Moving Mountains Removals Limited

Moving Mountains moved me from London to Salisbury November 2024. From start to finish - first enquiry, quote, multiple changes of date (the nightmare of seliing/buying/solicitors) - the one thing I did not have to worry about was the moving company. Zane, who handled all the admin, quote, booking etc was great. Prompt communication via email or WhatsApp. She requested a video of the flat and its contents via WhatsApp in order to provide a quote and then patiently provided me with multiple move and standby dates whilst completing the final legals on the sale. On the day, Tom, Ganesh and Piotr turned up promptly and were exactly the friendly, fast, efficient professionals you want to handle your belongings. Polite and happy despite the staircases and heavy boxes I had. At the the other end we arrived mid-afternoon and only had an hour of daylight left. No electricity so no light, they moved me in in pitch black and the torches of mobile phones... whilst I battled with the electricity company. Right at the end Piotr helped me the pre-payment metre and found the prepayment key left by the last tenant .. hallelujah LIGHT and the boiler came on! Huge relief on a cold dark winter night. I found them through a recommendation from a friend who has moved with them twice. If I ever move again, it will be with Tom, Zane and the team at Moving Mountains. I highly recommend them, they made a stressful day much easier. Well worth the money.

The quote for the flat move across London was one of the cheapest I had. I was nervous about the terms and conditions but it seems most removal companies have them now: pay in advance with financial penalties for postponement/cancellation from 10 days before the move. As it was I was asked for 50% in advance and had to chase the final invoice. 3 guys were booked for my flat move because I was moving from one top-floor flat to another. They were good-natured, efficient, fast and still cracking jokes at the end of a tough, long day. They were the only cog in my whole flat-selling and buying experience that ran smoothly. In fact, they, and Zane who handled the booking, went above and beyond in many ways. I’m so grateful to them for making the final stage so easy. I’d already flagged they might have to wait for me as I was travelling by public transport between flats but I was also still packing when they arrived! This was a breach of contract so they had every right to refuse to go ahead or tell me off but they just got on with loading what was ready. I will be their loyal customer and the friend who helped me was so impressed he took their details as well. As you can see, I can’t recommend them highly enough! Thanks to Which and all the previous reviewers for making the choice of their firm so easy.

Used this company for the third time for a house move. Excellent service. Arrived on time, took care with belongings. Team of 2 men and a large van. Both were very friendly and helpful. Would definitely use them again. Thanks!

We’ve used Moving Mountains before and each time they did exactly as we asked Swift and efficient to disassemble and reassemble beds etc and bulky cabinets presented no problem for the team Careful handling of fragile items including garden pots and furniture Value for money is excellent

Moving mountains exceeded expectations. I was impressed at how much of my junk they managed to neatly put away into their (rather) large van. Speedily, with a smile and a sense of humour. I would use them again in a heart beat. If you need a mountain of stuff moved, there are no safer hands than a team used to moving mountains.

This removal was carried out firstly over three days (packing and removal), then one day for unpacking, and one further day for clearance of the furniture and goods left at the originating address. The entire job was performed comfortably within the agreed timescale and budget. At every stage of the process, from initial contact, survey and quotation to the final clearance and invoicing, the company's performance was excellent. Goods were packed and removed with great care, furniture was disassembled and reassembled, where necessary, carefully and accurately, nothing was damaged or lost. The staff were friendly and exceedingly helpful, responsive to our requests and willing to move furniture around in the new location when the initially planned configuration turned out to be less than optimal. All the packing boxes that we wished unpacked by the end of the final day were removed. The surveyor's plan turned out exactly right, and the speed with which fragile goods were packed by the team and safely delivered with no damage indicated a high level of all round expertise. As customers, we were very well satisfied.

From the minute I got in touch with Moving Mountains for a quote to the job finishing this Monday, the whole process was excellent and smooth. Zane was very prompt to response to emails and gave us a very reasonable quote. On the day Tom and Anthon were very conscientious, friendly and efficient in how they moved our furniture and contents from the loft to the floor below in various rooms for storage. I had used a few other removal companies before and I would be happy to say that they are so far the best one. I am already speaking to them for the next removal job in a few months' time.

This was superbly handled from start to finish, and really excellent value. The initial assessment was professionally done and a precise list of items collated. Changes to this were easily handled. On the day the guys arrived on time and handled our needs in a quick, straightforward and professional manner, being flexible and expert in the way we fitted everything in. When we offloaded they showed particular skill in negotiating tricky stairs, tight spaces etc. Overall they made the stressful task of moving much better for us.

Couldn't be happier with the service received. Inquired about moving a large sofa bed up an extremely narrow set of stairs and received a very fair quote and a call out the next working day. One trader had already failed to move this so I was close to giving up hope, but the guys from Moving Mountains solved the issue with some impressive problem solving skills on the spot. Made it look easy which is the sign of some quality professionals. Will definitely be returning to them in the future.

Tom and his team were absolutely excellent. I would unhesitatingly recommend them. They arrived the day before our move and packed our belongings with the minimum of fuss, and were professional and accommodating. The move itself was also very smooth. They arrived exactly as arranged, and moved everything calmly and smoothly, and could not have been more helpful. Pricing was clear and Zane in the office was very helpful. The team were absolutely lovely when I (very annoyingly) asked them to move a chest of drawers into a difficult spot downstairs, and then changed my mind and asked them to take it away again - they were nothing but helpful. The concierge at the building where we were moving from (who has overseen many, many moves from and into the building) commented that they were the most polite removal team he had ever come across. We had a bad moving experience a couple of years previously, and are so glad that we went with a Which trusted trader this time. thank you very much to Tom and the team!