MSC Heating Limited

Very good installation from Martin and Jamie. Handled the grant seamlessly, worked well to my timeline on the ASHP, installed everything to a high standard and ironed out a couple of teething problems using the system very quickly. In addition took on the installation of my UFH when I was being let down by another installer. Highly recommended.

We talked to many companies while choosing a supplier for our heat pump. MSC gave a very competitive quote and were prepared to discuss our requirements in detail and respond positively. The 12kW Midea unit that they installed is working well. We will be arranging for MSC to do the annual checks.

Martin and Jamie completed the installation of the heat pump back in January . Due to Martin insisting that a heat loss survey was carried out as I was refurbishing an older property, the correct size pump was fitted inline with all the insulation/MVHR improvements being made. The pipework installation by Jamie was done to a fantastic standard. And MSC have been a pleasure to use. Highly recommended.

Martin and Jamie completed the installation of the heat pump just over a year ago. Due to Martin insisting that a heat loss survey was carried out (with the cost being reimbursed from the final bill) the correct amount of radiators were installed and the right size pump was fitted. The pipework for such a large tank fitted into such a small space is amazing. Real crafsmanship Jamie!! A full year has passed, the first service has been carried out and no regrets. Solar panels and battery installation was also organised by Martin and installed February this year. Again, these have been fitted following an assessment of what was suitable for the house. We are more than covered with the amount of electricity that we need on most days, and sell more back to the grid than we had anticipated. Again, the quality of the work is of a high standard.

Martin and Jamie from MCS Heating designed and installed Baxi air source heat pump system for a large new build barn conversion for us. The whole process from them applying for the grant for us to installation has been first class and would highly recommend. Thank you again

We have had recently an air/water heat pump installed to replace a LPG combi-boiler providing hot water and heating. For the expertise and understanding of heat pump installations MSC with 10 years experience cannot be rivalled. From concept to completion they do all the planning from arranging the initial survey to obtaining the government grant and other approvals required. The actual installation was carried out with great skill by Martin and Jamie working long days and showing great skill and maintaining a tidy workspace. These installations are complex and things do go wrong. In this case it was with the new hot water cylinder which developed a leak and had to be replaced. This added another week to the original three day installation program which was lessened once the new tank was available by working additional time. No blame can be attributable to MSC but obviously it did cause inconvenience to ourselves and also to MSC and their work programs. Overall must give a five star rating to the company despite the delay.

Excellent service with very competent and experience engineers. MSC Heating's attention to detail was superb and we were kept fully informed on all of the stages through our installations for Heat pumps. I would thoroughly recommend them for Heat pumps.

Martin replied within an hour of our initial enquiry. He arranged to come round to do a quick survey and gave us a price within the week. Once we had met Martin, he gave us confidence that this was the company we wanted. The process seemed quite lengthy to us, looking back this was because we were approaching winter and Christmas. However, in reality, it took just eight weeks from when we started the process (getting an Energy Performance Certificate) to having the heat pump installed and working. Throughout the process Martin was very helpful, arranging for the heat loss survey to take place, advising us on the most suitable replacement radiators and best of all he made sure we had our heat pump installed before Christmas. The installation was very quick, taking only three days with the electricians coming on day four for just a few hours. During the installation Martin and Jamie were great. They were friendly and good company. They turned up early, but not too early and they always warned us if they planned a long day. Unlike other contractors we had last year for a different job, Martin and Jamie respected our property, and us. It was a real pleasure to have them around. They just got on with their job and the only thing they asked of us was a regular supply of tea and coffee (well they never actually asked, but it was very heavily hinted at!!) which we were of course happy to supply. All in all we cannot recommend a heat pump and MSC Heating highly enough.

Fantastic service - been in discussions since Jan last year as various bits happening around the house and always been communicative. came to see the place which was a fair way to travel and once we were ready to get the heat pump it was efficiently arranged ( timings and delivery) ( from an oil boiler ) They were there early and worked hard and late to get it done - work done to a high standard and very impressed overall with communication/work rate and general pleasantness. Very thorough explanation of how it worked and operated and with the system itself! Warm and hot water

We are really pleased with our ASHP installation. Martin and Jamie are both great workmen and great characters. Having work done about your house always has some stress associated with it but they really worked hard and this has been kept to a minimum. I think ours was probably a bit of a tricky installation (old property/extension with different pipework/lot of microbore) but despite the sub-zero temps now we are nice and warm. There were a few minor niggles but both Martin and Jamie have been on hand and come back to sort these out promptly. I think it's a real credit to them (and any company) that when things aren't right that they have really wanted to get it sorted and have done just that. Thank you to both of you. Thoroughly recommended. PS my wife very pleased and wants to add they have put all the carpets down perfectly!