MSC Heating Limited

Martin is a great guy. Very professional and knows the job well. From the minute I appointed him to fit my ASHP, installation and after service he has been remarkable. He’s always available to answer questions, offers good advice and takes genuine care in his service. Overall very satisfied and now booking in my annual one year service soon. Highly recommended.

Martin and Jamie from MSC Heating installed an ASHP and radiators for us. They were very efficient and professional on a job that was not easy due to the non-stadard construction of our house. Found them to be friendly, approachable, knowledgeable and they gave very helpful advice. Happy to highly recommend MSC Heating.

UFH, ASHP installed efficiently and cheerfully despite a tricky layout and some snags. Also shepherder through the government grant process.

Used Martin to install larger radiators. Was fair on pricing and very friendly. All works well definitely will use when I want to install underfloor heating in due course

We had a hybrid system, consisting of an air source heat pump ( Samsung R32 Generation) and oil boiler, installed by MSC heating to replace our ageing oil boiler. The hybrid system was required due to the size of our home. From the initial proposal through to installation, Martin provided an excellent service, keeping us fully informed and clearly answering all our questions. Martin also supported us in completing the RHI application which went through with no issues. MSC Heating were very professional and did a great job with the installation, ensuring that everything was working as it should be and always clearing up before they left for the day The heat pump has been in place a few months now and is working well with no issues. I have no hesitation in recommending Martin and the team at MSC Heating.

I was introduced to Martin as a result of my initial enquiry with Kensa. From beginning to end of the project Martin kept me fully informed about progress. He was always happy to discuss technical details to ensure I got exactly the system I wanted. Unfortunately, we had some issues with a driller (not Martin's fault) which took some time to resolve. This caused serious delays and inconvenience to both Martin and I. However, when resolved (by finding another borehole driller - easier said than done at the time!) he and Jamie "pulled out all the stops" to ensure the project was finished in time to meet the RHI deadline. They worked long days in cold conditions to get the job done and all work was carried out to a very high standard. Martin and Jamie clearly take a pride in what they do. Once the system was commissioned Martin took me through the RHI application process, which was completed successfully. I am very pleased with the system which has now been running for a few weeks and is performing well.

I am very happy with the heat pump and tank that Martin installed. The house is always warm. I was worried about using a heat pump instead of oil but I am glad I went ahead with it. Martin was good value and got everything sorted.

MSC recently installed an air source heat pump for us and he was absolutely brilliant from start to finish. As soon as we began to discuss the installation with him it was clear he knew exactly what he was talking about and was extremely professional, as well as taking the time to explain anything we were unclear about. The installation itself was really fast - we were really impressed with how hard he and his colleague worked while they were here (especially as it was in the depths of December, so was pretty cold and dark outside). Both were lovely men and were a real pleasure to have in the house. I wouldn't hesitate to recommend MSC Heating - and we hope they can come back to install our underfloor heating later this year!

The heat pump and associated equipment was installed with great precision. The amount of energy required to provide heating in our house has declined by around 70% as a result of the installation. This is despite the fact that our house was built in 1966 and has no special insulation measures apart from cavity wall and 370mm of loft insulation. This was achieved in four and half days including the electrician's work.

I've waited a few months before writing this review so that I could include a little about the difference having solar, battery and heat pump has made to our household. Around 3 months ago MSC Heating fitted all three systems over the course of a month and a half after having to wait around a year of ordering it (thanks Covid) I had around 4 different quotes before coming across MSC, and what made them stand out was that they actually brought in a wealth more information and honest recommendations about the relatively up and coming systems compared to the others I had spoken to. Most others were talking to salesman with a course on the subject, but MSC actually fitted them, lots of them, and it really showed. The quote was reasonable and included the best current equipment where it mattered. I can highly recommend MSC Heating for their experience with these systems, and for the shear quality in advice and fitting. Both of those are absolutely key in getting a successful ASHP system working well. My house is now continually warm all day and night, I can control almost all of it from my smart phone, and my energy bills have significantly dropped. I couldn’t be happier and look forward to seeing the guys back again next year for the first annual service!