Mark came and worked on 1 family bathroom, 2 ensures and a downstairs toilet for us over a couple of years. Mark completely re-furbished a bathroom for us, including fitment of flooring, free-standing bath, digital shower and bath, pumps in the attic, rad installation, removal of wall, cabinet fitting and arrangement of electrics. Bathroom is superb, with excellent quality and Mark provided really helpful advice on how to give it the extra sparkle. He even lowered the shower floor by dropping the wastes under the floor boards to give a near wet room look. So impressed, we got Mark back to re-furbish master ensuite. This time, bath replaced with wet room shower (including building a stud wall), another pump for digital shower, heated and lit mirror and double-vanity unit. Electrics tracked into drywall for chargers in bathroom cabinet, heated underfloor, sensor with dimmed light for those night time loo visits and replacement rad and extractor fan. Again, stunning job - had tonnes of compliments. We had one problem with the heated floor and one of the spotlights failed, but Mark came back in quick time and fixed both for free. Mark came back for another ensuite and then downstairs loo. Again, great design input, everything concealed, high quality, good price and professionally executed. Mark is always cheery, grafts hard throughout the day and is always ready for a laugh. We've recommended him to neighbours in our cul-de-sac and they've been equally pleased.