Endorsed by Which?

MCA Security Services LTD

4.9

215 Reviews

About

The company was started back in 1982 by proprietor Mike Christian who has been in the alarm industry just about all of his working life. A family business run by Mike and his son Stephen who together look after all of the surveys, installations and servicing side of the business, Mike's granddaughter Emma has also joined the team. Daughter Amanda and other granddaughter Laura look after office administration.

As a traditional family business we have been trading for over 40 years, fully insured and a member of the Which Trusted Traders Scheme.
Most of our customers are either referrals or repeat business, with a vast customer database of over 6000 customers we cover areas from right here on the Wirral to as far as Lancashire and even Anglesey in North Wales. Over the years the business has expanded and now provides a full range of security services including residential as well as commercial Intruder Alarm systems, CCTV , security lighting and door entry systems and full maintenance and repairs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • cctv installers
    • security lighting
    • intruder alarms
    • home security

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
215 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Upgraded Alarm and CCTV
Customer Service
Quality
Value
We have been with MCA for many years and recently decided to upgrade our alarm to a wireless system and have CCTV installed. We have had a maintenance contract with this company and this has given us the security of knowing that they will come out to fix the system should anything go wrong. I would add that we have been with the company for 23 years and have only needed to do this on two occasions. They are reliable and professional, giving us the peace of mind we need. The new installation took a day and a neat and tidy job was done to a high standard. We were given comprehensive guidance on how to use the system and they came back a few days later to help us with understanding the new system. Wouldn't hesitate to recommend.
Nigel in Merseyside Posted on 17/05/2021 , work completed 16/03/2021
Brilliant
Customer Service
Quality
Value
Had my cctv fitted today by MCA, they were brilliant from start to finish. Very professional, but with a friendly comfortable touch. Explained everything to me that I needed. Couldn't be happier. Thank you.
Customer in Merseyside Posted on 13/05/2021 , work completed 13/05/2021
Alarm system and CCTV
Customer Service
Quality
Value
The team at MCA are super helpful and really friendly. The site survey was conducted by the owner and his advice was fantastic and really helped me. The systems where installed professionally and within a day. And the quality of the alarm and CCTV seem to be really good. I cannot recommend the guys at MCA highly enough.
Lee in Merseyside Posted on 12/05/2021 , work completed 27/04/2021
CCTV Installation and Alarm Servicing
Customer Service
Quality
Value
We have used this company for the last 2 years to service our alarm system and they always arrive as agreed and do a good job. This year we decided to have an external cctv system fitted around the house. we were given friendly professional advice agreed the price and what day they would fit it. They arrived as promised did a neat and tidy job and were finished in a couple of hours. Very good service and would recommend to others.
Customer in Merseyside Posted on 22/03/2021 , work completed 18/03/2021
Excellent service
Customer Service
Quality
Value
Excellent family run company, friendly, pleasant and helpful office staff. Arrived exactly as arranged, fitted full wireless alarm system every efficiently and cleaned up after themselves. 😊 Wonderful service, highly recommend. They also offer an excellent after care service.
Sue Ann in Merseyside Posted on 22/03/2021 , work completed 22/03/2021
Really Happy Customer
Customer Service
Quality
Value
We would like to express our thanks to Mike and Steve on the completion of the installation of new CCTV and Alarm Systems. They carried out the work efficiently and to a very high standard and at an extremely competitive price. They arrived on time, were polite and courteous and explained fully the operating of the systems. They are always at the other end of the telephone and their customer and after sales service is totally reliable. Highly recommended!
Customer in Merseyside Posted on 12/03/2021 , work completed 02/03/2021
A Terrific Family-Run Company
Customer Service
Quality
Value
We have been customers of MCA Security Services for more than 37 years. We have always had an MCA alarm system. In that long period we have upgraded our alarm system several times: the latest upgrade was carried out on 5th March 2021 when a wireless/wifi system was installed by Mike and Steve. The equipment quality is excellent and it works just as well as all of the other systems we have had over the years. In all the time we have used the company we have always found everyone involved to be friendly, efficient and courteous. MCA is a long-term family business and it is clear that the same quality of service ethic is present right throughout the company. The Customer Service and Maintainance side of the company is also first rate and any queries are always handled with care. We would recommend MCA without any reservation at all and would encourage anyone thinking of having an alarm system installed to contact them first so as to ensure the best possible outcome.
Customer in Merseyside Posted on 09/03/2021 , work completed 05/03/2021
Security System
Customer Service
Quality
Value
MCA was prompt, professional and friendly. They removed my existing system and replaced it with an up-to-date system that fully matched my requirements. The installation was quick and very tidy. Not the cheapest, but you get what you pay for. Very happy with MCA from start to finish.
Customer in Merseyside Posted on 01/03/2021 , work completed 23/02/2021
Excellent Work
Customer Service
Quality
Value
System fitted and working well, reassured that if I had an unexpected problem they would respond. There was a desire for excellence from the start. On the day the job was discussed so that the finish would ensure satisfaction. The work was fast, efficient and the wiring was discreet and extremely tidy. At the beginning there was patience in dealing with my many questions. Overall it was an excellent job and I would have no problem in recommendation.
Customer in Merseyside Posted on 12/02/2021 , work completed 12/02/2021
Alarm system
Customer Service
Quality
Value
From the moment Mike (MCA) came round to provide an analysis and quotation, I felt confident in his expertise and integrity. The subsequent installation was everything I hoped for: efficient, neat, reasonably priced and informative. I was particularly grateful for the manner in which Mike and Stephen managed to fit us in just before Xmas, at what was clearly a busy time for them. I also appreciated the way in which they cleared up after the work was completed, even providing repairs to the walls caused by the original installation when the house was built. I wouldn't hesitate to use MCA again.
Customer in Cheshire West and Chester Posted on 30/12/2020 , work completed 21/12/2020