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Move On Removals and Storage ltd

4.9

159 Reviews

Opening Hours
Today - 09:00–18:30
  • Monday 09:00–18:30
  • Tuesday 09:00–18:30
  • Wednesday 09:00–18:30
  • Thursday 09:00–18:30
  • Friday 09:00–18:30
  • Saturday 10:00–15:00
  • Sunday - Closed
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Organisations and Awards

NOVEMBER 2023

About

Moving always comes as part of a change in someone’s life and we feel privileged to be a part of this for so many wonderful people and families.

We are a family-run removals company based in Bristol. Our whole team understand how important move day is and we go out of our way to take care of our customers from the first point of contact through to completing their move and beyond.

We provide everything from packing services, removals and storage, as well as our Platinum Service which includes a packing, removals, unpacking and redressing service for those that want the ultimate stress-free move.

Our team offers an exclusive level of customer service, and the team takes the highest level of care for goods and property. Our team treats each customer individually, and we record and understand their personal wants and needs. We treat our team like family and our team do the same for our customers.

What we do

  • Removals

    • Home removals
    • Storage services

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
159 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 99% of customers
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Stress free moving experience!
Customer Service
Quality
Value
Absolutely amazing company, we can't recommend them enough and wouldn't use anyone else! James, Rich, Troy, Callum and Max made the moving experience as smooth and professional as it possibly could have been, working incredibly hard through the hottest day of the year. All our belongings and furniture were protected with great care and nothing was too much trouble. They gave us really helpful tips for unpacking too. The team were super friendly and made us feel really at ease, taking the stress out of the moving day experience! They were even fantastic with our dog when he tried to help! Thank you all so much!
Customer in North Somerset Posted on 25/09/2025 , work completed 11/07/2025
Recommended
The trader replied (on 08/10/2025)
Thank you for sharing your wonderful experience! We're thrilled our team made your move smooth and stress-free, even in the heat. We’ll pass on your kind words to James, Rich, Troy, Callum, and Max.
Fantastic removal
Customer Service
Quality
Value
Move On Removals were fantastic and we have no hesitation in recommending them. Right from the outset they really wanted to know what was important to us regarding our move. They were completely unflappable when we had to keep reviewing availability dates, and they were so accommodating. On the days of the move itself, the whole team could not have been more professional but also always friendly and understanding. Everything that needed specific handling was protected and walkways/stairs etc were covered, with result that nothing was damaged in any way. It must be about as good as a house removal gets. Thoroughly recommended.
Customer in Gloucestershire Posted on 23/09/2025 , work completed 04/09/2025
Recommended
The trader replied (on 26/09/2025)
Thank you for your wonderful feedback! We're thrilled to hear that our team made your move smooth and stress-free. Your recommendation means a lot to us, and we’re glad we could meet your expectations.
Regular Move On Customer
Customer Service
Quality
Value
Moving for the 3rd time recently in almost as many years, I didn't need to think twice about who to contact. A huge shout out to Lee, Troy, Seb and Charlie for bringing the postivie energy and professionalism on the day. Thank you
Customer in Bristol City Posted on 15/09/2025 , work completed 02/07/2025
Recommended
The trader replied (on 22/09/2025)
Thank you for your kind words! We're thrilled to hear that Lee, Troy, Seb, and Charlie made your move smooth and positive. Wishing you all the best in your new home!
Incredible service!
Customer Service
Quality
Value
The team at Move On is kind and considerate beyond what would be expected. They took care to help my children feel comfortable when they were feeling anxious and made the process fun. Thank you so very much for all your care and attention.
Customer in Gloucestershire Posted on 31/08/2025 , work completed 30/07/2025
Recommended
The trader replied (on 05/09/2025)
Thank you so much for your kind words! We're thrilled to hear that we could make the process comfortable and enjoyable for your family. Your feedback means a lot to us!
Very efficient and helpful
Customer Service
Quality
Value
We used Move On for our recent house move. From our initial contact and in the lead up (when dates were constantly changing), they were very helpful and accommodating, and on the day itself. Nothing was too much trouble. Lee, Rich, Seb, and Max were great and helped everything go very smoothly.
Customer in Bristol City Posted on 25/07/2025 , work completed 24/06/2025
Recommended
The trader replied (on 31/07/2025)
Thank you so much for your kind words! We're thrilled to hear that Lee, Rich, Seb, and Max made your move smooth and stress-free. Your feedback means a lot to us!
Would recommend!
Customer Service
Quality
Value
We used Move On's full packing and moving service. The team worked really hard and kept a great attitude throughout, despite a few challenges and long hours. Everyone was so helpful, friendly and good humoured, which makes such a difference to the vibe of an otherwise rather stressful experience. It's a fantastic service and worth every penny!
Customer in South Gloucestershire Posted on 20/07/2025 , work completed 04/07/2025
Recommended
The trader replied (on 31/07/2025)
Thank you so much for your kind words! We're thrilled to hear our team made your move smooth and stress-free. Your recommendation means a lot to us, and we’re glad we could assist you!
Keeper's Cottage Move
Customer Service
Quality
Value
James and Richard gave exceptional and careful service. They were very friendly and communicative and turned what could have been a stressful time into two fun days. High quality packing materials very well adapted to their purpose.
Customer in Bristol City Posted on 09/07/2025 , work completed 03/07/2025
Recommended
The trader replied (on 31/07/2025)
Thank you for your kind words! We're thrilled James and Richard made your move stress-free and enjoyable. It's great to hear our packing materials met your needs. We’re here if you ever need us again!
Family home relocation
Customer Service
Quality
Value
I simply cannot recommend this company enough, the level and quality of service was superlative. Nothing was to much for the team that relocated my family home. Lee, James, Rich, Max, James & Jon were amazing. Thank you
Customer in Devon Posted on 30/06/2025 , work completed 30/06/2025
Recommended
The trader replied (on 03/07/2025)
Thank you so much for your kind words! We’re thrilled the team could make your family’s relocation smooth and stress-free. Lee, James, Rich, Max, and Jon will be delighted to hear your feedback!
A great help
Customer Service
Quality
Value
Seb and James were moving our neighbours and this included moving some of their furniture into our house. They were very professional and friendly. The atmosphere was one of calm professionalism.
Customer in Bristol City Posted on 16/06/2025 , work completed 16/06/2025
Recommended
The trader replied (on 03/07/2025)
Thank you for your kind words! We're delighted Seb and James could assist so professionally and create a calm atmosphere. Your feedback means a lot to us!
Competent and safe hands
Customer Service
Quality
Value
Moving house is a worrying adventure, especially when you are older and have collected so much stuff in your life. MoveOn seemed to intuitively understand this and Jo in the office was always helpful and Callum and then Lee and Troy who actually did the heavy lifting were very professional, laid down temporary carpet/walkways to ensure that the place and the boxes didn't suffer from the rain. Yes the only day it rained in the whole month was the day I moved. They delivered to two addresses which included daughter's stuff to my ex-wife and then to mine. Good job and thank you.
Customer in Bristol City Posted on 03/06/2025 , work completed 27/05/2025
Recommended
The trader replied (on 06/06/2025)
Thank you for sharing your experience! We're delighted our team made your move smooth and stress-free despite the rain. Your appreciation means a lot to us!
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.