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Trusted Traders

Masons Moving Group Limited

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4.9

73 Reviews

About

Masons Moving Group are a Wales based, family run, trusted and respected, UK and Worldwide removals and storage company with over 100 years of service of moving and storing homes and businesses throughout Wales, across the UK and around the world. Our experience puts us as one of the longest standing and most trustworthy moving and storage companies in the UK, so you can trust Masons to get the job done safely, securely and efficiently.

Masons are a member of the British Association of Removers (BAR), and work steadily to achieve the highest standards of customer service as required by the BAR’s Code of Practice.

Our pricing is competitive and services are varied to suit all needs. Our storage facilities have recently been refurbished and now offer state of the art, 24/7 storage solutions. For cost-effective, express removals and storage, Masons have recently introduced the NEW Mobile Move & Store service that brings your Storage Vault directly to your door.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • storage
    • load the van
    • boxes

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
73 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent service at short notice
Customer Service
Quality
Value
Masons were able to fit us in at short notice after only being given a weeks notice that we were moving, was turned down by almost 20 local removal companies as they were fully booked. Friendly and professional service from booking enquires through to moving day. Were fairly priced according to how many items we wanted moved. On moving day, had 3 friendly and professional removal men were nothing was too much trouble. They professionally packed our valuable goods for us and took a lot of anxiety out of a stressful and busy day. Would definitely recommend.
Customer in Bridgend County Borough Posted on 15/04/2021 , work completed 09/04/2021
Excellent Service
Customer Service
Quality
Value
Excellent service conducted by removals chaps. Very considerate of the furniture and household when manoeuvring.
Customer in Vale of Glamorgan Posted on 01/04/2021 , work completed 26/03/2021
Excellent Service
Customer Service
Quality
Value
Excellent service from pick-up to storage to drop-off. Friendly and efficient. Would highly recommend.
Nick in Bristol City Posted on 25/03/2021 , work completed 16/03/2021
Excellent service
Customer Service
Quality
Value
Can't recommend Masons highly enough. Prior to the moving date everything was handled very efficiently. Josh and Gareth did the actual move and were fantastic. Polite, clean, hard working, good humoured and very professional. Wouldn't hesitate to use again.
Customer in Bridgend County Borough Posted on 25/03/2021 , work completed 17/03/2021
Excellent from start to Finish.
Customer Service
Quality
Value
Does Any house move go smoothly, ours went to the wire. But Masons were exceptional in their Customer Services. From their very first visit I felt I could trust them with our move. They made my life much easier even when we encountered a change of moving dates. They were on time the day of the move, packed everything properly and were very helpful & respectful. I am also using their Storage Facilities. They have kept in contact with us every step of the way. Their paperwork is spot on. I would recommend them to everyone who is Moving Home. Well Done "Team Masons".
Susan in Cardiff Posted on 19/03/2021 , work completed 05/03/2021
House Move
Customer Service
Quality
Value
We received excellent service from start to finish. Very easy to contact everything arranged promptly professionally and with no fuss. The removal chaps arrived on time, they were polite and hardworking, careful with our belongings. Masons helped make our removal stress free. I would have no hesitation in recommending them.
Christine in Rhondda Cynon Taff Posted on 18/03/2021 , work completed 12/03/2021
Professional support
Customer Service
Quality
Value
From start to finish Masons Moving Group provided a highly professional service of helping us move home. We were provided with a clear estimate of the work to be done and its cost. The staff were knowledgeable and provided good advice throughout. The removal was carried out efficiently and effectively by staff who were courteous, considerate and responsive, taking into account our particular requests.
Customer in Vale of Glamorgan Posted on 15/03/2021 , work completed 23/02/2021
work well done
Masons were professional, very friendly and did a great job for us. The men who came worked very hard and worked very fast. They came on time and explained everything really well beforehand so we knew what wold happen and when.
Jane in South Yorkshire Posted on 10/03/2021 (Reviewer did not use service)
Good job Masons. Well done
Customer Service
Quality
Value
We used Masons to pack, store and move us from Wales to Cornwall and the experience was an absolute pleasure. They were very efficient and complied strictly to Covid rules. We had a couple of minor breakages but when you consider that we had 8 containers full that was no big deal. We would certainly recommend Masons if the occasion arises.
Customer in Cornwall Posted on 04/03/2021 , work completed 16/02/2021
Good work
Customer Service
Quality
Value
Employed Masons to pack all my belongings and to move me. Packing was done with great care, nothing damaged or broken. The men that did the move were polite and efficient. Would use them again if I moved again.
Customer in Vale of Glamorgan Posted on 04/03/2021 , work completed 15/02/2021