MSC Heating Limited

We have been impressed with MSC Heating's service from day 1. Installing the ASHP was part of a project involving other work and there were many delays in the planning process. Martin's support was invaluable in the planning and in the official paperwork. There was a hiccup on the part of firm delivering the equipment which Martin resolved quickly and efficiently. From our point of view the actual installation went like a dream, the guys worked hard, explained what they were doing, provided guidance and advice and left the site clean and tidy. We are very pleased both with the ASHP and the service provided and do not hesitate to recommend them to others

Martin installed a Samsung heat pump and new water tank as part of a house renovation at the end of 2022 and provided a professional service throughout. One year later and everything is still running smoothly and efficiently. Throughout the whole process from initial consultation to the final installation, Martin and team provided a high level of service and showed their expertise, providing advice on the best method of installation, helping with all the regulatory paperwork and warranties, and linking us in with other contractors to help with the heat loss survey and external installation (when it transpired we needed a 5 metre tunnel digging under the garden!). He also worked collaboratively with our building contractor to assist with installation alongisde the underfloor heating system, even though that wasn't his job (though in hindsight he was better placed and had more expertise in this area so given the opportunity again we would have arranged for him to do the UHF too). Martin is extremely knowledgeable in his area of expertise, is reasonable priced but also clearly a very in-demand person, but he was always there on-site when he said he would be, was responsive and flexible to our schedule, and never failed to turn up

Martin installed an ASHP for us from start to finish, From managing the government grant to organising a very efficient crew of sparkies. Martin was extremely helpful, informative and professional. His communication and flexibility was really appreciated.

Martin and Jamie installed an ASHP and DHW tank for us and we are very pleased with the result. They worked long hours to complete the work to a tight timetable, and their expertise was evident to me (a retired mechanical engineer). The quality of their work is exceptional - the finished installation is a testament to the fact that they obviously care about the work they do. They cleared up afterwards and the system is running exactly as planned.

Martin & Jamie did a great air source heat pump installation for us. They were lovely to have around and worked long days to get everything completed. We felt very confident that they were doing a good job and their years of experience really showed. They have heat pumps in their own homes too, so they are genuinely committed to the technology! The whole operation was seamless with the electrician (Lee Hodgson) following on immediately after the pump and rads were installed. Martin was great at communicating and when the new BUS was announced, did his best to minimise any delays. We would wholeheartedly recommend Martin without hesitation.

Martin and Jamie did an excellent job installing our air source heat pump and radiators including some tricky rerouting of pipe work so that we no longer had radiators fed from pipes buried in the floor. Martin was very helpful discussing the job beforehand and it was all completed efficiently and quicker than we expected.

I have been in construction industry for 30 years and not seen a nicer job than what MSC installed, pipe work was a work of art , friendly and professional

Installed a heat pump, radiators, water tank; essentially the works. Cleared up too..and were pleasant, competent (very), showed us what to do (and not do). Are coming back to put in the antifreeze. Reused some of the radiators, but mostly put in new bigger ones. We were very tight for time, which meant they worked long hours without complaint.

Martin replied immediately to my inquiry for a ground source heat pump. On his first visit he advised on siting plant room and a suitable system , he gave me contact details for heat loss report and a borehole engineer , both of which completed their work on time and to a high standard. He also managed to liaise with my builder to get all required ground works done to Kensa specs. The quote was reasonable and adhered to . The work didn't take many days but they were long days ! . What really impressed me was the standard of workmanship of the plumbing . Martin also sorted out the BUS grant and deleted it from my invoice even though it took a long time for him to get paid. He has been in touch since to make sure everything was working correctly and that I was completely satisfied . In summary ; nice bloke , does what he says ,on time , to a high standard . Highly recommended .

Martin and Jamie installed a Samsung Air Source Heat pump for us, moved our hot water tank location, all done with a smile and expertise. Highly recommended.