Endorsed by Which?

Masons Moving Group Limited

5.0

313 Reviews

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About

Masons Moving Group are a Wales based, family run, trusted and respected, UK and Worldwide removals and storage company with over 100 years of service of moving and storing homes and businesses throughout Wales, across the UK and around the world. Our experience puts us as one of the longest standing and most trustworthy moving and storage companies in the UK, so you can trust Masons to get the job done safely, securely and efficiently.

Masons are a member of the British Association of Removers (BAR), and work steadily to achieve the highest standards of customer service as required by the BAR’s Code of Practice.

Our pricing is competitive and services are varied to suit all needs. Our storage facilities have recently been refurbished and now offer state of the art, 24/7 storage solutions. For cost-effective, express removals and storage, Masons have recently introduced the NEW Mobile Move & Store service that brings your Storage Vault directly to your door.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • storage
    • load the van
    • boxes
    • european moves

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
313 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great team
Customer Service
Quality
Value
So far completed part 1 of move. From old house into storage, over 2 days. Both teams were excellent. Friendly, supportive and professional. Will obviously be using them again 🤪 to get out of storage but would definitely recommend them to anyone for a low stress move (no move is stress free!) Thanks everyone
Customer in Monmouthshire Posted on 29/05/2025 , work completed 15/05/2025
Great professional company - knowledgeable & experienced
Customer Service
Quality
Value
Masons were excellent from survey to delivery! Can't find enough superlatives to describe our experience. This family run company delivered a complete professional service in all respects and the moving team were amazing - polite, careful, conscientious, efficient & strong! Packing materials were high quality & plentiful and Mason's quote was price competitive. Special mention to Fern, Richard, Karl, Dean (expert fragile packer), Chris-1 & Chris-2. Thanks for making a potentially stressful event - a busy but strangely enjoyable 4 days.
Customer in Surrey Posted on 23/05/2025 , work completed 09/05/2025
Brilliant company
Customer Service
Quality
Value
Excellent company to work with, very professional and down to earth. Easy to contact. Good rates, highly recommend
Customer in Ceredigion Posted on 14/05/2025 , work completed 30/04/2025
House move
Customer Service
Quality
Value
Masons moved me from Cardiff to west Wales 9 yrs ago . I’ve recently moved again within west Wales and so I requested their help again . Both moves were dealt with very professionally and with empathy . They packed my house up both times and the removal men were nothing but amazing . I have a lot of fragile things and there were no breakages or damage to anything . I would recommend this company to anyone on the move - they give a 5*****service . Thank you Masons of Barry.
Customer in Posted on 13/05/2025 , work completed 25/04/2025
Fantastic removals company
Customer Service
Quality
Value
Masons were incredible from start to finish. A detailed survey, a sensible price, professional and friendly staff. They are obviously very experienced and made the move as easy and stress free as possible. They packed up my whole house the day before the move - which meant minimum disruption to family life beforehand, and got us unloaded and into our new home by 4pm on move day. Not a single breakage. All boxes clearly labelled. They also picked up all the cardboard boxes and paper the following week. I could not recommend them enough.
Customer in Cardiff Posted on 13/05/2025 , work completed 23/04/2025
Hard working team
Customer Service
Quality
Value
We hired Mason's for an office move to a storage unit. The team arrived on time, were very friendly, and even brought in additional staff who were on hiatus from another move to help complete the job. The move was completed well ahead of schedule and they took care with the boxes they were moving. The planning stage was also very easy and the company was very easy to obtain a quote from.
Customer in Cardiff Posted on 12/05/2025 , work completed 23/04/2025
Great work, smooth and easy process
Customer Service
Quality
Value
We used Masons for both removal and storage for a house to a renovation project. They agreed to come over three days for packing, removal to storage and removal to new house. The team were excellent, no hassle, polite and friendly, tidy and took the stress away from the move. Arrived on time, gave a clear plan and got stuck in to packing. Everything was packed and taped up well. All arrived as planned and without any damage, breakage or problems. I would particularly recommend their packing service as it took away so much pressure arrived all labelled and furniture reassembled This is the second time we’ve used Masons for moving and both times have been spot on. The team are friendly and understanding of the stress of a move.
Customer in Vale of Glamorgan Posted on 24/04/2025 , work completed 16/04/2025
Very good service
Customer Service
Quality
Value
A very good service moving us from North Wales to Cardiff. Very kind helpful and communicative workers loading and unloading our possessions. Will use them again.
Customer in Cardiff Posted on 21/04/2025 , work completed 11/04/2025
Efficient Reliable
Customer Service
Quality
Value
I used Masons to move me out from my house on a Friday then to move me in on the Monday. Everything went to plan my belongings were safely stored over the weekend It made moving less stressful than it would of been without them. The team were kind respectful and on time and extremely helpful. Would 100% use them if i need to in the future.
Customer in Herefordshire Posted on 17/04/2025 , work completed 28/02/2025
Good service and very efficient
Customer Service
Quality
Value
There was a slight mix up over the dates and scheduling but this did not create too much of an issue. The team turned up on time and were very helpful throughout the process. Everything went to plan and the guys did a really good job.
Customer in Newport Posted on 17/04/2025 , work completed 08/04/2025