Mark Hopkinson Domestic Gas Heating Engineer

I have used Mark to install and service my boiler for several years. I trust him implicitly not only because I have complete faith in his technical expertise, but also because I have found him to be honest, fair and reliable - and a really nice chap. What more could anyone ask of a service provider?

I consider myself very lucky to have come across Mark, He is one in a million. I had a boiler installed two years ago, the installers convinced me that the new boiler and cylinder would not fit in the area where the existing one was. They put it in the cupboard in the small bedroom. I was never really happy with this arrangement but thought there was no other option. Recently, I saw a guy working near where I lived, I asked for his opinion, he put me onto Mark. After initial contact Mark, told me no problem to do what I required and would quote, this he did by the following day. Price was good so I went ahead. His work was exceptional, did everything I required, put everything back in place. I was impressed with his knowledge and experience. Finished the job when he said he would, no hidden Suprises, cleaned-up, also serviced my boiler and Gas fire. I have since called him back again to fit a new radiator, again good Job. Mark is a very affable, good humoured, friendly, and most of all a very experienced engineer I highly recommend him and will always use him for any future work.

Mark did a great job of fix my water tank by replacing the elements. He worked solidly on the job and cleared away any mess. I would definitely use him again in the future.

Contacted Mark late in the afternoon 2 days ago, regarding a leak I had discovered in our airing cupboard. He said he'd call in on the way home and have a look at the source. He confirmed our suspicions that it would be the water cylinder and said he'd let us know a price when he got back. He was unable to ring because of getting home late but called first thing yesterday morning to tell us a price. We agreed for the work to be done, as it was much less than we had anticipated, and he said he was able to fit us in today. He arrived on time and was polite and courteous. He set about draining the system and went out to get the cylinder from the supplier. Not out for long and cracked on with the job. After getting to a stage where it could be tested, there was a secondary fault identified with the ball valve in the loft tank, so a price was given and agreed on, and off he shot to get the part. New part fitted and on to a secondary test. Mark also found a faulty diverter valve (hasn't worked properly for as long as I can remember) and this was priced up. He had to shoot out again and just made it to the supplier before closing. The work is all complete within 48 hours of discovery, and all for less than we had originally anticipated just for the cylinder. Mark has also been able to advise on some preventative maintenance to mitigate the risk of a potentially expensive malfunction. All in all, very impressed with his professionalism and standard of work.

Mark attended to look at a leak in our loft and fit a hob. The parts needed for the leak were obselete, however, this did not stop him traveling to multiple suppliers until he found a stockist. He worked quickly and efficiently, when a problem occurred he was able to think outside the box to solve it. His work was excellent and we would thoroughly recommend him.

Mark is trustworthy, reliable , diligent and professional. He does what he says he is going to do, when he says he is going to do it, gor the amount quoted. After care is superb. Very pleased indeed with the advice, support and workmanship. Would definately recommend.

Mark came round to rewire our central heating controls and fit a Hive system. Whilst completing the work he noticed a problem with our Hot Water thermostat and replaced it for us. All his work was within the budget he quoted and he did not charge us anymore labour to resolve any of the extra issues. Our Heating is now working better than ever before we are so pleased with his work and he is a really nice guy too!! Would highly recommend.

Mark replaced our old boiler with a combi boiler. He did the job without a lot less fuss than we anticipated, no seeming problems and every thing was done professionally and very neatly. He was a nice pleasant man and polite. He explained how every thing worked and I would recommend him to do your jobs.

Mark fitted us a replacement gas boiler for a competitive budget. He did the work over two days and did not start before 10am which allowed us to be up and about without rushing in the morning. His work is professional to a high standard. He is easy to get along with and has a pleasant demeanor. If you need a new boiler I would recommend him to you.

Mark Hopkinson gave us a competitive quote, and importantly completed the job very neatly indeed (important as the new boiler would be installed in a newly refurbished Utility Room, and we did not want brand new surfaces etc to be damaged). He did an excellent job, even better than expected, exceptionally neat, and at a very competitive price. Really pleased with his work. Also liked that he did the job over 2 days - ensuring it was done to a high quality standard, not rushed, corners not cut. Looks great, works superb.