Move On Removals and Storage ltd

I have used move on removals in the past, and could not see any reason why I shouldn’t use them again. Fast Efficient and friendly service, with an eye for detail on packaging the products, and my precious heirlooms on their truck. Richard and his team work well together.

Very pleased that we chose Move On, they were excellent from the get go. Throughout the process they were incredibly courteous and professional, as well as very patient with changes to dates. On the day the team arrived on time, everyone took off their work boots (loved this) before introductions and walk through of the house with me. The house was covered in protective wrap and fabric barriers ensuring no scuffs or bumps. Apart from the house we had a lot of plants and trees to move, everything arrived intact. At the other end, the house was once again covered in protective wrap before everything being put in place. During the move the cable to the fridge freezer was damaged. They immediately put a fix in place before sending through the manufacturer details. Once the repair is complete, Move on will reimburse me. I’m very impressed by the honesty and level of service.

Move On Removals and Storage Ltd were very professional and a pleasure to work with during our complex move involving multiple trips and vans. Richard, Jo and Callum guided us brilliantly through the complexities of the move and planned it meticulously. On the moving days the teams were helpful and efficient and went to great lengths to protect the house and keep the carpets clean. Everything was left immaculate afterwards and our belonging were very carefully and expertly packed. We wouldn't hesitate to recommend Move On Removals and Storage Ltd. A big thank-you to all the teams who helped us: Richard, Jo, Callum, Rich, Troy, Max, James, Lee, John and Stumps.

Jo and Rich were very considerate and helpful during the planning of our move, very accommodating and understanding as our property chain potential completion date repeatedly changed. During the 2-day remove the team led by James were very good. On packing day James, Lee and Rich did a great job, loading into 3 vans. On moving in day, James, Troy, Jonno and Stumps successfully unloaded into our new property.

I recently used Move On for the second time - for a local move and they made what can be a really stressful experience smooth and stress-free. From the moment I first contacted them they were friendly and personable, and really made me feel like I was in good hands. Communication was great ahead of the move, and when they arrived the team leader talked me through the process and prepared me for the day. You can see they have a commitment to quality service - they took great care to pack and and move all my belongings safely and efficiently and were quick to ask questions if there was any doubt. I was really impressed with their attention to detail and the way they went above and beyond to make sure everything was done right. The Move On team took the stress out of the whole process. What could have been a really overwhelming experience felt like a breeze. They were so professional and reliable that I felt like I could just relax and let them handle everything. What really stood out though was their personable and friendly approach, they were lovely to work with. Overall, I can't recommend Move On enough. If you're looking for a packing and moving company that is friendly, personable, and delivers high quality service, look no further.

We used Move on Removals for our house move in January and the service was absolutely fantastic the first contact to the move itself. The team on the day – Joe, Marc and Lee were amazing. Polite, hard working and respectful of our home. They worked sooooo hard and with very little break. We found them polite, courteous, humorous and personable and they are all a credit to your company. Highly recommended.

Moving house is at best a stressful time but what can really help is to find a company offering a highly reliable moving service with the additional storage options. Not only this ...Move on Removals wraps this in a very personal service in which you feel they really care. I had to extend my storage period and over time retrieve certain items all done with the minimum of fuss. Thank you Jo and Richard, wishing you continuing every success in the future with your business and growing family.

The team were absolutely fantastic. We couldn’t fault anyone. They were engaging with our daughter and even involved her with removing the plastic off the stairs at the end. Lee, Cal, James, Rich, Max, Troy and Stumps are a credit to the business. Would highly recommend.

I chose MoveOn for my house move from Bristol to London in part because of their Which? trusted trader status. They met and exceeded my expectations. Their first survey visit was reassuring and left me feeling that the company would do whatever they could to ensure a smooth process. When removal day came James managed the team very effectively. I used their fragile packing service. All items were very carefully wrapped using tissue paper in addition to packing paper where that was felt necessary. No breakages! Their timings were accurately judged. I was surprised how quickly they managed to unload at the destination. I was very grateful that they agreed to take many items directly into my loft (which had a loft ladder and was boarded). This was just one way in which they shone out as a professional and helpful company. I'd certainly recommend them.

Move on removals and storage ltd undertook a complex move for us, from the Cairngorms in Scotland to a village on the outskirts of Truro in Cornwall, 687 miles. The arrangements upfront were very professional and supportive, fast responses to queries and arranged everything carefully as soon as we pressed the button. We had three vans, two to storage, one to Cornwall and a further detour to an auction house which was a last minute addition, easily accommodated. Prompt arrival on move day and diligent team planning to ensure the packing could happen within one day. The move team were highly efficient and very friendly, making what is a stressful event as least stressful as possible. There was complete control across the day, with all belongings carefully packed. The three vans left to plan and the rest of the move was super smooth with unpacking into storage completed on our behalf, auction delivery on time and Cornwall delivery swiftly unpacked. Above all, the whole team are great people who are exceptional at their jobs. We think the pricing was very fair and represented value for money. We highly recommend Move on removals and storage ltd.