Efficient, helpful, knowledgeable, courteous.
Mark Thompson and colleague Greg helped us out immensely at short notice and were professional, hard working, clean and tidy, and have saved our Christmas. We thought our vintage boiler could limp through one more winter but we were badly wrong. I called Mark as the top local listing on trustedtrader; he came round promptly, quoted a sensible price, and was very professional and down to earth in approach. Mark and Greg then worked over a weekend to get our new boiler fitted before Christmas; they arrived before 8am on the Saturday, didn't clock off until after 5pm and even then were going to the aid of someone else with no heating, on their way home. They couldn't have been more courteous, hoovered and wiped up after themselves, and most importantly have done a top job, so we can now rely on a warm house and predictable controls. We are very lucky to have found this excellent local firm and will feel confident to request more work from them.