Ingram's Removers & Storers

Our first contact with Ingrams was by email; their prompt response in providing a quotation and thereafter speaking on the telephone with both Malcolm and Ian instilled in us a high degree of confidence. We were not disappointed - the house move went exceptionally well. Both Malcolm and Ian were a pleasure to deal with and gave advice and were very helpful. The crew on moving day - Simon, James and Jack - were polite, professional and friendly. They dismantled a king-size bed and re-assembled it for us in our new property. No items were damaged and the whole process went very smoothly and, what we thought would be an anxious day, turned out to be quite an enjoyable day. The crew are a credit to Ingrams. The guys also had to exercise a great deal of patience in waiting for the legal process to finalise on completion day, however they moved all of our possessions into our new home with a great deal of efficiency. All the work carried out was to the agreed schedule and budget.

I was involved in a complex and protracted removals situation. I was organised. However the judicious forethought, attention to detail and planning from Ingrams prior to the storage and then moves was absolutely first class. Some criteria of the move remained uncertain. Plans were made for each eventuality. There was a last minute overseas shipment to be arranged and involving near last minute storage, shipping arrangement and co-ordination with storage on the other side. Every aspect happened smoothly and without a glitch. Items - larger small and precious - were meticulously wrapped and packed and / or stored. Everything came out of 6 week storage in the condition in which it went in. No breaks, no knocks. And the Team - Michael and James specifically, then Ray and latterly Cameron and his colleague - were cheerful, considerate, helpful, relaxed and simply brilliant at what they do. I have never met a team of professionals that has been as proficient and personable and unbelievably made me feel like they really had everything under control. This was an horrendous move, a completely daunting undertaking and Malcolm and his team (with special thanks to Michael and James) from start to finish not only did what they were signed up to do but provided complete reassurance and confidence. Just Brilliant!

The whole team at Ingram’s were phenomenal. Malcolm was superb at responding to phone calls, emails and enquiries before, during and after the move. Malcolm offered genuine advice which helped so much. We opted for the ‘pack and move’ option which was carried out with the highest levels of diligence and professionalism. Nothing was damaged, in fact after the move our furniture was assembled fantastically. The packing team from Ingram’s arrived punctually and nothing was too much trouble for them, they were effective and efficient. They packed for two days, stored our belongings over a weekend and left us with ‘weekend essentials’ which they packed on a Monday (the planned day to move). However due to circumstances beyond our control we could not move into our next property! Malcolm and the team were so fantastic and stored our belongings with no fuss. I recommend Ingram’s unreservedly. Thank you guys for everything you did so brilliantly, you are awesome.

We cannot recommend Ingram's enough! Absolutely first class service and made the stressful process of moving home, completely stress free! They removed our belongings from our old house and stored them for a few weeks until our new house was ready and then moved us back in. They took exceptional care of our things, nothing damaged, and stored well and safely. On the day we moved into our new home they arrived promptly, the guys that did all the heavy lifting were polite and very helpful and a complete credit to the company. If we ever move again we would not hesitate to use Ingram's! Huge thanks to Malcolm and the team!

My Mum recently used Ingrams to move from North Yorkshire to Lincolnshire and it was a difficult move after a bereavement. Ingrams came recommended to us and from the moment my Mum called for a quote, we cannot thank Malcolm and the team enough for everything that they did. Michael and Adam were with us for the 3 days and we had 2 other people helping, all of which were brilliant. They were diligent, careful, accommodating, chatty, thorough, efficient.....there aren't enough words to say how good they were. If I was trying to move something myself, they would instantly offer to help. Not one single item was damaged, everything was labelled and packed with the greatest care. They took some wardrobes down and reassembled them which we hadn't expected. we thought we'd have to figure it out ourselves which saved us hours. They were polite, courteous, professional, adaptable and showed compassion when we had a few tears. I cannot recommend Ingrams more highly. Thank you all for being exceptional at what you do. Moving house isn't always a happy occasion and I never fully appreciated it until last week. They made a really tough thing to do run like clock work and I cannot thank you enough for all you did.

Malcolm and the team at Ingrams were truly excellent. Moving my Mum from Wiltshire to Durham was potentially going to be stressful, but a personal recommendation to use Ingrams proved ideal. Emails were quickly answered, information needed was clarified. The two guys who came down were so quick and efficient (as well as being polite and very helpful) that far more was completed on the first day than was expected, leaving less for the extra guy hired in to assist with on the proper "moving day". Likewise, they moved all into my Mum's new property with skill - not a single thing damaged or broken! I will happily recommend Ingrams for any removal activity.

This is the third time we have used this long established family firm and would highly recommend to anyone. Excellent care from start to finish, with courteous helpful staff who treat your belongings like their own. Nothing negative to say only positives. Thanks again for a stress free move.

I cannot recommend this long-established, family company highly enough. Nothing was too much trouble. It could have been stressful for me to move to the other end of the country on my own after being widowed, but, beginning with a home visit, any follow-up question, no matter how basic, was promptly and reassuringly answered. They skilfully moved my piano. They packed everything up and took stuff I didn’t need to auction, charity or dump. They even were happy to bring back items of furniture which turned out to be too big for my new property. The guys who did the removal could not have been more friendly or more helpful. Just wonderful service.

Ingram's completed an estimate for me within 24 hours of contacting. They safely removed all my belongings from the home in one morning, stored them for several months and delivered back to me on the date and time agreed with no issues. They have been punctual, professional, polite and tidy. Communication and helpfulness throughout has been spot on. Would recommend.

From our initial contact with Malcolm Ingram everything was carried out in a friendly and professional manner. Quotes arrived quickly, empty boxes were delivered to help us prepare, on the removal day the men were helpful and courteous and took care of all belongings. They finished packing on schedule and put our belongings in store for 3 months. When we were ready to move into our new home, Ingrams were flexible and transported our goods as required. Unloading was efficient, and they took away any of the packaging materials we had finished with. All were delivered without incident. Invoices were as expected and we would certainly recommend Ingrams.