Endorsed by Which?

Masons Moving Group Limited

5.0

310 Reviews

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About

Masons Moving Group are a Wales based, family run, trusted and respected, UK and Worldwide removals and storage company with over 100 years of service of moving and storing homes and businesses throughout Wales, across the UK and around the world. Our experience puts us as one of the longest standing and most trustworthy moving and storage companies in the UK, so you can trust Masons to get the job done safely, securely and efficiently.

Masons are a member of the British Association of Removers (BAR), and work steadily to achieve the highest standards of customer service as required by the BAR’s Code of Practice.

Our pricing is competitive and services are varied to suit all needs. Our storage facilities have recently been refurbished and now offer state of the art, 24/7 storage solutions. For cost-effective, express removals and storage, Masons have recently introduced the NEW Mobile Move & Store service that brings your Storage Vault directly to your door.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • storage
    • load the van
    • boxes
    • european moves

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
310 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
House move
Customer Service
Quality
Value
Masons moved me from Cardiff to west Wales 9 yrs ago . I’ve recently moved again within west Wales and so I requested their help again . Both moves were dealt with very professionally and with empathy . They packed my house up both times and the removal men were nothing but amazing . I have a lot of fragile things and there were no breakages or damage to anything . I would recommend this company to anyone on the move - they give a 5*****service . Thank you Masons of Barry.
Customer in Posted on 13/05/2025 , work completed 25/04/2025
Fantastic removals company
Customer Service
Quality
Value
Masons were incredible from start to finish. A detailed survey, a sensible price, professional and friendly staff. They are obviously very experienced and made the move as easy and stress free as possible. They packed up my whole house the day before the move - which meant minimum disruption to family life beforehand, and got us unloaded and into our new home by 4pm on move day. Not a single breakage. All boxes clearly labelled. They also picked up all the cardboard boxes and paper the following week. I could not recommend them enough.
Customer in Cardiff Posted on 13/05/2025 , work completed 23/04/2025
Hard working team
Customer Service
Quality
Value
We hired Mason's for an office move to a storage unit. The team arrived on time, were very friendly, and even brought in additional staff who were on hiatus from another move to help complete the job. The move was completed well ahead of schedule and they took care with the boxes they were moving. The planning stage was also very easy and the company was very easy to obtain a quote from.
Customer in Cardiff Posted on 12/05/2025 , work completed 23/04/2025
Great work, smooth and easy process
Customer Service
Quality
Value
We used Masons for both removal and storage for a house to a renovation project. They agreed to come over three days for packing, removal to storage and removal to new house. The team were excellent, no hassle, polite and friendly, tidy and took the stress away from the move. Arrived on time, gave a clear plan and got stuck in to packing. Everything was packed and taped up well. All arrived as planned and without any damage, breakage or problems. I would particularly recommend their packing service as it took away so much pressure arrived all labelled and furniture reassembled This is the second time we’ve used Masons for moving and both times have been spot on. The team are friendly and understanding of the stress of a move.
Customer in Vale of Glamorgan Posted on 24/04/2025 , work completed 16/04/2025
Very good service
Customer Service
Quality
Value
A very good service moving us from North Wales to Cardiff. Very kind helpful and communicative workers loading and unloading our possessions. Will use them again.
Customer in Cardiff Posted on 21/04/2025 , work completed 11/04/2025
Efficient Reliable
Customer Service
Quality
Value
I used Masons to move me out from my house on a Friday then to move me in on the Monday. Everything went to plan my belongings were safely stored over the weekend It made moving less stressful than it would of been without them. The team were kind respectful and on time and extremely helpful. Would 100% use them if i need to in the future.
Customer in Herefordshire Posted on 17/04/2025 , work completed 28/02/2025
Good service and very efficient
Customer Service
Quality
Value
There was a slight mix up over the dates and scheduling but this did not create too much of an issue. The team turned up on time and were very helpful throughout the process. Everything went to plan and the guys did a really good job.
Customer in Newport Posted on 17/04/2025 , work completed 08/04/2025
The team at Masons delivered once again!
Customer Service
Quality
Value
Our second time calling on their services in less than a year, to move us from Cardiff to Edinburgh this time. Flawless service, fairly priced, everything delivered without damage or breakage. Brett and brothers in the office were as helpful as ever and always happy to answer questions, Fern once again surveyed and got everything planned out, and the boys packing, loading and delivering were great. I would not hesitate in recommending Masons to anyone looking to move - whether it’s round the corner as we did last year or most of the way across the UK as this time around.
Customer in Edinburgh Posted on 09/04/2025 , work completed 01/04/2025
House contents removal from South Wales to Cheshire
Customer Service
Quality
Value
The move went very smoothly and to time. The crews at both ends were friendly, helpful and hard-working. Some of the contents were sent to an auction house and that also worked efficiently.
Customer in Posted on 03/04/2025 , work completed 10/03/2025
Outstanding Service’s
Customer Service
Quality
Value
I engaged Masons to carry out their packing and removal service. From the first communications with the company, through to the assessment visit, and the packing and removal service, they were excellent. My goods were carefully and professionally packed - no damage. The removal staff were professional and efficient. They went above and beyond to help me. I highly recommend this company.
Customer in Pen-y-bont ar Ogwr Posted on 03/04/2025 , work completed 26/03/2025