Very Professional and efficient
I would not hesitate to wholeheartedly recommend Mark Hopkinson. He quoted for a power flush , fit one radiator, a change in a radiator pipe work and convert my heating to a closed system. He was professional and efficient. He worked methodically and completed the work with minimum fuss, mess and intrusion. As with all things, other issues cropped up and we had to change another radiator and add three bleed valves. Additionally he also went to my mothers house and a changed two port valve
Customer in Hertfordshire
Posted on 26/02/2023
, work completed 18/02/2023
Recommended
Professional and efficient
I contacted Mark to replace radiator valves. The quote was very reasonable and the work was carried out efficiently. Mark was friendly and courteous and I would definitely contact him for future repairs etc to my heating system.
Customer in Hertfordshire
Posted on 15/02/2023
, work completed 10/02/2023
Recommended
Professional boiler replacement
Mark came to replace our ageing back boiler with a new Combi boiler. He turned up when he said he would, kept us updated with progress and next steps and delivered a neat tidy new boiler installation. Highly recommended (good at Pop Master too!) Thanks Mark.
Andrew in Hertfordshire
Posted on 06/02/2023
, work completed 06/02/2023
Recommended
Excellent service
Mark was recommended to me and his work didn’t disappoint. He arrived as planned, was pleasant, very tidy and completed the work to fit a new boiler quickly and efficiently. I’d recommend him and his work.
Customer in Hertfordshire
Posted on 16/09/2022
, work completed 14/09/2022
Recommended
Expertise and Professionalism
I would not hesitate to wholeheartedly recommend Mark Hopkinson. He was professional and efficient. He worked methodically and completed the new boiler installation with minimum fuss, mess and intrusion. He was polite, respectful and helpful. I am very satisfied with this trustworthy professional being in my home.
Customer in Hertfordshire
Posted on 13/07/2022
, work completed 12/07/2022
Recommended
Very professional
Called Mark on a recommendation from a friend when my hot water started playing up (very low flow). Mark was prompt and professional and when later that day an additional issue occurred (which was only noticed once other was repaired), a quick call was all it took for Mark to finish his current job and come back to our boiler, diagnose the fault and source and fit the part that day. Now that is what I call service. Would definitely use him again, Nice guy.
Customer in Hertfordshire
Posted on 25/04/2022
, work completed 07/04/2022
Recommended
Fitted new boiler and radiators
Very pleased with the work carried out by Mark. Highly recommend him and we have a much warmer house
Sara in Hertfordshire
Posted on 21/04/2022
, work completed 08/02/2022
Recommended
Excellent service
Mark came to fit new boiler in loft, and remove old back boiler. Was very professional and polite, explained in detail what was involved. Clean worker, excellent job, has been back to do yearly service. Very happy, would recommend.
Linda and Steve in Buckinghamshire
Posted on 07/01/2022
, work completed 25/01/2021
Recommended
Boiler service
Mark responded and serviced the boiler on the same day, very exceptional service. Tidy worker very reasonable price I would definitely recommend
Customer in Hertfordshire
Posted on 29/09/2021
, work completed 28/09/2021
Recommended
Excellent service
Mark has regularly serviced our boiler and central heating system for a number of years and recently installed a new boiler for us. Yesterday, we had an emergency (unrelated) problem and Mark gave advice over the phone and arrived to assess the situation first thing this morning before returning to fix the problem once he had bought the appropriate parts. We are very grateful for his prompt, efficient service and excellent knowledge and skill.
Karen in Hertfordshire
Posted on 14/09/2021
, work completed 14/09/2021
Recommended
Power flush & fitting 7 thermostatic control valves
Mark did what was agreed in his quote and to the price quoted. The power flush was quite prolonged due to the large amount ogf "rubbish" accumulated in the radiators, (witness all the large cold areas in the radiators) due to the previous house owners neglecting system maintenance and took a considerable time to clear. He was considerate at all times explaining everything needing to be done and kept to the quoted price. He was helpful and communicative all through the process. Nothing went wrong and the indication is that the system should work so much more efficiently in future having cleared cold areas in the radiators. The heating has not been used yet as the weather is too warm but the improvement should be very noticeable. I intend to let Mark know this when the time comes. No mess was left (Mark used adequate floor protection to avoid any mess).
Mr Perks in Hertfordshire
Posted on 24/08/2021
, work completed 19/08/2021
Recommended
A good experience
My boiler needed a new pressure relief valve, pressure vessel and pressure gauge. I found Mark via this website and had a good experience. In all my communications with Mark he was polite, friendly and helpful. His replies were prompt and his explanations clear. He kept his appointments and arrived when he said he would. If there were any changes of plan he let me know. He worked quietly and without fuss and did not leave a mess. I was happy with his price and will definitely call Mark again for future work. Overall I am very pleased.
Daniel in Hertfordshire
Posted on 15/06/2021
, work completed 10/06/2021
Recommended
Great work and brilliant customer service
Mark came to repair a heating pump valve leak, and carry out a boiler service, he carried out the repair quickly and efficiently- and also went to get a new heating pump after he found a valve seized on the old pump, he provided one valve for no extra charge, he has a positive attitude and brilliant customer service provided. I would recommend Mark unreservedly, and will have no hesitation in calling Mark again when I need more work being done. Thank you.
Customer in Hertfordshire
Posted on 01/04/2021
, work completed 01/04/2021
Recommended
New Worcester Boiler Fitted
Due to unforeseen circumstances, Mark was unable to spend as much time on the installation initially as he would have liked, but after resolving his workload, he installed the new boiler to a very high standard and we could not fault his workmanship. His cheery nature and 'can do' attitude was so refreshing, and he did everything possible to accommodate or requirements. The budget was kept to, with no hidden surprises, and everything regarding costs was fully explained prior to the work commencing. I would have no hesitation in recommending Mark as he is an extremely competent Gas and Heating Engineer, and in fact we have pencilled him in for our first boiler service when it is due.
Edward in Hertfordshire
Posted on 01/04/2021
, work completed 31/03/2021
Recommended
boiler fit
Mark was a very competent plumber and knew exactly what he was doing so had complete trust in his workmanship. He cleaned up before leaving and we would definitely recommend him to friends and family.
Sandra in Hertfordshire
Posted on 26/03/2021
, work completed 26/03/2021
Recommended
Boiler
Mark deserves 10 stars, not 5. He is friendly, knowledgeable and happy to help in any way he can. Professional, communicative and we will definitely be using his services again.
Customer in Hertfordshire
Posted on 10/12/2020
, work completed 05/12/2020
Recommended
Boiler installation
Mark provided a very competitive quote to replace our 18-year-old Glowworm boiler and instal a Worcester Bosch boiler, a new pump and valves. The work was completed to a very good standard and the system has run perfectly since. Although the job took a bit longer than expected due to some unforeseen complications, he kept to the original price and even provided an electrician to tidy up the wiring at no cost to us. He was polite and took the trouble to explain the work as he went along. I would definitely recommend.
Customer in Hertfordshire
Posted on 01/12/2020
, work completed 28/10/2020
Recommended
Reliable & friendly heating engineer
Mark came to us Wednesday evening as we had no hot water/ heating and he found a fault in our boiler which he had to order a new part for. He fitted it Saturday morning and all was sorted. No call out fee and a very quick turn around from diagnostics to resolution. Very pleased to have hot water / heating again. We would highly recommend Mark. Thanks again
Customer in Hertfordshire
Posted on 28/11/2020
, work completed 28/11/2020
Recommended
Helpful and knowledgeable
Our boiler failed and needs replacement. While Mark was fully booked and could not fit a replacement boiler for us this year, he kindly spent time on the telephone remotely diagnosing the problem so we could get our boiler working again. There was nothing in it for Mark, but he's just a very helpful and knowledgeable person. We are most grateful and are leaving this review to share our experience.
Customer in Harlow
Posted on 25/11/2020
(Reviewer did not use service)
Recommended
Great work
Mark fitted a new hot water tank and repaired the boiler. I am very happy with the work, everything works well. Mark always kept me up to date with progress and start and finish times. He kept to the estimated cost, there were no surprises. Mark was always friendly, courteous and professional.
Customer in Hertfordshire
Posted on 02/11/2020
, work completed 04/09/2020
Recommended
1st annual boiler service
Professional, efficient and communicative. Let me know he had been held upon previous job and would be a little late. I was able to witness the testing and verify the results recorded. Would use again
David, Hertfordshire
Posted on 22/06/2020
, work completed 13/06/2020
Recommended
Prompt repair
Mark attended promptly although he was busy. He quickly diagnosed and rectified the boiler fault and also carried out a service afterwards. We were very pleased with Mark's work and his very reasonable charges. We would definitely use his services again
Customer in Hertfordshire
Posted on 14/06/2020
, work completed 11/06/2020
Recommended
Thank you
Timely, professional, courteous, knowledgeable. Thank you very much.
Customer, Hertfordshire
Posted on 09/06/2020
, work completed 25/04/2020
Recommended
Very good service
Mark was called because our mother had no hot water or heating because her boiler and programmer were not working. Mark visited at short notice despite working on another job. He diagnosed the problem and got the water working before coming back 2 days later to fit a new programmer and service the boiler as requested. Mark provided great service and value for money. We very much appreciated his work for our mother.
Customer in Hertfordshire
Posted on 25/05/2020
(Reviewer did not use service)
Recommended
Very good
Very good worker in very difficult times.
Alan, Hertfordshire
Posted on 20/05/2020
, work completed 15/04/2020
Recommended