Grain Plumbing & Heating

I moved into a new house and found the shower made odd noises. Spoke to Mark over the phone and he had a good idea what the issue was and how much it would be roughly to fix. He got the parts I needed and arrived a few hours later and replaced the shower for me. He checked everything was working and all the taps were still good before leaving. Great experience would definitely use again.

Mark has responded without any delays and has fixed my leaking toilet cistern within the same day of inspecting it. He did a great job and communicated well. I wouldn't hesitate to recommend him to anyone who is looking for ownest and reliable plumber.

I have nothing but paise for Mark. The installation of a Smart Meter (by another contractor) established there was a dangerous gas leak within the property despite there being no smell of gas. As a GasSafe recommended engineer, Mark was able to detect the location of the leak (which was far from straightforward) and to fix it - rendering my home safe. His analytical powers for tracking down the source of the leak were worthy of Sherlock Holmes - and he fixed the fault, rendering my home safe from a potential catastrophe. I can sleep safely tonight. Could anyone else need a finer recommendation?

I know plumbers are always busy but I had a visitor arriving bank holiday Monday and my toilet cistern was leaking constantly. Mark sent a colleague who fixed it. He did a very good job at short notice before my visitor came. He was very nice, polite and clean.

We had a leaking shower tray which needed re sealing . They were prompt in their response and completed the work quickly, delivering excellent results

Mark unblocked my student daughter's toilet out of hours after we had been let down by one plumber and another trying to charge exorbitant amount once on site. Despite it being early Sunday morning when I called, Mark agreed to visit and when he was delayed slightly informed both myself and my daughter. A friendly service and we had great communication throughout. The service was efficient and he also noticed and informed of another issue with the toilet for my daughter to report to her landlord for further works. The work was a fair price, especially given it was a weekend and I wouldn't hesitate to recommend him. We have saved his details should we require a plumber during the rest of her time at university.

Mark responded promptly to my email and came out to review the work the next day. One of his team completed the work that day. Would recommend Mark and team. Work completed in a tidy manner too.

Great attention to detail. Mark and Michael are friendly and have a very professional attitude Good communication, before, during and after the work They worked continuously until the job was completed Would thoroughly recommend

My sink was very badly blocked. Mark was recommended. He came on time, and went through a number of possible solutions, trying the easiest/cheapest ones first. Very efficient and systematic. He warned (rather alarmingly) that the problem was potentially serious. Eventually he had to call in help from drains experts with the appropriate equipment. It took awhile, but the pipework was unblocked eventually. Overall: Punctuality: Very good Clarity of explanation: Very good Problem solving: Excellent Value for money: Very good.

Our tenant contacted us to say that water was pouring down the wall in the lounge after her son had taken a shower. Couldn't get a plumber to help until we checked Trusted Traders and found Mark's number. He came as soon as he could (and when he said) and checked everything out before confirming that gaps in the shower sealant were the cause of the problem. Mark removed all the old sealant, re-sealed the whole shower, came back 2 days later to make sure it was water tight...and sourced and replaced new back nuts for a tap in the bathroom wash basin that had been wobbly for ages. All this for just £85 including parts, labour and 3 site visits. Mark is now on speed dial and we've also used him for a Vaillant boiler service at our own house...for just £50. Fantastic value for money and great service (sorry we can't give you 6 stars). Thank you Mark.