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Trusted Traders

Ingram's Removers & Storers

Logo on white
Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb r11mov

5.0

21 Reviews

About

Durham and Darlington's Premier Removal and Storage Company

From humble beginnings Ingram's have now evolved into a company offering a wide range of services both to the public and commercial sector alike. Established for over 60 years, we are a family managed company that prides itself on delivering a consistent quality service tailored to individual customer requirements. Being a versatile company we cater for all types of requests for removals and storage. We employ professional staff and run a modern fleet of Mercedes Benz vehicles which allows us to respond to a very wide variety of requests from our customers, quite often at short notice.

As members of the British Association of Removers we adhere to a strict code of conduct in all our dealings with customers, from their initial enquiry up to completion. Through our quality of work we have also gained British Standard EN 12522 accreditation for our professional domestic removals and storage service. We have over 40 years of membership with BAR.

What we do

  • Removals

    • Home removals
    • Storage services
  • More Services

    • documentation storage
    • packing service
    • sale of packaging

Customer reviews

5.0
21 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Superb move with true professionals
Customer Service
Quality
Value
This is our 20th house move and we have used many of the recognised companies and they have all been fine less one or two Ingrams are the best we have ever experienced by quite some margin. Friendly, professional advice, flexible and utterly reliable we had utter confidence from start to finish The team who moved us were superb and packed everything so well; they were friendly and very customer focused. Overall a superb service at a very competitive price from start to finish
Customer in County Durham18/11/2019
Friendly and efficient
Customer Service
Quality
Value
I was absolutely delighted with the way in which Ingram's moved me into my new home. From the initial meeting with Malcolm through to the returning of the empty boxes each and every member of staff was helpful, courteous and thoroughly understanding of my wishes. Nothing seemed too much trouble despite one or two awkwardly sized pieces of furniture (and a very heavy piano!) and the team found ingenious ways in which to ensure that everything went where it was supposed to! Attention to detail was a particular feature of the Ingram's approach to house moving and I would wholeheartedly recommend them to anyone looking for a removal company.
Customer in County Durham04/09/2019
Great service
Customer Service
Quality
Value
I recently moved from Didcot to Barnard Castle and used Ingrams. Malcolm and his team were fantastic. I have 2 children under 2 one of which was 1 week old when I moved. The guys made my move so much easier and Malcolm was really helpful and friendly throughout, managing to get me into my new house a few days earlier when he had a cancellation. Great service, would definitely recommend!
Customer29/08/2019
Durham to Wiltshire
From start to finish Malcolm Ingram was a great help in making the process stress free. We were moving 2 households from Durham to Wiltshire and this was organised very efficiently. The move took nearly 4 days start to finish and the process went smoothly. The lads involved with the move were polite, friendly and had a great sense of humour. We chose Ingrams based on these reviews but mainly due to local recommendations and were very pleased we did and highly recommend them. Thanks again guys
Customer in Wiltshire11/08/2019 (Reviewer did not use service)
Excellent removal and storage company.
Customer Service
Quality
Value
We have used Ingram’s removals many times before always with excellent service and again they didn’t disappoint. The three staff arrived promptly with our belongings from storage. They were friendly and efficient, nothing was ever a problem for them. They worked quickly and carefully. We used Ingram’s for storage purposes over an eight month period and everything arrived into our home perfectly. The communication with Malcolm and his team was excellent and I would definitely use their company again if needed.
Mrs Jones, County Durham31/07/2019
Immense satisfaction
Customer Service
Quality
Value
I was much impressed by the standard of the work carried out by your staff. They helped to make an extremely stressful process much easier for myself and my Mum. I found them very friendly and accommodating during the move. They are a credit to your company, and in light of this, I would like to take the opportunity to thank you for the excellent quality of the service that your company provides.
Which? Trusted Traders Consumer12/05/2019
Very Satisfied Customer
Customer Service
Quality
Value
I booked Ingrams Removals when my mum was moving house because they were from our local area and I had heard such good reports about them. The price quoted was very competitive but it was their professional services that really sold it for me. They have a comprehensive range of services to suit all time frames and budgets and were not only able to book us in last minute, but were also able to accommodate our difficult requirements without any concerns. When the team arrived on the morning of the move they were really friendly, professional and helpful. Nothing was a problem to them. they handled the furniture with such care and attention, ensuring that everything was wrapped in appropriate packaging and packed it all neat and tidy. they offered help wherever they could and carried out their work in a calm and controlled manner. They made what would have been a normally very stressful time, very calm and organised. A lot of furniture has been taken into storage, a service that they provided for us and I would have no hesitation in recommending this company to anyone. They were absolutely amazing! Malcom/Ian your team are a credit to you.
Michelle A14/03/2019
Testimonial, move Yarm to Iveston
Customer Service
Quality
Value
We got the news late on a Monday, Chain finally ready but completion had to be that Thursday or likely to go pear-shaped. My original movers had no availability but arriving to save the day came the friendly, calm and reassuring voice of Mr Ingram. No fuss made about the short notice within minutes the schedule for packing and moving was sorted. A splendid team of 5 came to pack and load on completion day. They were quick, careful, supremely efficient, polite, cheerful and nothing was too much trouble. We had overnight essentials unloaded later the same day and had time to clean our new home ready for everything else to be unloaded the next morning.There was no damage to the houses old or new during the move. ( only wish the new place’s movers had been half as careful).! The unloading team went above and beyond, even helping us shift unwanted wardrobes the previous owners had promised to remove, so we could get our furniture in. I have moved quite a few times and can honestly say Ingrams were the very best by miles.
PP26/02/2019
Highly recommend Ingrams
Customer Service
Quality
Value
We moved a week ago and found the Bishop Auckland removal team absolutely fantastic . They arrived on time and worked very fast . They were very helpful wrapping two big pieces of glass furniture for us. They were very polite all the way through. Chris and Ray were a great team . We would definitely use them again. It is a peace of mind knowing your furniture removal is done in such a professional manner. Well done , lads !
Customer in County Durham21/12/2018
Moving house with an outstanding quality of service.
Customer Service
Quality
Value
We moved from Durham City to Worcester we had the contents of a 4 bedroom house. Once the crew arrived we immediately relaxed as they were so calm and experienced. Excellent loading we had a lot of stuff all arrived safely with no breakages. All work was undertaken with a pleasant and professional manner. We have moved internationally for many years the Ingram crew came out top in our experience.
Which? Trusted Traders Consumer29/11/2018
The trader replied (on 27/11/2018)
We are glad to hear that you felt we looked after you so well. Our staff do this day-in day-out so we are happy to take the strain off our customers as much as possible. Thank you for your comments and feedback.