From the start of the process to the finish every single element was carried out accurately, professionally and sensitively. From Jane and Tony carrying out the initial visits for measurements etc through to the guys who carried out the work, every single person was efficient, organised, accurate, friendly and sensitive to my concerns as someone at high risk and anxious about mask wearing etc. To make the job easier for the guys I went and sat in the garden so that they wouldn't need to wear their masks while working indoors, and when I tried to persuade them to pause for a tea break, they said they just wanted to crack on so that I had my home finished and secure as quickly as possible. They didn't take any breaks at all and when they finished, the clean-up was so perfect I didn't need to do a thing and you wouldn't have known they'd been there except that I now had these perfect windows! I actually stand and admire them, and my neighbours have been full of compliments. The price was reasonable and the work impeccable, and I wouldn't hesitate to recommend them.