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Grain Plumbing & Heating

4.7

20 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
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About

Grain plumbing and heating, based in Nottingham, offers a wide range of plumbing and heating services at competitive prices for both commercial and domestic customers.
Specialising in the maintenance and installation of plumbing and heating systems and covering all gas works including landlord gas safety certificates, boiler, fire, cooker servicing and repairs.
I pride myself on delivering a first class service, ensuring that all work is completed to the highest and safest of standards, from simple plumbing jobs, to more extensive projects, including bathroom installations, I have the skills and experience necessary to meet your requirements. Get in touch today!

What we do

  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler servicing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Boiler installation
    • Radiators and central heating
    • Underfloor heating
    • Power flushing

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Gas installers

  • Bathroom fitters

  • Fireplace and stove installers

  • More Services

    • emergency call outs

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.7
20 reviews
Customer Service
4.8
Quality
4.8
Value
4.6
Recommended

Recommended

by 95% of customers
Sort by
Not very reliable at all
Customer Service
Quality
Value
Called Mark a couple of times to deal with a couple of problems I had, first with a faulty flushing toilet, he turned up late and spent half of the evening making a real mess and eventually had to come back the next day to sort it out. He continued to phone me up telling me he was going be late, I grin and bared it because the problem needed to be dealt with. Secondly I had an issue with the hot water not coming on quickly enough when I turned on the hot tap, first time he turned up on time and when i was still having issues the second time i called him he never turned up. I definitely won't recommend him as as seems to be highly unreliable and doesn't turn up on time.
Anonymous Posted on 16/05/2018 , work completed 16/05/2018
The trader replied (on 10/06/2018)
Dear Anonymous, Firstly I apologise for any problems caused by my inability to attend on time due to circumstances completely out of my control. After booking in a faulty boiler previous to this job the fault was more complicated than first expected and unfortunately I was unable to leave the job in time due to gas issues which would be deemed unsafe or dangerous. I called the customer several times to explain the issue and told him that I was going to be late. After multiple attempts to contact with no answer I left an answerphone message assuring him I would still attend to his boiler. I then received a message from this customer saying "If you don't get here in five minutes don't bother!" Sadly this was not possible due to the circumstances. I tried to explain in my message to the customer that things can go wrong in plumbing and heating and sometimes keeping to an exact timescale can be difficult but I would never leave anybody in trouble and even in chance of being late I would try my absolute best to sort the problem. With regards to the first job I am very surprised that the customer didn't find my work satisfactory considering this is the third time he has contacted me for my services. I am very sorry once again for any inconvenience caused. Kind regards Mark Grain
Excellent Service!
Customer Service
Quality
Value
We are so grateful that we found Mark via the Trusted Traders website. My mum phoned us at 8am to say she had no heating or hot water on the coldest day of the year (she's 89 and disabled). After a fruitless call to our insurers we gave up and started looking online for help. Thank goodness we found Mark; he agreed to call in on his way home after a busy day, he quickly sorted out the problem and even serviced mum's boiler as well! Now that's what we call service. He's very professional, friendly, polite and efficient....and doesn't charge the earth. Boiler is now working perfectly! We would wholeheartedly recommend Mark to anyone (and have done so!)
Linda Posted on 01/03/2018 , work completed 01/03/2018
Recommended
Thoroughly professional
Customer Service
Quality
Value
I have used Mark now for three different jobs. He always leaves a neat finish and ensures that the work is done properly. There are no cut corners and I would rely on Mark to let me know if I need more work doing or less work doing than I first thought. I have no hesitation in recommending Mark for any small jobs like connecting up a washing machine, or larger jobs such as a complete heating installation.
Bramcote Properties Posted on 22/11/2017 , work completed 22/11/2017
Recommended
Gas fire repair and service
Customer Service
Quality
Value
Mark is very courteous and conscientious - you can be confident that his work is safe before he leaves.
Paul Holmes Posted on 05/11/2017 , work completed 05/11/2017
Recommended
Honest and reliable tradesman
Customer Service
Quality
Value
We had an issue with heating coming on randomly. Mark came when promised, diagnosed the problem, located the part at a great price, installed new part, drained/balanced the system and left us clean and tidy. My only contribution was to supply the tea and pay his reasonable bill,
Stevej1964 Posted on 09/10/2017 , work completed 09/10/2017
Recommended
First choice for plumbing
Customer Service
Quality
Value
Mark replaced our shower. He kept us informed every step of the way with a text to confirm when he would arrive and agreeing exactly where and how the installation would take place. He was courteous and treated our home with respect. We're very pleased with the final result and will definitely use again. Will recommend to our friends and family with confidence.
Firefly Posted on 23/09/2017 , work completed 23/09/2017
Recommended
Bathroom fitting
Customer Service
Quality
Value
Multiple jobs including fitting bath, toilet, shower and new radiators. Great finish and a reasonable price. Mark was courteous and hardworking. Would definitely recommend
Anon Posted on 03/09/2017 , work completed 03/09/2017
Recommended
Would use them again
Customer Service
Quality
Value
Grain Plumbing and Heating have done work on my boiler and central heating system, which I have been very happy with. No issues or complaints about anything at all.
Happy Customer Posted on 17/08/2017 , work completed 17/08/2017
Recommended
Brilliant work
Customer Service
Quality
Value
I have used Grain Plumbing and Heating for a repair on my immersion heater, and more recently for a service for my boiler. He was brilliant and explained everything very well and kept me informed. Came in under budget! Have already recommended to others.
Anonymous Posted on 09/08/2017 , work completed 09/08/2017
Recommended
Would recommend
Customer Service
Quality
Value
Have my boiler serviced by Mark, who always does a good job. He is easy to deal with and I would recommend his business to other people.
Anon Posted on 19/04/2017 , work completed 19/04/2017
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.