New Boiler
I originally used the company after they were called out through my insurance company when my boiler broke. I was so impressed with them that I used them for my boiler service and subsequent new boiler installation. I find Carl and Chris nothing but professional, knowledgeable and friendly. They have been so respectful when in my home. I’m really impressed with the work and their high standards. I wouldn’t hesitate to recommend them to anyone.
Customer in Dorset
Posted on 14/11/2024
, work completed 07/11/2024
Recommended
Trusted, knowledgeable & great work.
They originally came to me in an emergency on a leaking immersion tank. Chris came, immobilised the tank, emptied it of water and left everything clean. Chris and Carl came on the 24th to replace the tank, which was not made easy due to old steel pipes. They worked hard all day getting the old tank out, then having to connect the new tank back up. They did this with their great knowledge and work skills. They left my airing cupboard as new with pipes and stop handle added for future safety. They left my home spotless too. Thanks to their work, I doubt I'll need to call on them again but would always be my No.1 go to company for any plumbing jobs, big or small, and I'd recommend Morris Plumbing and Heating to all and everyone. Thanks lads.
Customer in Bournemouth, Christchurch and Poole
Posted on 27/10/2024
, work completed 24/10/2024
Recommended
Boiler Replacement
I contacted MPH after reading the reviews on Which, as I needed my aging boiler replaced. Carl came round to take a look at my old boiler and go through options with me. I decided on a combi boiler and within a couple of days was sent a quote. On the agreed date Carl and Chris turned up promptly and worked through to the end of the day. It took 3 days in all and each day they cleared up and took the rubbish away with them. They did a very professional job, sorting out any issues quickly, answered all my questions and dealt with the paperwork. I felt reassured that I was in good hands. I would definitely recommend them and would be happy to use them again.
Customer in Dorset
Posted on 04/07/2024
, work completed 19/06/2024
Recommended
Great Service
I cannot recommend Carl and the company enough. We have just had a a new gas central heating boiler fitted and we received great service all the way. Very happy with the result.
Customer in Dorset
Posted on 16/06/2022
, work completed 15/06/2022
Recommended
Amazing, kind plumbers - excellent work installing a boiler!
Two days ago I called my home emergency insurance because my central heating didn't work. Carl came round to inspect it late in the evening but unfortunately had to disconnect my 19 year old boiler and write it off. Carl went above and beyond, to very kindly rearrange their other work so they could fit a new boiler today! The company's communication was clear and very efficient throughout. Their price was fair and reasonable, including a 10 year Worcester warranty. Carl with the assistance of Chris, turned up promptly working hard from 8.55am to around 8pm today to install the boiler and alter a connection to the washing machine which was causing grime from the sink to enter the washing machine. Carl explained the functions of the smart boiler clearly. Carl and Chris are both really friendly, kind, competent and professional. I will certainly recommend them to everyone and am very happy with their work. I'll employ them again to change the radiator valves and service the boiler.
Customer in Dorset
Posted on 01/10/2021
, work completed 01/10/2021
Recommended
New gas pipe
On our first night in our new flat we had a gas leak. I called Morris Plumbing the next day and they very quickly came out to have a look at the problem. Turns out we needed a whole new pipe fitted (not an easy task given the concrete walls and awkward shape flat) however, Carl did not back down from a challenge! We arranged a date for him and his colleague Chis to come out and fix it. Not only did Carl and Chris do a fantastic job, they finished ahead of schedule, fitting us around other jobs, completed it to an extremely high standard, left everywhere super tidy after and were always friendly and helpful. Honestly cannot thank them enough. Gemma and Ben Rose.
Customer in Dorset
Posted on 16/09/2021
, work completed 07/09/2021
Recommended
Excellent service
Carl was with a customer when I phoned but called me back within a few minutes. He was able to come to solve my problem two days later. He was running late so phoned to let me know and arrived shortly after. I needed a new tap so he discussed quality and price with me and selected one which fitted in very well with the existing sink. The tap was then replaced quickly and efficiently and I was extremely pleased.
Customer in Dorset
Posted on 18/08/2021
, work completed 18/08/2021
Recommended
Excellent job overcoming difficulties
Very good customer service. Phone was answered straight away and I was given useful advice over the phone. They were able to fit in my job within 3 days. Special thanks to Chris who had to tackle a leaking kitchen tap which was corroded in place and had to be hacksawed off. Despite almost an hour off sawing Chris remained cheerful and positive throughout. He took care with the pipework below the sink too and made sure everything worked without leaks. All was left clean and tidy at the end. I highly recommend.
Customer in Gloucestershire
Posted on 03/08/2021
, work completed 02/08/2021
Recommended
Excellent work and finishing
Carl and Chris worked effectively and provided a really good service. The finishing on the job was superb. Also completed some little jobs without fuss.
Robert in Dorset
Posted on 24/05/2021
, work completed 20/05/2021
Recommended
Morris Plumbing and Heating recommended without hesitation
Morris Plumbing and Heating recently replaced our old, floor-standing open-flue gas boiler with a new wall-hung Worcester Bosch 30RI Greenstar boiler. The installation also included a new Grundfoss pump, 3-way valve and a new radiator in the kitchen. The installation involved considerable work including re-routing a lot of pipework in the kitchen and blocking off the bottom of the chimney in the kitchen. From the initial quote to the installation and final tidying up and cleaning, all the work was carried out in a courteous, competent, professional manner. Carl and his colleague Chris are also very pleasant to deal with and ready to ask any questions in a timely, friendly way. We recommend Morris Plumbing and Heating without any hesitation. This company totally merits its status as a Which? Trusted Trader.
David in Dorset
Posted on 05/04/2021
, work completed 24/03/2021
Recommended
Great installation. Great Guy.
Installation of Worcester Greenstar 28CDI 2 new towel rails, Easy Control with 6 wireless TRV's. Came round to discuss the quote and came up with a cracking idea. We originally wanted to have dual towel rails i.e. electric and central heating but Karl suggested that if we had Easy Control thermostats we could set them to come on for a short while to warm the towels. It works! (and also saved us some money on installation cost. Karl also was very helpful in finding us an electrician and someone for asbestos testing. Did the work while we were away , no problems, kept us informed. Good value, neat and tidy pipework and really nice friendly guy. Would definitely recommend Karl and MPH
Customer in Dorset
Posted on 25/09/2020
, work completed 11/09/2020
Recommended
Very Efficient Work
Carl & Chris from MPH replaced our central heating boiler with a new Worcester Bosch Greenstar 24 RI boiler, Grundfoss pump, 3-way valve, Drayton programmer, room & tank thermostats & 7 thermostatic radiator valves. All the work was carried out promptly & at the reasonably quoted price exactly as promised in 2 days. They were very careful not to create any mess or damage & everything worked perfectly. Carl discovered that there was a problem with the gas supply to our house, so he contacted SGN who maintain the gas pipe network & after a number of visits & discussions with them, they eventually dug up the road & discovered a serious restriction in the gas supply pipe to our house, in the road. The Boiler Guarantee & Building Regulations Compliance Certificate have been provided & we are extremely pleased with the work & would recommend MPH.
Customer in Dorset
Posted on 01/08/2020
, work completed 16/07/2020
Recommended
Fantastic service
Carl has been nothing but a delight to deal with from start to finish. His positive attitude, work commitment and efficiency are second to none. He was able to sort out our plumbing issues quickly and at a very reasonable cost. He also managed to source and fit a Quooker tap system...all of this during these very strange times. Carl is quick to respond to messages and arrives when he says he will. I honestly could not recommend him enough.
Customer in Dorset
Posted on 01/08/2020
, work completed 10/07/2020
Recommended
Most impressed
Had my boiler serviced and had it done many times in the past but never as thorough as this time, so I was most impressed.
Kate, Dorset
Posted on 02/12/2019
, work completed 02/12/2019
Recommended
Reliable and experienced plumbing and heating specialists
Carl and Chris professional supplied and fitted a brand-new Worcestershire Bosch combi boiler, replacing my 33-year-old system boiler. Extremely happy with the finished job and would whole heartily recommend Carl and Chris. It’s a big investment replacing a boiler and trusting someone to ensure they provide a quality job and value for money can be apprehensive. Really pleased I selected Morris Plumbing & Heating. Worth mentioning that Morris Plumbing & Heating are a Worcester Bosch Accredited Installer which means I got a ten year Worcester Bosch full warranty.
Mr Sharp
Posted on 03/09/2019
, work completed 23/08/2019
Recommended
Excellent work in a tight spot
Giles replaced my inset kitchen sink and the pipework/drainage related to it. The old sink was tightly wedged in and I was concerned that removal would damage the lengthy work top. Not so, though. The cleanliness of all aspects of his work, and his careful actions, have resulted in a fully functioning shiny new sink and mixer taps.
Customer in Bournemouth
Posted on 22/02/2019
, work completed 21/02/2019
Recommended
New radiators and valves.
Morris Plumbing & Heating have carried out various works for us, including one as an emergency callout. On every occasion they were punctual and very helpful. They are very courteous and all the work was to a good standard. We would use them again.
Martin, Hampshire
Posted on 20/02/2019
, work completed 20/02/2019
Recommended
Great job and very careful
Carl and Giles did a great job - on time very neat and careful.
Which? Trusted Traders Consumer
Posted on 24/01/2019
, work completed 24/01/2019
Recommended
Consistently reliable
Swift response. Diamond geezer. Does what he says in the time that he predicts. What's not to like?
Daf, Dorset
Posted on 23/01/2019
, work completed 23/01/2019
Recommended
Very efficient installation of new shower
Carl installed a replacement shower for my parents. The quote and appointment process was very friendly and efficient. The quote was competitive and at the time of appointment availability was good (within a week). Whilst probably not the most complicated of installation's it was carried out to a high standard with the bathroom left clean afterwards. Carl also resealed the bath for me which was unscheduled work.
Customer in Essex
Posted on 11/01/2019
, work completed 10/01/2019
Recommended
Excellent, professional job.
Two very polite men installed a new boiler. Nothing was too much trouble in demonstrating and explaining the workings of the new boiler. They were very punctual. All work was cleared up afterwards in time forecast. An excellent job!
Clive, Dorset
Posted on 29/12/2018
, work completed 29/12/2018
Recommended
Pleasant and reliable.
Nice guys, easy to contact and came on time. Did the job, told me what they were doing throughout, were clear and nice to deal with. Would happily use again.
Beth, Dorset
Posted on 28/11/2018
, work completed 28/11/2018
Recommended
Professional
Prompt on the day. They had arranged clean up, explained what was done left unit working and set all up to our requirements. Thank you.
Roy, Dorset
Posted on 01/11/2018
, work completed 01/11/2018
Recommended
24 hours sooner than expected!
Really fantastic service via our insurance company. Repairs were diagnosed & fixed with the necessary new parts 24 hours sooner than expected!
Jim, Dorset
Posted on 01/11/2018
, work completed 01/11/2018
Recommended
Fantastic Service - highly recommend Morris Plumbing & Heating
I asked Carl to assess my existing combi boiler which wasn't delivering consistent hot water. He talked me through the pros and cons of replacing parts, the expected life span of said boiler etc etc. I decided that in the long run a boiler replacement was the way to go. Carl then explained the options and his recommendation. Reasons I would recommend Carl and Giles a) a thorough working knowledge of available options to meet my requirements, and reasons for choosing one over another, b) work was done efficiently with minimal disruption, c) punctual, conscientious, polite and tidy, d) final bill was exactly as quote, e) my partner was impressed - which takes some doing! Would recommend them without hesitation or caveats.
joanna
Posted on 08/10/2018
, work completed 08/10/2018
Recommended
Fast response. Great workmanship. Nice guy.
Boiler packed up. Found Morris plumbing on google. Gave them a call and Karl answered instantly. He was round asap to assess. He returned late that night with the required part, which was fitted within the hour. Tidy work, great guy with an obvious depth of knowledge and experience. Would highly recommend and will use again if needed. Also could pay him on card which made things super simple.
Mark grimley
Posted on 12/09/2018
, work completed 12/09/2018
Recommended
The right attitude
From one plumber to another. We are a plumbing company and needed some advice. Morris plumbing hit the nail on the head. The guy on the phone was helpful and had the right attitude. From what i gathered you wouldn't go far wrong with these guys.
Tadjones
Posted on 04/08/2018
, work completed 04/08/2018
Recommended
Highly Recommend
We just had a new combi boiler installed by Carl and his team. We had a water tank and heater to be removed so it was quite a big job. I was dreading it, but it couldn’t have been a smoother process from quote to completion. Fabulous service at a reasonable price. Carl is a nice guy, no pressure for sales, but very knowledgeable. He showed us all the ins and outs of the boiler as well. I can highly recommend this company.
Michelle
Posted on 29/05/2018
, work completed 29/05/2018
Recommended
Excellent Service All Round
Excellent standard of professional and personal performance. Would recommend to anyone needing work from this trader.
Maurice, Dorset
Posted on 09/05/2018
, work completed 09/05/2018
Recommended
new high flow boiler
I had problems with my boiler breaking down over Christmas. Carl did a fantastic job recommending and installing a new high flow boiler in its place. This was a very difficult job that a number of other engineers were unsure how to approach. Carl proved very knowledgeable and confident about the best solution and fitted the boiler very effectively without any fuss. I would definitely recommend Carl to anyone.
Bill986
Posted on 20/03/2018
, work completed 20/03/2018
Recommended
Informative, Clean, Courteous
Prompt, efficient service from the start. Old style service and courtesy. Good, clean, friendly atmosphere.
Thomas, Dorset
Posted on 12/12/2017
, work completed 12/12/2017
Recommended
Highly recommended professional heating engineers
Fast response to initial enquiry, quotation received the next day after visit at a competitive price. Was able to do the work the next week (several others gave vague promises about starting in a few weeks...) Job was completed in the stated time, for the agreed price. Everything was left clean and tidy afterwords. New Worcester Boiler fitted with 10 year warranty, very neat installation - operation and controls all explained thoroughly and full documentation provided. Very happy with the work - I definitely recommend this company.
Barrie
Posted on 30/11/2017
, work completed 30/11/2017
Recommended
First class job
I would recommend Mr Carl Morris to anyone thinking of changing their boiler system he was: punctual, proficient, trustworthy, clean and tidy, polite and courteous, very experienced in his trade, good value for money. no pressure sales, local for servicing etc, explained system fully. (Thank goodness I chose him to do my new boiler system).
Lynne, Dorset
Posted on 23/10/2017
, work completed 23/10/2017
Recommended
Prompt & professional
Karl spent several hours with us sorting out several leaks. Shortly after he left we noticed a weeping joint and on calling him he promptly came back and put the problem right. Would definitely use him again.
Peter, Dorset
Posted on 26/09/2017
, work completed 26/09/2017
Recommended
Great job - prompt & professional
Immediate response. Professional, courteous, quality job good price. Cannot fault them will highly recommend them.
Philip, Dorset
Posted on 20/09/2017
, work completed 20/09/2017
Recommended
Amazing job
Carl and Giles arrived on time and began work immediately. They fitted a fabulous new boiler with no fuss, working tirelessly throughout the day. They were friendly, cheerful and very tidy. We were so delighted, we have booked them to undertake further work. Can't recommend them highly enough!
Lauren, Dorset
Posted on 04/09/2017
, work completed 04/09/2017
Recommended
What a star
Reliable, trustworthy, honest. Takes pride in his work.
Matthew, Dorset
Posted on 01/09/2017
, work completed 01/09/2017
Recommended
Excellent Job
Can not fault this trader. Punctual, reliable service - Fitted new boiler, no mess. Price as quoted with no hidden extras - Very professional service.
Pauline, Dorset
Posted on 30/08/2017
, work completed 30/08/2017
Recommended
Excellent service.
Carl Morris was recommended by a friend. He did two jobs, one gas, and one water related. He gave me good advice, charged me a fair price and did an excellent job. I will definitely use him again and would not hesitate in recommending him.
Liz, Dorset
Posted on 22/06/2017
, work completed 22/06/2017
Recommended
Brilliant job as always
We have used Morris Pluming & Heating for the last 3 or 4 years now and we would recommend them to anyone. They always turn up to do the job when arranged and do a really professional job. We have had a new boiler and radiators and have a service every year. Would recommend with fail.
Natalie, Dorset
Posted on 09/06/2017
, work completed 09/06/2017
Recommended
My review
They got on with the job, clean + tidy + finished on time.
John, Dorset
Posted on 06/06/2017
, work completed 06/06/2017
Recommended
Excellent Job
Installation of new boiler and additional radiators. Removed of old cistern and tanks. Work was completed on agreed dates - always arriving on time. Worked throughout the time very professionally and asking me to ensure I was happy. very happy with the whole service.
Matthew, Dorset
Posted on 05/05/2017
, work completed 05/05/2017
Recommended
Excellent job
Very professional, quiet, clean and good back up explaining the timer facility for the boiler.
Joyce, Dorset
Posted on 18/04/2017
, work completed 18/04/2017
Recommended
Excellent service.
Service fantastic, knowledge great, made us feel very at ease, kept us well informed through out. Cannot rate value as rented property.
Matthew, Hampshire
Posted on 09/01/2017
, work completed 09/01/2017
Recommended
Life saver, first class service
My boiler decided to pack up at midnight with only one day to go before I was off on holiday for two weeks. Despite texting at midnight, I received an instant reply and a promise to call at 8:30am. On the dot at 8:30am I received a call followed by a visit that day. Given the urgency of repairing my boiler, this guy contacted a friend to open up especially on a Sunday to get the part the boiler needed and went over and above to make sure my boiler was repaired same day. Absolute brilliant service, I could not recommend highly enough. Any future problems with my boiler I definitely know who to contact!
Kim
Posted on 02/12/2016
, work completed 02/12/2016
Recommended
Very good
Obliging, reasonable charges, work to good standard. I would use again & recommend.
Happy Customer
Posted on 12/08/2016
, work completed 12/08/2016
Recommended
A most satisfactory outcome
Replaced my 16 year old ailing electric shower with a Which? best buy Aqualisa quartz. Could not have wished for a better shower and job. Carl was reliable, friendly, skilful & tidy. Costs were transparent.
Keith, Dorset
Posted on 15/07/2016
, work completed 15/07/2016
Recommended
Very professional
Carl fitted our new boiler and replaced all our radiators and plumbed in a new kitchen. All work was carried out to a high standard. He was reliable and kept us informed of progress and was a pleasure to have doing the work. We will definitely use again.
Simon, Dorset
Posted on 18/03/2016
, work completed 18/03/2016
Recommended
Highly recommended
Since finding Carl 5 years ago I haven't used anyone else. He is friendly, conscientious and knowledgeable. He has fitted several new radiators and a new combi boiler system for us all to a very high standard.
Chris, Dorset
Posted on 16/03/2016
, work completed 16/03/2016
Recommended
Prompt and professional
Excellent job. Polite and helpful. No hesitation in recommending.
Julia, Dorset
Posted on 15/03/2016
, work completed 15/03/2016
Recommended
Perfect plumber and heating man.
I have used Mr Morris for a number of jobs, he has always come when he said he would. He is clean and tidy and so is his work. I have recommended him to a number of my friends, and they have been very pleased with his work.
Diana, Surrey
Posted on 29/02/2016
, work completed 29/02/2016
Recommended
Review
We had a new boiler, they fitted thermostats on all radiators, fit in hob. We are very happy and impressed with the work carried out - which was on time & on budget. They were extremely tidy too. We have reccomended them to friends.
Sarah, Bournemouth
Posted on 01/12/2015
, work completed 01/12/2015
Recommended
Boiler Replaced
The guy was very clean and professional when replacing our boiler. Whilst here he also did some little extra things on top. I have reccomended him to my daughter and would reccomend him to others.
Michael, Bournemouth
Posted on 01/11/2015
, work completed 01/11/2015
Recommended
My Review
General gas service, issue of safety certificates, and repair of boiler break down. The work was completed on time & to budget - it was very clear, offered good, clear options and i would absolutely reccomend this trader.
Andy, Bournemouth
Posted on 01/11/2015
, work completed 01/11/2015
Recommended