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Endorsed by Which? Trusted Traders

Morgan & Cuss Limited

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4.9

40 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are a local Plumbing and Heating company that cover all of Herefordshire, Leominster, Ross-On-Wye, Ledbury and surrounding areas.

We deal with all aspects of Plumbing and Heating, from full bathroom refits and full central heating, to servicing and breakdowns and general maintenance.

With over 25 years' experience, we have the knowledge and expertise needed to ensure that you receive nothing but the best service.

We pride ourselves on quality workmanship, quick to respond, politeness, courteousness and above all respectful of our customers needs and property

What we do

  • Plumbers

    • Water softener installation and maintenance
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Power flushing
    • Gas cooker installation
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Radiators and central heating
  • Bathroom fitters

    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Electric Showers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
40 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Full bathroom installation
Customer Service
Quality
Value
After contacting Morgan and Cuss for a quote for a full bathroom upgrade, Dale arranged to visit within a couple of days and brought a selection of brochures, flooring and panel samples (although we already had an idea of what we required). Within a week we had a quote with a full breakdown of work to be completed of which we accepted, then a date was finalised to start the work. On the start date, Dale, Harvey and Marley arrived nice and early and started the install. From first arriving to completing the full bathroom upgrade, the team were professional, punctual, clean, reliable and kept us informed at each stage. From ripping out the existing bathroom suite, to what days the plasterer and electrician were arriving, to doing the flooring, and then finally installing the shower and bathroom suite. Absolutely over the moon from initial contact to the finishing product. Fully recommend Morgan and Cuss.
Customer in Herefordshire Posted on 26/10/2021 , work completed 21/10/2021
Consistently excellent
Customer Service
Quality
Value
Have now used Morgan & Cuss six times over the last two years (and have left reviews previously). They are an excellent firm, reliable, high quality work, swift response and very friendly. Recommended them to our son and near neighbours, who had substantial projects with them, they were delighted with the service. Would not hesitate to recommend.
Customer in Herefordshire Posted on 16/10/2021 , work completed 14/10/2021
Out of this World
Customer Service
Quality
Value
The members of staff were very polite and extremely tidy in their work. Even when there was work to do the following day they tidied up before they left. The standard of work completed was out of this world. I can't thank them enough.
Which? Trusted Traders Consumer Posted on 14/10/2021 , work completed 27/09/2021
Reliable, Efficient & Polite
Customer Service
Quality
Value
Morgan & Cuss were recommended by our neighbour, and have repaired & serviced our boiler, and installed a new radiator. They are always reliable, efficient and polite, and the charges have been fair, even advising when work/new parts are not required. We will use them again and can be recommended.
Customer in Herefordshire Posted on 10/10/2021 , work completed 28/09/2021
Professional & trustworthy
Customer Service
Quality
Value
Jamie is professional, honest, reliable, courteous, keeps customers informed and always put the customer first. Jamie has serviced my boiler and renewed the timer when I moved house last year. I then experienced another problem with my boiler losing pressure -Jamie advised that it would be cheaper for me to get the boiler company direct to complete the repair as they usually do a one-off repair. Jamie did not have to advise me of this but he did which I am truly grateful as this did save me some money. I have never come across a tradesman who is this considerate, honest and looks after his customers the way he does. Jamie has serviced my boiler/gas fire and cooker each year and I would not go to anyone else now. Jamie recently installed a new radiator and repaired my toilet.... I had a competitive quote, they arrived on time and work was completed when planned. Jamie always explains what needs to happen to complete the work so there are no surprises. I would recommend Jamie 100% as he plans with you what needs to be done without any pressure and always comes to do the work when it suits you.
Customer in Herefordshire Posted on 04/10/2021 , work completed 20/08/2021
Professional, Efficient & Courteous
Customer Service
Quality
Value
I made a call to Jamie on Wednesday to ask if he could replace a broken shower. He quoted a fair price and said he could do it on Thursday. Marley and Harvey arrived at 9am and commenced work. During the work they raised a concern about the electrics becasue of damage found inside the older shower. I received a phone call from Jamie advising he'd need an electrician to check the cabling was ok before they proceeded. I really appreciated Jamie's honesty and professionalism on this. I agreed that we should get an electrician out to check things. We thought we'd have to be without a shower for another few days. Not at all all! Jamie arranged for Nev, a trusted electrician he worked with, to call in and check the electrics - and it is a good job he did as he found a few other issues that needed addressesing, which he fixed and gave the go ahead to Jamie to fit the replacement shower. And then Marley & Harvey arrived back 2 hours later to fit the replacement shower. Simply great service all round from those involved from start to finish. Morgan and Cuss and Nev are are now on the top of our list of preferred tradesmen! Paul & Clare
Customer in Herefordshire Posted on 07/08/2021 , work completed 29/07/2021
Fantastic service from start to finish, what a great company and efficient, pleasant workers.
Customer Service
Quality
Value
i got in touch with Dale on Monday 2 August 2021 he came across as very helpful, courteous. The problem was to replace a sink tap that was dripping. He emailed me Monday evening to say he could do it and sent me a quote which I accepted. The next day he emailed me to say he could do the job on Friday 6 August 2021 and low and behold two very respectful lads Marley and Harvey arrived to do the job and were very pleasant, efficient and very tidy too and said if I had any problems to contact them. What a relief to have the job done !!!!!! peace of mind !!! Well done Morgan & Cuss Limited. I would highly recommend this company to my family and friends.
Louisa in Herefordshire Posted on 06/08/2021 , work completed 06/08/2021
New boiler installation
Customer Service
Quality
Value
We chose Morgan and Cuss because of being a Which? Trusted Trader, and local recommendations. Jamie did a thorough survey beforehand for the removal of a complicated Baxi Ecogen boiler. We had a quick response with a quotation (one of three), and fair negotiations, and set a start date. During installation they were always professional and took account of our requirements. They arrived on time, were careful, tidy workers, and worked in a Covid-safe manner. We would highly recommend them, and will soon be booking them to do more plumbing work.
Alan & Marjorie in Herefordshire Posted on 19/07/2021 , work completed 13/07/2021
Highly Recommended
Customer Service
Quality
Value
Morgan and Cuss have done all our boiler servicing and other plumbing work since the company was formed, and we had experience of Jamie’s work before that. Today they fitted a new filter tap in the kitchen and replaced a heating element in a towel radiator in a bathroom. Their work was typical of our experience over many years, they arrived on time and completed the work efficiently and tidily to our complete satisfaction. We cannot recommend them too highly.
David in Herefordshire Posted on 19/07/2021 , work completed 19/07/2021
Professional work completed to a very high standard
Customer Service
Quality
Value
Jamie installed a brand new boiler with additional radiators and the removal of our old water tank. Jamie was professional with his communication and made the disruption of these major changes minimal. Jamie was reliable and punctual and all the work was completed in the time we agreed. this company is highly reliable and I would recommend them which I already have to friends. Thanks, Jamie Hampton Dene Hereford
Mark in Herefordshire Posted on 16/07/2021 , work completed 07/07/2021