Mullins Heating Limited

Installed new boiler, pump, valves and radiator thermostats. Rewired NEST thermostat. Prompt. Carried out a very thorough job. System working well - winter will give it a real test. Very pleasant team. Left us clean and tidy. More expensive than expected and having to pay total cost, rather than a significant deposit, before the job started was unusual.

Out of three Which? Trusted Traders that I contacted, Mullins was the company that stood out for me; initially due to their (Bev's) responsive and accommodating nature. Having drawn up a specification for my work, which included a boiler upgrade and other jobs on my central heating system, Andrew Mullins visited to discuss my requirements. His visit was extremely useful as he clarified my thoughts on boiler sizing; noted and made suggestions for the additional work on my heating system. Quote accepted and date planned, the team: Neil, Simon and Christian visited me at the allotted time. They were professional, polite, tidy and accommodating; in short a great team. Their workmanship was top notch and I’m very pleased with the job they did. Having this personal experience of Mullins, I have no hesitation in recommending them. Well done and thank you.

Mullins came to replace our gas boiler which they installed 15 years ago. They arrived on time and completed the work on time. The team were very polite and explained what they had to do. The team were very cleanliness conscious and protected all of our carpets as they worked. All rubbish was removed and taken away by the team. On completion of the work a member of the team explained the operational details of the new boiler and informed us of their support services during working hours and also after hours and weekends. Faultless.

My elderly parent's boiler had stopped working and Simon came out 2 hours after I logged the problem. Unfortunately a new boiler was required and it was supplied and fitted the following day. Budget agreed to adhered to. Simon and his colleagues were very friendly, polite and respectful. They did an excellent job, dust sheets wherever they were working and cleaned up afterwards. I would highly recommend.

Within a week of calling Mullins for a quote for a new boiler, it was installed!. They were prompt and at all times very professional, courteous but also friendly. They were very mindful of the customers needs and took precautions to protect floorings with groundsheets and slip mats. I was very impressed how all tools ad equipment were laid out in readiness for the work ahead. A small thing I know but it showed their professionalism and attitude to the work in hand. The work was completed within in the day and everywhere was left spotless. All old bits and boxes etc. were taken away too. I would highly recommend Mulllins.

Very efficient service from the time the estimate was given, arranging a date and the installation being completed. Installation was trouble free. The engineers arrived punctually and the work was carried out without mess. All the old boiler parts were taken away. All the people I dealt with were friendly and very professional.

From initial contact, to quote, to completion of the job Mullins couldn’t have been more efficient, responsive, friendly and professional. The engineers on site were exceptionally hardworking and the quality of the plumbing was excellent. They listened carefully to our specific requirements and preferences in terms of the details of the installation and carried them out very satisfactorily. They were reliable and punctual, very tidy workers and worked together as a strong team. I would have no hesitation in recommending Mullins.

Boiler broke down, so rang Mullins (had used them previously). Mr. Mullins called next day, diagnosed the problem, boiler was 12 yrs old, so decided to go for a replacement. Two of his engineers came the next day and fitted the new boiler. They were pleasant, efficient, and tidy, and had the boiler installed, and the system refilled and tested by mid afternoon. Mullins response to our breakdown could not have been quicker. We have always found them pleasant, informative, and efficient, and would have no hesitation in recommending them.