We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

Ingram's Removers & Storers

Profile thumb ed5197a1 3302 42ad 9ba3 5aea11828ce9
5.0

32 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Mar 2020

About

Durham and Darlington's Premier Removal and Storage Company

From humble beginnings Ingram's have now evolved into a company offering a wide range of services both to the public and commercial sector alike. Established for over 60 years, we are a family managed company that prides itself on delivering a consistent quality service tailored to individual customer requirements. Being a versatile company we cater for all types of requests for removals and storage. We employ professional staff and run a modern fleet of Mercedes Benz vehicles which allows us to respond to a very wide variety of requests from our customers, quite often at short notice.

As members of the British Association of Removers we adhere to a strict code of conduct in all our dealings with customers, from their initial enquiry up to completion. Through our quality of work we have also gained British Standard EN 12522 accreditation for our professional domestic removals and storage service. We have over 40 years of membership with BAR.

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • documentation storage
    • packing service
    • sale of packaging

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
32 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
From the initial phone call for a quote to saying bye to the crew from our new home the service was excellent. All queries answered immediately with utmost courtesy by Malcolm who is totally professional and also easy to communicate with. Cameron visited to do the quote with the same courtesy and professionalism. The crew on actual moving dates worked extremely hard and nothing was too much trouble. They made the whole experience stress free. Highly recommend this company
Janet in Central Bedfordshire Posted on 13/09/2021 , work completed 09/09/2021
Five-star experience
Customer Service
Quality
Value
My sister and I between us have moved scores of times, up and down the country, but Ingram's is without doubt the best removal firm we have used. From the moment I spoke to Malcolm on the phone, I knew I was in safe hands. He epitomises everything that I now know Ingram's stands for: courtesy, friendliness, professionalism, understanding, patience, care – I could go on. Over three days we moved from North Yorkshire to a house and also a storage facility in Suffolk. We were dreading it initially, but I increasingly felt reassured by, first, my contact with Malcolm; second, my meeting with John (who delivered, on a weekend, the best quality packing materials we have ever received); and then our experience with the three men who came to pack up the house on the first day. After that, Kevin and James took the greatest care of us and our things. Their experience, carefulness and politeness made the whole three-day event far more agreeable than I could ever have imagined. Thank you all! I have no hesitation in recommending Ingram's (as indeed they were recommended to me), and I can understand why they receive what seems to me to be an unequalled number of 5-star reviews.
Customer in Suffolk Posted on 15/07/2021 , work completed 15/07/2021
North Yorkshire to the South of Hampshire - how to make it easy...
Customer Service
Quality
Value
After the stress of selling, buying, exchanging contracts and then completion using this outdated conveyancing process in England the thoughts of packing and physically moving is just another source of dread! However every member of the Ingram’s team seems to understand this and do everything they can to make the process easy, uncomplicated and centred upon satisfying your needs not theirs. The term ‘Client Centric’ has never been more applicable. Not once did they present us with a problem, they just delivered solutions again and again. From the very first contact to the final farewell it was obvious that every member of the team lives and breathes customer service - thank you.
Customer in Hampshire Posted on 29/04/2021 , work completed 26/04/2021
Total Satisfaction
Customer Service
Quality
Value
From the start of the process to the completion of the move, the level of support and professionalism of all involved has been outstanding. From the initial estimation of time and cost to the removal and delivery of our possessions was completed without any issue whatsoever and nothing was too much trouble. We were reassured throughout the process and what could have been a very stressful process was actually as we good as we could have possibly hoped for. No hesitation in using this company again in the future.
Adrian in Portsmouth Posted on 07/04/2021 , work completed 31/03/2021
House move from Spennymoor to Wolsingham
Customer Service
Quality
Value
Ian and Malcolm Ingram have a very professional team. Each member has a vast amount of experience which has been built up over a number of years, decades for some members, working in the removals industry. Ingram’s Removals are probable one of the best, if not the best, equipped removal companies in the country. Moving house is a very stressful experience, however, the advice and guidance passed on to me from Ian and Malcolm is second to none. Very knowledgeable, very efficient, and very professional. Highly recommended. The team of four arrived promptly at Spennymoor at 9am and everything was loaded onto the truck which left at 11.30am. Unloading at Wolsingham began at around 1.45pm and was completed at 4pm. Brilliant work by a caring and courteous team. All great lads. Well Done...
Customer in County Durham Posted on 21/12/2020 , work completed 11/12/2020
Excellent Removal and Storage Company
Customer Service
Quality
Value
From the first phone call to the van doors closing this was an outstanding service. We would not hesitate in recommending Ingrams. Malcolm and his team are so professional, likeable, very efficient and skilled in what they do. This review is coming from 2 Army Veterans who have had multiple moves in a 37 year and 24-year service career. We wouldn’t use anyone else and have highly recommended them to friends.
Customer in County Durham Posted on 01/12/2020 , work completed 20/11/2020
Packing and Home Move
Customer Service
Quality
Value
Amazing, efficient and professional from quote to completion. I could not recommend Ingrams enough for their quick, affordable and reliable service during our home move. Malcom provided friendly and reassuring customer service throughout, along with the packing and movers taking all of the stress away from what can usually be a stressful time. They went above and beyond our expectations for the value for money - if we ever move again I will not hesitate to book Ingrams once again. Thank you!
Customer in County Durham Posted on 23/10/2020 , work completed 16/10/2020
The way to move
Customer Service
Quality
Value
We contacted Ingram's Removers & Storers to carryout a pack and move for us from Houghton le Spring to Durham and I can say it was worth every penny. They arrived ahead of move day as agreed and proceeded to load 2 large removal lorries with our belongings including a piano the contents of the loft and garage with a 3rd arriving on move day to move the remaining items. The team dismantled beds emptied wardrobes leaving me with very little to do. Malcolm suggested that we take delivery of 2 loads on move day (Wednesday) and then took delivery of the final load on Friday I admit I was a little skeptical about not having everything delivered on move day however I trusted the experts and it was the right decision as I had a couple of days to unpack the first 2 loads before the 3rd arrived which made the whole thing more manageable. We don't anticipate another move by if we do it will be with Ingram's Removers & Storers.
Customer in County Durham Posted on 15/09/2020 , work completed 26/08/2020
Absolutely fantastic service
Customer Service
Quality
Value
This was the second time we used Ingrams Removals as they provide an A+ service, from the delivery of boxes to the actual removals. The chaps are highly skilled and wrap everything carefully and are experts at manoeuvring furniture. I can highly recommend their company from beginning to end.
Posted on 23/06/2020 , work completed 05/06/2020
Great Job
Customer Service
Quality
Value
What a brilliant service! From Malcolm coming to assess my belongings to move to the actual move it was smooth and efficient. All the staff were professional and personable throughout. The move took place on the last day before they broke up for Christmas, I thought they would be in a hurry to “just get the job done” but they were very careful with all my belongings. They had to move a very heavy piece of furniture twice as I didn’t like it in the place I’d allocated, it even had to go up another floor which was very difficult to reach. Malcolm also arranged to have a small van sent to take a piece of furniture that they had packaged ready to store. You hear so many horror stories with removals but not with Ingrams, couldn’t recommend them enough. Brilliant.
Posted on 14/02/2020 , work completed 20/12/2019