MSC Heating Limited

Had a Worcester Bosch boiler installed. Great job brilliant price quick clean and tidy. Can't recommend highly enough. Excellent

I recently had an air source heat pump installed to replace a very old oil boiler and reached out to 4 companies initially. Martin at MSC was pretty much the only polite and professional person to respond quickly. While I did get 2 full quotes in the end, the companies worked through a salesman who you never thought were giving you the full story (eg charging me £150 for an EPC I didn’t even need). Martin was very patient with my thousands of questions and talked me through every step. He was very clear from the start what was possible with timing of the job and also what was possible with the placement of my heat pump which I was unsure about. He suggested going to look at another pump he had installed and I went to chat with the homeowner and look at the pump placement and overall install. This helped clear up a few questions in my head but also was very transparent to send me to another client before I committed any deposit etc. Martin and Jamie took three days to complete the heat pump and new tank install and all the pipework replacement and radiator replacements. They really work hard doing long days and after seeing the complexity of it all I can now appreciate the amount of work. Very good communication throughout the job explaining everything that was going on, where they would put the pipes out the house, placement of heat pump and radiators etc. Very pleased with the job and thoroughly nice guys as well, would highly recommend.

MSC recently installed an air source heat pump for us and he was absolutely brilliant from start to finish. As soon as we began to discuss the installation with him it was clear he knew exactly what he was talking about and was extremely professional, as well as taking the time to explain anything we were unclear about. The installation itself was really fast - we were really impressed with how hard he and his colleague worked while they were here (especially as it was in the depths of December, so was pretty cold and dark outside). Both were lovely men and were a real pleasure to have in the house. I wouldn't hesitate to recommend MSC Heating - and we hope they can come back to install our underfloor heating later this year!

Martin at MSC Heating did a great job installing a new Samsung Air Source Heat Pump. Unlike other quotes (who used salesmen) Martin knows his stuff and arranged a proper heat loss calculation and acoustic survey. He was very patient answering all our questions and worries as this really was a leap in the dark for us, and arranged for us to visit a customer to see an ASHP in real life. He was polite, tidy and cheerful. I also loved the fact he didn’t just hire a skip but took the trouble to separate out and recycle as much as possible! Finally he helped us apply for the RHI (his estimate was spot on) and now the government will pay back the majority of the cost!! Our house is now consistently at a perfect background heat, and we have lots of hot water. We already have a few friends express interest and have wholeheartedly recommended him.