Mark Thompson Leeds Ltd

We used Mark Thompson and his team members Greg and Sam for the second time after being impressed with their diligence, reliability and high quality work the first time around (emergency boiler replacement close to Christmas 2019). We needed a whole system replacement in a rambling old house - no small feat in terms of time, money or disruption - and would not have trusted anyone else to do it. The main factor in recommending them is the high level of skill, experience and insight displayed by Mark and his team, but other factors include their courteous, friendly attitude, tidiness, clarity of explanations and general air of conscientious hard work. They were careful to leave us with water and usable spaces over nights, and clear about when there would be noise or unusable rooms, so we could plan around it. The job took three weeks so these small factors became very important, particularly when working from home. Mark, Greg and Sam completed this huge job a day early, achieving a tidy, timely, top quality result, with a much improved heating and hot water system, in a complex, non-standard working environment. They were never late or messy, unfailingly kind and polite even after long, dusty days, utterly trustworthy, and most importantly they are top flight heating engineers. Can't recommend them highly enough.

Got Mark out for a quote for a new Worcester Bosch boiler to replace our 19 year old one. Impressed by Mark's knowledge, attitude and advice. Got other quotes from Brit Gas and Boxt. Mark’s quote was in the middle even though it was a better boiler with a 12 year parts & labour manufacture guarantee - I prefer to support local businesses and on this occasion it really paid off. They arrived promptly on the fitting day, with Greg having the old boiler out and the new one in just after lunchtime slight delay with the flue as it had to be moved further from the wall. Roofer arrived and it was sorted. We had heating and hot water back on, before they left. They returned the next morning with Greg cleansing the system and Sam replacing the ceiling in the boiler cupboard including an access panel so the flue could be checked on service. They were finished by 11 O clock, after a final check of everything. Must stress there was no mess every thing was masked up and cleared up and all rubbish was taken away. Will be using this company again to replace our 11 radiators later this year. Thank you Mark and your team for an excellent job.

Had a new boiler fitted, competitive price, arrived on time, did job quickly & efficiently with no fuss, cleaned up & left everything tidy & back in place. Can highly recommend

Our existing boiler of 20 years plus had come to its end and needed replacing along with one of our radiators. We’d had a quote from a company and decided it was very expensive. However, we found Mark’s details, he was local so we contacted him. Within 2 hours he had done an assessment and was providing us with a comprehensive written quotation. 4 days later we had our new boiler and radiator fitted and working. Mark and his team were very professional. Arrived on time, very polite and courteous. Removed old boiler and radiator and organised appropriate disposal. Wore overshoes and covered flooring when working. Very clean, tidy and efficient. Answered all our questions. The only slight issue we had, was when we tried to do a bank transfer to pay on completion. Numerous attempts were made but not successful. We told Mark. It was not a problem as he accepted cheque payment. No hesitation in recommending Mark and his team.

Don’t look any further just use this guy. Best one we have ever used. Very quick easy to speak too and great value for money.

Mark and his team did an excellent job and were easy to work with. The shower installation required some innovative thinking & Mark's experience resulted in a perfect solution. Very happy with the results and would highly recommend this very professional & cost effective organisation.

Mark's team (Greg and Sam) did a good job of installing the new boiler on 6th Jan. Turned up a few minutes early and worked steadily all day until they finished just before 5pm. Kept everything tidy, removed all their rubbish, and were courteous and friendly. We were already aware that they did a good job, as they had installed a new boiler for a relative about a year previously. They had done an urgent job for her, when she moved into a house to find that the boiler wasn't working and couldn't be repaired. We are pleased with the work they have done (the only complaint came from our cat, who hates any sort of disruption).

Mark Thompson and colleague Greg helped us out immensely at short notice and were professional, hard working, clean and tidy, and have saved our Christmas. We thought our vintage boiler could limp through one more winter but we were badly wrong. I called Mark as the top local listing on trustedtrader; he came round promptly, quoted a sensible price, and was very professional and down to earth in approach. Mark and Greg then worked over a weekend to get our new boiler fitted before Christmas; they arrived before 8am on the Saturday, didn't clock off until after 5pm and even then were going to the aid of someone else with no heating, on their way home. They couldn't have been more courteous, hoovered and wiped up after themselves, and most importantly have done a top job, so we can now rely on a warm house and predictable controls. We are very lucky to have found this excellent local firm and will feel confident to request more work from them.

Top notch service, on the ball from day one. Very polite, clean, tidy and efficient, would recommend them wholeheartedly!

I had a quick response despite it being New Year. I had a slow leak that was difficult to source as it was from a capped off pipe under floorboards. I was impressed by the respect for my home and belongings. Once the leak was sourced it was dealt with quickly and everything put back. I was advised on how to deal with the water damage and dealt with sympathetically. No patronising from them!