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Ingram's Removers & Storers

5.0

105 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

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Organisations and Awards

Mar 2020

About

Durham and Darlington's Premier Removal and Storage Company

From humble beginnings Ingram's have now evolved into a company offering a wide range of services both to the public and commercial sector alike. Established for over 60 years, we are a family managed company that prides itself on delivering a consistent quality service tailored to individual customer requirements. Being a versatile company we cater for all types of requests for removals and storage. We employ professional staff and run a modern fleet of Mercedes Benz vehicles which allows us to respond to a very wide variety of requests from our customers, quite often at short notice.

As members of the British Association of Removers we adhere to a strict code of conduct in all our dealings with customers, from their initial enquiry up to completion. Through our quality of work we have also gained British Standard EN 12522 accreditation for our professional domestic removals and storage service. We have over 40 years of membership with BAR.

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • documentation storage
    • packing service
    • sale of packaging

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
105 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Exceptional Removal Company
Customer Service
Quality
Value
My Mum recently used Ingrams to move from North Yorkshire to Lincolnshire and it was a difficult move after a bereavement. Ingrams came recommended to us and from the moment my Mum called for a quote, we cannot thank Malcolm and the team enough for everything that they did. Michael and Adam were with us for the 3 days and we had 2 other people helping, all of which were brilliant. They were diligent, careful, accommodating, chatty, thorough, efficient.....there aren't enough words to say how good they were. If I was trying to move something myself, they would instantly offer to help. Not one single item was damaged, everything was labelled and packed with the greatest care. They took some wardrobes down and reassembled them which we hadn't expected. we thought we'd have to figure it out ourselves which saved us hours. They were polite, courteous, professional, adaptable and showed compassion when we had a few tears. I cannot recommend Ingrams more highly. Thank you all for being exceptional at what you do. Moving house isn't always a happy occasion and I never fully appreciated it until last week. They made a really tough thing to do run like clock work and I cannot thank you enough for all you did.
Customer in Lincolnshire Posted on 17/03/2025 , work completed 12/03/2025
Long Distance Move completed successfully
Customer Service
Quality
Value
Malcolm and the team at Ingrams were truly excellent. Moving my Mum from Wiltshire to Durham was potentially going to be stressful, but a personal recommendation to use Ingrams proved ideal. Emails were quickly answered, information needed was clarified. The two guys who came down were so quick and efficient (as well as being polite and very helpful) that far more was completed on the first day than was expected, leaving less for the extra guy hired in to assist with on the proper "moving day". Likewise, they moved all into my Mum's new property with skill - not a single thing damaged or broken! I will happily recommend Ingrams for any removal activity.
Customer in County Durham Posted on 12/02/2025 , work completed 06/02/2025
EXCELLENT
Customer Service
Quality
Value
This is the third time we have used this long established family firm and would highly recommend to anyone. Excellent care from start to finish, with courteous helpful staff who treat your belongings like their own. Nothing negative to say only positives. Thanks again for a stress free move.
Customer in County Durham Posted on 06/02/2025 , work completed 30/01/2025
I would give Ingrams six stars if I could
Customer Service
Quality
Value
I cannot recommend this long-established, family company highly enough. Nothing was too much trouble. It could have been stressful for me to move to the other end of the country on my own after being widowed, but, beginning with a home visit, any follow-up question, no matter how basic, was promptly and reassuringly answered. They skilfully moved my piano. They packed everything up and took stuff I didn’t need to auction, charity or dump. They even were happy to bring back items of furniture which turned out to be too big for my new property. The guys who did the removal could not have been more friendly or more helpful. Just wonderful service.
Customer in Somerset Posted on 21/01/2025 , work completed 14/01/2025
Trustworthy & efficient
Customer Service
Quality
Value
Ingram's completed an estimate for me within 24 hours of contacting. They safely removed all my belongings from the home in one morning, stored them for several months and delivered back to me on the date and time agreed with no issues. They have been punctual, professional, polite and tidy. Communication and helpfulness throughout has been spot on. Would recommend.
Customer in County Durham Posted on 16/12/2024 , work completed 13/12/2024
Move to store and then to Essex
Customer Service
Quality
Value
From our initial contact with Malcolm Ingram everything was carried out in a friendly and professional manner. Quotes arrived quickly, empty boxes were delivered to help us prepare, on the removal day the men were helpful and courteous and took care of all belongings. They finished packing on schedule and put our belongings in store for 3 months. When we were ready to move into our new home, Ingrams were flexible and transported our goods as required. Unloading was efficient, and they took away any of the packaging materials we had finished with. All were delivered without incident. Invoices were as expected and we would certainly recommend Ingrams.
Customer in Essex Posted on 04/12/2024 , work completed 06/11/2024
The best
Customer Service
Quality
Value
We knew we wanted to use Ingram's for our move as we knew several people that had used them before and they came highly recommended and they certainly did not disappoint. They came promptly at 9am as promised worked so hard but so professionally, nothing is too much trouble. From beginning to end could not fault them. Would recommend them to anyone thinking about moving. Excellent service and communication at all levels. Thank you for all your kindness and professionalism.
Customer in County Durham Posted on 26/11/2024 , work completed 25/11/2024
First Class service
Customer Service
Quality
Value
We used Ingrams for our house move, from the start of contacting Malcolm the service was outstanding. The three lads arrived promptly on moving day and could not have worked any harder, they are an absolute credit to the company. Polite, humorous and worked with such care, everything was loaded with absolute care, we knew all our possessions were in safe hands. The unload the following day was seamless and nothing was too much trouble. They definitely made such a stressful time much less stressful and were able to make it feel calm. I would highly recommend Ingrams and their outstanding first-class service from start to finish.
Customer in County Durham Posted on 22/11/2024 , work completed 18/11/2024
Fantastic Job
Customer Service
Quality
Value
From the moment we contacted Ingrams, they were extremely helpful and nothing was too much trouble. They were very friendly on the phone and always got right back to you. When packing all our stuff to put it into storage, they were very careful and considerate. They took care moving large items, and put down protective covers on the carpets and bannisters. When we moved into our new home, they were again very efficient, extremely helpful and trustworthy. They were friendly and approachable too. As we are unpacking boxes, we are so grateful for their careful packing of each item. We definitely recommend them.
Customer in North Yorkshire Posted on 04/11/2024 , work completed 31/10/2024
Excellent Service for a Move to Ireland
Customer Service
Quality
Value
This is a family run business and this was reflected in the care taken in our move and the quality of service that we received. Malcolm Ingram is a very personable individual and it was truly a pleasure to do business with him. On our removal day, the crew of three arrived on time and the removal van was fully loaded within 3 hours. Two of the removal team travelled with our possessions to Ireland , arriving two days later. On both occasions they were spot on schedule. On moving in, the crew took special care with everything and put down carpet protectors wherever they would be carrying items into the house. Everything was moved in without any damage to either walls or fixtures in our home or to the items being carried by the crew. We could not have asked for better service or a more pleasant and helpful removal team and are thoroughly satisfied with the excellent service that we received.
Customer in County Durham Posted on 18/09/2024 , work completed 29/08/2024