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Endorsed by Which?
MSC Heating Limited
Opening Hours
Today - 06:00–22:00
- Monday 06:00–22:00
- Tuesday 06:00–22:00
- Wednesday 06:00–22:00
- Thursday 06:00–22:00
- Friday 06:00–22:00
- Saturday 06:00–22:00
- Sunday 06:00–22:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
We offer full UK coverage to deliver Energy Efficient Heating Installations. We are Gas Safe registered, OFTEC registered and MCS accredited with the NICEIC. With many years of experience in the domestic and commercial Renewable Energy sector and the heating market, we offer installation of Air Source Heat Pumps, Ground Source Heat Pumps, Solar PV, EV Car Chargers and Battery Storage. We cover a very wide range and install many of the Renewable Energy Sources. We pride ourselves in professional workmanship, reliability and we always take a clean and tidy approach to all work undertaken. The majority of our business comes from recommendations, We are on most major review platforms (ie trust pilot, which) with previous customers leaving 5 stars for MSC regarding our approach to their installation. Please take the time to look at our highly rated reviews.We pride ourselves in being a Company that is Governed by WHICH and we have been a member of RECC association for many years.
What we do
Renewable energy
- Air source heat pumps
- Ground source heat pumps
- Home energy analysis
- Solar Panel Maintenance
- Solar panels
- Solar water heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
- Immersion Heaters
Boiler, central heating and gas engineers
- Boiler installation
- Boiler servicing
- Boiler repair
- Gas fire repair and servicing
- Gas safety testing and inspection
- Radiators and central heating
- Underfloor heating
- Gas cooker installation
- Gas emergencies
- Power flushing
Plumbers
- Unvented cylinder installation and maintenance
- Emergency plumbing services
- Water softener installation and maintenance
Electricians
More Services
- solar panel battery storage
- lpg boilers
- oil boilers
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
207 reviews
Recommended
Recommended
by 99% of customers
Sort by
Unreliable Waste of Time
Required installation for a ground source heat pump, began communicating Nov 2020. Martyn seemed confused at every engagement what are plan was, he had a continuous list of blockers of which each one I paid premium to expedite us through… all in all Martyn reset the install date twice and then finally cancelled the installation four weeks before his “guaranteed” date. It will be difficult/ all but impossible now to find another installer for green central heating before winter and if I’m really unlucky I may not find one before RHI grant changes Mar 2022. What I also have a big issue is with is my two children in our home who this situation is not going to be ideal for reaching the end of summer and no roadmap for central heating at all… … all in all no I would not recommend this company. I did get my £6k deposit back though!
Customer in Milton Keynes
(Reviewer did not use service)
Beware
Customer Service
Quality
Value
The company installed a new boiler, efficiently and to the agreed quote in a day and I was satisfied at the time. As the partners left the house I enquired as to how they wanted paying and Martin responded he wanted paying that night, initially I thought it a joke but it wasn't. 2 days later the boiler stopped responding to the timer. Craig came out to fix it on the Friday again efficiently it took a bit of fault finding, I was very pleased. I had not yet paid as I wanted to make sure the system was working well. I had asked Martin what his terms of payment were on the phone call I made to contract the company to do the work, I did not receive a clear answer. There were no written Terms of payment on either the quote, invoice or web site, I should have been more careful. On Sunday night 17 march about 2130 I started getting text messages from Martin demanding payment with such comments as 'when can you pay', 'We are not a bank', 'every job installed is paid same day', 'delayed payment give us stress'. I told Martin I wished to make sure the system worked well and I would pay in 48 hrs. I got further texts, 'I am getting sick of reminders'. All this left me stressed and harassed. So customer relations are very poor and can become of a bullying nature. I think it is deceitful of the company not to be clear what their terms of payment are at the outset. Had I known I would not have contracted them. A very unpleasant experience.
Customer in West Midlands
, work completed
Oh dear!
Customer Service
Quality
Value
First, when choosing an air source system and getting initial advice, the service was excellent and included a weekend visit to look at the site. Unfortunately, thats where the excellence ended. Issues to deal with: *Failure to respond to annual service request - requiring me to find a new engineer * Not attending on dates agreed *Not replying to emails/messages *Poor advice with regards to the Renewable Heat Incentive, leading to a loss of £4k *Hidden costs not mentioned (floor coverings) *Some poor quality flooring not related to the age of the building (18 century house with some uneven wooden floors but also some flat concrete floors)
Customer in Warwickshire
, work completed
Good job, finished well.
Customer Service
Quality
Value
Overall a positive experience.
Lloyd, West Midlands
, work completed
Recommended
Clean & Professional
Customer Service
Quality
Value
Very happy. Yes I would recommend!
Dino, West Midlands
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Very helpful and efficient with work carried out answered all questions/queries
Helen, Worcestershire
, work completed
Recommended
MSC Heating
Customer Service
Quality
Value
Martin fitted our ASHP and underfloor heating, they were both completed professionally and on time, he also helped us with our RHI application, and was always available to answer any subsequent queries and questions. 1st rate supplier.
Customer in Staffordshire
, work completed
Recommended
New heating
Customer Service
Quality
Value
Fast efficient service with quote & doing the work.
Winifred, West Midlands
, work completed
Recommended
Complete heating system
Customer Service
Quality
Value
I have just had a complete heating system installed by this company. In 3 days Ben and George removed my old heating system and installed and commissioned my new one cleaning up as they worked. I would definitely recommend these to anybody.
Customer in Staffordshire
, work completed
Recommended
Air Source Heat Pump installed and working very well.
Customer Service
Quality
Value
Martin was very helpful from the first contact to completion of the installation. This was quite an intricate job, since I kept the exisiting gas boiler and hot water tank, but had the ASHP for heating the radiators. Fitting the additional pipes into the exiting airing cupboard took some skill by Phil. Martin took time to discuss the solution design, which necessitiated replacing 5 radiators. House is now very warm, but good efficiency from the ASHP. Martin was prompt with all the paperwork, liasing with the DNO and helpimng with the RHI application. Professional company, i reccommend them to anybody wanting an ASHP installed.
Customer in Warwickshire
, work completed
Recommended