Mark Thompson Leeds Ltd

Sent the following text to Mark Thompson upon completion of boiler replacement, fitted at short notice as we had no heating at all. (Harry was the installer) "Would like to say thank you for great customer service, answering calls/text and doing what you said you would do with no hassle ,,,,, must mention Harry who is a massive asset to your company, being not only a nice person but also an excellent installer, he is very professional and has an eye for detail. I am very impressed with his work, please pass on my thanks to him ….. sorry for rambling on …. cheers John" If you require an honest reliable company I would not hesitate in recommending Mark Thompson. Thanks again to Mark and Harry

Mark Thompson fitted a new Gas Boiler for us yesterday and it was completed in the day as they said it would. The 2 lads were great and made sure everything was working as it should be. What stood out was that the water would not drain down properly and in the end took ages and they were very late leaving (having started at 8.00am). However no complaints from them and no mention of extra charges, the job being done for the original estimate. Great job and no hesitation in recommending.

Following the failure of our Combi boiler we urgently required a replacement solution at our holiday let property in Whitby. Being from Leeds I spoke to Mark Thompson and discussed our requirements and the issues we had experienced with our old boiler. Mark was extremely knowledgeable regarding the pro's and con's of replacement boilers to suit our needs and advised us that a water heater was the most suitable and cost effective replacement. Mark despatched one of his fitters to Whitby working within very tight timescales to allow us to keep the cottage open for business. The work was carried out to an excellent standard with no mess and fully tested before being signed off as Gas Safe. I would like to thank Mark and his team for their great work and speedy response, which really helped dig us out of a hole.

Mark and Sam have recently completed a major refit of the heating and hot water systems in our house. The job included a significant new under floor heating system, new boiler, new pressurised cylinder, replacement radiators, app based multi zone heating control and 2 new bathrooms. We could not be happier with the work that has been completed and the proactive approach Mark took when designing what the house needed. We now have an efficient system that comfortably provides heating and hot water to all areas of the house without wasting energy heating the unused parts.

Just before Christmas, on the day we were expecting family from abroad, our heating started to fail. On what should have been his last working day, Mark turned out, diagnosed the problem, sourced a replacement part and fitted it, all before lunchtime. Fantastic service that saved our Christmas.

Mark and Sam did a great job of installing a new boiler for me. They converted my system boiler to a combi removing redundant tank and piping and relocating the boiler to a more convenient location. I’m really pleased with the job they have done. Mark came highly recommended from a friend and I can see why. I thought the cost of the work was really competitive, he was really flexible and managed to get the work done quickly in a timeframe that worked for me and the quality of the finish was great. Mark and Sam were really professional and personable and I would highly recommend them.

We had a major extension to our house, over several months, which involved relocating the boiler (1 year old boiler initially installed by Mark and his team) establishing a new unvented cylinder, new hot & cold water, new central heating radiators and piping to the first floor and rerouting of gas services (Ground floor was wet underfloor heating by others). Mark and his team (especially Sam) were flexible, turning up at various stages, to do enabling works, diversions and gradually establishing new systems over multiple visits. The final result is a first class installation and the plant area around the new boiler and cylinder is a master class in plumbing pipe work that deserves to be on show rather than hidden in the garage. My thanks to Mark and Sam for sticking with this project over several months to achieve the superb end result.

Mark is a good communicator and easy to talk to. He gave us helpful professional advice at the quote stage then he & Sam carried out the work in an efficient and tidy manner. They kept to their timetable and quote and kept us advised throughout. They also diagnosed and corrected a long standing problem with the system that had been misdiagnosed by others. Highly recommended

Mark and Sam worked very hard on a difficult job, working in a loft that was very hot and small, they did not complain. The work was carried out to a very high standard, very clean and tidy, they were prompt and did not leave us until the job was done, which took three days. We are more than delighted with everything, they are our new go-to plumbers. Highly Recommended.

Having researched local central heating engineers I chose this company from previous reviews. I am pleased to say that we made the right decision. We found Mark and Sam to be very professional and their work was exceptional. They were polite and courteous, they cleaned up any mess made. The price we were quoted for the installation was what we paid and the job was completed on time. I would have hesitation in recommending Mark and Sam to anyone seeking this type of work.