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Trusted Traders

Mel's Computer Care Limited

Logo on white
Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 10:00–17:00
  • Sunday - Closed
Profile thumb final logo no background

5.0

17 Reviews

About

Trustworthy, local and reliable computer repair services. We are dedicated to providing you with the best service possible at the best price.

Please call us for more information.

Mels Computer Care - Friendly and Effective IT support. Over 15 years experience we base ourselves on being trustworthy and effective! Computer repairs, Viruses, spyware, networking, broadband, laptops. We are here to help with any IT related problem you may have, we aim to provide the best quality service where nothing is too much trouble. We are here to help no matter how small or big the problem is.

We cover the whole of Trafford, Cheshire and further. We come to your home or office to save you the hassle of disconnecting and bringing your computer into a shop. We also provide remote login assistance which allows us to fix most problems very quickly.

Just some of the services we provide are:

PC Health Checks/Virus removal
Wireless/Wired networking
New Installations and repairs

What we do

  • Computer Repairs

    • PC Repairs
    • Laptop repair
    • Apple Mac Repairs
    • Virus and malware removal
  • More Services

    • laptop repairs virus and malware removal

Customer reviews

Reviews summary

5.0
17 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Exceptional Service
Customer Service
Quality
Value
In recent years, we have employed several computer servicing and repair companies. However, in the last two years, we have used Mel’s Computer Care company for emergencies and other problem solving on our desk top and lap top computers. We have found Mel and his team of very experienced engineers to respond quickly and to explain everything, not in computer jargon and tech talk, but in language terms we understand. The representatives of the company are friendly and polite and the continuous support programme being promoted is very competitive. We are very pleased with all aspects of the service and would thoroughly recommend Mel’s Computer Care to anyone requiring assistance with their computer, or laptop installations.
Pat MacQ31/01/2018
The trader replied (on 07/02/2018)
Thank you for your review Pat. Its great to continue to hear customers feedback and we are really pleased to see we are doing a good job.
Very satisfied
Customer Service
Quality
Value
Many thanks to Mel for fixing my laptop, very quick service and nice to know he will be available if needed any time. I am very pleased with the service.
june j19/01/2018
The trader replied (on 23/01/2018)
Thank you June for your review. Do consider our support packages where you get priority service 7 days a week! Glad to hear everything is working well. Thanks again
My review
Customer Service
Quality
Value
Mel's Computer Care rescued data from our banjaxed PC, and transferred it to a new machine, which they installed for us. The whole process, from initial visit to completed installation, was carried out promptly and efficiently and with great professionalism. Mel and Paul were friendly and approachable, easing us into the Windows 10 OS and providing much useful guidance along the way.
Which? Trusted Traders Consumer22/11/2017
The trader replied (on 23/01/2018)
Thank you for your review, always nice to hear good feedback.
Fantastic produce with exemplary service ! Highly recommended.
Customer Service
Quality
Value
After a bad experience of previously buying a lap top from a huge chain retailer, spending hours installing various programmes, and never being able to use it to its full potential I approached Mel in the hope of some good advice and a decent after sales service. Mel completely exceeded in my expectations! He listened to my requirements, presented ne with several lap top specs and offered to bring them to my home for me to see them. I searched online and couldn't find them any cheaper. Once I had decided on my model Mel dropped the laptop off for me charged and ready to use...literally I got straight to work on it. I'm absolutely delighted with the after service. When I've needed help Mel has helped me by logging on remotely and resolved the issues there and then. I would confidently recommend Mel to anyone and I will never step foot in another large retailer ever again! Thanks Mel :)
Sarahjb5018/10/2017
The trader replied (on 23/10/2017)
Thank you for the kind review, its great to hear from our satisfied customers. As always get in touch if you get any further queries :)
New Computer
Customer Service
Quality
Value
Having used Mel previously for repair, I used his services for a new computer. This entailed a move from Windows XP to Windows 10. The service I received was superb, prior to the purchase there was several weeks of questions and answers, the end of which was a very well specified computer with all software and hardware installed from old to new, on top of this was a follow up call to check that all was well. If you are thinking of a new computer contact Mel, particularly if you are making the jump from XP to 10. I doubt you will be disappointed. Bert Broadbent
Bert Broadbent18/10/2017
The trader replied (on 23/10/2017)
Thank you Bert, we do specialise in selling new computers and more importantly transferring over all your data. I am glad to hear your happy with the service.
Excellent service
Customer Service
Quality
Value
My wife and I have used Mel's Computer Care Ltd several times and have always been impressed by his friendliness, punctuality, knowledge, efficiency and patience. He is very approachable and always prepared to "go that extra mile" to solve a problem. We thoroughly recommend him. Fred
Frederick29/09/2017
The trader replied (on 02/10/2017)
Thank you very much Fred, were always happy to help. No problem too big or small!
Desktop repair
Customer Service
Quality
Value
I made use of Mel's Computer Care Ltd when my desktop refused to boot. I phoned Mel on a Saturday afternoon and was able to take the computer in immediately. The fault was subsequently found to be the hard drive and as the computer also had an SSD drive the repairer was able to boot the computer up after removing the faulty hard drive. After installing a new hard drive Mel was then able to restore a pre-saved system image and the computer now works perfectly. Very friendly and efficient service. Warmly recommended
Klaver15/07/2017
The trader replied (on 26/07/2017)
Thank you for your review, I'm really happy to hear your computer is working well now. We do come across a fair number of failing hard drives but thankfully we managed to recover your data successfully. Thanks again
Great Service
Customer Service
Quality
Value
Mel replaced the hard drive on my laptop. This was a straightforward task which was completed on time and on budget. Additionally, Mel returned my laptop to my home address. My laptop is now quicker and quieter. However, what also stood out for me was not just that the job had been done well but that Mel responded to calls and emails promptly and provided informed responses to my query i.e he provided customer service without a premium charge. As a result I will send any future IT requirements to his business. Highly recommended.
AndyMM08/07/2017
The trader replied (on 15/07/2017)
Thanks Andy, its a pleasure to help and its always nice to hear our customer service has been received well. Mel
Excellent job
Customer Service
Quality
Value
First class service, friendly, knowledgeable and very efficient.
Joseph, Cheshire06/07/2017
'Thank you' Mel's Computer Care
Customer Service
Quality
Value
Very impressed with Mel's prompt response and service. Felt confident that our computer problems would be rectified. Work was carried out in a genuine friendly manner. Would not hesitate in seeking Mel's expertise in the future, and will certainly recommend him to others.
Helen & Russ, Stockport22/04/2017
The trader replied (on 24/04/2017)
Thank you very much for the kind review Helen & Russ. I trust your computer and internet are working well now. Mel