Endorsed by Which?

MCA Security Services LTD

4.9

222 Reviews

About

The company was started back in 1982 by proprietor Mike Christian who has been in the alarm industry just about all of his working life. A family business run by Mike and his son Stephen who together look after all of the surveys, installations and servicing side of the business, Mike's granddaughter Emma has also joined the team. Daughter Amanda and other granddaughter Laura look after office administration.

As a traditional family business we have been trading for over 40 years, fully insured and a member of the Which Trusted Traders Scheme.
Most of our customers are either referrals or repeat business, with a vast customer database of over 6000 customers we cover areas from right here on the Wirral to as far as Lancashire and even Anglesey in North Wales. Over the years the business has expanded and now provides a full range of security services including residential as well as commercial Intruder Alarm systems, CCTV , security lighting and door entry systems and full maintenance and repairs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • cctv installers
    • security lighting
    • intruder alarms
    • home security

Customer reviews

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4.9
222 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Great Team
Customer Service
Quality
Value
Excellent work can not fault them from booking a time to insulation was kept updated and the after care has been excellent Mike came back a couple of times to sort a problem out for me would recommend them to friends nice to deal with a family local company great work.
Anthea in Merseyside Posted on 07/10/2021 , work completed 27/09/2021
The Dream Team!
Customer Service
Quality
Value
The installation was done at very short notice due to our impending holiday, and what was achieved before we went away was remarkable! Mike, Steven and Amanda are unfailingly helpful and friendly, and nothing is too much trouble....so far! The only problem we have had is that there aren't many written instructions/guidelines, for troubleshooting any difficulties, and one has to be a real technophobe to resolve any hiccups online. Despite all of the above, the system works very well, and has given us great 'peace of mind', particularly when we are out for the day etc. We would heartily recommend MCA, and would happily endorse the service provided.
Shannatte in Cheshire West and Chester Posted on 22/09/2021 , work completed 25/08/2021
Quick Installation And Professional
Customer Service
Quality
Value
Old alarm had failed so needed a new one. Very fast turnaround, arrived on time for initial visit and gave us price there and then and explained the features etc. We were going away on holiday the following week and they managed to squeeze the installation in before we went which was very much appreciated. Quick and tidy installation and handover and ongoing support. Overall a very good experience, I would recommend this company to anybody looking for new security system at a sensible price.
Rob in Merseyside Posted on 16/08/2021 , work completed 03/08/2021
Superb, totally trustworthy people to deal with!
Customer Service
Quality
Value
I would not hesitate to recommend MCA. We have dealt with them since the 1980’s. When guttering leaked water into our alarm at 03.00 am at our previous house and we were unable to turn the noise off Mike Christian came out straight away and sorted it out for us! We have now had them replace the alarm installed at our new house and they have once again been totally great to deal with! Many thanks MCA!
Gill in Merseyside Posted on 07/08/2021 , work completed 23/07/2021
Great work
Customer Service
Quality
Value
Having had an alarm fitted by MCA years ago with a good, reliable service always being provided, we recently extended our property and didn't hesitate to ask them to quote for providing a new upgraded wireless system and opted for one that can be operated via your phone. This Stephen and Mike fitted, for the cost quoted, arriving on time, working promptly and, something that always makes a nice change, cleaning up after themselves. They are friendly, polite and you feel you can trust them around your home. Mandy, in the office, can always be contacted and was very helpful in finding an alternative date when we couldn't manage the original date programmed for installation. I wouldn't hesitate from recommending MCA to anyone.
Ian in Merseyside Posted on 05/08/2021 , work completed 05/08/2021
First Class Service
Customer Service
Quality
Value
Following an intruder accessing my garage, I called MCA straight away to see how my existing system could be upgraded, to give me greater protection and peace of mind. They were extremely helpful and organised a visit from Mike straight away. He talked me through a range of options and gave a very reasonable quote. They very kindly fitted the work into their schedule the same week, which I really appreciated. Both Mike and Stephen fitted the new system and the work was carried out to a very high standard. They are extremely knowledgeable and were very good at explaining the operating instructions to me. I wouldn't hesitate in recommending them to others - they are friendly, affordable and experts in their field. Thank you!
Anna in Merseyside Posted on 17/07/2021 , work completed 16/07/2021
First class
Customer Service
Quality
Value
Full installation of an intruder alarm system. Arrived as scheduled and completed as agreed. No extras, no fuss, very polite, knowledgeable and professional. I have no hesitation in recommending them.
Garry in Merseyside Posted on 13/07/2021 , work completed 13/07/2021
Upgraded Alarm and CCTV
Customer Service
Quality
Value
We have been with MCA for many years and recently decided to upgrade our alarm to a wireless system and have CCTV installed. We have had a maintenance contract with this company and this has given us the security of knowing that they will come out to fix the system should anything go wrong. I would add that we have been with the company for 23 years and have only needed to do this on two occasions. They are reliable and professional, giving us the peace of mind we need. The new installation took a day and a neat and tidy job was done to a high standard. We were given comprehensive guidance on how to use the system and they came back a few days later to help us with understanding the new system. Wouldn't hesitate to recommend.
Nigel in Merseyside Posted on 17/05/2021 , work completed 16/03/2021
Brilliant
Customer Service
Quality
Value
Had my cctv fitted today by MCA, they were brilliant from start to finish. Very professional, but with a friendly comfortable touch. Explained everything to me that I needed. Couldn't be happier. Thank you.
Customer in Merseyside Posted on 13/05/2021 , work completed 13/05/2021
Alarm system and CCTV
Customer Service
Quality
Value
The team at MCA are super helpful and really friendly. The site survey was conducted by the owner and his advice was fantastic and really helped me. The systems where installed professionally and within a day. And the quality of the alarm and CCTV seem to be really good. I cannot recommend the guys at MCA highly enough.
Lee in Merseyside Posted on 12/05/2021 , work completed 27/04/2021