Endorsed by Which?

Ingram's Removers & Storers

5.0

121 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Durham and Darlington's Premier Removal and Storage Company

From humble beginnings Ingram's have now evolved into a company offering a wide range of services both to the public and commercial sector alike. Established for over 60 years, we are a family managed company that prides itself on delivering a consistent quality service tailored to individual customer requirements. Being a versatile company we cater for all types of requests for removals and storage. We employ professional staff and run a modern fleet of Mercedes Benz vehicles which allows us to respond to a very wide variety of requests from our customers, quite often at short notice.

As members of the British Association of Removers we adhere to a strict code of conduct in all our dealings with customers, from their initial enquiry up to completion. Through our quality of work we have also gained British Standard EN 12522 accreditation for our professional domestic removals and storage service. We have over 40 years of membership with BAR.

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • documentation storage
    • packing service
    • sale of packaging

Customer reviews

Why you can trust these reviews

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How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
121 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Ingram's are fantastic movers
Customer Service
Quality
Value
Ingram's are fantastic movers - they have now moved us twice, and on both occasions have been brilliant. They've worked with speed and care, taken account of all our requests and preferences, and I wouldn't hesitate to use them again! On this occasion, we had fairly short notice of our move, and several more local movers were unable to help us - Malcolm managed to work things out, and turn things around at short notice despite us being further from their base. Malcolm himself is very friendly and helpful, and all of our packers and movers were also friendly, helpful and efficient - they made a stressful time much smoother and we had some great chats.
Customer in North Yorkshire Posted on 23/10/2025 , work completed 17/10/2025
A superb service in every way.
Customer Service
Quality
Value
Malcolm and his team are far and away the best removals firm we have come across. From the first engagement with them to the last they have been so professional and helpful. We had a very testing experience where we were promised two completion dates which fell through at the last minute. Ingrams had cleared our house in readiness for the expected move and when it was cancelled they were so understanding and they were prepared to store our furniture for two months until we finally got a completion date that happened. We are so grateful and recommend this business unreservedly.
Customer in Staffordshire Posted on 17/10/2025 , work completed 15/10/2025
Moved to Inverness
Customer Service
Quality
Value
Every aspect of our dealing with Ingrams has been professional, courteous and seemless. I telephoned Ingrams for a quote and Malcolm came out to our home within days and arrived on time. We moved from Brandon to Inverness and Malcolm explained at the outset that it would be a 4 day move. On the day of the move the crew arrived on time and made introductions. We had packed ourselves and explained where everything need to go. They were very efficient and worked well as a team and the loading only took a few hours. i was given their mobile number as a contact when we arrived at Inverness. On the day of delivery they arrived on time and worked constantly unloading. Everything was taken to the correct rooms and nothing has been amaged. I would definitely recommend Ingrams to anyone moving house.
Customer in County Durham Posted on 10/10/2025 , work completed 09/10/2025
Just the nicest company to deal with
Customer Service
Quality
Value
Every single interaction we had with every person was just super friendly and efficient I cannot recommend this company enough. And temporary wardrobes are a game changer!
Customer in County Durham Posted on 06/10/2025 , work completed 02/10/2025
A Wonderful Company
Customer Service
Quality
Value
Our whole move was handled professionally and diligently by Malcolm and his team. The lads who turned up to clear our house were on time, professional and courteous. We were in a chain of house moves and their was a delay in our new house being cleared due to a removal team from AnyVan not turning up. Ingrams kindly agreed to offload some essentials and securely stored our belongings before re-delivering the next day. If you are considering a house move, please do not go with a poor alternative, go with the best, which is undoubtably Ingrams.
Customer in County Durham Posted on 24/09/2025 , work completed 19/09/2025
Excellent all round service
Customer Service
Quality
Value
Great experience with Malcolm and the team. Everything went to plan. Totally flexibility and good price for a long haul move over three days. Well worth it and had zero issues which for a house move is incredible. Very professional team with a long tradition. Stick with those who care about your possessions abc not go with cheap and unknown.
Customer in County Durham Posted on 23/09/2025 , work completed 18/07/2025
Marvellous
Customer Service
Quality
Value
I could give a long review but to be honest couldnt praise this company enough. We were let down by another firm with 10 days to go and ingrams picked us up. They were marvellous. A chair was broken but was speedily repaired. Im 79 and wont be moving again but if i was Ingrams would be my choice
Customer in Darlington Posted on 22/09/2025 , work completed 04/09/2025
Fantastically professional, competent & kind
Customer Service
Quality
Value
Moving is usually stressful & ours was BUT the competence, friendliness & attention to detail shown by Malcolm & his team helped us through it. Nothing was too much trouble & they packed & moved everything we wanted them to ( oh! So many boxes. How did I ever accumulate all this stuff) with patience & good humour. The packed, stored & delivered everything in good order & were friendly & helpful throughout. I can’t recommend them enough.
Customer in Redcar and Cleveland Posted on 17/09/2025 , work completed 05/09/2025
All round excellence
Customer Service
Quality
Value
Ingrams is a superb removals company. From initial contact to completion of work they have been helpful, friendly and highly professional. The office communication is first rate, swift to respond and fully aware of the work required. The removals team are excellent - careful, thoughtful, a delight to have around and extremely good at what they do. They have seen us through a complicated 2 stage move and have taken the complexities in their stride. They couldn’t have been more positive or helpful. I recommend them 100%.
Customer in Posted on 21/08/2025 , work completed 20/08/2025
Absolutely Brilliant
Customer Service
Quality
Value
From the moment I got in touch Ingram's were helpful and friendly I used them because I had previous excellent experience 22 years ago. MIchael and Alex arrived in Worcestershire to collect my belongings and remained cheerful despite the extreme heat.They worked hard that day and the next morning being patient although I had a large number of boxes of books and some very heavy furniture.They packed everything aboard including the dogs' biscuit tin!-yes they even put up with having to work around my three large canines.They arrived up in Weardale at my new home the following morning and Michael's driving skill was awesome as he had to negotiate reversing along a narrow lane,round a tight bend and up a slope not made easy by a parked car in the way.He immerged from the van cool and smiling and proceeded to unload along with Alex my copious number of boxes and bags plus furniture still patient and helpful and still working in baking conditions Everything was delivered undamaged I cannot recommend Ingrams highly enough for their professional and caring service which I really appreciated Thankyou so much
Customer in County Durham Posted on 15/08/2025 , work completed 12/08/2025