Endorsed by Which?

Mark Thompson Leeds Ltd

5.0

73 Reviews

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Established in 1991, with vast experience in both commercial and domestic installations. Fully qualified gas and oil engineer, we are also GasSafe and OFTEC registered. We also have our certificate in Energy Efficiency. We aim to provide a professional and friendly service with all work guaranteed

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Boiler installation
    • Boiler repair
  • Renewable energy

    • Solar panels
  • Gas installers

  • More Services

    • gas
    • oil

Customer reviews

Why you can trust these reviews

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How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
73 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Efficient, helpful, knowledgeable, courteous.
Customer Service
Quality
Value
Mark Thompson and colleague Greg helped us out immensely at short notice and were professional, hard working, clean and tidy, and have saved our Christmas. We thought our vintage boiler could limp through one more winter but we were badly wrong. I called Mark as the top local listing on trustedtrader; he came round promptly, quoted a sensible price, and was very professional and down to earth in approach. Mark and Greg then worked over a weekend to get our new boiler fitted before Christmas; they arrived before 8am on the Saturday, didn't clock off until after 5pm and even then were going to the aid of someone else with no heating, on their way home. They couldn't have been more courteous, hoovered and wiped up after themselves, and most importantly have done a top job, so we can now rely on a warm house and predictable controls. We are very lucky to have found this excellent local firm and will feel confident to request more work from them.
Customer in West Yorkshire Posted on 16/12/2019 , work completed 16/12/2019
Highly recommended
Customer Service
Quality
Value
Top notch service, on the ball from day one. Very polite, clean, tidy and efficient, would recommend them wholeheartedly!
Customer in West Yorkshire Posted on 19/03/2019 , work completed 19/03/2019
Locating source of a leak and repair
Customer Service
Quality
Value
I had a quick response despite it being New Year. I had a slow leak that was difficult to source as it was from a capped off pipe under floorboards. I was impressed by the respect for my home and belongings. Once the leak was sourced it was dealt with quickly and everything put back. I was advised on how to deal with the water damage and dealt with sympathetically. No patronising from them!
Customer in West Yorkshire Posted on 03/01/2019 , work completed 03/01/2019
Fast, tidy and very knowledgeable
Customer Service
Quality
Value
Central heating boiler installation. I was very impressed with their punctuality, they were within 30 seconds of the arrival time quoted. The installation was very neat and tidy and they disposed of all the rubbish. The Boiler operation was explained in a simple manner so it could easily be understood. The whole installation process was a pleasurable experience so I would definitely use them again.
Dawson Posted on 02/08/2018 , work completed 02/08/2018
Quick, efficient service
Customer Service
Quality
Value
We have found Mark Thompson Leeds Ltd to be dependable and reliable. On two occasions our boiler has broken down and Mark has come out quickly and solved the problem. Recently our boiler needed replacing and Mark gave us a competitive quote. Peter came out to install the boiler which he did quickly and efficiently. Highly recommend.
Lenny J Posted on 12/03/2018 , work completed 12/03/2018
Excellent work. Very efficient.
Customer Service
Quality
Value
I have a large Vaillant boiler with water storage and underfloor heating - not common. He located the correct boiler, and kept me informed. Arrived promptly and they were polite and clean.
S, West Yorkshire Posted on 19/02/2018 , work completed 19/02/2018
Excellent
Customer Service
Quality
Value
Very professional service. Would recommend!
Brian, West Yorkshire Posted on 01/02/2018 , work completed 01/02/2018
Excellent Plumbing and Heating Engineers
Customer Service
Quality
Value
We have been using Mark Thompson for all of our plumbing and heating requirements for many years. They always provide an efficient, professional and quick response. I rang this morning as we had a problem with our heating and Mark was with us within 30 minutes. As a busy doctor's surgery it's important to have reliable services supporting us, Mark and his team never let us down. We wouldn't use anyone one else!
Burley Park Medical Centre Posted on 19/12/2017 , work completed 19/12/2017
Amazing Service
Customer Service
Quality
Value
Mark Thompson Leeds Ltd provided the most competitive quote for a new Worcester Bosch boiler - they are also accredited by Worcester Bosch. Installation was prompt and efficient plus they cover all your carpets (during the installation) and hoover up afterwards! I can not recommend enough - all of the team are extremely polite and very professional - I would definitely use again.
Miss Sally Hill Posted on 08/12/2017 , work completed 08/12/2017
Reliable, efficient and best value.
Customer Service
Quality
Value
Mark gave me the best of three quotes for a new A++ boiler, relocated to the loft, fitting a new shower unit and a gas hob in the kitchen. The work included installing a larger gas supply pipe, removal of the old boiler, boiler flue and shower, electrical work, roofing work and making good. Mark and his team laid protection, worked quickly but thoroughly. They were polite, professional and tidied up after themselves. One tip; if your gas engineer says they can start work straight away or within a week or so, be cautious and take up references. The best will have several weeks work ahead of them.
Roland Gilmore Posted on 01/12/2017 , work completed 01/12/2017