Brilliant
Fabulous fast and professional service.
Nicola, Hertfordshire
Posted on 30/04/2018
, work completed 30/04/2018
Recommended
Excellent service
Mark Hopkinson demonstrated a high level of service and knowledge when fitting a new gas boiler for us. Very impressed and a pleasant trader to deal with.
David, Hertfordshire
Posted on 25/04/2018
, work completed 25/04/2018
Recommended
Efficient boiler servicing
Mark serviced our domestic boiler and serviced it. He was polite, quick and tidy and explained the job as he went along.
K, Hertfordshire
Posted on 09/04/2018
, work completed 09/04/2018
Recommended
Good standard of work
Professional job and manner. Polite and courteous. Minor snagging dealt with promptly and without issue. Would recommend
Adam, Hertfordshire
Posted on 19/03/2018
, work completed 19/03/2018
Recommended
Professional
Mark quickly responded to our initial contact and arranged a time suitable to us. Mark was knowledgeable and polite most importantly Mark was honest what we were honestly expecting was a costly new boiler. It resulted in a very cheap, in comparison, fix. Highly recommend.
Bianca, Hertfordshire
Posted on 15/03/2018
, work completed 15/03/2018
Recommended
Highly recommended
Mark assessed the problem with our heating the same day I rang, fixed an appointment and arrived on time. He worked quietly and efficiently, was pleasant and professional, and did a great job.
N90138
Posted on 01/03/2018
, work completed 01/03/2018
Recommended
I'd highly recommend Mark - hot water at last :)
A friend put me in touch with Mark and I am very glad that he did! Mark did a site visit and talked me through the system that he recommended before following up with a detailed and competitive quote, We're chuffed to bits with the new boiler, we have proper hot water for the first time in goodness knows how long! Mark covered the carpets with dust sheets to protect them and left everything clean and tidy. A thoroughly decent chap - thanks Mark! :)
KarCar
Posted on 20/02/2018
, work completed 20/02/2018
Recommended
Professional, knowledgeable and courteous
Mark is very knowledgeable about his trade and quickly diagnosed the problem with our boiler. He described the actions he was going to undertake and even undertook some additional, discretionary safety checks to ensure all was well. All this was undertaken at the initial quotation given. Mark is thorough in his work, professional in his approach and courteous in his manner. I have no hesitation in recommending him.
Riverside
Posted on 10/02/2018
, work completed 10/02/2018
Recommended
Hob fitted
Mark was friendly and helpful. He explained what he was doing while he was moving the placement of the gas pipework to my new hob.
NikkiP
Posted on 31/01/2018
, work completed 31/01/2018
Recommended
Warmed up two freezing people
I found Mark on the Which? Trusted Traders website after we had been let down by another gas engineer who didn't turn up to fix our heating. Mark was very efficient and quickly sorted out our problem even though he had been working all weekend and was very tired. I would definitely recommend him.
Carol T
Posted on 28/01/2018
, work completed 28/01/2018
Recommended
New boiler and thermal store removal
Mark removed our old boiler and thermal store and replaced them with a new combi-boiler. His expertise and working ability was clearly evident throughout and he always made time to explain what was being done. His workmanship was excellent and we can highly recommend him.
Tyrone
Posted on 13/01/2018
, work completed 13/01/2018
Recommended
Great installation
Mark installed a new combi-boiler and removed our old back boiler and gas fire. He was efficient and thorough, and always cleared up after work. He also kindly did some extra plumbing for our kitchen fitters at the same time! A professional job from a professional man.
Phillip, Hertfordshire
Posted on 14/12/2017
, work completed 14/12/2017
Recommended
Will definitely use again
Very professional. Explained all the options, pros & cons and costs. Very friendly, tidy job, no mess.
Nicholas, Hertfordshire
Posted on 06/12/2017
, work completed 06/12/2017
Recommended
Great service
Mark was booked to do a power flush as advised by B.Gas, but he suggested a cheaper & better alternative then went to a lot of trouble to complete the job, very impressed by his commitment to customer service.
Jane, Hertfordshire
Posted on 04/12/2017
, work completed 04/12/2017
Recommended
Boiler Service
I found Mark on the Herts CC website and I'm glad I did. What a nice man. Serviced my boiler and fixed a radiator that wasn't working. Friendly and professional. Really nice, genuine guy. I will certainly be recommending him to friends and family and definitely use him again myself. Thanks Mark
Christine
Posted on 02/12/2017
, work completed 02/12/2017
Recommended
A Great Plumber
Mark arrived punctually to replace the HW cylinder. He spent considerable extra time identifying issues that we were not aware of and fixed them e.g. installing a new pump and its valves, introducing a gate valve for the header tank in the airing cupboard and replacing a drain cock gland. Consequently he was with us from 9.30 am to 8 pm on a Friday evening. He kept us informed at all stages. He takes great pride in his work and as he said "I won't leave until the system is up and running efficiently". He is very curteous and approachable. He is an outstanding plumber and we will use him again.
A J Hertfordshire
Posted on 01/12/2017
, work completed 01/12/2017
Recommended
Excellent
Excellent workmanship, explained everything well. Would recommend.
Lorna, Hertfordshire
Posted on 23/11/2017
, work completed 23/11/2017
Recommended
Superb installation
Mark came highly recommended from a friend in the gas fitting business and carried out a from scratch, full central heating installation in a 1930s 3 bed semi between 30th October -10th November 2017. He met with us, surveyed the house and made a recommendation for a system based on his extensive knowledge and experience. The Worcester Bosch 36CDI is a superb combi which we're very happy with. Quiet in operation and speedy in response it more than meets our needs. Having a full installation is quite a disruptive job with floors up etc but with Mark advising which room he was going to work on in advance, made living in the house whilst the work progressed, bearable. Mark took great care throughout the installation and always consulted on key decisions e.g. Position of radiators, flue etc. He kept us fully informed throughout the installation and was always friendly and reliable. We would highly recommend him- Brian Spiers and Carolyn Paskins
Brian S
Posted on 22/11/2017
, work completed 22/11/2017
Recommended
Boiler service
Friendly and professional, not surprised he gets a five star rating, and it's a five from me too. I would definitely use Mark again, and have no hesitation in recommending him.
Vicki D
Posted on 03/10/2017
, work completed 03/10/2017
Recommended
Gas safety certificate- very prompt and professional service!
I found Mark on the Which? Trusted Traders website and I am so pleased I decided to go with him! I wanted to have a gas safety check carried out on a house I am buying and I had called a few other companies, one of which tried to sell me something I didn't need! Mark was very professional and easy to talk to; he explained what the process involves and assured me that I didn't need to pay for the extra service that the other company had mentioned, therefore preventing me getting ripped off! He also updated me about the outcome afterwards as I wasn't actually present when the test was carried out because the current owners are still living there. I would thoroughly recommend Mark to anyone looking for a gas engineer! I have saved his number and will be using him again for our yearly boiler service and any other gas work we may need. Thanks very much Mark! I really love it when I receive good customer service!
Judith Olaitan
Posted on 06/09/2017
, work completed 06/09/2017
Recommended
Quick and efficient
Came promptly to give an estimate. Then came to do the work, arrived on time and completed the job (putting in an outside tap) very quickly and with very little disturbance. Everything left tidy. Excellent service, would use again and would recommend. Reasonable price. Very friendly and helpful.
Zoe, Hertfordshire
Posted on 16/06/2017
, work completed 16/06/2017
Recommended
Highly recommended
Mark was very professional in his work, clean and informative, would definitely recommend him.
Stephen, Hertfordshire
Posted on 20/04/2017
, work completed 20/04/2017
Recommended
Efficient and helpful
A friendly trader who did a good job and was quick about it too. He gave advice for the future and didn't push me to get him back to do an extra job, although I would definitely use him again. Very impressed.
355gts
Posted on 11/04/2017
, work completed 11/04/2017
Recommended
Friendly professional service
Mark provided a friendly, professional service. He quotes a price for the job so you know what you'll be paying. Even when my radiators took much longer than expected the cost didn't increase. Marks work is very neat and he is great at explaining everything as he goes along.
Jackie, Hertfordshire
Posted on 10/04/2017
, work completed 10/04/2017
Recommended
Would highly recommend
We had a problem where our heating system was making loud banging noises. Other heating engineers had been, and rather than getting to the root of the problem, tried to get us to spend large amounts of money. We called Mark, as he came highly recommended. We weren't disappointed. He spent two hours of his Saturday afternoon with us, as he looked to diagnose the problem. He identified it. Not only were we happy to give this friendly and professional man the work, but he also completed it to a very high standard. Highly recommended.
Philip, Bedfordshire
Posted on 06/04/2017
, work completed 06/04/2017
Recommended