M Crawley Plumbing & Heating LTD

From start to finish the service was first class. Mik and Jordan arrived promptly at 830an and immediately set to work to fit a new boiler for me. They kept me informed during the process and explained the changes in pipe work which they had to make to correct the previous poor installation. They were honest, polite, respectful and focused on getting the job done. They arranged all my registrations and certifications and provided me with a document pack on boiler. They took away old boiler and all the new packaging and made sure the area was clean and tidy before they left. If you want the best service, best knowledge and best people then these are the guys, you will not find anyone better!

Mik and Jordan did an excellent job removing our old boiler and fitting a new combi boiler in a different room. They were professional, friendly hard working and kept us informed throughout. We were anxious about having work done at this moment in time as our son is due an operation and we were mindful of covid. Mik and Jordan were happy to wear masks throughout their time in the property and warn us as when they needed to move around the property to other rooms. They were hard-working and worked long hours the first day until they were in a position to leave us hot water and heating for the night and had left the property as they had found it; returning the following day to do a full power flush and remove all traces of where the original boiler and pipework had been. Cannot recommend them enough and wouldn’t hesitate to recommend them.

Good workman and great advice. Did an excellent job. Neat and tidy. I would definitely use him again, and would also recommend to friends and family.

Mik and his assistant Jordan did an excellent job removing our old Gledhill boilermate and system boiler and replacing them with a new Worcester Bosch combi boiler. All work was done to the agreed schedule and budget. Mik and Jordan were professional, friendly and hard-working throughout. We were particularly impressed that they worked a long first day so that the new boiler was up and running, giving us hot water and central heating overnight. On completion of the installation, Mik contacted Worcester Bosch and Gas Safe promptly and we received our guarantee and buildings regulation compliance certificate shortly afterwards. Would recommend and use again in future.

INSTALLEDEXACTLY AS QUOTED ON TIME AND TO AGREED PRICE . FRIENDLY PROFESSIONAL VERY HELPFULL SERVICE . VERY TIDY WORKMEN .MADE SURE WE WERE FULLY SATISFIED BEFOR LEAVING .WOULD REOMMEND TO EVERYONE

Really pleased with the standard of work. Mick and his team were friendly, professional, polite and efficient. They kept us updated with progress and responded swiftly to our enquiries and requests. Work was completed on schedule and budget. They replaced our old boiler and relocated the hot water cylinder from the upstairs bathroom into the garage, including all necessary pipework. They also cleaned and tidied up when they had finished. We would highly recommend Mick and his team to anyone considering this type of work.

I have been M. Crawley ' s customer for many years, using his services for repair & replacement of boilers, boiler servicing, gas safety check, heating system, plumbing work, etc. He has always been reliable and very professional. I have recommended him to friends and will continue to do so.

M Crawley Plumbing & Heating Ltd carried out a yearly service on my Worcester boiler today. I can highly recommend their service they were very professional, efficient and friendly.

Immensely impressed by the supremely courteous and efficient professional installation of the new Worcester bosch by Michael and his assistant Jordan. The onerous task of removing the old boiler was completed swiftly, and all waste/ surplus materials disposed of. We were greatly reassured during the first visit for Michael to patiently explain the various options and costs involved. He is the perfect gentleman, and I would recommend him as the ideal choice. Best of all his quote was far less than British gas, which does not offer a home visit option. In conclusion, I would rate this gas engineer as the best in Basildon and outstanding value for money. Many thanks indeed.

Just had a new boiler, 2 new showers and rads put on. Mik and Jordan did a great job. Very clean and tidy. Always on time. Can't recommend highly enough.

My boiler gave an error message which I was unable to resolve. Called Mik on Monday he was able to come on Thursday. He arrived on time (actually a little bit earlier which was great) and went to work on the boiler. Within a couple of hours, he had diagnosed the problem went out got the new part and also did a full service which was required so all back up and running. Mik is honest and knowledgeable and makes you feel at ease and explains what was required and what has been done. 5-star service highly recommend him

Had a new boiler and radiators fitted by Mik and his colleague Jordan. They arrived promptly, worked hard throughout the day. They kept me informed of their progress each day and completed the job on schedule. I was really anxious about having this work done - but they made me feel really comfortable. It was a pleasure having them in my home! All round good guys. I have no hesitation in recommending this company. Thank you

After a few days of trying to solve my boiler failing to fire myself I contacted Mik for help. I sent an enquiry late on a Thursday evening via the mcrawleyheating website and received a text the same evening and a phone call first thing the following morning. Mik and Jordan were able to attend the same day and got straight to work, they both followed COVID guidelines and wore masks. As the wiring on my heating system was a mess I was told that it would be easier and better to have a full rewire which was not a surprise to me as I had wires in three different junction boxes with loose wires everywhere! I was told the cost before any work was completed and considering the amount of time the work took the price was very reasonable. The work completed was very tidy and no mess was left behind. They were both very polite and courteous taking their shoes off at the door, all of my questions were answered and they were very considerate as I was working from home and on video calls. I was contacted the following day asking everything was working as expected as well. I would not hesitate to use these guys again or recommend them to anyone.

Really happy with Michael's work, personable manner and pricing to fix both a shower issue and work to fix and complete tap and pipework install from another plumber. Result is a much better solution, completed to high quality and within a good time. Will definitely use Michael's service again whenever we have any plumbing or heating work.

Don’t go to others go to M Crawley Plumbing and Heating they are the best forget the rest. After initially contacting a few different plumbers and being let down I was recommended to call M Crawley Plumbing and Heating LTD. After calling them they attended my property very promptly and immediately got to work on my boiler. The issue was diagnosed as a Diverter valve and sensor fault. With no hesitation Mick was straight on the phone to source parts for collection next day. The following morning he text and advised he would be back with the parts and to fit and replace, true to his word he attended, dismantled my boiler installed the replacement parts put all back together and tested vigorously until he was happy the job was done. I can’t thank Mick and his son enough for the excellent speed and quality of the service they provided us, I recommend anyone with a Plumbing issue to contact them as first point of call.

We first come across Mik and Jordan when our old 60’s back boiler was playing up. We had a few plumbers come and look it but it never really worked the same after. Mik came and fixed another plumbers mess and managed to get our boiler going again. We decided to have this replaced in time for the winter and was really happy with the removal of our old boiler and relocation of the new combi boiler into the loft. They were very clean and super friendly. We really recommend this company.

M Crawley Plumbing installed a new combi boiler in the loft, removed a system boiler we had in the Kitchen. The service and professionalism were exceptional, they completed the work within the specified time and bang on budget, we are very happy with the work and service would recommend using them without a doubt.

I was extremely happy with the whole service from start to finish. Mik responded to my enquiry quickly and came to survey the work. Our old boiler had broken and needed replacing and moving upstairs into the loft. Mik gave us advice which led to us not making a mistake with the type of boiler that we choose due to our property having poor water pressure. After providing us with a quote we scheduled a date for the work to start. Mik and Jordan started early and worked extremely hard for two days. I was very impressed with how clearly everything was explained to me and how helpful Mik and Jordan were - especially making sure that everything was left spotless and that the dog was kept in the house. The work was completed on time and on budget and the workmanship is excellent. Thank you very much for your help! I would definitely use your services again and recommend you to family and friends.

I’ve used Michael maybe five times in 10 years - always there for us. This time our gas central heating failed. It’s an old design. Michael came within the hour and quickly showed that the fan unit had seized up. Attempts to free it didn’t work out and so it had to be changed. I also asked Michael to change the old programmer as it was unreliable and kept defaulting to wrong times. Michael was gone just 20 minutes and returned with replacements for both the fan and the programmer. Another 20 minutes and the jobs were complete. We were very relieved as it was really cold outside and also very relieved as the cost of the work was not excessive in our view. I have checked the retail buying prices for the two items and am content with excellent and fast service - with a smile!!

Though Michael fitted our boiler he did not when giving price advise us that as our system was micro bore this could cause a lot of problems which means we have radiators that are not now working and I have over the last few weeks have had to bleed radiator but his answer is that all because of aged system. So suggest if you have microbore or old system don't use this company.

We wanted a new boiler fitted and the existing radiators checked/flushed. Michael talked us through our options, pros and cons, and answered all our questions. A detailed quote was sent through beforehand and agreed. Michael and Jordan arrived on time. Both worked efficiently, clean and tidy (removing their shoes even though it wasn’t necessary). No fuss. Both very friendly. Can’t fault them at all. Dog friendly too. We would highly recommend M Crawley Heating & Plumbing.

Michael & Jordan were both efficient, tidy & trustworthy. No complaints at all regarding there work. Would def recommend and use again.

Can’t rate Mick and Jordan highly enough, work carried out to great standard. Was very professional and tidy. Both genuinely nice guys and a pleasure to have working in my home

Arrived on time, kept me informed of timings. Had a new boiler fitted at reasonable cost. Very professional (took shoes off and cleaned up all mess). Also changed bath plug and installed a new tap outside. Would highly recommend to anyone needing plumbing / gas engineer.

M Crawley Plumbing & Heating Ltd fitted a Worcester boiler for me two years ago and have recently carried out its annual service. I have been very impressed with their standard of workmanship. I found them very professional, knowledgeable and trustworthy and I would highly recommend.