Grain Plumbing & Heating

I know plumbers are always busy but I had a visitor arriving bank holiday Monday and my toilet cistern was leaking constantly. Mark sent a colleague who fixed it. He did a very good job at short notice before my visitor came. He was very nice, polite and clean.

We had a leaking shower tray which needed re sealing . They were prompt in their response and completed the work quickly, delivering excellent results

Mark unblocked my student daughter's toilet out of hours after we had been let down by one plumber and another trying to charge exorbitant amount once on site. Despite it being early Sunday morning when I called, Mark agreed to visit and when he was delayed slightly informed both myself and my daughter. A friendly service and we had great communication throughout. The service was efficient and he also noticed and informed of another issue with the toilet for my daughter to report to her landlord for further works. The work was a fair price, especially given it was a weekend and I wouldn't hesitate to recommend him. We have saved his details should we require a plumber during the rest of her time at university.

Mark responded promptly to my email and came out to review the work the next day. One of his team completed the work that day. Would recommend Mark and team. Work completed in a tidy manner too.

Great attention to detail. Mark and Michael are friendly and have a very professional attitude Good communication, before, during and after the work They worked continuously until the job was completed Would thoroughly recommend

My sink was very badly blocked. Mark was recommended. He came on time, and went through a number of possible solutions, trying the easiest/cheapest ones first. Very efficient and systematic. He warned (rather alarmingly) that the problem was potentially serious. Eventually he had to call in help from drains experts with the appropriate equipment. It took awhile, but the pipework was unblocked eventually. Overall: Punctuality: Very good Clarity of explanation: Very good Problem solving: Excellent Value for money: Very good.

Our tenant contacted us to say that water was pouring down the wall in the lounge after her son had taken a shower. Couldn't get a plumber to help until we checked Trusted Traders and found Mark's number. He came as soon as he could (and when he said) and checked everything out before confirming that gaps in the shower sealant were the cause of the problem. Mark removed all the old sealant, re-sealed the whole shower, came back 2 days later to make sure it was water tight...and sourced and replaced new back nuts for a tap in the bathroom wash basin that had been wobbly for ages. All this for just £85 including parts, labour and 3 site visits. Mark is now on speed dial and we've also used him for a Vaillant boiler service at our own house...for just £50. Fantastic value for money and great service (sorry we can't give you 6 stars). Thank you Mark.

I had broken the tap in the kitchen and it needed replacing I had rung other plumbers they weren’t interested or they couldn’t come for 4 days. I rang Mark who said he would have to juggle some appointments but would come the same day at 14.30 to have a look and see if he could do it there and then.He arrived on time and said as it was strait forward ,we agreed a price and he got on with fitting the tap we provided.Took time to make sure there were no leaks and offered to put the things back in the cupboard

We had a leak from a pipe to our water heater which pretty much flooded the garage before I was able to turn the water off. We were given Marks name from a neighbour who'd used Mark before and he came out very quickly to sort it out. It turned out there was a faulty valve which he replaced but also he upgraded the pipe work to comply with safety regulations and drain into the waste in case of any future problems, which really should have been done by the previous guy we used! Will definitely use Mark in the future, very professional.

I used Mark to service my valiant boiler as he was highly recommended by a friend who had used him several times.At all times from my initial call to completion of the job Mark acted in a highly professional manner and carried out the service to my boiler at a very good price.Wouldn’t hesitate on using Mark again in the future.