Mel's Computer Care Limited

I have used the services of Mel's Computer Care several times to buy computer equipment. My wife and I are both elderly and housebound with health issues and are sheltering from the coronavirus as we are both vulnerable, so we can't go out to purchase computer equipment. We live a short distance away from Mel in Sale Moor, so I contacted Mel and he advised me on what to buy. I then purchased two Samsung Galaxy A7 Tablets directly from Mel and he set them both up for us and delivered them by hand at a time and day we specified. I subsequently also needed a Windows tablet upon which I could install 3D computer software that I use for work and my hobby. Mel recommended a Microsoft Surface Go tablet, and advised me on the amount of RAM and which processor option I would need. I bought the tablet from the Microsoft website and had it delivered directly to Mel, where he set it all up and installed all the software I needed, including my Norton antivirus software. And again they delivered it to us by hand at a time and day we specified. Mel has also delivered non-computer related items to us from time to time. So I can't fault his service, technical abilities, and above all, the kindness and understanding of his whole team. They are outstanding and excellent and I fully and whole-heartedly recommend Mel's Computer Care. They deserve more than five stars, they deserve an Oscar, a BAFTA and a Michelin Star.

We ordered a new bespoke PC Tower, monitor, keyboard and mouse from Mel’s. The order was completed on time, and our data was transferred from our old computer to the new one by Twyi, one of the staff. Communication about the progress of this process was clear and appropriate. The new computer was delivered to us and installed for us, which was a great help. We do appreciate the personal service, which is always helpful and patient. This is one reason why we go to Mel’s- it is always possible to discuss and find help for even minor problems.

I have used Mel's computer care for many years and always found the service great. Nothing is too much trouble for him and his team. A highly recommendable and trustworthy company that delivers an excellent service on time

From the beginning, the service and advice were excellent. Mel sent a timely message; Alana was helpful with location (and car parking!). Alan was bang on time and was overwhelming with his speed, knowledge and advice. And the rates are well worth it and an exceptional great value! THANK YOU. I shall deffo call again if needed. And I will recommend you widely at my workplace!

I could not access my computer tried Mel's who had me up and running in no time. Staff very helpful. Would recommend this firm for all computer repairs.

Supplied and set up new laptop twelve months ago, very convenient and helpful service provided. Recently had a small virus issue which was resolved and attended to whilst in the shop. Great to have such a helpful service so close to hand.

I had a problem logging into my Outlook Hotmail email account. System wouldn't accept my password, as it has done for the last 20 years. Mel solved the problem remotely via Teamviewer. I was very grateful for Mel's professional help, as solving the problem was way beyond my expertise. Mel's Computer Care is a friendly and approachable company, who provide professional help to those of us who aren't IT experts.

My wife and I have used Mel's Computer Care Ltd several times and have always been impressed by his friendliness, punctuality, knowledge, efficiency and patience. He is very approachable and always prepared to "go that extra mile" to solve a problem. We thoroughly recommend him. Fred

Many thanks to Mel for fixing my laptop, very quick service and nice to know he will be available if needed any time. I am very pleased with the service.

Mels computers is highly regarded locally, and I have found him friendly, knowledgeable and totally competant. I would not hesitate to recommend him to anyone.

Mel was recommended by my sister so I visited him to discuss my requirements. He and his staff were very helpful and knowledgeable and what he suggested was competitively priced and included after sales technical help . What was particularly good was the speed of the service in the difficult circumstances with the virus epidemic . I could easily have been left without a computer during isolation but they made every effort to make sure I was up and running with a new computer. I am happy to recommend his company.

Mel's Computer Care have being taking care of all my computer needs for three years now. I have a silver care contract which covers both my tower and a lap top computers. Each time I contact the team, however small my problem, it is dealt with courteously and efficiently. On occasions when I have to leave a message I know that Mel or one of the team will contact me that day. If the problem can't be resolved over the phone one of the crew will be more than happy to come to my home to sort the snag out. It's a great company that will look after you.

Mel and his team have looked after our Apple products for several years and we have been so happy with their service, speed of response and sound advice that we now have a contract with them. A recent change to Android phones caused a few hitches which were unpicked the day we contacted them, plus a few very useful tips! All the team members we have dealt with are equally efficient and knowledgeable, and each one is reliable, professional and extremely helpful.

Mel's computers did a fast and professional job on my grandsons laptop. They completely cleaned it of viruses and changed the screen after it had failed. Excellent service. Norman Salthouse Altrincham

As an elderly and unadventurous user, I needed simple and straightforward advice about my computer system. Mel understood my concerns, and gave me clear explanations and suggestions, and reinstalled and upgraded my system to suit my needs. He and all his staff I have met have given patient and generous ongoing support and advice. I am very happy to recommend Mel's Computer Care for his friendly and reliable service.

Had a laptop disaster with unbootable system/bricked machine. Mel's team were able to fully restore my data and machine. Was kept fully informed of progress.

Thank you once again for sound and quick advice. You were totally knowledgeable about the problems I was having involving my email address. You assured me how to proceed and this have worked very well. As I have limited technical knowledge it is good I can rely on your speedy and reliable help.

Nothing is too much trouble for Mel and his team. I've been a customer for years and highly recommend him

Computer problem earlier in the day. Sent email to Mel’s Computercare and received a call within a couple of hours. Problem sorted out immediately. Always receive prompt action when we have a problem. All staff extremely helpful and friendly.

This Company provides a fabulous service. From initial advice, to installation of a new computer and two home visits afterwards to rectify wifi and Internet problems. They sorted everything for me and gave me peace of mind. I can't thank them enough and they will always be my "go to" for anything computer related.

This is the second time Mel's Computers have come to my rescue. This time, I had to have a new laptop, and I had complete confidence that they would be able to transfer everything from my old laptop to the new one. My trust was rewarded with exemplary service. There were a couple of teething problems, but their after-sales service was excellent. Others have said ... and I agree ... it is very helpful to be able to talk to someone local and face to face to get good advice.

A very professional service. All people encountered were caring and clear in what they did and if I was happy with the level of service they were giving. I have used their service before and have always been impressed with the consideration to times and level of understanding.