Boiler replacement - very satisfied with the experience
We used MC Heating to replace our failing old boiler, pump, some pipework changes, TRV's, and controls. Chris came out to us to give us a quote. He was incredibly helpful, took time to look over our current system, explained clearly his recommendations, and we were really reassured by his knowledge and experience. When it came to the install, Martin and the team were fantastic, hard working and friendly. They worked so professionally and efficiently over the two days. All pipework and fitting was done really neatly and everything left tidy and clean at the end of each day. The whole process was really good and the team clearly took pride in their work. Everything was carried out exactly as quoted. I would have no hesitation recommending them.
Customer in Northamptonshire
Posted on 12/06/2024
, work completed 11/06/2024
Recommended
Complete System Upgrade
Our warm air unit failed at Christmas only due to parts not being available. So after Christmas I contacted DC Heating UK a local firm, and they sent Chris to help us make an informed choice. They quoted for a modern updated install still with Air system but powered by a new Combi Boiler as disgust. Chris was clear and happily answer all my questions as to what I thought was our best choice. He was friendly and relaxed with NO pressure ever given, just clear info and full explanation throughout his visit. So at 08.30 on the 23/2/24 Martin and Ashley called and started the 3 day install. Just two days later Martin asked if I had a minute, as all the work was done and he needed to show me how it all worked! And what a system so much better than our old system, even though the install was difficult as they had to work around us, the end result was one the best installs we ever have had in our 70 plus years. The lads were professional clean in their working and left our house clean and tidy hence they will now be our annual servicing and repair company. 100% We would highly recommend them, and they should be your first go to choice for a quote if you need a upgrade or a new install or Repair. The quality of their work was outstanding. And everyone we we either spoke to over the phone or met face to face the level of Customer Service, was first Class. HD Heating is a credit to itself and their industry with such High Standards. Many thanks DC Heating.
Customer in Northamptonshire
Posted on 26/01/2024
, work completed 24/01/2024
Recommended
Excellent Company
Since moving to Raunds in 2012 we have always used DC Heating and never had a problem, they are very courteous, respectful and helpful. If ever we had a problem they have always been there to help and put it right. I would certainly recommend them
Customer in Northamptonshire
Posted on 10/11/2023
, work completed 07/11/2023
Recommended
From Booking In to having the work completed it was a 5* Service
Had 3 quotes from local companies and chose to use MC Heating as a few friends had used them with good feedback. They were not the cheapest quote but the work carried out reflected this. Good install of 3 radiators, change of heated towel rail and left clean and tidy. Will be using again when needed.
Customer in Northamptonshire
Posted on 19/10/2023
, work completed 02/10/2023
Recommended
Exceptional
I cannot emphasise how professional, thorough and 'perfectionist' the entire operation from quote to completion was. New boiler and tank in the loft means it's all now out the way, up-to-date. Installed exactly in the timeframe quoted, and laid out with care and precision so that it's easy to manage and maintain. I never thought I'd be proud of my heating but the've done such a great job it's amazing!
Customer in Northamptonshire
Posted on 02/10/2023
, work completed 29/09/2023
Recommended
New boiler
Prior to having our new boiler fitted I did some research on Which Trusted Trader site and chose MC Heating/DC Heating. I confirm that I was very satisfied with the work that was carried out by this company. The engineers were friendly, knowledgeable and informative. They worked with minimum disruption and were very tidy. I would highly recommend this company to carry out work of this nature.
Customer in Northamptonshire
Posted on 23/07/2022
, work completed 19/07/2022
Recommended
Boiler replacement
Excellent service from start to finish from DC Heating. New boiler installed and two radiators replaced with minimum disruption. Polite and helpful throughout. Would definitely recommend them
Customer in Northamptonshire
Posted on 16/11/2021
, work completed 03/11/2021
Recommended
First class boiler replacement
We needed to replace our old Bosch Worcester boiler and contacted MC Heating by phone, they quickly arranged a visit to assess our needs, gave good advice and provided a competitive quote for the work. We agreed an installation date and the engineers arrived promptly, they put down protective covers before starting the work, they were polite and worked efficiently and were tidy at all times. They explained all operations of the new boiler and checked everywhere was clean before leaving.
Customer in East Northamptonshire
Posted on 02/11/2021
, work completed 28/09/2021
Recommended
Replacement Boiler - Professional, Highly Skilled - Excellent
Every stage of the process with DC Heating was handled very professionally and in a friendly manner. Arranging the appointment for the quote was very easy using the online contact form. The quote process was excellent, highlighting a large depth of knowledge about my system and what would be required. I received the written quote a few days later, which had a full explanation of the items quoted and what options there were. We agreed a date but was later offered an earlier date due to a change in their availability, which I happily agreed to. A team of 3 turned up exactly on time as agreed, and they all took time and care to understand the job and plan their day. They were very professional and courteous throughout and disturbance was minimal despite the large amount of work required in replacing my old boiler. I can't praise the engineers enough and I would highly recommend this company to everyone.
Neil in Northamptonshire
Posted on 28/07/2021
, work completed 27/07/2021
Recommended
From the quote to completion, could not fault them.
D C Heating were the last of four firms we invited to quote for the upgrade of our central heating system. Chris’s knowledge, expertise and advice was immediately, obviously superior to the other firms. Because of the start of the lockdown and my need to shield, the work could not start until the end of July. Martin and Ashley were very careful with their PPE and distancing. Their workmanship and professionalism was of the highest quality. I have no hesitation in recommending them.
John in Northamptonshire
Posted on 03/08/2020
, work completed 24/07/2020
Recommended
Unsung heros
Our 16 year old boiler started making strange noises. We got a number of replacement quotes in from a range of suppliers. DC Heating were the local supplier. Chris came to assess and give us his quote. He was honest and factual - no sales pitch. Just clear advice which we appreciated. He didn’t phone the office to get us a better discount either! They matched national company prices. So we went with them. They gave us a installation date. Then our boiler died. We called them and they came to see if they could get in going until they could put in the new one. This wasn’t possible as the parts needed would have arrived the day before the installation date. So we shivered and “enjoyed” bucket showers for a few days. Then C-19 lockdown arrived. Martin and Ashley turned up as promised. We left them to it to respect social distancing (apart from making them the odd cuppa of course). They were neat and tidy in their work and didn’t stop until the job was done. They made sure everything was clean and as it was on their arrival. Explained how to use the new boiler and waived us goodbye. The office team were responsive throughout and checked we were happy. We couldn’t have asked for better service throughout. And we never knew how good a bath could feel after days without hot water! And a warm house too. Hats off to Chris, Martin and Ashley and the office team. Unsung Heros all.
Customer in Northamptonshire
Posted on 22/04/2020
, work completed 24/03/2020
Recommended
Brilliant!
Replaced & relocated boiler, ran all new gas & water pipes & replaced a radiator, removed old boiler, radiator, water tanks & old pipe work, started work on time, left alone in the house, left on time, finished on schedule, very helpful & informative, good price, worked quickly & efficiently, very clean & tidy, many thanks to Martin, Ashley & Alison! Will definitely use again & no hesitation in recommending, outstanding job!!!
Customer in Northamptonshire
Posted on 22/02/2020
, work completed 12/02/2020
Recommended
Professional, courteous, tidy installation
Having used DC Heating previously (following recommendation) for servicing of our original boiler, we had no hesitation in seeking a quote for inspection of our complete heating system, upgrade of parts where necessary, radiator flushing and installation of a new boiler. The two young men who carried out the work were very industrious, friendly and mannerly and left the work areas clean and tidy before leaving at the end of each of two working days. My wife and I agree that DC Heating provides a top-notch service and we can recommend them wholeheartedly.
George
Posted on 20/06/2019
, work completed 14/06/2019
Recommended
Helpful, efficient and trustworthy
The job of fitting a new boiler was done on time, despite a problem occurring with the gas pipes. The men were very pleasant, neat, tidy and trustworthy. I would recommend them to other people.
Customer in Northamptonshire
Posted on 26/05/2019
, work completed 23/05/2019
Recommended
Brilliant job
Very professional, clean and tidy, started on time, finished on time, products to quality.
Robin, Northamptonshire
Posted on 20/05/2019
, work completed 20/05/2019
Recommended
Reliable and trustworthy
Had no worries about leaving our house keys with the engineers for them to do the work while we went away. The job was done in the specified times with a clean accurate job done. Would recommend this company.
Ray, Northamptonshire
Posted on 30/10/2018
, work completed 30/10/2018
Recommended
Great service - helpful, efficient and reliable
Would definitely recommend DC Heating. Have used them at our own home and for elderly parents' home. They were helpful, friendly and professional. We will continue to use them for future servicing and any other heater/boiler issues in future.
Carole, Northamptonshire
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
Excellent
Very pleasant and knowledgeable team. Clean and tidy. Highly recommended.
Joan, Northamptonshire
Posted on 09/08/2018
, work completed 09/08/2018
Recommended
Outstanding service
Outstanding service in every respect, advice estimate competitive price. Work done on date and time agreed. Clean, tidy, professional job and will use again in future. No hesitation in recommending.
Barry, Northamptonshire
Posted on 27/06/2018
, work completed 27/06/2018
Recommended
Pleased and impressed customer
New boiler and valves,controls and power flush The two plumbers which carried out the work were professional polite. They ensured everywhere they were working they covered with dust sheets. They ensured confidence in me and made sure I had heating before they left on first night as it went down to freezing.
Which? Trusted Traders Consumer
Posted on 28/02/2018
, work completed 28/02/2018
Recommended
Great team -DC Heating
I've had new radiators installed and a power flush on my central heating system. The team are always great, professional and trustworthy. Being on my own this is really important and I will definitely use them again for any boilers /heating issues.
Which? Trusted Traders Consumer
Posted on 15/02/2018
, work completed 15/02/2018
Recommended
Excellance
Complete new boiler, radiators, pipes, full system installed. Excellent value for money, very prompt and professional service, all queries answered. My home was left in a very clean manner throughout. Compliance safety certificate and warranty provided.
Which? Trusted Traders Consumer
Posted on 13/02/2018
, work completed 13/02/2018
Recommended
Very neat and professional job
Initial visit to quote showed they were knowledgeable. They made good suggestions for our complete system replacement. The actual work was done very neatly with all plumbing properly fitted, soldered, polished and secured. Would recommend having had them recommended to us.
Edward, Northamptonshire
Posted on 21/08/2017
, work completed 21/08/2017
Recommended
Great job
DC Heating did an excellent job of sorting out my central heating. They worked very hard and kept me informed along the way. From the original quote to completion of the job they were efficient and professional. They stayed true to the quote given even though it took a few more hours than anticipated.
Dawn, Northamptonshire
Posted on 07/07/2017
, work completed 07/07/2017
Recommended