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M Crawley Plumbing & Heating LTD

4.9

40 Reviews

Opening Hours
Today - 07:00–17:00
  • Monday 07:00–17:00
  • Tuesday 07:00–17:00
  • Wednesday 07:00–17:00
  • Thursday 07:00–17:00
  • Friday 07:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

This business has not added a description yet.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Power flushing
    • Immersion Heaters
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bath re-enamelling and surfacing
    • Bathroom Installation
    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
    • Wet rooms

Customer reviews

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4.9
40 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
very professional and friendly
Customer Service
Quality
Value
Mik and Jordan removed an existing gas boiler and hot water cylinder and fitted new ones together with associated pumps, valves etc. They were very professional and friendly. They did the work within the agreed timescale and at the agreed price and tidied up after themselves.
Customer in Essex Posted on 31/10/2024 , work completed 30/10/2024
Five star service
Customer Service
Quality
Value
From start to finish the service was first class. Mik and Jordan arrived promptly at 830an and immediately set to work to fit a new boiler for me. They kept me informed during the process and explained the changes in pipe work which they had to make to correct the previous poor installation. They were honest, polite, respectful and focused on getting the job done. They arranged all my registrations and certifications and provided me with a document pack on boiler. They took away old boiler and all the new packaging and made sure the area was clean and tidy before they left. If you want the best service, best knowledge and best people then these are the guys, you will not find anyone better!
Customer in Essex Posted on 25/06/2023 , work completed 22/06/2023
Highly Recommended
Customer Service
Quality
Value
Mik and Jordan did an excellent job removing our old boiler and fitting a new combi boiler in a different room. They were professional, friendly hard working and kept us informed throughout. We were anxious about having work done at this moment in time as our son is due an operation and we were mindful of covid. Mik and Jordan were happy to wear masks throughout their time in the property and warn us as when they needed to move around the property to other rooms. They were hard-working and worked long hours the first day until they were in a position to leave us hot water and heating for the night and had left the property as they had found it; returning the following day to do a full power flush and remove all traces of where the original boiler and pipework had been. Cannot recommend them enough and wouldn’t hesitate to recommend them.
Customer in Essex Posted on 04/04/2022 , work completed 01/04/2022
Great work, tidy and efficient.
Customer Service
Quality
Value
Good workman and great advice. Did an excellent job. Neat and tidy. I would definitely use him again, and would also recommend to friends and family.
Customer in Essex Posted on 04/02/2022 , work completed 03/02/2022
New boiler installation
Customer Service
Quality
Value
Mik and his assistant Jordan did an excellent job removing our old Gledhill boilermate and system boiler and replacing them with a new Worcester Bosch combi boiler. All work was done to the agreed schedule and budget. Mik and Jordan were professional, friendly and hard-working throughout. We were particularly impressed that they worked a long first day so that the new boiler was up and running, giving us hot water and central heating overnight. On completion of the installation, Mik contacted Worcester Bosch and Gas Safe promptly and we received our guarantee and buildings regulation compliance certificate shortly afterwards. Would recommend and use again in future.
Customer in Essex Posted on 06/01/2022 , work completed 09/12/2021
REPLACED AND UPGRADED BOILER
Customer Service
Quality
Value
INSTALLEDEXACTLY AS QUOTED ON TIME AND TO AGREED PRICE . FRIENDLY PROFESSIONAL VERY HELPFULL SERVICE . VERY TIDY WORKMEN .MADE SURE WE WERE FULLY SATISFIED BEFOR LEAVING .WOULD REOMMEND TO EVERYONE
Customer in Essex Posted on 29/11/2021 , work completed 09/11/2021
Replace boiler and relocate hot water cylinder
Customer Service
Quality
Value
Really pleased with the standard of work. Mick and his team were friendly, professional, polite and efficient. They kept us updated with progress and responded swiftly to our enquiries and requests. Work was completed on schedule and budget. They replaced our old boiler and relocated the hot water cylinder from the upstairs bathroom into the garage, including all necessary pipework. They also cleaned and tidied up when they had finished. We would highly recommend Mick and his team to anyone considering this type of work.
Customer in Essex Posted on 18/11/2021 , work completed 17/11/2021
A happy customer
Customer Service
Quality
Value
I have been M. Crawley ' s customer for many years, using his services for repair & replacement of boilers, boiler servicing, gas safety check, heating system, plumbing work, etc. He has always been reliable and very professional. I have recommended him to friends and will continue to do so.
Customer in Essex Posted on 23/10/2021 , work completed 22/10/2021
Boiler Service
Customer Service
Quality
Value
M Crawley Plumbing & Heating Ltd carried out a yearly service on my Worcester boiler today. I can highly recommend their service they were very professional, efficient and friendly.
Joseph in Essex Posted on 22/10/2021 , work completed 22/10/2021
Battle of the bosch
Customer Service
Quality
Value
Immensely impressed by the supremely courteous and efficient professional installation of the new Worcester bosch by Michael and his assistant Jordan. The onerous task of removing the old boiler was completed swiftly, and all waste/ surplus materials disposed of. We were greatly reassured during the first visit for Michael to patiently explain the various options and costs involved. He is the perfect gentleman, and I would recommend him as the ideal choice. Best of all his quote was far less than British gas, which does not offer a home visit option. In conclusion, I would rate this gas engineer as the best in Basildon and outstanding value for money. Many thanks indeed.
Miles in Essex Posted on 11/09/2021 , work completed 24/08/2021
Highly recommend
Customer Service
Quality
Value
Just had a new boiler, 2 new showers and rads put on. Mik and Jordan did a great job. Very clean and tidy. Always on time. Can't recommend highly enough.
Customer in Essex Posted on 21/08/2021 , work completed 20/08/2021
Reliable honest and gets the job done
Customer Service
Quality
Value
My boiler gave an error message which I was unable to resolve. Called Mik on Monday he was able to come on Thursday. He arrived on time (actually a little bit earlier which was great) and went to work on the boiler. Within a couple of hours, he had diagnosed the problem went out got the new part and also did a full service which was required so all back up and running. Mik is honest and knowledgeable and makes you feel at ease and explains what was required and what has been done. 5-star service highly recommend him
Rachel in Essex Posted on 24/07/2021 , work completed 22/07/2021
Efficient, Tidy and Professional
Customer Service
Quality
Value
Had a new boiler and radiators fitted by Mik and his colleague Jordan. They arrived promptly, worked hard throughout the day. They kept me informed of their progress each day and completed the job on schedule. I was really anxious about having this work done - but they made me feel really comfortable. It was a pleasure having them in my home! All round good guys. I have no hesitation in recommending this company. Thank you
Marilyn in Essex Posted on 01/07/2021 , work completed 01/07/2021
Boiler wiring renewed
Customer Service
Quality
Value
After a few days of trying to solve my boiler failing to fire myself I contacted Mik for help. I sent an enquiry late on a Thursday evening via the mcrawleyheating website and received a text the same evening and a phone call first thing the following morning. Mik and Jordan were able to attend the same day and got straight to work, they both followed COVID guidelines and wore masks. As the wiring on my heating system was a mess I was told that it would be easier and better to have a full rewire which was not a surprise to me as I had wires in three different junction boxes with loose wires everywhere! I was told the cost before any work was completed and considering the amount of time the work took the price was very reasonable. The work completed was very tidy and no mess was left behind. They were both very polite and courteous taking their shoes off at the door, all of my questions were answered and they were very considerate as I was working from home and on video calls. I was contacted the following day asking everything was working as expected as well. I would not hesitate to use these guys again or recommend them to anyone.
John in Essex Posted on 03/05/2021 , work completed 30/04/2021
Really Happy with Result
Customer Service
Quality
Value
Really happy with Michael's work, personable manner and pricing to fix both a shower issue and work to fix and complete tap and pipework install from another plumber. Result is a much better solution, completed to high quality and within a good time. Will definitely use Michael's service again whenever we have any plumbing or heating work.
Customer in Essex Posted on 24/03/2021 , work completed 24/03/2021
Excellent Service. M Crawley Plumbing & Heating LTD
Customer Service
Quality
Value
Don’t go to others go to M Crawley Plumbing and Heating they are the best forget the rest. After initially contacting a few different plumbers and being let down I was recommended to call M Crawley Plumbing and Heating LTD. After calling them they attended my property very promptly and immediately got to work on my boiler. The issue was diagnosed as a Diverter valve and sensor fault. With no hesitation Mick was straight on the phone to source parts for collection next day. The following morning he text and advised he would be back with the parts and to fit and replace, true to his word he attended, dismantled my boiler installed the replacement parts put all back together and tested vigorously until he was happy the job was done. I can’t thank Mick and his son enough for the excellent speed and quality of the service they provided us, I recommend anyone with a Plumbing issue to contact them as first point of call.
Customer in Essex Posted on 18/02/2021 , work completed 15/02/2021
Would highly recommend for boilers or repairs
Customer Service
Quality
Value
We first come across Mik and Jordan when our old 60’s back boiler was playing up. We had a few plumbers come and look it but it never really worked the same after. Mik came and fixed another plumbers mess and managed to get our boiler going again. We decided to have this replaced in time for the winter and was really happy with the removal of our old boiler and relocation of the new combi boiler into the loft. They were very clean and super friendly. We really recommend this company.
Tracy in Thurrock Posted on 05/02/2021 , work completed 03/02/2021
Boiler installed.
Customer Service
Quality
Value
M Crawley Plumbing installed a new combi boiler in the loft, removed a system boiler we had in the Kitchen. The service and professionalism were exceptional, they completed the work within the specified time and bang on budget, we are very happy with the work and service would recommend using them without a doubt.
Customer in Essex Posted on 15/01/2021 , work completed 15/01/2021
Fantastic work, super helpful
Customer Service
Quality
Value
I was extremely happy with the whole service from start to finish. Mik responded to my enquiry quickly and came to survey the work. Our old boiler had broken and needed replacing and moving upstairs into the loft. Mik gave us advice which led to us not making a mistake with the type of boiler that we choose due to our property having poor water pressure. After providing us with a quote we scheduled a date for the work to start. Mik and Jordan started early and worked extremely hard for two days. I was very impressed with how clearly everything was explained to me and how helpful Mik and Jordan were - especially making sure that everything was left spotless and that the dog was kept in the house. The work was completed on time and on budget and the workmanship is excellent. Thank you very much for your help! I would definitely use your services again and recommend you to family and friends.
Customer in Greater London Posted on 30/12/2020 , work completed 09/12/2020
Excellent and fast service
Customer Service
Quality
Value
I’ve used Michael maybe five times in 10 years - always there for us. This time our gas central heating failed. It’s an old design. Michael came within the hour and quickly showed that the fan unit had seized up. Attempts to free it didn’t work out and so it had to be changed. I also asked Michael to change the old programmer as it was unreliable and kept defaulting to wrong times. Michael was gone just 20 minutes and returned with replacements for both the fan and the programmer. Another 20 minutes and the jobs were complete. We were very relieved as it was really cold outside and also very relieved as the cost of the work was not excessive in our view. I have checked the retail buying prices for the two items and am content with excellent and fast service - with a smile!!
Customer in Essex Posted on 04/12/2020 , work completed 03/12/2020
Not happy
Customer Service
Quality
Value
Though Michael fitted our boiler he did not when giving price advise us that as our system was micro bore this could cause a lot of problems which means we have radiators that are not now working and I have over the last few weeks have had to bleed radiator but his answer is that all because of aged system. So suggest if you have microbore or old system don't use this company.
Customer in Essex Posted on 01/12/2020 , work completed 14/10/2020
The trader replied (on 02/12/2020)
We at M Crawley Plumbing & Heating Ltd are sorry that you are still experiencing problems. We always try our best to remedy any issues that our customers have after we have completed any work. We have returned 3 times to deal with random issues and installed a new Drayton Programmer free of charge to make the system easier for you to manage. We have left your property 3 times with the heating working well and to your satisfaction. Unfortunately it doesn't last on some radiators. We have advised you verbally and by email on what we would recommend needs to be done. We have never had any isssues with microbore pipe until now and that is why we never warned you of any risks. That will change from now on. We have fitted you a decent Worcester Boiler and Filter with a 10 year guarantee. We have also Powerflushed the system using decent Adey Chemicals to the best of our ability. Unfortunately an 8mm microbore system of 40 years will need upgrading at some point and i think it may be soon. Please feel free to contact us regarding any other issues you may have with the boiler installation!
Friendly, efficient,and thorough
Customer Service
Quality
Value
We wanted a new boiler fitted and the existing radiators checked/flushed. Michael talked us through our options, pros and cons, and answered all our questions. A detailed quote was sent through beforehand and agreed. Michael and Jordan arrived on time. Both worked efficiently, clean and tidy (removing their shoes even though it wasn’t necessary). No fuss. Both very friendly. Can’t fault them at all. Dog friendly too. We would highly recommend M Crawley Heating & Plumbing.
Customer in Essex Posted on 30/11/2020 , work completed 30/11/2020
Trustworthy
Customer Service
Quality
Value
Michael & Jordan were both efficient, tidy & trustworthy. No complaints at all regarding there work. Would def recommend and use again.
Customer in Essex Posted on 25/11/2020 , work completed 25/11/2020
M Crawley Plumbing- fantastic job, nicer people
Customer Service
Quality
Value
Can’t rate Mick and Jordan highly enough, work carried out to great standard. Was very professional and tidy. Both genuinely nice guys and a pleasure to have working in my home
Terry Holland Posted on 18/11/2020 , work completed 18/11/2020
Would highly recommend
Customer Service
Quality
Value
Arrived on time, kept me informed of timings. Had a new boiler fitted at reasonable cost. Very professional (took shoes off and cleaned up all mess). Also changed bath plug and installed a new tap outside. Would highly recommend to anyone needing plumbing / gas engineer.
Customer in Essex Posted on 07/11/2020 , work completed 21/10/2020
Boiler Annual Service
Customer Service
Quality
Value
M Crawley Plumbing & Heating Ltd fitted a Worcester boiler for me two years ago and have recently carried out its annual service. I have been very impressed with their standard of workmanship. I found them very professional, knowledgeable and trustworthy and I would highly recommend.
Customer in Essex Posted on 20/10/2020 , work completed 20/10/2020
Endorsement Reference - Exceptional Plumber
Customer Service
Quality
Value
Exceptional work performed, and a very nice person to deal with.
Mr & Mrs Colin Skinner, Endorsement Reference Posted on 15/10/2020 , work completed 10/08/2020
Endorsement Reference - Very professional
Customer Service
Quality
Value
Supplied and fitted new boiler and radiators. Excellent standard of work with minimum disruption and mess. Very professional service and can be recommended.
Tony B, Endorsement Reference Posted on 15/10/2020 , work completed 12/06/2018
Endorsement Reference - 5 star service from Mike
Customer Service
Quality
Value
i have a rental property with gas warm air which is was obselite. Mike fitted a whole new gas central heating system to the property, he kept in touch with myself and the tenant, during lockdown.
the cake man, Endorsement Reference Posted on 15/10/2020 , work completed 17/07/2020
Endorsement Reference - Highly recommended tradesman
Customer Service
Quality
Value
Mick has carried out a number of jobs for us in the last two years from replacing a shower unit, to identifying the source and fixing a serious leak. He is very experienced, extremely honest, reliable and thorough. He always responds when he says he will, and his charge rates are very reasonable. I highly recommend him and his team.
Patrick Isaacs, Endorsement Reference Posted on 15/10/2020 , work completed 08/10/2020
Endorsement Reference - Recommend To All
Customer Service
Quality
Value
Complete power flush to entire heating system, three new radiators, new pump & rectifying fault to existing incorrectly run pipework to a radiator that has never worked in twenty years.
Jeff, Endorsement Reference Posted on 15/10/2020 , work completed 11/09/2020
Endorsement Reference - Very professional
Customer Service
Quality
Value
Boiler replacement Very pleased with the work done.
Matt, Endorsement Reference Posted on 15/10/2020 , work completed 15/06/2020
Endorsement Reference - Superb workmanship highly recommended
Customer Service
Quality
Value
M. Crawley was very professional and very tidy. I am very pleased with the work he carried out of switching out a standard system to a combi boiler. I expressed that I would like to use the emersion cupboard for storage after the tank was removed. The pipe work was like a piece of art! Very close to the wall and he even moved some radiator pipes over the top of the doorway to creature more room in the cupboard. He also installed a heated radiator towel rail in the bathroom I had bought. Would highly recommend to everyone. Very punctual and great communication throughout.
Danya-jo, Endorsement Reference Posted on 08/10/2020 , work completed 26/08/2020
Endorsement Reference - Great plumber
Customer Service
Quality
Value
New Worcester boiler a system filter pump and valves programmer and room thermostat powerflush the heating system and since then he has checked the heating system yearly.I would recommend him to any one, all work undertaken by him was clean tidy and efficient
barry-suzy, Endorsement Reference Posted on 08/10/2020 , work completed 29/11/2018
Endorsement Reference - Boiler Installation
Customer Service
Quality
Value
A new heating and water boiler installation.
K. Brasier, Endorsement Reference Posted on 08/10/2020 , work completed 06/09/2019
Endorsement Reference - Very good workmanship
Customer Service
Quality
Value
Replacement boiler
Spoortech Ltd, Endorsement Reference Posted on 08/10/2020 , work completed 21/09/2020
Endorsement Reference - Highly Recommended
Customer Service
Quality
Value
I had a whole new boiler system fitted as well as lots of little as and when jobs as my house seems to always have things wrong! Michael Crawley is prompt, knowledgeable and is a very clean and tidy worker. I would definitely recommend him. Nothing is too much for Michael.
LouiseG, Endorsement Reference Posted on 08/10/2020 , work completed 26/10/2019
Endorsement Reference - Very Happy
Customer Service
Quality
Value
Resite new Worcester Boiler and sort out old central heating system.
DPA 1951, Endorsement Reference Posted on 08/10/2020 , work completed 30/09/2020
Endorsement Reference - Friendly Professional Service 100 percent recommended
Customer Service
Quality
Value
Spoke to Michael about problems with our old radiators and boiler service just before lockdown. Due to the restrictions we were wary of having someone in the house to complete the work but Michael put us at ease. We chose a day that most of us were outside the home and we were happy to leave Michael alone to complete the work. Very friendly and professional service, nothing for us to clear up after job, very happy with the new radiators. Have already recommended this company to our family and friends and would definitely use again.
AS, Endorsement Reference Posted on 08/10/2020 , work completed 15/05/2020
Endorsement Reference - Great job!
Customer Service
Quality
Value
My old boiler broke and Mick came on short notice to replace it with new one. He was friendly and personable and I was very comfortable with him in my home. He talked me through the work he had completed step-by-step, explaining things in really simple way so a layman like me can understand! I'd recommend him to all my friends & loved ones - really great job!
HS Posted on 04/07/2020 , work completed (undated)