Endorsed by Which?

Masterclean

4.9

29 Reviews

Opening Hours
Today - 08:30–18:30
  • Monday 08:30–18:30
  • Tuesday 08:30–18:30
  • Wednesday 08:30–18:30
  • Thursday 08:30–18:30
  • Friday 08:30–18:30
  • Saturday - Closed
  • Sunday - Closed

About

We are a small family business who have been operating since 1987.

We can help you with the following activities:

- Carpet protection
- Carpet cleaning
- Rug cleaning
- Oriental rug cleaning
- Dust mite and moth protection
- Stain removal

We work in West London and the surrounding areas.

Please call us to discuss your cleaning needs.

What we do

  • Cleaning services

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Steam cleaning
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • More Services

    • upholstery and carpet cleaning
    • rug cleaning
    • stain removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
29 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Which? Local Review
Customer Service
Quality
Value
Good job carpet looks like new. Professional and friendly service. Would recommend.
zaracollis Posted on 18/09/2011 , work completed 18/09/2011
Which? Local Review
Customer Service
Quality
Value
Pleasant person to deal with. Very professional in his approach to the job.
Jack Smith Posted on 17/05/2011 , work completed 17/05/2011
Which? Local Review
Customer Service
Quality
Value
I have just had my loft room, 2 flights of stairs, landing and hall carpets cleaned by this company. The man turned up on time, was pleasant, and did an excellent job. I am really pleased and will definitely use the company again.
Philippa D Posted on 26/03/2011 , work completed 26/03/2011
Which? Local Review
Customer Service
Quality
Value
Had a deep black mark in our light carpet,John came round and removed most of the stain.more than what he initially thought he could.Very pleased, would use again.
gerald62 Posted on 05/10/2010 , work completed 05/10/2010
Which? Local Review
Customer Service
Quality
Value
I only had to wait a few days between the initial enquiry, and my appointment, which was great news. The gentleman that came round to clean the carpet was very friendly, helpful and polite. I had left my cream carpet too long, and it really was quite dirty, especially with a 5 year old in the house, and a through lounge. The price system was tiered, and they don't give quotes based on the room size, just the type of room, ie mine is a through room with a small step. I found the price reasonable. I was reserved about how the carpet would look even after being steam cleaned, but i was pleasantly surprised, he had done a great job. The only thing was that the carpet smelt a bit stale afterwards, but maybe that was due to the weather not being warm enough to dry it quick enough, and the doors having to be closed afterwards, and is nothing that wasn't solved with some neutradol style vacuumable powder. Excellent service, I would use again without a doubt.
sarsquare Posted on 08/06/2010 , work completed 08/06/2010
Which? Local Review
Customer Service
Quality
Value
Used the service a week ago after reading the recommendations on Which?Local. I had a carpet in one room cleaned and two flights of stairs and 2 landings. Very polite service and I was really pleased with the results. Both carpets were about 8 years old and the difference after cleaning was very noticeable.
KathleenL Posted on 02/12/2009 , work completed 02/12/2009
Which? Local Review
Customer Service
Quality
Value
Excellent response to telephone request. Arrived on time, was polite and professional, and kept me informed as to what he was doing. Gave good advice as to length of time to leave for drying and aftercare of sofas. The cost was 40% of that wanted by a major rival cleaning company.
SueCh Posted on 03/09/2009 , work completed 03/09/2009
Which? Local Review
Customer Service
Quality
Value
On Friday my new tenant demanded the carpets to be steam cleaned before they move in over the weekend. I looked up the recommendation from Which? Local and were extremely lucky when I called Masterclean, that they have a free slot on the same day. They were very accommodating and John did an excellent job too.
Hon Posted on 07/04/2009 , work completed 07/04/2009
Which? Local Review
Customer Service
Quality
Value
Quick and reliable friendly service. Steam cleaned all the carpets in my three bedroom house. Recommended to friends,who also have used them.
zamalkawi Posted on 19/01/2009 , work completed 19/01/2009