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MCA Security Services LTD

4.9

218 Reviews

About

The company was started back in 1982 by proprietor Mike Christian who has been in the alarm industry just about all of his working life. A family business run by Mike and his son Stephen who together look after all of the surveys, installations and servicing side of the business, Mike's granddaughter Emma has also joined the team. Daughter Amanda and other granddaughter Laura look after office administration.

As a traditional family business we have been trading for over 40 years, fully insured and a member of the Which Trusted Traders Scheme.
Most of our customers are either referrals or repeat business, with a vast customer database of over 6000 customers we cover areas from right here on the Wirral to as far as Lancashire and even Anglesey in North Wales. Over the years the business has expanded and now provides a full range of security services including residential as well as commercial Intruder Alarm systems, CCTV , security lighting and door entry systems and full maintenance and repairs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • CCTV installation
    • Door entry systems
  • Smart Homes

    • Security
  • More Services

    • cctv installers
    • security lighting
    • intruder alarms
    • home security

Customer reviews

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4.9
218 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Security System
Customer Service
Quality
Value
MCA was prompt, professional and friendly. They removed my existing system and replaced it with an up-to-date system that fully matched my requirements. The installation was quick and very tidy. Not the cheapest, but you get what you pay for. Very happy with MCA from start to finish.
Customer in Merseyside Posted on 01/03/2021 , work completed 23/02/2021
Excellent Work
Customer Service
Quality
Value
System fitted and working well, reassured that if I had an unexpected problem they would respond. There was a desire for excellence from the start. On the day the job was discussed so that the finish would ensure satisfaction. The work was fast, efficient and the wiring was discreet and extremely tidy. At the beginning there was patience in dealing with my many questions. Overall it was an excellent job and I would have no problem in recommendation.
Customer in Merseyside Posted on 12/02/2021 , work completed 12/02/2021
Alarm system
Customer Service
Quality
Value
From the moment Mike (MCA) came round to provide an analysis and quotation, I felt confident in his expertise and integrity. The subsequent installation was everything I hoped for: efficient, neat, reasonably priced and informative. I was particularly grateful for the manner in which Mike and Stephen managed to fit us in just before Xmas, at what was clearly a busy time for them. I also appreciated the way in which they cleared up after the work was completed, even providing repairs to the walls caused by the original installation when the house was built. I wouldn't hesitate to use MCA again.
Customer in Cheshire West and Chester Posted on 30/12/2020 , work completed 21/12/2020
Excellent service
Customer Service
Quality
Value
We and other members of the family have used this company for over 22 years. They are efficient, courteous and very helpful. They give sound advice, turn up on time and complete the work with no fuss and at the agreed price. They assisted us whilst building work was being done by disabling different parts of the old alarm system as work progressed. They then fitted a new wireless system on completion of the building work. We have no hesitation in recommending MCA. If you are looking for someone to install a security system - you need look no further.
Customer in Wirral Posted on 18/12/2020 , work completed 05/10/2020
Fast Efficient Service
Customer Service
Quality
Value
MCA supplied and installed an intruder alarm system for me. They arrived promptly on the agreed date both for the initial survey and to carry out the work at the agreed price. They were very friendly, fast and efficient, the system was installed within a couple of hours and they were very neat and tidy. They explained the system thoroughly and installed the app on our phones so that we can operate the alarm remotely. There was a slight problem with one of the sensors shortly after installation and this was replaced promptly after contacting the company. Very pleased with the job and would highly recommend this company
Customer in Merseyside Posted on 28/10/2020 , work completed 16/07/2020
CCTV & Security Lights
Customer Service
Quality
Value
A prompt response to my initial enquiry was followed up by a visit from Mike to talk through requirements and provide a quote. On confirming the go-ahead we quickly agreed date and time to undertake the work - the team turned up on time and undertook the work in a very professional manner. Once the installation was complete Mike set up the CCTV app on my phone and talked me through the system in a clear and easy to understand manner. Overall, I've been very pleased with the service provided from beginning to end - a great local family company who are experts in their field.
Customer in Merseyside Posted on 18/09/2020 , work completed 03/09/2020
Excellent Service and Installation
Customer Service
Quality
Value
MCA have replaced and old alarm system after offering a survey and agreed price. Work has been completed on the agreed installation date professionally and effectively in a clean and tidy manner to our complete satisfaction with the minimum of inconvenience. Whilst price was not the main criteria we do feel we now have a modern up to date system which we can rely on at a competitive price. We also have a guarantee and service plan for any eventualities. Very pleased with the system, back up and service.
Customer in Merseyside Posted on 10/09/2020 , work completed 09/09/2020
Great service
Customer Service
Quality
Value
Fast efficient service. Work was completed on schedule and to a high standard. Everything was explained clearly. I used this company 30 years ago to install an alarm on my home then, and now in a new home, I have used them again. Service is excellent.
Customer in Merseyside Posted on 09/09/2020 , work completed 09/09/2020
Prompt, rapid and reliable service
Customer Service
Quality
Value
My house has had an MCA alarm for 33 years with a major upgrade in 2001 following house extension work. The system has always been reliable. The few faults have been rapidly and efficiently rectified. Today MCA installed a replacement, more modern system, within 5 days of my accepting their estimate, and the new system was installed in about 3 hours. The work was done very professionally and neatly with no mess left behind.
Customer in Merseyside Posted on 15/04/2020 , work completed 15/04/2020
Great job, completely satisfied.
Customer Service
Quality
Value
Recommended by a friend, MCA were engaged to fit security lights, CCTV and some decorative lights. Work was completed to the highest of standards. Mike and Steve were superb workers, they cleaned up after themselves and had a great manner too. We would have no hesitation in recommending them.
Customer in Merseyside Posted on 18/03/2020 , work completed 17/03/2020