M Collins Builders Ltd

I needed repair to an external wall of my Victorian house. I contacted Michael in May and he got back to me quickly to arrange visit to view, and followed up with a reasonable quote. Understandably he had other jobs on so it was not possible to start the work for a few months. Michael's bricky Lee came to look at the wall on 1st September, and was able to start work that same day, and sourced similar bricks locally. Lee was clearly experienced and was a considerate worker, and interesting to talk to. He did a great job making good the damaged area, lining up the bricks better than the wonky original and finished off the work the following day, leaving the area clean and tidy.

Michael is a lovely professional man, he came round with one of his team Lee and quoted to fix/rebuild our outside steps and clear the area. I have been burned before and so was not the easiest of customers but Lee and Michael's son weren't phased, did a terrific job, were friendly, informative and worked very hard. The space looks beautiful now. Would recommend this company, they're highly skilled, reliable and trustworthy.

Michael's son took care of this project and worked with a small team to completely renovate our one-bedroom flat. He was helpful throughout and provided recommendations and guidance on best practice using his experience and where the designs we had were not necessarily correct - e.g. height of the new shower head. He was also accommodating of extra requests such as replacing skirting where not initially planned. The quote was accurate and there were no hidden costs when we received the invoices. Michael even checked that his remaining costs were aligned with ours before sending his final bill. We did have a couple of issues during the project but these were resolved quickly with Michael's help at no extra cost. After completion of the project and during snagging, we noticed some damage caused on the inside of new cabinets (e.g. where the washing machine had not been installed correctly and had to be pulled back out). The dishwasher had also not been installed correctly and an engineer from the manufacturer had to fix this. The project overran on initial estimates by 4 weeks. This was partly due to additional tasks we requested and but delays were not always communicated properly and with sufficient notice.

Michael is very personable and turned up on time. We had the entrance of out building upgraded and he was able to provide a number of suggestions that we eventually took up. The work was delivered to a high standard. When we had issues with the lock a couple of months after installation - he was there to fix it within 2 hours of me email him. Would highly recommend

Michael and Niall were extremely friendly and communicated clearly with me. They removed the radiators very quickly and efficiently, and they also ordered and fitted the skirting boards carefully and filled them. I would thoroughly recommend them to anyone looking to have building work done. They are reliable, hard-working and very skilled.

Michael’s firm did a great job on our house extension and the follow up care for minor adjustments was always prompt and well done. We have enjoyed our lovely new space

I asked for an old garden shed to be demolished and taken away. Quite a nasty messy job, especially because it has been wet recently. Also it all had to be taken away through the house. Michael Collins came the morning after I contacted him to assess the job, sent the estimate within the time he had promised, and the shed has been removed on the agreed day. They did it very quickly, and carried all the debris through the house without making any mess, and cleared up afterwards. Very nice guys, too. Would certainly use again.

We hired M Collins builders for what was meant to be a 4-5 month extension and interior refurb on our 2 bedroom Victorian flat. Now 12 months down the line it is still not finished. Their work has turned our lives upside down and caused inordinate and unnecessary stress. In summary, they took on more than they were capable of. Despite having a minor works JCT contract and clear lines of communication open at all times during the project, M Collins surprised us twice at critical stages of the build by abandoning the site in order to get more money out of us. After this happened for the second time (despite us paying 95% of amount due upon completion with approx 20% to be completed), we discovered that he had not built our retaining garden wall according to the engineering specification (with no foundations) and that the steel beams had not been signed off by the council's building control. With the flat in a precarious situation we decided enough was enough in Dec last year and are still going through a process of formal complaint and resolution using the Ombudsman service because M Collins was not prepared to fix what he had done wrong without us paying more. He appears to be a nice local builder but we experienced no professionalism, no respect for our project management and bullying tactics to extort more money. The project fell behind his schedule of projects so he outsourced work to incompetent traders and moved his foreman to other projects. Please do not use.

Mike’s team refurbished our bathroom and they did a fantastic job. They were very clean, tidy and considerate and we enjoyed having them around. The bathroom looks fantastic and it’s exactly what we wanted! Would highly recommend.

Having completed shared freehold between the 4 flats we employed Michael Collins for our first major work. Complete overall of all exterior front and back. Brick, render and woodwork. The work was carried out with complete professionalism even to the point of discovering and repairing a pillar the damage to which had not been apparent at time of tender. All work completed to top standard and on time So impressed were we with them, we in the ground floor flat engaged them to remove our bath, install new walk in shower and decorate. They designed the best option and carried out the work with friendly and impeccable service They will be our go-to company for any further work, either privately or through the shared freehold company.