Impressive Professionalism and Customer Service
We have been impressed with MSC Heating's service from day 1. Installing the ASHP was part of a project involving other work and there were many delays in the planning process. Martin's support was invaluable in the planning and in the official paperwork. There was a hiccup on the part of firm delivering the equipment which Martin resolved quickly and efficiently. From our point of view the actual installation went like a dream, the guys worked hard, explained what they were doing, provided guidance and advice and left the site clean and tidy. We are very pleased both with the ASHP and the service provided and do not hesitate to recommend them to others
Customer in Kent
Posted on 21/02/2024
, work completed 07/02/2024
Recommended
Martin is great
Martin and team installed an air source heat pump to our self build property last month. Martin sorted the grant out for us with minimum difficulty (the only difficulty was ofgem themselves) and installed our full system quickly and efficiently. We will defo be seeing them once a year for our service’s thanks guys!
Customer in West Midlands
Posted on 03/07/2024
, work completed 31/05/2024
Recommended
Installation of solar panels and heat pumps
MSC heating and Plumbing, aka Martin and Jamie. Highly recommend the above company, who recently installed a large solar panel array and heat pumps. A very professional and friendly company. Any technical problems were overcome professionally and with a sense of humour. Highly recommend MSC
Customer in West Midlands
Posted on 11/12/2024
, work completed 01/10/2024
Recommended
Excellent service, highly experienced engineers
Excellent service with very competent and experience engineers. MSC Heating's attention to detail was superb and we were kept fully informed on all of the stages through our installations for Heat pumps. I would thoroughly recommend them for Heat pumps.
Customer in West Midlands
Posted on 31/03/2025
, work completed 31/03/2025
Recommended
Just excellent
Martin replied within an hour of our initial enquiry. He arranged to come round to do a quick survey and gave us a price within the week. Once we had met Martin, he gave us confidence that this was the company we wanted. The process seemed quite lengthy to us, looking back this was because we were approaching winter and Christmas. However, in reality, it took just eight weeks from when we started the process (getting an Energy Performance Certificate) to having the heat pump installed and working. Throughout the process Martin was very helpful, arranging for the heat loss survey to take place, advising us on the most suitable replacement radiators and best of all he made sure we had our heat pump installed before Christmas. The installation was very quick, taking only three days with the electricians coming on day four for just a few hours. During the installation Martin and Jamie were great. They were friendly and good company. They turned up early, but not too early and they always warned us if they planned a long day. Unlike other contractors we had last year for a different job, Martin and Jamie respected our property, and us. It was a real pleasure to have them around. They just got on with their job and the only thing they asked of us was a regular supply of tea and coffee (well they never actually asked, but it was very heavily hinted at!!) which we were of course happy to supply. All in all we cannot recommend a heat pump and MSC Heating highly enough.
Customer in West Midlands
Posted on 21/01/2025
, work completed 19/12/2024
Recommended
Excellent job.
Both Craig and Martin were very professional, reliable and approachable. Service was excellent! Thanks for doing a great job!
Karen, West Midlands
Posted on 03/07/2017
, work completed 03/07/2017
Recommended
Plumbing
Very good workmanship. I will recommend.
Myles, West Midlands
Posted on 18/07/2017
, work completed 18/07/2017
Recommended
Very pleased
Full central heating and new boiler. Excellent job, really fast, really nice workmen. Very pleased. Highly recommended.
Jane, Worcestershire
Posted on 03/11/2017
, work completed 03/11/2017
Recommended
Great
Great, under floor heating install and pipe run.
Spencer, West Midlands
Posted on 26/10/2017
, work completed 26/10/2017
Recommended
Lovely chaps, friendly and efficient
Both engineers were friendly and happy. Come on time and got on with the job immediately. Would have them again and would recommend them.
Rebecca, West Midlands
Posted on 16/10/2017
, work completed 16/10/2017
Recommended
Brilliant job, very professional.
MSC Heating was great, very fast, clean, professional and good with timekeeping. I would recommend them all the time.
Andrew, West Midlands
Posted on 12/10/2017
, work completed 12/10/2017
Recommended
Full heating
Gavin, Worcestershire
Posted on 06/02/2018
, work completed 06/02/2018
Recommended
Professional, Hardworking and very competitive
I have used Msc heating to install 2 Worcester bosch boilers and radiators at 2 of my properties. Absolutely faultless. Craig and Martin work so hard in a most efficient and quality way. They are professional, polite and are very competitive in the price. I highly recommend them and will be using them again very soon in my latest property
Michael
Posted on 19/06/2017
, work completed 19/06/2017
Recommended
Well impressed
completely replacement/upgrade of central heating systems. Most impressed with speed and quality of installation. No mess, no damage. Everything tested, would recommend to anyone in need.
Anthony, West Midlands
Posted on 22/02/2017
, work completed 22/02/2017
Recommended
Brilliant job
Brilliant job, very tidy and polite.
Christopher, West Midlands
Posted on 30/05/2017
, work completed 30/05/2017
Recommended
Highly Recommend
This company installed a new heating system in a buy to let I own. Chose them from 3 other quotes as they were competitive and seemed to know what they were doing. Was worried about inconveniencing tenants, but they couldn't have been happier! Fitters were friendly and efficient, turned up on time, worked like Trojans to complete the job early and left no mess. Perfect job. Thanks guys - will certainly use you again!
R Sykes
Posted on 12/05/2017
, work completed 12/05/2017
Recommended
Boiler replacement and radiators
MSC Heating recently upgraded my central heating system with a new boiler and radiators. Received useful advice prior to installation of our boiler that saved us a considerable amount of money compared to other companies. I scored a 5 star for their service which was reliable, exactly as agreed at time of placing order and competitively priced. The engineers arrived on time with a professional and courteous approach. My house was left clean and tidy after a day work. I also appreciated the guidance given by the engineers when choosing the type of upgrade required. The engineers were very punctual, hardworking and explained all the new functionalities of the controls in detail. I have to say this company kept to all time scales and the quote was spot on.. I will be available to give any feedback/information over the phone. Thank you to all at MSC Heating. Great Job, good prices and friendly service, would definitely recommend and will most certainly use again.
Dimitrios
Posted on 07/05/2017
, work completed 07/05/2017
Recommended
Efficient, clean, professional
Rajni, West Midlands
Posted on 23/05/2017
, work completed 23/05/2017
Recommended
New boiler
Excellent job. Team turned up on time, worked efficiently in a cramped space, were cheerful and helpful and found efficient solutions to unexpected issues to do with installation. Tidy job well done. We now have a toasty warm home. Thank you lads!
Rodbard
Posted on 16/09/2017
, work completed 16/09/2017
Recommended
Great job
Please with work good job.
Steven, West Midlands
Posted on 08/09/2017
, work completed 08/09/2017
Recommended
Brilliant job
Martin and Craig were very good at their job; work was carried out very quickly and good job. Thanks again, would recommend them to anyone.
John, Staffordshire
Posted on 15/11/2017
, work completed 15/11/2017
Recommended
Boiler change
Good clean reliable fast and on time.
Stephen, West Midlands
Posted on 28/11/2017
, work completed 28/11/2017
Recommended
Boiler service and new time clock
Came on the day they said, was very polite. Talked me through everything.
Julie, West Midlands
Posted on 30/11/2017
, work completed 30/11/2017
Recommended
New boiler
Great service - highly recommended.
Raymond, West Midlands
Posted on 09/05/2018
, work completed 09/05/2018
Recommended
Excellent
Gave very competitive quote, was very flexible with accommodating my questions and needs, was very professional and courteous, punctual.
Antony, West Midlands
Posted on 29/03/2018
, work completed 29/03/2018
Recommended