Grain Plumbing & Heating

My toilet cistern had been leaking slightly into the bowl for a while but suddenly got much worse and was refilling every ten minutes. Mark called by at very short notice even though he had a very busy schedule; he happened to be in the neighbourhood so he came to have a look. He was going to book me in but decided to take the tiles off the concealed cistern there and then to see what the problem was. He took extreme care with the tiles, making sure the flexible sealant was not going to cause the bathroom mirror to crack. I had a replacement siphon / flush valve ready to go so Mark cut that to size and took extreme care with the existing cradle that fits on top. He fitted the siphon and this stopped the water trickling straightaway. Mark said he would source some flexible grey sealant and call by later in the afternoon to reseal the tiles. He did indeed call by and took great care to ensure the sealant blended in with the existing sealant and grout. So this was all sorted in no time – same day – excellent quality work. My parents were due to come a few days later for my son’s graduation so it was really nice to have this sorted in time. It’s clear that Mark takes pride in his work and he was keen to make sure I was happy with the work. I thoroughly recommend him.

Mark came in on the shortest of notices, attended twice by stretching his schedule to fit us in, and fixed our boiler swiftly. Absolutely and highly recommended!

I moved into a new house and found the shower made odd noises. Spoke to Mark over the phone and he had a good idea what the issue was and how much it would be roughly to fix. He got the parts I needed and arrived a few hours later and replaced the shower for me. He checked everything was working and all the taps were still good before leaving. Great experience would definitely use again.

Mark has responded without any delays and has fixed my leaking toilet cistern within the same day of inspecting it. He did a great job and communicated well. I wouldn't hesitate to recommend him to anyone who is looking for ownest and reliable plumber.

I have nothing but paise for Mark. The installation of a Smart Meter (by another contractor) established there was a dangerous gas leak within the property despite there being no smell of gas. As a GasSafe recommended engineer, Mark was able to detect the location of the leak (which was far from straightforward) and to fix it - rendering my home safe. His analytical powers for tracking down the source of the leak were worthy of Sherlock Holmes - and he fixed the fault, rendering my home safe from a potential catastrophe. I can sleep safely tonight. Could anyone else need a finer recommendation?

I know plumbers are always busy but I had a visitor arriving bank holiday Monday and my toilet cistern was leaking constantly. Mark sent a colleague who fixed it. He did a very good job at short notice before my visitor came. He was very nice, polite and clean.

We had a leaking shower tray which needed re sealing . They were prompt in their response and completed the work quickly, delivering excellent results

Mark unblocked my student daughter's toilet out of hours after we had been let down by one plumber and another trying to charge exorbitant amount once on site. Despite it being early Sunday morning when I called, Mark agreed to visit and when he was delayed slightly informed both myself and my daughter. A friendly service and we had great communication throughout. The service was efficient and he also noticed and informed of another issue with the toilet for my daughter to report to her landlord for further works. The work was a fair price, especially given it was a weekend and I wouldn't hesitate to recommend him. We have saved his details should we require a plumber during the rest of her time at university.

Mark responded promptly to my email and came out to review the work the next day. One of his team completed the work that day. Would recommend Mark and team. Work completed in a tidy manner too.

Great attention to detail. Mark and Michael are friendly and have a very professional attitude Good communication, before, during and after the work They worked continuously until the job was completed Would thoroughly recommend