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Endorsed by Which? Trusted Traders

Morgan & Cuss Limited

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4.8

43 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are a local Plumbing and Heating company that cover all of Herefordshire, Leominster, Ross-On-Wye, Ledbury and surrounding areas.

We deal with all aspects of Plumbing and Heating, from full bathroom refits and full central heating, to servicing and breakdowns and general maintenance.

With over 25 years' experience, we have the knowledge and expertise needed to ensure that you receive nothing but the best service.

We pride ourselves on quality workmanship, quick to respond, politeness, courteousness and above all respectful of our customers needs and property

What we do

  • Plumbers

    • Water softener installation and maintenance
    • Unvented cylinder installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Power flushing
    • Gas cooker installation
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Immersion Heaters
    • Radiators and central heating
  • Bathroom fitters

    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom suppliers
    • Electric Showers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
43 reviews
Customer Service
4.9
Quality
4.8
Value
4.9
Sort by
Excellent work on a full bathroom refit.
Customer Service
Quality
Value
From start to finish service with Morgan and Cuss has been excellent. From the first email and continued response from Dale, he came out to do the quote with samples for me to look at and some advice. Work then commenced 4 months later as this was more convenient to me. On the first day Marley arrived prompt and on time quickly followed by Dale, straight away work started and throughout I was kept informed on what was happening on each day. There were a couple of issues on my part that Dale quickly resolved. The work was completed in a week and a half and we are extremely happy with our fresh, bright, modern bathroom. We would definitely reccomend Morgan and Cuss and wouldn't hesitate to use them again in the future.
Customer in Herefordshire Posted on 18/08/2022 , work completed 17/08/2022
First class service from the team at Morgan and Cuss.
Customer Service
Quality
Value
Our previous experience of Dale and Jamie was very good ( see previous review15/04/2021) so when we required a revamp of dated Ensuite it was a simple decision to ask Dale and Jamie to complete the job. From start to finish the standards and tradesmanship were excellent . Dale takes a real pride in his tiling and the end result was stunning. Marley who assisted with the job is a real credit to Morgan and Cuss and himself. The end result was first class and we would highly recommend . Morgan and Cuss are friendly, polite and professional and we will not hesitate to use in future , and annually trust with our Boiler service . Well done Dale and Marley on a great job.
Customer in Herefordshire Posted on 26/07/2022 , work completed 26/07/2022
Excellent services
Customer Service
Quality
Value
I was with British Gas total nightmare until a good friend recommended Morgan & Cuss. Three years down the road very accommodating during the pandemic. Punctual efficient and excellent service. Boiler, shower, pipework, not to mention the annual gas safety certificates.
Customer in Herefordshire Posted on 09/01/2022 , work completed 16/12/2021
Full bathroom installation
Customer Service
Quality
Value
After contacting Morgan and Cuss for a quote for a full bathroom upgrade, Dale arranged to visit within a couple of days and brought a selection of brochures, flooring and panel samples (although we already had an idea of what we required). Within a week we had a quote with a full breakdown of work to be completed of which we accepted, then a date was finalised to start the work. On the start date, Dale, Harvey and Marley arrived nice and early and started the install. From first arriving to completing the full bathroom upgrade, the team were professional, punctual, clean, reliable and kept us informed at each stage. From ripping out the existing bathroom suite, to what days the plasterer and electrician were arriving, to doing the flooring, and then finally installing the shower and bathroom suite. Absolutely over the moon from initial contact to the finishing product. Fully recommend Morgan and Cuss.
Customer in Herefordshire Posted on 26/10/2021 , work completed 21/10/2021
Consistently excellent
Customer Service
Quality
Value
Have now used Morgan & Cuss six times over the last two years (and have left reviews previously). They are an excellent firm, reliable, high quality work, swift response and very friendly. Recommended them to our son and near neighbours, who had substantial projects with them, they were delighted with the service. Would not hesitate to recommend.
Customer in Herefordshire Posted on 16/10/2021 , work completed 14/10/2021
Out of this World
Customer Service
Quality
Value
The members of staff were very polite and extremely tidy in their work. Even when there was work to do the following day they tidied up before they left. The standard of work completed was out of this world. I can't thank them enough.
Which? Trusted Traders Consumer Posted on 14/10/2021 , work completed 27/09/2021
Reliable, Efficient & Polite
Customer Service
Quality
Value
Morgan & Cuss were recommended by our neighbour, and have repaired & serviced our boiler, and installed a new radiator. They are always reliable, efficient and polite, and the charges have been fair, even advising when work/new parts are not required. We will use them again and can be recommended.
Customer in Herefordshire Posted on 10/10/2021 , work completed 28/09/2021
Professional & trustworthy
Customer Service
Quality
Value
Jamie is professional, honest, reliable, courteous, keeps customers informed and always put the customer first. Jamie has serviced my boiler and renewed the timer when I moved house last year. I then experienced another problem with my boiler losing pressure -Jamie advised that it would be cheaper for me to get the boiler company direct to complete the repair as they usually do a one-off repair. Jamie did not have to advise me of this but he did which I am truly grateful as this did save me some money. I have never come across a tradesman who is this considerate, honest and looks after his customers the way he does. Jamie has serviced my boiler/gas fire and cooker each year and I would not go to anyone else now. Jamie recently installed a new radiator and repaired my toilet.... I had a competitive quote, they arrived on time and work was completed when planned. Jamie always explains what needs to happen to complete the work so there are no surprises. I would recommend Jamie 100% as he plans with you what needs to be done without any pressure and always comes to do the work when it suits you.
Customer in Herefordshire Posted on 04/10/2021 , work completed 20/08/2021
Professional, Efficient & Courteous
Customer Service
Quality
Value
I made a call to Jamie on Wednesday to ask if he could replace a broken shower. He quoted a fair price and said he could do it on Thursday. Marley and Harvey arrived at 9am and commenced work. During the work they raised a concern about the electrics becasue of damage found inside the older shower. I received a phone call from Jamie advising he'd need an electrician to check the cabling was ok before they proceeded. I really appreciated Jamie's honesty and professionalism on this. I agreed that we should get an electrician out to check things. We thought we'd have to be without a shower for another few days. Not at all all! Jamie arranged for Nev, a trusted electrician he worked with, to call in and check the electrics - and it is a good job he did as he found a few other issues that needed addressesing, which he fixed and gave the go ahead to Jamie to fit the replacement shower. And then Marley & Harvey arrived back 2 hours later to fit the replacement shower. Simply great service all round from those involved from start to finish. Morgan and Cuss and Nev are are now on the top of our list of preferred tradesmen! Paul & Clare
Customer in Herefordshire Posted on 07/08/2021 , work completed 29/07/2021
Fantastic service from start to finish, what a great company and efficient, pleasant workers.
Customer Service
Quality
Value
i got in touch with Dale on Monday 2 August 2021 he came across as very helpful, courteous. The problem was to replace a sink tap that was dripping. He emailed me Monday evening to say he could do it and sent me a quote which I accepted. The next day he emailed me to say he could do the job on Friday 6 August 2021 and low and behold two very respectful lads Marley and Harvey arrived to do the job and were very pleasant, efficient and very tidy too and said if I had any problems to contact them. What a relief to have the job done !!!!!! peace of mind !!! Well done Morgan & Cuss Limited. I would highly recommend this company to my family and friends.
Louisa in Herefordshire Posted on 06/08/2021 , work completed 06/08/2021