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Mel's Computer Care Limited

5.0

74 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday 10:00–14:00
  • Sunday - Closed

About

Trustworthy, local and reliable computer repair services. We are dedicated to providing you with the best service possible at the best price.

Please call us for more information.

Mels Computer Care - Friendly and Effective IT support. Over 15 years experience we base ourselves on being trustworthy and effective! Computer repairs, Viruses, spyware, networking, broadband, laptops. We are here to help with any IT related problem you may have, we aim to provide the best quality service where nothing is too much trouble. We are here to help no matter how small or big the problem is.

We cover the whole of Trafford, Cheshire and further. We come to your home or office to save you the hassle of disconnecting and bringing your computer into a shop. We also provide remote login assistance which allows us to fix most problems very quickly.

Just some of the services we provide are:

PC Health Checks/Virus removal
Wireless/Wired networking
New Installations and repairs

What we do

  • Computer Repairs

    • PC Repairs
    • Laptop repair
    • Apple Mac Repairs
    • Virus and malware removal
  • More Services

    • laptop repairs virus and malware removal

Customer reviews

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5.0
74 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
The service that I recieved from Tyi at Mels computer care was excellent he was very patient and explained to me what he was actually doing to make
The service that I recieved from Tyi at Mels computer care was excellent he was very patient and explained to me what he was actually doing to make my laptop Usable. Would highly recommend him and his team. They are also very helpful, remotely conecting to my laptop to resolve most issues. Excellent service
Customer in Greater Manchester Posted on 22/12/2025 (Reviewer did not use service)
Desktop repair
Customer Service
Quality
Value
I made use of Mel's Computer Care Ltd when my desktop refused to boot. I phoned Mel on a Saturday afternoon and was able to take the computer in immediately. The fault was subsequently found to be the hard drive and as the computer also had an SSD drive the repairer was able to boot the computer up after removing the faulty hard drive. After installing a new hard drive Mel was then able to restore a pre-saved system image and the computer now works perfectly. Very friendly and efficient service. Warmly recommended
Klaver Posted on 15/07/2017 , work completed 15/07/2017
The trader replied (on 26/07/2017)
Thank you for your review, I'm really happy to hear your computer is working well now. We do come across a fair number of failing hard drives but thankfully we managed to recover your data successfully. Thanks again
P.C. Worries minimised
Customer Service
Quality
Value
Having been with Mel's Computer Care now for some 3-4 years, I have found that my many previous worries and problems regarding my P. C. have been resolved, and new problems are dealt with very quickly to my total satisfaction. The on-going technical help offered is second to non and the response time to any problem I have is very quick indeed, no matter when this occurs. Mel's Computer care really does it's job well, and cares for both me and my computer!
Customer in Greater Manchester Posted on 29/04/2019 , work completed 04/04/2019
Would recommend to anyone
Customer Service
Quality
Value
My laptop stopped charging and, as I'm self-employed, this meant I was unable to earn any money so needed the problem fixing quickly. I dropped my laptop off at 1pm and it was ready by 10am the next day, even though Mel had to wait for delivery of the part! Cannot fault the service (very friendly and communicative) or the price at all.
Customer in Greater Manchester Posted on 13/06/2019 , work completed 12/06/2019
You can trust this company to provide new, repair or install with confidence.
Customer Service
Quality
Value
I bought a new computer from Mel Computer Care. It was built to my specifications and installed quickly and at a very fair price. I do not have great tech skills, so I need someone that I can trust. Mel's company fits the bill perfectly.
Customer in Greater Manchester Posted on 12/02/2025 , work completed 11/02/2025
Brilliant Service
I first had problems on 29/05/25, which was caused by my internet supplier. They were doing work in my area and my internet went off completely. Eventually it came back on in the house but I could not get my laptop working. I phoned Mel and he spoke to me over the phone telling me what to do and he got me up and running. I booked an appointment to have a total clean up on my laptop and he said no problem just pop along and we can do it for you. M JONES
Customer in Greater Manchester Posted on 04/06/2025 (Reviewer did not use service)
Gold Support Package
Customer Service
Quality
Value
A very reliable & professional service, responsive & knowledgeable, with the experience to solve problems quickly. I get great value from being on the gold support package knowing that I will always get a fast response. My problems have always been resolved quickly.
Customer in Greater Manchester Posted on 27/03/2025 , work completed 27/03/2025
Recovery of deleted files in my Medical Diary
Customer Service
Quality
Value
Mel and his team spent a considerable amount of time trying to recover my lost files from my medical diary, which is very important to me. It was my fault that I deleted the files after trying to merge another file into the diary without making a back up beforehand, which I learnt form Mel this time (something I wont forget in the future) I have used Mel's Computer Care for many years and have always found them very professional and do all they can to assist you when things do go wrong and of course help in setting up new equipment when it requires to be upgraded. I wouldn't hesitate in recommending Mel's to any one whether they be novices like me or someone that is well up in computing.
Customer in Greater Manchester Posted on 09/07/2025 , work completed 01/07/2025
Scanning issues and assistance.
Customer Service
Quality
Value
Always a prompt,helpful polite response.And patient with us less than expert computer users.Minimum one hundred letters is too many unless there is a long winded complaint,which there is not.
Customer in Greater Manchester Posted on 12/11/2025 , work completed 11/11/2025
Problem dealt with quickly & efficiently
Customer Service
Quality
Value
I purchased my computer from Mel's & signed up for ongoing support & maintenance. This is the first occasion that I've had to use this service & the problem was resolved quickly & most efficiently.
Customer in Greater Manchester Posted on 08/01/2026 , work completed 07/01/2026
Great service at a fair price.
Customer Service
Quality
Value
I have been using Mel's service for many years now and have always received first-class service. Thanks again.
Customer in Greater Manchester Posted on 30/08/2025 , work completed 27/08/2025
Excellent service
Customer Service
Quality
Value
My new laptop was set up at my home very efficiently and a problem I had with Talktalk was skilfully sorted. I was very impressed by the whole procedure.
Customer in Greater Manchester Posted on 12/09/2025 , work completed 11/09/2025
Professional, reasonably priced, flexible, and reassuringly friendly. An invaluable service!
Customer Service
Quality
Value
After a very worrying time trying to deal with longstanding technological confusion, I’ve been absolutely delighted with your help, especially regarding domain names. Tywi not only did the job in the time and at the cost agreed, but was endlessly patient, friendly and reassuring. Instead of feeling stupid, I now feel more competent to try and work things out , understand what it’s reasonable for me not to know, and comfortable to ask for help if I need a quick answer to a quick question. Consequently, technology can take its place as something useful rather than a monster lurking in every corner of my life. The flexibility of your service - in the office or at home - has also been greatly appreciated. Thank you to all in the office too! ​
Customer in Greater Manchester Posted on 20/04/2025 , work completed 01/04/2025
Helpful, prompt and efficient service.
Customer Service
Quality
Value
Mel can be relied upon to sort out any problem you may have in a friendly and efficient way. If, like me, you tend to panic a little when things go wrong, thinking you are the problem instead of the technology, he puts your mind to rest and gets on putting the matter to rest. Always available quickly and very competitive in price. I cannot recommend him highly enough.
Jean, Davyhulme Posted on 10/09/2016 , work completed 10/09/2016
The trader replied (on 11/09/2016)
Thank you Jean and don't worry - computers can always go wrong all by themself!
Robert S Frier
Customer Service
Quality
Value
Mel came to the house at very short notice and sorted out a problem very quickly that had been a nagging problem for years. There were lots of issues connected with the pc that he addressed in a most professional and methodical way. His approach was very freindly and he went out of his way on more than one occasion to not only fix the problem but to advise on other aspects to make life easier for someone who is not a natural with computors. Other people I have spoken to have said that they too have experienced excellent service from this company
Robert frier Posted on 06/07/2016 , work completed 06/07/2016
New Computer
Customer Service
Quality
Value
Having used Mel previously for repair, I used his services for a new computer. This entailed a move from Windows XP to Windows 10. The service I received was superb, prior to the purchase there was several weeks of questions and answers, the end of which was a very well specified computer with all software and hardware installed from old to new, on top of this was a follow up call to check that all was well. If you are thinking of a new computer contact Mel, particularly if you are making the jump from XP to 10. I doubt you will be disappointed. Bert Broadbent
Bert Broadbent Posted on 18/10/2017 , work completed 18/10/2017
The trader replied (on 23/10/2017)
Thank you Bert, we do specialise in selling new computers and more importantly transferring over all your data. I am glad to hear your happy with the service.
Internet connection
Customer Service
Quality
Value
Had a new SKY Q router installed but my pc was unable to identify. Mel was able to send help within a couple of days. His colleague Paul visited and within an hour had everything up and running. He explained clearly at every stage of the procedure and was polite and patient with my ignorance! I was more than satisfied with the service and would not hesitate to recommend to anyone with computer problems.
Customer in Greater Manchester Posted on 03/04/2019 , work completed 28/03/2019
Computer advice and corrections
Customer Service
Quality
Value
I first took the contract out with Mel on 30.03.2017 and have used him continuously since for various problems that I could not have sorted myself. Mel and his staff are always there and if not available at that time will call me back from a message left shortly afterwards. His remote access is invaluable on saving time and other expenses. Excellent company would certainly recommend him
Ian Mates, Greater Manchester Posted on 16/08/2019 , work completed 14/08/2019
Mel's computer service
Customer Service
Quality
Value
Mel's Computer Service is a very reliable company. It is quick, friendly and efficient. Everything is dealt with speedily, skillfully and comprehensively. Jobs are done efficiently and at a reasonable price. Mel gets computers running just like new. He gives the best quality and service possible and no problem is too large or too small. He comes to one's home or can remotely log into your computer and he always goes the extra mile. I would have no hesitation in recommending him to anyone.
Customer in Greater Manchester Posted on 18/08/2019 , work completed 31/07/2019
ASSISTANCE IN SETTING E MAILPLUS SIGNATURES
Customer Service
Quality
Value
Yes ! first class and immediate attention with full attention to the problem and resolving on line. We have an agreement with MEL COMPUTER SERVICE which we have had for many years and always we are given excellent service.
Customer in Cheshire East Posted on 22/01/2025 , work completed 22/01/2025
Great service with a smile.
Customer Service
Quality
Value
First class service as usual. Purchased a new laptop. Transfer of all information to the new laptop was done within two days. Needed to contact Mel about an app I was having trouble with. They sorted this out over the phone in 3 minutes. All is now fantastic with my new laptop. Would recommend without any hesitation to this Company. Great friendly service and very good prices.
Customer in Greater Manchester Posted on 19/07/2025 , work completed 18/07/2025
Always delivers excellent service
Customer Service
Quality
Value
Having used Mel's for a number of years for anything related to computers, I have always been very satisfied with the service provided. Although the staff are. clearly, 'geeks', you wouldn't know it because they explain things in layman terms so that the problem and solution are easily understood.
Customer in Greater Manchester Posted on 30/04/2025 , work completed 29/04/2025
New life to slow laptop
Customer Service
Quality
Value
First impressions count. Greated with a friendly welcome. Explained the issue with my laptop. Over a nearly 30 min period I explained the issues, and the engineer told me about what were the possible issues. I left it over night. They said the would ring me the following day if they have found the issue (s). They rang me the following day and explained the issue. I asked if they could increase the RAM at the same time. I was given a quote over the phone ( at no time was I persuaded to buy this or that ). I found the price to be very competitive. I said go ahead with it. Two days later it was ready for collection. When I collected it they explained what the had done. I am over the moon with it. It's like a new laptop. Through the whole process they have been really friendly and helpful. They did explain about after care package's that they do ( no persuading me too buy ). Thank you all.
Customer in Greater Manchester Posted on 14/06/2025 , work completed 11/06/2025
Great local business
Customer Service
Quality
Value
Great, honest service and advice. A very friendly follow up phone call that saved me from being scared over obtaining a license fee to connect my printer. The staff are helpful and go the extra mile when it comes to customer service.
Customer in Greater Manchester Posted on 30/10/2025 , work completed 11/10/2025
Mel’s Computers Sale Moor
Customer Service
Quality
Value
Would recommend this firm as my first choice with anything to do with computers excellent service all round from Mel and the team with a special mention to Phil who took the time to deliver and go through how the laptop works
Customer in Cheshire East Posted on 12/10/2025 , work completed 10/10/2025