Endorsed by Which?

MSC Heating Limited


192 Reviews

Opening Hours
Today - 06:00–22:00
  • Monday 06:00–22:00
  • Tuesday 06:00–22:00
  • Wednesday 06:00–22:00
  • Thursday 06:00–22:00
  • Friday 06:00–22:00
  • Saturday 06:00–22:00
  • Sunday 06:00–22:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

May 2019


We offer full UK coverage to deliver Energy Efficient Heating Installations. We are Gas Safe registered, OFTEC registered and MCS accredited with the NICEIC. With many years of experience in the domestic and commercial Renewable Energy sector and the heating market, we offer installation of Air Source Heat Pumps, Ground Source Heat Pumps, Solar PV, EV Car Chargers and Battery Storage. We cover a very wide range and install many of the Renewable Energy Sources. We pride ourselves in professional workmanship, reliability and we always take a clean and tidy approach to all work undertaken. The majority of our business comes from recommendations, We are on most major review platforms (ie trust pilot, which) with previous customers leaving 5 stars for MSC regarding our approach to their installation. Please take the time to look at our highly rated reviews.We pride ourselves in being a Company that is Governed by WHICH and we have been a member of RECC association for many years.

What we do

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Home energy analysis
    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
    • Immersion Heaters
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Underfloor heating
    • Gas cooker installation
    • Gas emergencies
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
    • Water softener installation and maintenance
  • Electricians

  • More Services

    • solar panel battery storage
    • lpg boilers
    • oil boilers

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

192 reviews
Customer Service
Sort by
Air source heat pump installation
Customer Service
We had a hybrid system, consisting of an air source heat pump ( Samsung R32 Generation) and oil boiler, installed by MSC heating to replace our ageing oil boiler. The hybrid system was required due to the size of our home. From the initial proposal through to installation, Martin provided an excellent service, keeping us fully informed and clearly answering all our questions. Martin also supported us in completing the RHI application which went through with no issues. MSC Heating were very professional and did a great job with the installation, ensuring that everything was working as it should be and always clearing up before they left for the day The heat pump has been in place a few months now and is working well with no issues. I have no hesitation in recommending Martin and the team at MSC Heating.
Customer in Staffordshire Posted on 14/03/2022 , work completed 15/01/2022
Kensa Heat Pump Installation
Customer Service
I was introduced to Martin as a result of my initial enquiry with Kensa. From beginning to end of the project Martin kept me fully informed about progress. He was always happy to discuss technical details to ensure I got exactly the system I wanted. Unfortunately, we had some issues with a driller (not Martin's fault) which took some time to resolve. This caused serious delays and inconvenience to both Martin and I. However, when resolved (by finding another borehole driller - easier said than done at the time!) he and Jamie "pulled out all the stops" to ensure the project was finished in time to meet the RHI deadline. They worked long days in cold conditions to get the job done and all work was carried out to a very high standard. Martin and Jamie clearly take a pride in what they do. Once the system was commissioned Martin took me through the RHI application process, which was completed successfully. I am very pleased with the system which has now been running for a few weeks and is performing well.
Customer in Staffordshire Posted on 14/03/2022 , work completed 18/02/2022
Samsung Heat pump
Customer Service
I am very happy with the heat pump and tank that Martin installed. The house is always warm. I was worried about using a heat pump instead of oil but I am glad I went ahead with it. Martin was good value and got everything sorted.
Customer in Worcestershire Posted on 27/01/2022 , work completed 07/11/2021
Five stars air source heat pump installation
Customer Service
MSC recently installed an air source heat pump for us and he was absolutely brilliant from start to finish. As soon as we began to discuss the installation with him it was clear he knew exactly what he was talking about and was extremely professional, as well as taking the time to explain anything we were unclear about. The installation itself was really fast - we were really impressed with how hard he and his colleague worked while they were here (especially as it was in the depths of December, so was pretty cold and dark outside). Both were lovely men and were a real pleasure to have in the house. I wouldn't hesitate to recommend MSC Heating - and we hope they can come back to install our underfloor heating later this year!
Customer in Cheshire East Posted on 25/01/2022 , work completed 10/12/2021
review of heat pump installation by MSC Heating
Customer Service
The heat pump and associated equipment was installed with great precision. The amount of energy required to provide heating in our house has declined by around 70% as a result of the installation. This is despite the fact that our house was built in 1966 and has no special insulation measures apart from cavity wall and 370mm of loft insulation. This was achieved in four and half days including the electrician's work.
Customer in West Midlands Posted on 06/01/2022 , work completed 09/12/2021
I left this a few months before reviewing our new system
Customer Service
I've waited a few months before writing this review so that I could include a little about the difference having solar, battery and heat pump has made to our household. Around 3 months ago MSC Heating fitted all three systems over the course of a month and a half after having to wait around a year of ordering it (thanks Covid) I had around 4 different quotes before coming across MSC, and what made them stand out was that they actually brought in a wealth more information and honest recommendations about the relatively up and coming systems compared to the others I had spoken to. Most others were talking to salesman with a course on the subject, but MSC actually fitted them, lots of them, and it really showed. The quote was reasonable and included the best current equipment where it mattered. I can highly recommend MSC Heating for their experience with these systems, and for the shear quality in advice and fitting. Both of those are absolutely key in getting a successful ASHP system working well. My house is now continually warm all day and night, I can control almost all of it from my smart phone, and my energy bills have significantly dropped. I couldn’t be happier and look forward to seeing the guys back again next year for the first annual service!
Adam in South Gloucestershire Posted on 10/12/2021 , work completed 29/10/2021
Great quality work
Customer Service
We’ve recently had an air source heating system installed by MSC Heating. Martin explained the entire process very clearly and we were very happy with the installation process. He was very knowledgeable and explained everything in detail from the beginning to the end. We would highly recommend MSC Heating to anyone.
Customer in West Midlands Posted on 08/10/2021 , work completed 24/09/2021
Air Source Heat Pump
Customer Service
I recently had an air source heat pump installed to replace a very old oil boiler and reached out to 4 companies initially. Martin at MSC was pretty much the only polite and professional person to respond quickly. While I did get 2 full quotes in the end, the companies worked through a salesman who you never thought were giving you the full story (eg charging me £150 for an EPC I didn’t even need). Martin was very patient with my thousands of questions and talked me through every step. He was very clear from the start what was possible with timing of the job and also what was possible with the placement of my heat pump which I was unsure about. He suggested going to look at another pump he had installed and I went to chat with the homeowner and look at the pump placement and overall install. This helped clear up a few questions in my head but also was very transparent to send me to another client before I committed any deposit etc. Martin and Jamie took three days to complete the heat pump and new tank install and all the pipework replacement and radiator replacements. They really work hard doing long days and after seeing the complexity of it all I can now appreciate the amount of work. Very good communication throughout the job explaining everything that was going on, where they would put the pipes out the house, placement of heat pump and radiators etc. Very pleased with the job and thoroughly nice guys as well, would highly recommend.
George in Leicestershire Posted on 17/08/2021 , work completed 11/08/2021
Unreliable Waste of Time
Required installation for a ground source heat pump, began communicating Nov 2020. Martyn seemed confused at every engagement what are plan was, he had a continuous list of blockers of which each one I paid premium to expedite us through… all in all Martyn reset the install date twice and then finally cancelled the installation four weeks before his “guaranteed” date. It will be difficult/ all but impossible now to find another installer for green central heating before winter and if I’m really unlucky I may not find one before RHI grant changes Mar 2022. What I also have a big issue is with is my two children in our home who this situation is not going to be ideal for reaching the end of summer and no roadmap for central heating at all… … all in all no I would not recommend this company. I did get my £6k deposit back though!
Customer in Milton Keynes Posted on 13/08/2021 (Reviewer did not use service)
Trustworthy, efficient & a job well done
Customer Service
We’ve had our new boiler installed recently by MSC Heating, they did a beautiful job & we are very pleased with the result. They are a very reliable team of professional ppl, very friendly, approachable, helpful, trustworthy, hard working & on time. They are extremely knowledgeable in what they do & reasonable price. They went through the details thoroughly with us, like how to operate the boiler, aftercare & yearly checkup; they made sure we understood the details & what the work they had done. I will definitely recommend MSC to other ppl & will use their service if we need anything they could help in the future.
Customer in West Midlands Posted on 12/07/2021 , work completed 10/07/2021