Endorsed by Which?

MSC Heating Limited

5.0

192 Reviews

Opening Hours
Today - 06:00–22:00
  • Monday 06:00–22:00
  • Tuesday 06:00–22:00
  • Wednesday 06:00–22:00
  • Thursday 06:00–22:00
  • Friday 06:00–22:00
  • Saturday 06:00–22:00
  • Sunday 06:00–22:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

May 2019

About

We offer full UK coverage to deliver Energy Efficient Heating Installations. We are Gas Safe registered, OFTEC registered and MCS accredited with the NICEIC. With many years of experience in the domestic and commercial Renewable Energy sector and the heating market, we offer installation of Air Source Heat Pumps, Ground Source Heat Pumps, Solar PV, EV Car Chargers and Battery Storage. We cover a very wide range and install many of the Renewable Energy Sources. We pride ourselves in professional workmanship, reliability and we always take a clean and tidy approach to all work undertaken. The majority of our business comes from recommendations, We are on most major review platforms (ie trust pilot, which) with previous customers leaving 5 stars for MSC regarding our approach to their installation. Please take the time to look at our highly rated reviews.We pride ourselves in being a Company that is Governed by WHICH and we have been a member of RECC association for many years.

What we do

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Home energy analysis
    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
    • Immersion Heaters
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Underfloor heating
    • Gas cooker installation
    • Gas emergencies
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
    • Water softener installation and maintenance
  • Electricians

  • More Services

    • solar panel battery storage
    • lpg boilers
    • oil boilers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
192 reviews
Customer Service
4.9
Quality
5.0
Value
5.0
Sort by
Satisfaction Guaranteed
Customer Service
Quality
Value
Thank you Martin and Jamie for your excellent and professional job. You were hard working and tidy, installing my new tanks and heat pump to a high standard. To start and complete the project in three days was really good. I expected the installation to take much longer. The Samsung heat pump is quiet and efficient; providing ample hot water for my needs. Communication was fast and most helpful. I would recommend MSC heating to everyone as they are a top class company.
Customer in West Midlands Posted on 04/05/2024 , work completed 15/04/2024
Impressive Professionalism and Customer Service
Customer Service
Quality
Value
We have been impressed with MSC Heating's service from day 1. Installing the ASHP was part of a project involving other work and there were many delays in the planning process. Martin's support was invaluable in the planning and in the official paperwork. There was a hiccup on the part of firm delivering the equipment which Martin resolved quickly and efficiently. From our point of view the actual installation went like a dream, the guys worked hard, explained what they were doing, provided guidance and advice and left the site clean and tidy. We are very pleased both with the ASHP and the service provided and do not hesitate to recommend them to others
Customer in Kent Posted on 21/02/2024 , work completed 07/02/2024
Samsung ASHP and water tank installation
Customer Service
Quality
Value
Martin installed a Samsung heat pump and new water tank as part of a house renovation at the end of 2022 and provided a professional service throughout. One year later and everything is still running smoothly and efficiently. Throughout the whole process from initial consultation to the final installation, Martin and team provided a high level of service and showed their expertise, providing advice on the best method of installation, helping with all the regulatory paperwork and warranties, and linking us in with other contractors to help with the heat loss survey and external installation (when it transpired we needed a 5 metre tunnel digging under the garden!). He also worked collaboratively with our building contractor to assist with installation alongisde the underfloor heating system, even though that wasn't his job (though in hindsight he was better placed and had more expertise in this area so given the opportunity again we would have arranged for him to do the UHF too). Martin is extremely knowledgeable in his area of expertise, is reasonable priced but also clearly a very in-demand person, but he was always there on-site when he said he would be, was responsive and flexible to our schedule, and never failed to turn up
Customer in West Midlands Posted on 22/01/2024 , work completed 06/11/2022
Awesome ASHP/Tank Install
Customer Service
Quality
Value
Martin installed an ASHP for us from start to finish, From managing the government grant to organising a very efficient crew of sparkies. Martin was extremely helpful, informative and professional. His communication and flexibility was really appreciated.
Customer in Warwickshire Posted on 28/12/2023 , work completed 11/08/2023
Excellent job completed on time
Customer Service
Quality
Value
Martin and Jamie installed an ASHP and DHW tank for us and we are very pleased with the result. They worked long hours to complete the work to a tight timetable, and their expertise was evident to me (a retired mechanical engineer). The quality of their work is exceptional - the finished installation is a testament to the fact that they obviously care about the work they do. They cleared up afterwards and the system is running exactly as planned.
Customer in West Midlands Posted on 27/12/2023 , work completed 10/12/2023
Great job on air source system installation
Customer Service
Quality
Value
Martin & Jamie did a great air source heat pump installation for us. They were lovely to have around and worked long days to get everything completed. We felt very confident that they were doing a good job and their years of experience really showed. They have heat pumps in their own homes too, so they are genuinely committed to the technology! The whole operation was seamless with the electrician (Lee Hodgson) following on immediately after the pump and rads were installed. Martin was great at communicating and when the new BUS was announced, did his best to minimise any delays. We would wholeheartedly recommend Martin without hesitation.
Customer in West Midlands Posted on 02/12/2023 , work completed 16/11/2023
Fitting of ASHP system, radiators and new pipework
Customer Service
Quality
Value
Martin and Jamie did an excellent job installing our air source heat pump and radiators including some tricky rerouting of pipe work so that we no longer had radiators fed from pipes buried in the floor. Martin was very helpful discussing the job beforehand and it was all completed efficiently and quicker than we expected.
Customer in Northamptonshire Posted on 05/09/2023 , work completed 10/08/2023
Amazing job
Customer Service
Quality
Value
I have been in construction industry for 30 years and not seen a nicer job than what MSC installed, pipe work was a work of art , friendly and professional
Customer in Gloucestershire Posted on 31/08/2023 , work completed 07/06/2023
Cheerful, hardworkers, big job done well
Customer Service
Quality
Value
Installed a heat pump, radiators, water tank; essentially the works. Cleared up too..and were pleasant, competent (very), showed us what to do (and not do). Are coming back to put in the antifreeze. Reused some of the radiators, but mostly put in new bigger ones. We were very tight for time, which meant they worked long hours without complaint.
Customer in West Midlands Posted on 02/08/2023 , work completed 03/07/2023
Exceptional standard of work
Customer Service
Quality
Value
Martin replied immediately to my inquiry for a ground source heat pump. On his first visit he advised on siting plant room and a suitable system , he gave me contact details for heat loss report and a borehole engineer , both of which completed their work on time and to a high standard. He also managed to liaise with my builder to get all required ground works done to Kensa specs. The quote was reasonable and adhered to . The work didn't take many days but they were long days ! . What really impressed me was the standard of workmanship of the plumbing . Martin also sorted out the BUS grant and deleted it from my invoice even though it took a long time for him to get paid. He has been in touch since to make sure everything was working correctly and that I was completely satisfied . In summary ; nice bloke , does what he says ,on time , to a high standard . Highly recommended .
Customer in Worcestershire Posted on 19/06/2023 , work completed 24/04/2023
First class work!
Customer Service
Quality
Value
Martin and Jamie installed a Samsung Air Source Heat pump for us, moved our hot water tank location, all done with a smile and expertise. Highly recommended.
Customer in Herefordshire Posted on 05/05/2023 , work completed 01/03/2023
MSC Heating
Customer Service
Quality
Value
Martin fitted our ASHP and underfloor heating, they were both completed professionally and on time, he also helped us with our RHI application, and was always available to answer any subsequent queries and questions. 1st rate supplier.
Customer in Staffordshire Posted on 04/05/2023 , work completed 13/05/2022
Professionally installed Air Source Heat Pump
Customer Service
Quality
Value
Moving from a Gas Boiler to an Air Source Heat Pump central heating system seemed like a big step. Martin of MSC Heating was tireless in answering all the questions I had. He arranged a visit to a local home where he had carried out an Air Source Heat Pump installation. Our new system was installed professionally, on budget, and is working well. Martin also arranged an upgrade to our Solar System to complement the Heat Pump. Martin always answers telephone calls and provides ongoing support. I recommend MSC Heating.
Customer in Worcestershire Posted on 14/03/2023 , work completed 08/08/2022
Installed my Air Source Heat Pump
Customer Service
Quality
Value
Installed my air source heat pump and replaced most of my radiators. Very, very quick, clean, and efficient. Whole thing was done much quicker than I thought it would be with barely any evidence anyone had been there. They even found a problem the previous owner had left with my pipework and fixed it for me! Top guys.
Customer in West Midlands Posted on 07/03/2023 , work completed 22/09/2022
Great service installing ASHP
Customer Service
Quality
Value
Great service from MSC Heating from start to finish. They provided us lots of information to make the right decisions for a ASHP and were very professional during the install and answering any questions. Highly recommended!
Customer in West Midlands Posted on 25/01/2023 , work completed 23/09/2022
Air Source heat pump installation
Martin and Jamie did a professional job.They tied up perfectly after too. Work was finished on 16.08.2022
Customer in Staffordshire Posted on 08/11/2022 (Reviewer did not use service)
Brilliant plumber and engineer
Customer Service
Quality
Value
Martin is a great guy. Very professional and knows the job well. From the minute I appointed him to fit my ASHP, installation and after service he has been remarkable. He’s always available to answer questions, offers good advice and takes genuine care in his service. Overall very satisfied and now booking in my annual one year service soon. Highly recommended.
Customer in West Midlands Posted on 15/10/2022 , work completed 15/10/2021
MSC Heating review
Customer Service
Quality
Value
Martin and Jamie from MSC Heating installed an ASHP and radiators for us. They were very efficient and professional on a job that was not easy due to the non-stadard construction of our house. Found them to be friendly, approachable, knowledgeable and they gave very helpful advice. Happy to highly recommend MSC Heating.
Customer in Powys Posted on 21/07/2022 , work completed 11/07/2022
Excellent service
Customer Service
Quality
Value
UFH, ASHP installed efficiently and cheerfully despite a tricky layout and some snags. Also shepherder through the government grant process.
Customer in Northamptonshire Posted on 17/07/2022 , work completed 15/07/2022
Really pleased
Customer Service
Quality
Value
Used Martin to install larger radiators. Was fair on pricing and very friendly. All works well definitely will use when I want to install underfloor heating in due course
Andrew in West Midlands Posted on 30/04/2022 , work completed 30/04/2022
Air source heat pump installation
Customer Service
Quality
Value
We had a hybrid system, consisting of an air source heat pump ( Samsung R32 Generation) and oil boiler, installed by MSC heating to replace our ageing oil boiler. The hybrid system was required due to the size of our home. From the initial proposal through to installation, Martin provided an excellent service, keeping us fully informed and clearly answering all our questions. Martin also supported us in completing the RHI application which went through with no issues. MSC Heating were very professional and did a great job with the installation, ensuring that everything was working as it should be and always clearing up before they left for the day The heat pump has been in place a few months now and is working well with no issues. I have no hesitation in recommending Martin and the team at MSC Heating.
Customer in Staffordshire Posted on 14/03/2022 , work completed 15/01/2022
Kensa Heat Pump Installation
Customer Service
Quality
Value
I was introduced to Martin as a result of my initial enquiry with Kensa. From beginning to end of the project Martin kept me fully informed about progress. He was always happy to discuss technical details to ensure I got exactly the system I wanted. Unfortunately, we had some issues with a driller (not Martin's fault) which took some time to resolve. This caused serious delays and inconvenience to both Martin and I. However, when resolved (by finding another borehole driller - easier said than done at the time!) he and Jamie "pulled out all the stops" to ensure the project was finished in time to meet the RHI deadline. They worked long days in cold conditions to get the job done and all work was carried out to a very high standard. Martin and Jamie clearly take a pride in what they do. Once the system was commissioned Martin took me through the RHI application process, which was completed successfully. I am very pleased with the system which has now been running for a few weeks and is performing well.
Customer in Staffordshire Posted on 14/03/2022 , work completed 18/02/2022
Samsung Heat pump
Customer Service
Quality
Value
I am very happy with the heat pump and tank that Martin installed. The house is always warm. I was worried about using a heat pump instead of oil but I am glad I went ahead with it. Martin was good value and got everything sorted.
Customer in Worcestershire Posted on 27/01/2022 , work completed 07/11/2021
Five stars air source heat pump installation
Customer Service
Quality
Value
MSC recently installed an air source heat pump for us and he was absolutely brilliant from start to finish. As soon as we began to discuss the installation with him it was clear he knew exactly what he was talking about and was extremely professional, as well as taking the time to explain anything we were unclear about. The installation itself was really fast - we were really impressed with how hard he and his colleague worked while they were here (especially as it was in the depths of December, so was pretty cold and dark outside). Both were lovely men and were a real pleasure to have in the house. I wouldn't hesitate to recommend MSC Heating - and we hope they can come back to install our underfloor heating later this year!
Customer in Cheshire East Posted on 25/01/2022 , work completed 10/12/2021
review of heat pump installation by MSC Heating
Customer Service
Quality
Value
The heat pump and associated equipment was installed with great precision. The amount of energy required to provide heating in our house has declined by around 70% as a result of the installation. This is despite the fact that our house was built in 1966 and has no special insulation measures apart from cavity wall and 370mm of loft insulation. This was achieved in four and half days including the electrician's work.
Customer in West Midlands Posted on 06/01/2022 , work completed 09/12/2021
I left this a few months before reviewing our new system
Customer Service
Quality
Value
I've waited a few months before writing this review so that I could include a little about the difference having solar, battery and heat pump has made to our household. Around 3 months ago MSC Heating fitted all three systems over the course of a month and a half after having to wait around a year of ordering it (thanks Covid) I had around 4 different quotes before coming across MSC, and what made them stand out was that they actually brought in a wealth more information and honest recommendations about the relatively up and coming systems compared to the others I had spoken to. Most others were talking to salesman with a course on the subject, but MSC actually fitted them, lots of them, and it really showed. The quote was reasonable and included the best current equipment where it mattered. I can highly recommend MSC Heating for their experience with these systems, and for the shear quality in advice and fitting. Both of those are absolutely key in getting a successful ASHP system working well. My house is now continually warm all day and night, I can control almost all of it from my smart phone, and my energy bills have significantly dropped. I couldn’t be happier and look forward to seeing the guys back again next year for the first annual service!
Adam in South Gloucestershire Posted on 10/12/2021 , work completed 29/10/2021
Great quality work
Customer Service
Quality
Value
We’ve recently had an air source heating system installed by MSC Heating. Martin explained the entire process very clearly and we were very happy with the installation process. He was very knowledgeable and explained everything in detail from the beginning to the end. We would highly recommend MSC Heating to anyone.
Customer in West Midlands Posted on 08/10/2021 , work completed 24/09/2021
Air Source Heat Pump
Customer Service
Quality
Value
I recently had an air source heat pump installed to replace a very old oil boiler and reached out to 4 companies initially. Martin at MSC was pretty much the only polite and professional person to respond quickly. While I did get 2 full quotes in the end, the companies worked through a salesman who you never thought were giving you the full story (eg charging me £150 for an EPC I didn’t even need). Martin was very patient with my thousands of questions and talked me through every step. He was very clear from the start what was possible with timing of the job and also what was possible with the placement of my heat pump which I was unsure about. He suggested going to look at another pump he had installed and I went to chat with the homeowner and look at the pump placement and overall install. This helped clear up a few questions in my head but also was very transparent to send me to another client before I committed any deposit etc. Martin and Jamie took three days to complete the heat pump and new tank install and all the pipework replacement and radiator replacements. They really work hard doing long days and after seeing the complexity of it all I can now appreciate the amount of work. Very good communication throughout the job explaining everything that was going on, where they would put the pipes out the house, placement of heat pump and radiators etc. Very pleased with the job and thoroughly nice guys as well, would highly recommend.
George in Leicestershire Posted on 17/08/2021 , work completed 11/08/2021
Unreliable Waste of Time
Required installation for a ground source heat pump, began communicating Nov 2020. Martyn seemed confused at every engagement what are plan was, he had a continuous list of blockers of which each one I paid premium to expedite us through… all in all Martyn reset the install date twice and then finally cancelled the installation four weeks before his “guaranteed” date. It will be difficult/ all but impossible now to find another installer for green central heating before winter and if I’m really unlucky I may not find one before RHI grant changes Mar 2022. What I also have a big issue is with is my two children in our home who this situation is not going to be ideal for reaching the end of summer and no roadmap for central heating at all… … all in all no I would not recommend this company. I did get my £6k deposit back though!
Customer in Milton Keynes Posted on 13/08/2021 (Reviewer did not use service)
Trustworthy, efficient & a job well done
Customer Service
Quality
Value
We’ve had our new boiler installed recently by MSC Heating, they did a beautiful job & we are very pleased with the result. They are a very reliable team of professional ppl, very friendly, approachable, helpful, trustworthy, hard working & on time. They are extremely knowledgeable in what they do & reasonable price. They went through the details thoroughly with us, like how to operate the boiler, aftercare & yearly checkup; they made sure we understood the details & what the work they had done. I will definitely recommend MSC to other ppl & will use their service if we need anything they could help in the future.
Customer in West Midlands Posted on 12/07/2021 , work completed 10/07/2021
Good job
Customer Service
Quality
Value
They did a good job installing our new air source heat pump. It was a significant task, but completed in under two days. Thanks.
Matthew in Worcestershire Posted on 01/07/2021 , work completed 17/06/2021
Brilliant Service
Customer Service
Quality
Value
Brilliant. Helped from start to finish. Made sure the EPC was correct for the RHI claim and always did what he said he would do. Much better quote, extremely punctual, no hidden surprises. Martin is a great guy to work with.
Harry in Staffordshire Posted on 01/07/2021 , work completed 04/06/2021
New Samsung Heat Pump
Customer Service
Quality
Value
A generally good experience, Martin came when he said and his price was exactly as quoted. There were a couple of minor communication issues, easily resolved and he seems to have done an excellent job. I am really pleased with the installation and the kit provided. He also helped in completing the RHI form and I was pleasantly surprised by the grant.
John in Warwickshire Posted on 27/02/2021 , work completed 15/02/2021
Great Air Source Hear Pump install
Customer Service
Quality
Value
Martin at MSC Heating did a great job installing a new Samsung Air Source Heat Pump. Unlike other quotes (who used salesmen) Martin knows his stuff and arranged a proper heat loss calculation and acoustic survey. He was very patient answering all our questions and worries as this really was a leap in the dark for us, and arranged for us to visit a customer to see an ASHP in real life. He was polite, tidy and cheerful. I also loved the fact he didn’t just hire a skip but took the trouble to separate out and recycle as much as possible! Finally he helped us apply for the RHI (his estimate was spot on) and now the government will pay back the majority of the cost!! Our house is now consistently at a perfect background heat, and we have lots of hot water. We already have a few friends express interest and have wholeheartedly recommended him.
Anna in Warwickshire Posted on 23/12/2020 , work completed 18/12/2020
Air source heat pump install
Customer Service
Quality
Value
Loving my new heat pump , I was a bit worried at first , but I came across MSC heating at one of my neighbours having one installed. I thought the whole idea at first was a bit daft that you could get energy out of the air . I got chatting to one of the MSC engineers when they were actually installing a neighbours , so I went away and gained a few quotes. I didn’t find the other companies knowledgeable and seemed to be fresh to the air source heat pump industry, they did a great install and covered my house in dust sheets . Me and my neighbour are really happy with there service, and we got more guys in the close talking about heat pumps now . Good communication great service. Thanks MSC
Customer in Worcestershire Posted on 12/12/2020 , work completed 11/12/2020
Boiler replacement
Customer Service
Quality
Value
Excellent Service from MSC. I had a new boiler and a replacement radiator fitted late November. As I changed to a combi boiler there was a lot of work taking out the old water tanks and boiler and redirecting pipe work. Martin and Phil did a fantastic job and left the house and garage tidy and took all the old stuff away with them. Would highly recommend.
Customer in West Midlands Posted on 12/12/2020 , work completed 21/11/2020
New boiler
Customer Service
Quality
Value
After speaking to a number of companies about getting my boiler replaced I decided to go with MSC Heating and what a great decision that was. A throughly knowledgeable gentleman who knows his stuff. The guys were hardworking, cleaned up after themselves, removed all the old waste and did a fantastic job fitting my new boiler. I am really pleased with my new boiler and would highly recommend Martin and MSC Heating to anyone who is seeking a new boiler
Customer in Worcestershire Posted on 03/12/2020 , work completed 29/11/2020
Air Source Heat Pump installed and working very well.
Customer Service
Quality
Value
Martin was very helpful from the first contact to completion of the installation. This was quite an intricate job, since I kept the exisiting gas boiler and hot water tank, but had the ASHP for heating the radiators. Fitting the additional pipes into the exiting airing cupboard took some skill by Phil. Martin took time to discuss the solution design, which necessitiated replacing 5 radiators. House is now very warm, but good efficiency from the ASHP. Martin was prompt with all the paperwork, liasing with the DNO and helpimng with the RHI application. Professional company, i reccommend them to anybody wanting an ASHP installed.
Customer in Warwickshire Posted on 06/11/2020 , work completed 13/10/2020
Oh dear!
Customer Service
Quality
Value
First, when choosing an air source system and getting initial advice, the service was excellent and included a weekend visit to look at the site. Unfortunately, thats where the excellence ended. Issues to deal with: *Failure to respond to annual service request - requiring me to find a new engineer * Not attending on dates agreed *Not replying to emails/messages *Poor advice with regards to the Renewable Heat Incentive, leading to a loss of £4k *Hidden costs not mentioned (floor coverings) *Some poor quality flooring not related to the age of the building (18 century house with some uneven wooden floors but also some flat concrete floors)
Customer in Warwickshire Posted on 06/11/2020 , work completed 31/05/2020
The trader replied (on 08/12/2020)
I am very disappointed to receive this review and I will answer each of your points beneath; * You advised me that before the service could take place, you needed to carry out repair plumbing work on your shower (which we did not fit). I asked you to call me when this was done so that we could book a date for the service. You didn’t call. * When installing the heat pump, dates were agreed and we turned up every day promptly. This statement is false. * I have a long thread of emails and WhatsApp messages to which all were replied to and in most cases above and beyond the expectation of any installer. * From the start, myself and my colleague prompted you numerous times to get the EPC done ASAP, as if delayed, it will have an impact on your RHI. You did not act upon our advice. YOU WERE ADVISED! * There were no hidden costs. The concrete floor had no coverings when we began the installation. We quoted to fit the underfloor heating system. I would have thought common sense would tell you that we don't fit floorings and this would not have been included. Our installation and workmanship on this job was professional throughout. You fail to mention in your review that you ignored my requests for payment for the installation for over three months resulting in loss of earnings for myself and my team. We thank you for your business but would kindly ask that before you leave a review for any company in the future that you review truthfully and fairly.
Complete heating system
Customer Service
Quality
Value
I have just had a complete heating system installed by this company. In 3 days Ben and George removed my old heating system and installed and commissioned my new one cleaning up as they worked. I would definitely recommend these to anybody.
Customer in Staffordshire Posted on 03/09/2020 , work completed 28/08/2020
Highly recommend
Customer Service
Quality
Value
I received a very prompt response from the team, they kept me well informed on when they could arrive and conduct the work and how long it would take. Installation went without a hitch and they took the old boiler cleaning up after themselves. I would highly recommend MSC for their competitive prices and professionalism.
Customer in West Midlands Posted on 02/08/2020 , work completed 01/08/2020
Great job!
Customer Service
Quality
Value
Professional, friendly, courteous & they cleaned everything up after - simply amazing! Would highly recommend. Great job, with special thanks to Ben & George 👍🏼
Customer in West Midlands Posted on 31/07/2020 , work completed 29/07/2020
Very happy with our boiler
Customer Service
Quality
Value
We recently had our boiler replaced by MSC. The guys were great and we are really pleased with their work. They were competitively priced, got the job done swiftly and without any fuss. We would definitely recommend them, in fact I already have passed their number onto my dad!
Customer in Worcestershire Posted on 19/03/2020 , work completed 09/03/2020
Installation, test and commission of a Vokera CompacT 29kw C ErP Combi boiler with removal of old boiler and tanks in airing cupboard
Customer Service
Quality
Value
I contacted my friend James as my old boiler had failed its gas inspection and a new combi boiler was required to be installed. After having 3 different quotes Martin's was the most competitive and he was literally in the house installing the new combi boiler within a couple of days. He did a great job, very professional and great communication throughout the whole process. A 5 star rating from myself and could not have been happier with the service. I would recommend MSC Heating Ltd to anyone out there who is looking for a reliable and trustworthy person to carry out the work at their property.
Customer in Warwickshire Posted on 25/02/2020 , work completed 20/01/2020
Competitive quote and good workmanship
Customer Service
Quality
Value
I contacted Worcester Bosch and MSC Heating was listed within their recommended installers. Martin responded with a competitive quote immediately. Martin was prompt in answering my queries and installed the boiler on the day as promised. Craig and Martin did a great job
Customer in West Midlands Posted on 05/02/2020 , work completed 27/01/2020
New boiler install
Customer Service
Quality
Value
I needed a boiler fitting after it broke down over the Christmas holidays. I sent out for quotes and Martin quickly came back to me. We discussed my requirements and I was provided with a couple of alternative options. Martin and Craig did an excellent job of installing the boiler and resolved some other issues along the way. A great team willing to go the extra mile to deliver a first class customer service!
Customer in West Midlands Posted on 19/01/2020 , work completed 08/01/2020
Difficult to arrange for work.
Called MSC on Monday to request appointment for work on boiler which keeps cutting out but got through to voicemail service. Tuesday evening got a call back. Told he would look at his diary and call back. Friday morning and still awaiting his call.
Customer in West Midlands Posted on 10/01/2020 (Reviewer did not use service)
Boiler replacement
Customer Service
Quality
Value
Very very good service!!! Quoted very quickly for the job and competitively. Arranged to carry out the replacement installation and arrived on time. Worked tidy, cleaned all rubbish and old equipment. No hassle at all. A very good team. I recommend them highly
Customer in Warwickshire Posted on 20/12/2019 , work completed 22/11/2019
Best quoted price and excellent service.
Customer Service
Quality
Value
I am a landlord with a rental property in Gloucester, I used MSC Heating to fit a new boiler for me. They gave me the best fitted price on a top spec boiler and were more than happy to arrange the fitting directly with the tenant - they could not have been more helpful, the price they originally quoted was the price paid and the job was done to a great standard with new filter, system flush and safety certificate included. I've kept their details and will be using them again for sure.
Customer in Suffolk Posted on 12/12/2019 , work completed 24/10/2019
Great job
Customer Service
Quality
Value
Managed to fit the job in very quickly and did a good job with what was an awkward installation. Very satisfied with work done.
Customer in Northamptonshire Posted on 09/12/2019 , work completed 26/11/2019
Professional team, excellent work!
Customer Service
Quality
Value
MSC heating's done our underfloor heating on my new extended open plan kitchen. Their survey was informative and the price was reasonable. They were very knowledgeable and friendly. I am very happy with their work, which was brilliant. They gave us the useful instruction and information after the job. I would definitely recommend them!
Customer in West Midlands Posted on 27/11/2019 , work completed 10/07/2019
Worcester 30i combi boiler swap
Customer Service
Quality
Value
I have just had my boiler fitted with MSC Heating. Very impressed with their professionalism. I asked for a quote on Friday after 5pm, accepted it later that evening. The guys turned up on Monday morning, swapped it by early afternoon. Everything went as agreed, they turned up on time, kept the place clean etc. Very professionals, highly recommend them.
Tamas, Gloucestershire Posted on 19/08/2019 , work completed 12/08/2019
Full heating system installation
Customer Service
Quality
Value
Brilliant service, very friendly and knowledgeable. Had a full central heating system install and was done in one day for a one bed flat. Invoice amount was identical to the quote. Very happy, thank you
Dom and Carolyn, West Midlands Posted on 11/07/2019 , work completed 10/07/2019
Central heating Install in central London
Customer Service
Quality
Value
Craig and Martin did a full central heating install in our 2 bed flat in central London. They were easy to deal with, straightforward and did a really fantastic job at a very competitive price. They are professional firm and hard working. I strongly recommend them.
Customer in Greater London Posted on 06/06/2019 , work completed 05/06/2019
New Combi boiler
Customer Service
Quality
Value
MSC heating fitted a new Combi boiler one week after the estimate, they arrived promptly and worked continuously until the work was completed. They explained all the new controls clearly, and left the house clean and tidy, I would highly recommend their services, well done.
Customer in West Midlands Posted on 04/06/2019 , work completed 30/03/2019
Excellent
Customer Service
Quality
Value
Bang on very good and quick. They clean all the mess away and take rubbish away, house was always left tidy. Would definitely recommend these guys. Absolutely brilliant and very friendly.
Mark, Derbyshire Posted on 04/06/2019 , work completed 04/06/2019
Great work and accommodating
Customer Service
Quality
Value
Originally we had MSC quote for moving a boiler and installing underfloor heating, we expanded the project to include a bathroom remodel and other minor work. Using them was one of the best decisions we made, I’m not sure the project would have been as manageable without them being able to cover so many aspects of it. The work was high quality and they were very accommodating. I would highly recommend them for both smaller heating/plumbing projects and larger general renovation projects.
Customer in Oxfordshire Posted on 20/05/2019 , work completed 15/12/2018
New boiler.
Customer Service
Quality
Value
Communication good. Staff pleasant and hard working. Treated property with respect.
Shan, West Midlands Posted on 08/05/2019 , work completed 08/05/2019
New boiler
Customer Service
Quality
Value
Very professional, quick, very tidy and polite.
Adris, West Midlands Posted on 11/04/2019 , work completed 11/04/2019
Great job
Customer Service
Quality
Value
Employee's of MSC Heating Ltd were professional in their approach to all aspects of the job / service provided. Good manners, very tidy and went out their way to provide best, customer service experience possible. Workmanship to a high standard.
Emma, West Midlands Posted on 03/04/2019 , work completed 03/04/2019
New boiler
Customer Service
Quality
Value
Had a new boiler fitted, efficient and hard working. They explained how to use the boiler and clock really well and tidied up afterwards.
Customer in Staffordshire Posted on 26/03/2019 , work completed 25/03/2019
Very high quality of work done
Customer Service
Quality
Value
I had a new bathroom and boiler fitted to such a high standard and bang on budget, I would recommend msc to anyone.
Customer in West Midlands Posted on 22/03/2019 , work completed 04/03/2019
Fast, clean and great service .
Customer Service
Quality
Value
Boiler fitted next day after initial phone call, excellent advice given, fast and efficient fitting.
Customer in West Midlands Posted on 22/03/2019 , work completed 01/02/2019
First Class
Customer Service
Quality
Value
I had MSC do my solar panels on 20/03/2019 they came on time and got on with the work with no hassle. Everything was up to high quality and I was pleased! I would describe the two men as bubbly and I would not have any problems recommending them to my friends and family. Keep up the good work and thank you!
Customer in West Midlands Posted on 21/03/2019 , work completed 20/03/2019
Beware
Customer Service
Quality
Value
The company installed a new boiler, efficiently and to the agreed quote in a day and I was satisfied at the time. As the partners left the house I enquired as to how they wanted paying and Martin responded he wanted paying that night, initially I thought it a joke but it wasn't. 2 days later the boiler stopped responding to the timer. Craig came out to fix it on the Friday again efficiently it took a bit of fault finding, I was very pleased. I had not yet paid as I wanted to make sure the system was working well. I had asked Martin what his terms of payment were on the phone call I made to contract the company to do the work, I did not receive a clear answer. There were no written Terms of payment on either the quote, invoice or web site, I should have been more careful. On Sunday night 17 march about 2130 I started getting text messages from Martin demanding payment with such comments as 'when can you pay', 'We are not a bank', 'every job installed is paid same day', 'delayed payment give us stress'. I told Martin I wished to make sure the system worked well and I would pay in 48 hrs. I got further texts, 'I am getting sick of reminders'. All this left me stressed and harassed. So customer relations are very poor and can become of a bullying nature. I think it is deceitful of the company not to be clear what their terms of payment are at the outset. Had I known I would not have contracted them. A very unpleasant experience.
Customer in West Midlands Posted on 19/03/2019 , work completed 11/03/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 11/04/2019)
We're sorry to hear that you aren't happy with the service provided and payment reminders were taken in the wrong way. We pride ourselves on being a Which? Trusted Trader and abiding by their code of conduct which includes providing a written quote with payment terms. We don't feel we have demanded payment from you but do have an expectation to receive payment within a few days of job completion. It is very hard to become a Which Trusted Trader and we had to jump through hoops to become one. When you pick a tradesman off their website, the word TRUST is their headline and our company believes in this and is built off that word.
Very good
Customer Service
Quality
Value
Very good.
John, Shropshire Posted on 18/03/2019 , work completed 18/03/2019
Brilliant & professional.
Customer Service
Quality
Value
Excellent service. Would recommend them 100%.
Robert, Staffordshire Posted on 19/02/2019 , work completed 19/02/2019
Excellent company.
Customer Service
Quality
Value
Arrived on time, job done very well. Good friendly lads, they like a cuppa too. Clean up after them. Excellent service.
Tracey, Nottinghamshire Posted on 18/02/2019 , work completed 18/02/2019
Excellent job.
Customer Service
Quality
Value
Highly recommend.
Sarah, Gloucestershire Posted on 18/02/2019 , work completed 18/02/2019
Fast, efficient service
Customer Service
Quality
Value
Excellent service from start to finish. Highly recommended.
Stephen, West Midlands Posted on 31/01/2019 , work completed 31/01/2019
Prompt and professional
Customer Service
Quality
Value
Within an hour of contacting these guys at MCS Heating, they had given me a fixed price and an installation date and time. They were on time, very friendly and professional. They cleaned up all mess and explained how the boiler worked as well.
Holly, South Yorkshire Posted on 26/01/2019 , work completed 26/01/2019
New boiler.
Customer Service
Quality
Value
Very good job.
Saiful, Cambridgeshire Posted on 26/01/2019 , work completed 26/01/2019
Job done to the satisfaction
Customer Service
Quality
Value
Excellent job.
Iyadurai, London Posted on 23/01/2019 , work completed 23/01/2019
Fast and efficient.
Customer Service
Quality
Value
Replaced old boiler. Tidied up after install. Explained everything OK.
Mark, West Midlands Posted on 22/01/2019 , work completed 22/01/2019
Professional.
Customer Service
Quality
Value
Came when they said including changing other work to get us in because of cold weather. Good tradesmen, friendly & considerate.
Richard, Surrey Posted on 21/01/2019 , work completed 21/01/2019
Great
Customer Service
Quality
Value
On the day great.
Stephen, Staffordshire Posted on 16/01/2019 , work completed 16/01/2019
Exceptional service
Customer Service
Quality
Value
I contacted this company on Which's recommendation. The initial visit was within an hour! The price quoted was less than any other quote I had had. The work was carried out professionally, quickly, cleanly and efficiently. They made good my outside rendering where necessary. The work was completed superbly within a fortnight of first contact - in January!
Thomas, Avon Posted on 15/01/2019 , work completed 15/01/2019
Brilliant
Customer Service
Quality
Value
The guys did a brilliant job with the new boiler as I hadn't had any heating for 3 weeks. I would definitely recommend the guys again. I'm very impressed with the job they've done.
Katrina, West Midlands Posted on 21/12/2018 , work completed 21/12/2018
MSC Heating review
Customer Service
Quality
Value
The quality of work undertaken was of a high standard and i would highly recommend them too anyone seeking heating installers. Martin and Craig were able to fit my new boiler installation sooner than expect. Which has kept my family warm this winter Once again cheers gents for you help in this cold period. Mark
Customer in West Midlands Posted on 13/12/2018 , work completed 07/12/2018
Efficient
Customer Service
Quality
Value
New gas boiler fitted at short notice. Great job. Very tidy. Martin was very helpful (and patient) in talking through options. Will definitely use again.
Customer in Shropshire Posted on 05/12/2018 , work completed 03/12/2018
Fantastic job done! Don’t book anyone else!
Customer Service
Quality
Value
I had a new Worcester boiler fitted with a new thermostat. Incredibly pleased with the work done; really great guys!! Tidy, on time, polite, efficient. Work was carried out quickly and they ran through everything on the boiler with me clearly. Will be recommending to everyone I know! Fantastic price, wouldn’t use anyone else in future! Can’t rate these guys enough!!
Customer in Worcestershire Posted on 25/11/2018 , work completed 21/11/2018
New Worcester Bosch Boiler
Customer Service
Quality
Value
Excellent work from start to finish. Great lads, and a pleasure to have them complete the job. Best tradesman Ive met for a while.
Customer in West Midlands Posted on 23/11/2018 , work completed 16/11/2018
Courteous and professional.
Customer Service
Quality
Value
Perfect service. Boiler fitted with no hassle. Very professional.
David, Worcestershire Posted on 21/11/2018 , work completed 21/11/2018
New boiler
Customer Service
Quality
Value
1st rate workmanship. Professional lads and a great price for the work. Absolute pleasure to have them do the job. Would recommend.
Customer in West Midlands Posted on 16/11/2018 , work completed 16/11/2018
Professional and friendly
Customer Service
Quality
Value
New boiler installed in new position and all work completed in 1 day with any mess thoroughly cleared. Went through instructions very clearly. Extremely pleased with this company and would recommend to friends and family.
Sandra, West Midlands Posted on 31/10/2018 , work completed 31/10/2018
New Worcester boiler fitted
Customer Service
Quality
Value
These guys deserve their good reviews. Really competitive quote which they stuck to despite having carried out additional work. Worcester accredited installer so benefited from extended guarantee on boiler. Clean and tidy workers, very professional workmanship. Cannot fault them and would recommend to anyone.
Robert B Posted on 25/10/2018 , work completed 25/10/2018
New boiler installation
Customer Service
Quality
Value
Quick to respond with price/date to complete. Good communication, friendly & helpful. Overall very happy with work carried out.
Jo, Somerset Posted on 08/10/2018 , work completed 08/10/2018
Great work
Customer Service
Quality
Value
Great work of the guys. Got my boiler changed and they're very quick and tidy after themselves. Would definitely recommend!
Jully Posted on 04/10/2018 , work completed 04/10/2018
Great job
Customer Service
Quality
Value
Had a Worcester Bosch boiler installed. Great job brilliant price quick clean and tidy. Can't recommend highly enough. Excellent
John OC Posted on 24/09/2018 , work completed 24/09/2018
Professional and tidy
Customer Service
Quality
Value
Great service, would highly recommend.
Ann, West Midlands Posted on 18/09/2018 , work completed 18/09/2018
Fast Efficient Quality
Customer Service
Quality
Value
Arrived on time any issues highlighted and dealt with. Courteous professional and friendly. Installation was done quickly and to a high standard. Very impressed and would recommend to anyone wanting quality service for a great price.
Dorito Posted on 17/08/2018 , work completed 17/08/2018
Excellent
Customer Service
Quality
Value
Fantastic, quick, prompt, polite and very knowledgeable fitting, new Worcester Bosch boiler.
David, Oxfordshire Posted on 02/08/2018 , work completed 02/08/2018
Professional works and Value for money
Customer Service
Quality
Value
Installed a new Worcester Bosch Combi Boiler on Monday 30/7/2018, best price amongst all the quotes, saved about £300, they dismantled my old convention boiler, cleared all the parts and rubbish, all done within 4 hours by 2 qualified gas engineers. On top of 5 years manufacturer's warranty, I was offered 2 more years warranty, in total 7 years warranty covers all parts and labour. Excellent job and price, will definitely recommend to my neighbours and friends. Brand new boiler with remote control, gas safety certificate provided. 100% satisfied customer.
kim ee Posted on 01/08/2018 , work completed 01/08/2018
Professional
Customer Service
Quality
Value
Very professional, work to a high standard and tided up as they went along. Nothing to much bother.
David, West Midlands Posted on 01/08/2018 , work completed 01/08/2018
New Pv and ASHP installation
Customer Service
Quality
Value
MSC heating installed a 3 phase KW Pv array along with a 16 KW ASHP at a new build. The work was done efficiently, on time and on budget
Stephen Bradley Posted on 22/06/2018 , work completed 22/06/2018
Super service
Customer Service
Quality
Value
Installing a new boiler and gas mains. Great service and installation. Was impressed by finish and speed of installation.
Tim, Gloucestershire Posted on 11/06/2018 , work completed 11/06/2018
New boiler
Customer Service
Quality
Value
Turned up on time, left all good.
Pauline, Herefordshire Posted on 23/05/2018 , work completed 23/05/2018
Very professional
Customer Service
Quality
Value
Full central heating. Very reliable. Brilliant service.
Lucy, Worcestershire Posted on 14/05/2018 , work completed 14/05/2018
Very Good, On Time, Professional
Customer Service
Quality
Value
The engineers arrived on time work carried out in a professional manner. Great attention to detail.
Stephen, West Midlands Posted on 11/05/2018 , work completed 11/05/2018
Prompt and professional.
Customer Service
Quality
Value
Good quality workmanship completed on time despite merchant's late delivery of items to be fitted.
Brian, West Midlands Posted on 10/05/2018 , work completed 10/05/2018
New boiler
Customer Service
Quality
Value
Great service - highly recommended.
Raymond, West Midlands Posted on 09/05/2018 , work completed 09/05/2018
Great Job
Customer Service
Quality
Value
Excellent service. Thank you for my new boiler.
Kirsty, West Midlands Posted on 08/05/2018 , work completed 08/05/2018
Very pleased
Customer Service
Quality
Value
Great price and service, another happy customer. MSC are highly recommended.
Paul, Worcestershire Posted on 26/04/2018 , work completed 26/04/2018
Excellent Job
Customer Service
Quality
Value
Which recommended MSC Heating and we are very pleased with the new boiler they fitted for us. What a relief and after two weeks without any heat and 12 years with a duff boiler. They were friendly, cleaned up after themselves and fitted the boiler in one day.
Jean, Staffordshire Posted on 23/04/2018 , work completed 23/04/2018
Brilliant work
Customer Service
Quality
Value
Happy with the service provided.
Peter, West Midlands Posted on 12/04/2018 , work completed 12/04/2018
Brilliant job
Customer Service
Quality
Value
Lovely guys, very friendly and professional. They did a brilliant job, very happy with the high standard of work. Our new boiler is very sleek and modern. Thank you.
Lee, Worcestershire Posted on 10/04/2018 , work completed 10/04/2018
Brilliant job
Customer Service
Quality
Value
Lovely guys, very friendly and professional. They did a brilliant job, very happy with the high standard of work. Our new boiler is very sleek and modern. Thank you.
Lee, Worcestershire Posted on 10/04/2018 , work completed 10/04/2018
Brilliant job.
Customer Service
Quality
Value
Excellent job.
Katarzyna, Herefordshire Posted on 09/04/2018 , work completed 09/04/2018
Brilliant job.
Customer Service
Quality
Value
Excellent job.
Katarzyna, Herefordshire Posted on 09/04/2018 , work completed 09/04/2018
Excellent
Customer Service
Quality
Value
Gave very competitive quote, was very flexible with accommodating my questions and needs, was very professional and courteous, punctual.
Antony, West Midlands Posted on 29/03/2018 , work completed 29/03/2018
Fantastic
Customer Service
Quality
Value
This is the 2nd time we have used MSC Heating for a boiler installation and we wouldn't use anyone else. Honest, reliable and trustworthy lads who do a great job!
Darren, West Midlands Posted on 28/03/2018 , work completed 28/03/2018
New heating
Customer Service
Quality
Value
Fast efficient service with quote & doing the work.
Winifred, West Midlands Posted on 19/03/2018 , work completed 19/03/2018
Excellent job.
Customer Service
Quality
Value
Both guys worked very hard, was polite and tidy, and did a very good job. Left the house as they found it and completed on time.
Diane, West Midlands Posted on 12/03/2018 , work completed 12/03/2018
Great job
Customer Service
Quality
Value
Great job.
Lynn, West Midlands Posted on 09/03/2018 , work completed 09/03/2018
Very good job, work very professional
Customer Service
Quality
Value
Excellent work and very tidy. Good timekeeping. Extra work carried out with no problem. Nice guys too.
Peter, West Midlands Posted on 07/03/2018 , work completed 07/03/2018
Excellent job
Customer Service
Quality
Value
Prompt attention. Excellent work, attention to detail. Left area nice & clean. Confident & knowledgeable. Competitive quote. Definitely recommend.
Jerry, West Midlands Posted on 07/03/2018 , work completed 07/03/2018
Efficient and Reliable
Customer Service
Quality
Value
Both efficient and reliable. Left the bathroom tidy after boiler repair. Would recommend to anyone.
Lisa, West Midlands Posted on 07/03/2018 , work completed 07/03/2018
Excellent job
Customer Service
Quality
Value
New combi Worcester Bosch boiler. Very affordable. Professional and on time. Fast and to a high standard. Excellent work standard. Friendly and knowledgeable. Will be in touch about new boiler in another property. Highly recommend this company. Top marks overall.
Wizz1982 Posted on 28/02/2018 , work completed 28/02/2018
Air source heat pump.
Customer Service
Quality
Value
Very capable, pleasant and easy to deal with.
Les, Warwickshire Posted on 28/02/2018 , work completed 28/02/2018
Very Happy
Customer Service
Quality
Value
All seems fine, product good, friendly service. Nothing to fault.
Philip, Oxfordshire Posted on 27/02/2018 , work completed 27/02/2018
Brilliant Job
Customer Service
Quality
Value
Excellent Service.
Gary, West Midlands Posted on 26/02/2018 , work completed 26/02/2018
Fantastic Job
Customer Service
Quality
Value
On time, professional work carried out, tidy, great service and knowledge, very fast work pace.
Anna, Derbyshire Posted on 21/02/2018 , work completed 21/02/2018
Great job
Customer Service
Quality
Value
We had a central heating system and boiler installed by MSC heating about two years ago and continue to use them to service other gas appliances too. Very happy with their efficient service and pleasant manner. Would recommend.
Jackie, Worcestershire Posted on 13/02/2018 , work completed 13/02/2018
New Boiler & Radiators
Customer Service
Quality
Value
Great workmanship, grafted like trojans, polite & tidy up after. 10/10.
Darren, West Midlands Posted on 08/02/2018 , work completed 08/02/2018
Full heating
Customer Service
Quality
Value
Spot on job.
Gavin, Worcestershire Posted on 06/02/2018 , work completed 06/02/2018
Excellent job
Customer Service
Quality
Value
They did excellent work. They installed a new boiler n radiators. They came on time, finished on time and they were highly qualified professionals.
De Khems Posted on 02/02/2018 , work completed 02/02/2018
Great service
Customer Service
Quality
Value
Brilliant job. On-time, efficient installation of new boiler. Both Martin and Craig did a fantastic job. Clean and tidy. Would highly recommend.
Bill, Buckinghamshire Posted on 01/02/2018 , work completed 01/02/2018
New boiler
Customer Service
Quality
Value
On time, efficient, excellent knowledge, personable team. Job done!
Susan, West Midlands Posted on 30/01/2018 , work completed 30/01/2018
New boiler installation
Customer Service
Quality
Value
MSC heating fitted a new boiler for my mother, who does not trust trades people! Very professional right from their written quote to installing the boiler, they arrived promptly, their work was clean and tidy and pricing was competitive. Highly recommend. Thank you
Three little bears Posted on 23/01/2018 , work completed 23/01/2018
As good as it gets
Customer Service
Quality
Value
Excellent and prompt communication prior to fitting. Fitting itself was efficiently done by friendly fitters.
Mark, Suffolk Posted on 18/01/2018 , work completed 18/01/2018
Fantastic job
Customer Service
Quality
Value
Prompt and professional. Very happy with the job.
Marie, West Midlands Posted on 17/01/2018 , work completed 17/01/2018
Great job.
Customer Service
Quality
Value
Great job. Perfect customer service.
Jane, Oxfordshire Posted on 05/01/2018 , work completed 05/01/2018
New Boiler
Customer Service
Quality
Value
Reliable, good job. Highly recommended.
Lee, West Midlands Posted on 04/01/2018 , work completed 04/01/2018
Excellent
Customer Service
Quality
Value
Arrived on time - clean, tidy - great job.
Jacqueline, Wiltshire Posted on 03/01/2018 , work completed 03/01/2018
Highly Recommended Installer
Customer Service
Quality
Value
Great work, clear comms, would highly recommend.
Alain-Marcos Badurto, Berkshire Posted on 02/01/2018 , work completed 02/01/2018
Good job
Customer Service
Quality
Value
In and out, good job.
Matty, South Humberside Posted on 19/12/2017 , work completed 19/12/2017
Professional service
Customer Service
Quality
Value
Came to fit conservatory radiator, everything completed as requested. Nothing was too much trouble, great service.
Leanne, Staffordshire Posted on 30/11/2017 , work completed 30/11/2017
Boiler service and new time clock
Customer Service
Quality
Value
Came on the day they said, was very polite. Talked me through everything.
Julie, West Midlands Posted on 30/11/2017 , work completed 30/11/2017
3 Bathrooms and a Cylinder
Customer Service
Quality
Value
Great work, always prompt and great lads to have around. All 3 bathrooms are great and the attention to detail was awesome! Would highly recommend Martin and Craig for any bathroom or heating upgrade.
Warren Posted on 28/11/2017 , work completed 28/11/2017
Excellent
Customer Service
Quality
Value
Well done lads
Ian, West Sussex Posted on 28/11/2017 , work completed 28/11/2017
Boiler change
Customer Service
Quality
Value
Good clean reliable fast and on time.
Stephen, West Midlands Posted on 28/11/2017 , work completed 28/11/2017
New boiler
Customer Service
Quality
Value
Very professional lads, very polite and very tidy. Excellent job.
Ridha, Leicestershire Posted on 27/11/2017 , work completed 27/11/2017
New Worcester Combi Boiler
Customer Service
Quality
Value
Very professional Company. The installers arrived on time did a great job and left the work area clean. If you are looking for a good reputable company this is it.
Martin, Swindon Posted on 26/11/2017 , work completed 26/11/2017
Excellent service
Customer Service
Quality
Value
MSC Heating fitted our boiler 4/11/16 it was excellent service and we have had no problems. They came back 24/11/17 to do the annual service on the boiler and we are over all very pleased with MSC Heating Ltd.
Anne, West Midlands Posted on 24/11/2017 , work completed 24/11/2017
Brilliant job
Customer Service
Quality
Value
Very helpful and efficient with work carried out answered all questions/queries
Helen, Worcestershire Posted on 17/11/2017 , work completed 17/11/2017
Brilliant job
Customer Service
Quality
Value
Martin and Craig were very good at their job; work was carried out very quickly and good job. Thanks again, would recommend them to anyone.
John, Staffordshire Posted on 15/11/2017 , work completed 15/11/2017
Full central heating and new boiler
Customer Service
Quality
Value
Great blokes fast, efficient and punctual. Came and quoted no pressure, good price . Quick , clean install. Highly recommended , we will definitely use them again
Jando42b Posted on 04/11/2017 , work completed 04/11/2017
Very pleased
Customer Service
Quality
Value
Full central heating and new boiler. Excellent job, really fast, really nice workmen. Very pleased. Highly recommended.
Jane, Worcestershire Posted on 03/11/2017 , work completed 03/11/2017
Prompt and professional
Customer Service
Quality
Value
Would definitely recommend. Had a new combi boiler installed - had a quote and new boiler fitted in less than 24 hours. Came on time, were polite and professional and did a great job. Would definitely use again.
Sam, Oxfordshire Posted on 26/10/2017 , work completed 26/10/2017
Great
Customer Service
Quality
Value
Great, under floor heating install and pipe run.
Spencer, West Midlands Posted on 26/10/2017 , work completed 26/10/2017
Very Prompt, Polite and Professional
Customer Service
Quality
Value
Very impressed with workmen. Polite and helpful. No mess left around. Product looks good and works well and instructions were very well explained.
Linda, Worcestershire Posted on 24/10/2017 , work completed 24/10/2017
Excellent Service
Customer Service
Quality
Value
Very professional workman, prompt, efficient and very thorough. Ensured everything was working before they left. House clean and tidy too. No mess left. Highly recommended.
Peter, West Midlands Posted on 19/10/2017 , work completed 19/10/2017
Brilliant Job
Customer Service
Quality
Value
Clean and Very Efficient.
Ann, Worcestershire Posted on 19/10/2017 , work completed 19/10/2017
New boiler
Customer Service
Quality
Value
Did a splendid job, recommend them.
Danielle, South Glamorgan Posted on 17/10/2017 , work completed 17/10/2017
Lovely chaps, friendly and efficient
Customer Service
Quality
Value
Both engineers were friendly and happy. Come on time and got on with the job immediately. Would have them again and would recommend them.
Rebecca, West Midlands Posted on 16/10/2017 , work completed 16/10/2017
Brilliant job, very professional.
Customer Service
Quality
Value
MSC Heating was great, very fast, clean, professional and good with timekeeping. I would recommend them all the time.
Andrew, West Midlands Posted on 12/10/2017 , work completed 12/10/2017
Power flush
Customer Service
Quality
Value
Five stars.
C L, West Midlands Posted on 28/09/2017 , work completed 28/09/2017
Great job
Customer Service
Quality
Value
Good experience.
Bernard, West Midlands Posted on 20/09/2017 , work completed 20/09/2017
New boiler
Customer Service
Quality
Value
Excellent job. Team turned up on time, worked efficiently in a cramped space, were cheerful and helpful and found efficient solutions to unexpected issues to do with installation. Tidy job well done. We now have a toasty warm home. Thank you lads!
Rodbard Posted on 16/09/2017 , work completed 16/09/2017
Good job
Customer Service
Quality
Value
Well done and very tidy.
Anne, West Midlands Posted on 12/09/2017 , work completed 12/09/2017
Excellent
Customer Service
Quality
Value
The plumber was prompt, tidy and polite. I would recommend him to friends.
Janet, West Midlands Posted on 12/09/2017 , work completed 12/09/2017
Good job, finished well.
Customer Service
Quality
Value
Overall a positive experience.
Lloyd, West Midlands Posted on 11/09/2017 , work completed 11/09/2017
Great job
Customer Service
Quality
Value
Please with work good job.
Steven, West Midlands Posted on 08/09/2017 , work completed 08/09/2017
Boiler Install
Customer Service
Quality
Value
Excellent Work.
David, West Midlands Posted on 25/08/2017 , work completed 25/08/2017
Very clean - very friendly
Customer Service
Quality
Value
Turned up when said. Very professional. Job all finished and 100% satisfied.
Amy, West Midlands Posted on 18/08/2017 , work completed 18/08/2017
Prompt and professional
Customer Service
Quality
Value
Excellent
Neil, West Midlands Posted on 17/08/2017 , work completed 17/08/2017
Service (annual)
Customer Service
Quality
Value
Reliable & friendly service provided, MSC heating installed & have maintained my boiler for the last five years. I would highly recommend this company.
Myfanwy, Worcestershire Posted on 16/08/2017 , work completed 16/08/2017
Great Job
Customer Service
Quality
Value
All very good. Quick and neat.
Jason, Northamptonshire Posted on 15/08/2017 , work completed 15/08/2017
New Boiler
Customer Service
Quality
Value
Reliable - came at the time they said, friendly and done a good job happy that they completed the work.
Marie, West Midlands Posted on 07/08/2017 , work completed 07/08/2017
New heating system
Customer Service
Quality
Value
Excellent job!! Very efficient!! Highly recommend!
Lee, West Midlands Posted on 03/08/2017 , work completed 03/08/2017
Clean & Professional
Customer Service
Quality
Value
Very happy. Yes I would recommend!
Dino, West Midlands Posted on 23/07/2017 , work completed 23/07/2017
Plumbing
Customer Service
Quality
Value
Very good workmanship. I will recommend.
Myles, West Midlands Posted on 18/07/2017 , work completed 18/07/2017
Professional & friendly
Customer Service
Quality
Value
Excellent service throughout. Helpful, reliable. Would highly recommend. Gave us all the options available. Professional and friendly.
Karen, Worcestershire Posted on 11/07/2017 , work completed 11/07/2017
Excellent job.
Customer Service
Quality
Value
Both Craig and Martin were very professional, reliable and approachable. Service was excellent! Thanks for doing a great job!
Karen, West Midlands Posted on 03/07/2017 , work completed 03/07/2017
Brilliant job.
Customer Service
Quality
Value
Two guys turned up on time, did a really good job. Very professional.
Amanda, West Midlands Posted on 28/06/2017 , work completed 28/06/2017
Brilliant work
Customer Service
Quality
Value
Friendly. Turned up on time. Very tidy works. Very nice company.
Margaret, Oxfordshire Posted on 27/06/2017 , work completed 27/06/2017
Complete boiler installation
Customer Service
Quality
Value
The service has been very good from start to finish. Staff were very friendly and courteous, they were punctual and knew exactly what to do. MSC Heating is highly, highly recommended.
Samuel, London Posted on 22/06/2017 , work completed 22/06/2017
Professional, Hardworking and very competitive
Customer Service
Quality
Value
I have used Msc heating to install 2 Worcester bosch boilers and radiators at 2 of my properties. Absolutely faultless. Craig and Martin work so hard in a most efficient and quality way. They are professional, polite and are very competitive in the price. I highly recommend them and will be using them again very soon in my latest property
Michael Posted on 19/06/2017 , work completed 19/06/2017
Brilliant job
Customer Service
Quality
Value
Fast, friendly & efficient service and gave us the best deal. Would definitely recommend.
Penny, West Midlands Posted on 10/06/2017 , work completed 10/06/2017
Boiler installation and service
Customer Service
Quality
Value
Installed a Worcester Bosch boiler a year ago and it has performed faultlessly. Just had its first service. Excellent service, installed boiler in a day and returned the next day to complete the finishing work. Tidy, efficient and on time, polite and friendly. I would definitely recommend these guys. Phil Bromsgrove.
Phil Bromsgrove Posted on 09/06/2017 , work completed 09/06/2017
Very happy customer.
Customer Service
Quality
Value
Was very happy with my install work. Definitely recommend to people in the future. 3
Which? Trusted Traders Consumer Posted on 09/06/2017 , work completed 09/06/2017
Great job
Customer Service
Quality
Value
Very pleased with the work carried out. Craig and Martin were friendly, prompt and professional. Would happily recommend.
Claire, Staffordshire Posted on 02/06/2017 , work completed 02/06/2017
Very impressed
Customer Service
Quality
Value
Brilliant service, quick and efficient, from calling the office to the workmanship, to the service. Very impressed.
Dave, West Midlands Posted on 31/05/2017 , work completed 31/05/2017
Brilliant job
Customer Service
Quality
Value
Brilliant job, very tidy and polite.
Christopher, West Midlands Posted on 30/05/2017 , work completed 30/05/2017
Excellent job done
Customer Service
Quality
Value
Excellent job done. The men worked well in restricted space and on a very warm day. Very clean and polite friendly staff a credit to the company.
Sally, West Midlands Posted on 24/05/2017 , work completed 24/05/2017
Efficient, clean, professional
Customer Service
Quality
Value
5 star service!
Rajni, West Midlands Posted on 23/05/2017 , work completed 23/05/2017
Underfloor heating
Customer Service
Quality
Value
Excellent service, quick and clean.
Jon, West Midlands Posted on 22/05/2017 , work completed 22/05/2017
Boiler service.
Customer Service
Quality
Value
Done a lovely job. Cleaned up after himself.
Robert, West Midlands Posted on 19/05/2017 , work completed 19/05/2017
Highly Recommend
Customer Service
Quality
Value
This company installed a new heating system in a buy to let I own. Chose them from 3 other quotes as they were competitive and seemed to know what they were doing. Was worried about inconveniencing tenants, but they couldn't have been happier! Fitters were friendly and efficient, turned up on time, worked like Trojans to complete the job early and left no mess. Perfect job. Thanks guys - will certainly use you again!
R Sykes Posted on 12/05/2017 , work completed 12/05/2017
Great Company
Customer Service
Quality
Value
Had MSC to do a boiler upgrade for me and from start to finish the job was excellent. Very polite professional company highly recommend will definitely be using in the future
Tolla1976 Posted on 09/05/2017 , work completed 09/05/2017
Boiler replacement and radiators
Customer Service
Quality
Value
MSC Heating recently upgraded my central heating system with a new boiler and radiators. Received useful advice prior to installation of our boiler that saved us a considerable amount of money compared to other companies. I scored a 5 star for their service which was reliable, exactly as agreed at time of placing order and competitively priced. The engineers arrived on time with a professional and courteous approach. My house was left clean and tidy after a day work. I also appreciated the guidance given by the engineers when choosing the type of upgrade required. The engineers were very punctual, hardworking and explained all the new functionalities of the controls in detail. I have to say this company kept to all time scales and the quote was spot on.. I will be available to give any feedback/information over the phone. Thank you to all at MSC Heating. Great Job, good prices and friendly service, would definitely recommend and will most certainly use again.
Dimitrios Posted on 07/05/2017 , work completed 07/05/2017
Experienced efficient engineers
Customer Service
Quality
Value
I had a Worcester boiler installed and completed in one day. Very polite and friendly chaps. Very experienced and efficient tradesmen. An all round quality service. I'm over the moon with MSC Heating!! They were recommended to us and I would thoroughly recommend them to anyone.
Derek mills Posted on 07/05/2017 , work completed 07/05/2017
Heating and solar
Customer Service
Quality
Value
Very professional service from start to finish. Great workmanship to to a very professional and thorough service throughout. Very clean work and great customer service provided. I would recommend these guys too anybody. The best part about it is they was great on price as well thanks again guys I'm extremely happy with the service provided Regards Mr Nick Lynch
Nick Lynch Posted on 06/05/2017 , work completed 06/05/2017
Well impressed
Customer Service
Quality
Value
completely replacement/upgrade of central heating systems. Most impressed with speed and quality of installation. No mess, no damage. Everything tested, would recommend to anyone in need.
Anthony, West Midlands Posted on 22/02/2017 , work completed 22/02/2017
My review
Customer Service
Quality
Value
Throughout we were impressed by their punctuality and courtesy. The was not as easy installation due to age and layout of building but all the work and any associated issues were clearly explained. At the end of each day all the tools etc were cleared away so we could live in relative comfort. They finished within the allotted time scale and to this day we have experienced no problems.
Tess, Northamptonshire Posted on 20/11/2016 , work completed 20/11/2016