleaned up. I was so pleased with the work that I asked Lee to change a leaky tap and sort out a couple of long standing issues with toilets in the house. I would definetly recommend LVG for all boiler and plumbing jobs and have put him on speed dial for any future work I might need. Great job.

We recently moved into our house and the boiler needed servicing. Lee arrived on time and completed the inspection, fitted a required new part and serviced the boiler. Lee explained everything in a clear and accurate way, he was efficient and highly skilled, I highly recommend him.

I found LVG Plumbing via Trust a Trader and booked Lee for a quote after seeing his 5 star reviews. He gave me a quote and was able to start work within a couple of days. Lee worked very hard over the next few days to get the problem solved. He was very hardworking and stayed past his quoted time for the job. He had to return to do a power flush to fully unblock the system which again he attended quickly and stayed past his quoted hours to get the job done due to unforseen problems with the system. Lee has since attended several times at no extra cost to empty the magnaclean to remove sludge that the cleaner he put in the system had dislodged as my mother is 90 years old and unable to do it herself. LVG is thoroughly recommended.

I have just had my boiler serviced and the engineer was very courteous and polite. He was very efficient and did a great job

LVG Plumbing and Heating ("LVG") undertook works to remedy "water hammering" within the kitchen mains cold water pipes and subsequently (at my request) to replace the waste water pipes and connections to the kitchen sink and washing machine. For both jobs: I was given a detailed explanation of the likely cause of the problem; a remedial works plan; and a detailed price in writing. The estimated price was reasonable and not exceed. Again on both occasions: LVG arrived at the agreed time; undertook the work in a professional manner; were very thorough - ensuring all elements of the associated plumbing were satisfactory too; LVG used good quality materials; when finished Lee explained what had been done; and showed us the work undertaken to ensure we were satisfied. Before leaving they cleaned up any mess. Throughout the period Lee was easy to get hold of and communicated well so that we had a high confidence he would undertake the works at the time agreed. The remedial works still look good (three weeks later) and the water hammering and waste water problem both seem to have been cured. In any case LVG have provided a 1 year warranty on all the works they undertook.

My eight radiators were 30 years old, with noisy room thermostats, all connected to a more recent combo boiler. LVG replaced the upstairs rads on the first day and reconnected them so that I had heat overnight. The next day the downstairs ones were replaced, the radiators balanced, the boiler serviced for free (and more expertly than previous services), leaving me with a quieter and cleaner house. An extra was the installation of a wireless main thermostat. When there was a possible problem with the wiring, requiring an electrician, Lee quickly located one he knew, brought him to my house two days later, went out on his motor-bike to acquire the correct device and it was all installed in one morning. All at a very favourable price!

LVG were not just quick to respond, made time for our work but also did a great job on arrival, in a friendly manner. They explained what they were doing at every stage (useful for those of us who aren't experts) and gave a reliable and honest analysis of our plumbing set-up to improve its functioning in the future. I would highly recommended them.

Contacted LVG Plumbing & Heating for a problem with an LPG boiler. From the start I was impressed with the thorough way Lee discussed the problem over the phone. He provided an estimate for the job (which was completely accurate on the day) and offered to come out the same day - in fact the next day suited me better and he was able to do that - so I was impressed with the prompt and flexible service. On arrival Lee diagnosed the problem quickly and discussed and demonstrated what he was doing to put it right throughout the job. Diagnostic testing at the end of the job was also very reassuring. Lee is friendly, very knowledgeable and I appreciated the advice he was able to give on all aspects of the heating system. He also goes the extra mile to save on unnecessary expense based on his comprehensive professional knowledge. Lee and his assistant Billy cleaned as they went along so there was no mess left. I was very satisfied with the work done. An excellent service - highly recommended.

LVG came to service our Baxi back boiler. On finding a fault with the unit, they quickly diagnosed and fixed the problem (Not igniting correctly after sparking). We were impressed with how knowledgeable and friendly they were. They also showed concern about us having no heating in the cold weather. I would highly recommend this company as they went out of their way to solve our problem. I think its important to support good quality local tradesman, and this company fulfills all criteria.

Excellent service once again from Lee Varney. Woke up on New Years Eve morning to find a flooded kitchen! Lee was in London but gave us great service on telephone to stop the leak until he was back in the afternoon to fix it. Excellent work as always. Would thoroughly recommend, very trusted trader!

I called Lee out to mend my immersion heater. He pointed out that only the thermostat needed replacing, rather than the complete immersion, charging me less than his original estimate. Also, free of charge, he advised me on the problems I was having with my shower pump. All in all just what I hoped a Which Trusted Trader would be and more.

Lee came out to us really quickly (about 1/2 hour after we called!). He found where the leak was and sorted it out simply and efficiently, with the minimum of mess. An estimate of the cost was given beforehand - so no surprises.

After becoming a homeowner only 9 days ago, I was devastated today to find no hot water and cold radiators. Noticing a fault code on the boiler and having no idea what to do, a quick Google brought me to LVG via Facebook. Lee talked me through the problem by phone and resolved the matter without even coming out "I don't want to charge you for something that can be fixed easily". Life saver!!! It's great to find a tradesman who is simply there to do a good job and help people, and isn't about ruthless financial gain. At a time when I needed it most, I was given a friendly and helpful service by a trustworthy and knowledgeable expert.

Billy works for Lee Varney at LVG Plumbing & Heating Ltd. Billy has just installed a new kitchen tap for me. Billy is a very nice and polite young man. He worked quietly and efficiently, did a good clean job and put everything back in the cupboard under the sink when he had finished the work. He arrived at the house with Lee on time on the appointed day. I would definitely recommend him.

Prompt service to an emergency. Lee Varney explained what needed to be done, gave a quotation for the work and did the remedial work on the agreed day. Protected carpets from any damage that might be done during the work. Courteous. Will definitely use again and will recommend his services to others.

Very professional prompt service as an emergency on a bank holiday. Would recommend.

Returned my call and inspected broken down boiler the same day. Friendly, prompt and informative service. Talked us through all the issues, showed us the diagnostic testing and explained the results clearly. Provided up front, fair quotations for all works. Will definitely use again and recommend to others.

I called them to fix some leaking valves. They provided an estimate in advance and turned up when they said they would. Did a good job, cleared up - all OK

Returned my call to let me know when they would be able to attend and called me again when they were on their way. Advised me throughout job as to what they were doing. Gave me estimated price which was accurate. Tidied up. Polite & courteous. Definitely recommend them and will be using them in future.