Grain Plumbing & Heating

Mark Grain has completed a couple of urgent jobs for me recently. Firstly, after a water leak from a broken pipe in the bathroom he responded within the hour to isolate the leak and returned the next morning to finalise the work and replace a faulty valve. The second job involved resolving a fault on the boiler over the weekend. Both jobs were completed promptly and effectively.

Investigation to locate leak, inside the house. Provision and installation of new taps, new wash basin waste pipe and outside tap. Only a couple of days to wait for a quote and then the same for getting the jobs done. All work done in one day. Professional, efficient and friendly.

This is the second time we have asked Mark to visit us to look at our problems as he impressed us on his first visit with his reliability and overall knowledge, As before, he kept us informed of his availability and on the agreed day his time of arrival. We had a list of various plumbing jobs for him which we duly handed over and then left him to it. Thankfully he set about efficiently working through the list without an any qualms nor any further input from us. The list of jobs was soon finished to our satisfaction and to a certain extent our admiration. Mark was no trouble and I can recommend him especially to the more mature members who like myself have very little DIY knowledge of domestic plumbing.

Very good service, very helpful Documents supplied electronically which is amazing. Quick response and great guy to work with Definitely use next time

My toilet cistern had been leaking slightly into the bowl for a while but suddenly got much worse and was refilling every ten minutes. Mark called by at very short notice even though he had a very busy schedule; he happened to be in the neighbourhood so he came to have a look. He was going to book me in but decided to take the tiles off the concealed cistern there and then to see what the problem was. He took extreme care with the tiles, making sure the flexible sealant was not going to cause the bathroom mirror to crack. I had a replacement siphon / flush valve ready to go so Mark cut that to size and took extreme care with the existing cradle that fits on top. He fitted the siphon and this stopped the water trickling straightaway. Mark said he would source some flexible grey sealant and call by later in the afternoon to reseal the tiles. He did indeed call by and took great care to ensure the sealant blended in with the existing sealant and grout. So this was all sorted in no time – same day – excellent quality work. My parents were due to come a few days later for my son’s graduation so it was really nice to have this sorted in time. It’s clear that Mark takes pride in his work and he was keen to make sure I was happy with the work. I thoroughly recommend him.

Mark came in on the shortest of notices, attended twice by stretching his schedule to fit us in, and fixed our boiler swiftly. Absolutely and highly recommended!

I moved into a new house and found the shower made odd noises. Spoke to Mark over the phone and he had a good idea what the issue was and how much it would be roughly to fix. He got the parts I needed and arrived a few hours later and replaced the shower for me. He checked everything was working and all the taps were still good before leaving. Great experience would definitely use again.

Mark has responded without any delays and has fixed my leaking toilet cistern within the same day of inspecting it. He did a great job and communicated well. I wouldn't hesitate to recommend him to anyone who is looking for ownest and reliable plumber.

I have nothing but paise for Mark. The installation of a Smart Meter (by another contractor) established there was a dangerous gas leak within the property despite there being no smell of gas. As a GasSafe recommended engineer, Mark was able to detect the location of the leak (which was far from straightforward) and to fix it - rendering my home safe. His analytical powers for tracking down the source of the leak were worthy of Sherlock Holmes - and he fixed the fault, rendering my home safe from a potential catastrophe. I can sleep safely tonight. Could anyone else need a finer recommendation?

I know plumbers are always busy but I had a visitor arriving bank holiday Monday and my toilet cistern was leaking constantly. Mark sent a colleague who fixed it. He did a very good job at short notice before my visitor came. He was very nice, polite and clean.