Mizzen Construction Heating & Plumbing

I have just had a complete boiler replacement and system upgrade carried out by Paul and Simon from Mizzen Construction, Heating, and Plumbing this week, and I cannot recommend them highly enough. The entire experience was first-class from start to finish. From the initial visit, their professionalism was evident. They took the time to provide a detailed explanation of the work required, talking me through the options without any technical jargon or pressure. The planning was meticulous, especially as the job involved installing a new hot water cylinder in a very limited space. They had a clear solution and executed it perfectly. During the installation, they were incredibly respectful of our home. They kept all work areas impeccably tidy, used protective coverings, and cleaned up thoroughly at the end of each day. When they finished, they left the house even cleaner than they found it! The quality of the workmanship is outstanding. The new system looks fantastic and is already running more efficiently than our old one. What truly set them apart was their integrity and commitment to customer satisfaction. Due to the upgrade from a gravity-fed to an unvented system, the old pair of sink taps were no longer compatible. Instead of just pointing out the problem, Paul and Simon immediately informed me, explained why it happened, and helped source and install a new set of taps to ensure everything worked perfectly. This went far above and beyond the original job description.

Mizzen replaced my old ‘megaflow’ type heating system with a combi boiler. They also replaced my shower, a radiator, two toilet seats and an outdoor tap. Once the tank was removed, they converted the space into an airing cupboard. I was very impressed with their professionalism and experience. Both plumbers and the carpenter did an excellent job and they were really easy to work with. They consulted me at every stage and wanted to make sure I was happy before they continued any further. They were considerate and made very little mess. I am very impressed by how they really cared about doing a good job. They took pride in their work which is rare these days.

I contacted Mizzen Construction Heating & Plumbing after finding them on Which? Trusted Traders. I was looking for quotes for a replacement bathroom. I was impressed from the start. Charlie, and all his employees, were friendly, professional and hard working. I was given a quote, which whilst not the cheapest, was reasonable and was within my budget. The reason I chose Mizzen Construction was because I had confidence that they had the experience and skills to deliver what I wanted and that proved to be the case. The bathroom had to be completely replaced including dealing with some serious damp problems. I was impressed by the positive attitude and the attention to making the work as smooth as possible. There were some snagging issues along the way but I was always able to contact Charlie by 'phone or messaging, and problems were resolved promptly and without fuss. I hadn't undertaken a home improvement project on this scale before and the support and guidance from Charlie and his team was much appreciated and made the whole process so much less stressful. The work was delivered to budget and although it took longer than originally estimated this was through no fault of Mizzen Construction. I was and am impressed with the quality of the work delivered and very happy to have a brand new bathroom that exactly meets my needs.