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Trusted Traders

Mullins Heating Limited

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4.9

87 Reviews

About

Mullins Heating Limited is a family business which has been involved in the installation of domestic heating and fireplace installation for over 50 years.

- Central heating systems - oil and gas

- Full central heating systems

- Replacement boilers

- Boiler service, maintenance and repair

- Landlords certificates

- Powerflushing

- Fireplaces

- New installations

- Gas fire service and repair

Visit our showroom or see our website for full details www.mullinsheating.com

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas safety testing and inspection
    • Radiators and central heating
    • Power flushing
    • Gas cooker installation
  • Bathroom fitters

  • More Services

    • fireplaces
    • solar heating

Customer reviews

4.9
87 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Highly recommended
Customer Service
Quality
Value
I had a new boiler fitted, everything they have done has been excellent. They are very nice people, polite and friendly.
Jean, Shropshire07/09/2019
My review
Customer Service
Quality
Value
They come as promised and carried on the work in a very professional way. They were very helpful in every way and completed the work as promised in 2 and a half days. Installed a new Worcester Bosh Boiler. I was very impressed.
George, Shropshire27/08/2019
Gas fire
Customer Service
Quality
Value
They were exceptionally good. Came when they said would.
Stephen, Shropshire20/08/2019
Prompt and professional.
Customer Service
Quality
Value
All work was done on time and very professional.
Christopher, Shropshire08/08/2019
Brilliant
Customer Service
Quality
Value
Very good and very efficient. Done in 2 days instead of 2 and a half. Very lovely people.
Diane, Shropshire05/08/2019
Prompt and efficient service
Customer Service
Quality
Value
The whole process from quote to installation and clear-up was prompt and efficient. All staff were friendly helpful and efficient, including the office staff. The carpets which had to be lifted were replaced as well as they were before they were lifted, and ever part of the job was done tidily. The guarantee which this company gives is good. Would definitely recommend this company.
Les, Shropshire31/07/2019
prompt and professional
Customer Service
Quality
Value
Replace Gas boiler and pipe work in not the easiest area. Professional, courteous came when booked, it could not have been a better experience.
Daphne, Shropshire22/07/2019
Impressive service from Mullins
Customer Service
Quality
Value
Most impressed with Mullins from our first enquiry to the completion of our new boiler installation. Very prompt service, everybody helpful without exception. Clean and tidy work. Ultra-efficient and personal service with all aspects of the job. A firm we feel confidence in for the future and would recommend to anybody.
Customer in Shropshire08/07/2019
Fabulous
Customer Service
Quality
Value
Would trust them. when u ask them for quote its broken down. had boiler service last week old boiler needed. service marvellous, trustworthy guys and office staff lovely as well, would recommend to anybody.
Angela, Shrewsbury20/06/2019
Leaking Hot Water Tank covered under a Service Agreement
Customer Service
Quality
Value
Darren came out to look at the leaking hot water tank. Really great, attentive service from the initial phone call (Bev) to 'problem solved'. And so quick! Less than 1 hour between the call & problem solved. Great Service. Happy to recommend Mullins
Customer in Shropshire17/06/2019
Replacement boiler and radiators
Customer Service
Quality
Value
We recently moved into this property and felt the central heating and hot water system needed updating. We obtained several quotes but felt Mullins provided the most efficient service with excellent advice and a competitive quote. The work including a new boiler with new flue, eight radiators with thermostatic valves and remote control was completed efficiently and cleanly by very friendly and informative workmen. We would happily recommend this company to all and look forward to having the yearly servicing completed by them. An excellent experience with all the company's staff.
Diane and John, Shropshire17/06/2019
Highly professional, competent and friendly service
Customer Service
Quality
Value
We had an old, inefficient boiler and its controls checked along with the radiators in a house that we have just purchased. Mullins advised on the best quality and most efficient boiler - a condensing boiler - to replace the existing one, along with replacing some of the radiators. The job was done very neatly, and the heating system thoroughly re-checked, all to a pre-agreed budget, which while it seemed a little more expensive than average, was well worth it for the high quality of work done. Everything was left immaculate afterwards. The system all works very well now. Right from the first communications with the office, Mullins could not have been more friendly, professional and helpful. I would not hesitate to recommend them and they will now always be our provider of choice for anything to do with heating and plumbing.
Customer in Shropshire13/05/2019
Very professional
Customer Service
Quality
Value
Work involved new gas boiler, cylinder, pump, thermostats, timer, three new radiators, one replacement radiator and associated pipework. Throughout the process of first visit, issue of estimate, agreeing to go ahead, setting dates, work being carried out, clearing scrap and commissioning. My wife and I were completely satisfied with every aspect of the service offered by this firm. Communication with the onsite and office staff was exemplary. I would have no hesitation in recommending this company for anyone seeking heating engineers.
Customer in Shropshire25/04/2019
Thorough and efficient
Customer Service
Quality
Value
Installed a replacement gas fire - on time and budget. Tested and explained working. Very helpful and efficient. Have used them for previous work and always found helpful and efficient.
Ann, Shropshire21/02/2019
Amazing Service
Customer Service
Quality
Value
Exceptional service, called on Monday morning, had quotes by Monday afternoon, and as our boiler had given up in this cold weather, they even juggled their workload and fitted new boiler on the Thursday. Office staff and fitters friendly and polite. Great workmanship. Would definitely recommend.
Customer in Shropshire30/01/2019
My review
Customer Service
Quality
Value
When deciding a new boiler was required this company were very prompt with appointment to carry out the work. They installed a gas boiler - removing the old one. They carried out the work efficiently. They were very pleasant and polite and cleared away on completion leaving the area where they worked clean & tidy. They disposed of the old boiler. Also helpful with advice.
Jean, Shropshire17/12/2018
Very satisfied
Customer Service
Quality
Value
Work was implemented on day Mullins said they would come. Clean and professional implementation of boiler, very satisfied with work and have been a customer with them for over 18 years. Standards have not fallen.
Clifford, Shropshire06/12/2018
Excellent work
Customer Service
Quality
Value
Replaced boiler in attic for heating and hot water. Came on time. Excellent work - very thorough and nice chaps.
Janet, Shropshire28/09/2018
Really good professional work.
Customer Service
Quality
Value
Job done on time, at time arranged, in tidy, professional way & full gas safety checks. Very very thorough. Boiler replaced & full instructions provided. Couldn't fault Graham or his colleague.
Trevor, Shropshire28/08/2018
Brilliant job
Customer Service
Quality
Value
Very impressed by the team - totally professional and worked really hard. Much less disruption than I expected, having a complete central heating system installed. Would definitely recommend Mullins, they did a brilliant job.
Mel, Shropshire06/08/2018
Prompt & highly professional.
Customer Service
Quality
Value
From initial enquiry, through to installing our new boiler, Mullins was a real job to deal with. The guys worked very hard and were patient, reliable, helpful & diligent. The house was left clean & tidy. Would not hesitate to give this company the highest recommendation.
Which? Trusted Traders Consumer17/07/2018
Brilliant job!
Customer Service
Quality
Value
Turned up on time, always professional. Very helpful with suggesting a fire to suit our pocket. Would definitely use them again.
Erica, Shropshire09/07/2018
Excellent Job
Customer Service
Quality
Value
Mullins were quick both to give a quotation for the work and to carry it out. The two fitters arrived on time, were efficient, polite and informative, put dust sheets down to protect the work surface and floor, cleared up after themselves, and completed the fitting of a gas boiler within one day. All the necessary documentation was either left with me on the day or forwarded later.
Lesley H21/05/2018
Prompt, efficient & pleasant.
Customer Service
Quality
Value
The work was started on 13/05/2018 & finished on 15/05/18. Simon Alston the engineer arrived on time, was very efficient & tidy. The existing gas supply was found to be incorrect & a new gas pipe from meter to boiler was fitted at no extra cost. He kept me informed at all stages of the work. On completion everything was left clean, even vacuumed. I have already recommended the work & company.
Hazel, Shropshire13/05/2018
Excellent Work
Customer Service
Quality
Value
Excellent work, polite and informative workers. They tidy up every day, wouldn't know they had been here. No request was refused, we would be happy to recommend anytime. Timekeeping excellent and finished work as promised on schedule.
Robert, Shropshire03/05/2018
Prompt & Professional
Customer Service
Quality
Value
Good clean job done expertly by the workmen involved.
Michael, Shropshire24/04/2018
Excellent company
Customer Service
Quality
Value
This is an excellent company, providing an excellent service at all levels, quotation, explanations and staff attitudes (polite and competent). Well done Mullins.
Lee, Shropshire11/04/2018
Fantastic company
Customer Service
Quality
Value
Mullins Heating, installed a new heating system ten years ago, they have serviced it every year since then. On the above data they installed a new gas main, all this work was carried out in a very professional way and the engineers were excellent. It is a joy to deal with a company such as Mullins Heating, highly recommended.
William Gary, Shropshire28/03/2018
Excellent job and service
Customer Service
Quality
Value
The job of replacing the boiler and moving a radiator was very professional and efficient. The 2 workmen were pleasant and informative. We have always found the firm excellent.
Roger, Shropshire21/03/2018
Brilliant job
Customer Service
Quality
Value
Fantastic job. Polite and courteous engineers. When they left you would not have known they had been here, no mess at all.
David, Shropshire07/03/2018
Excellent work
Customer Service
Quality
Value
Highly recommended from start to finish. Most efficient
Ivor, Shropshire14/02/2018
Prompt and efficient
Customer Service
Quality
Value
After condemning the existing boiler on the annual service 29.01.18 for excessive CO emission. Mullins fitted a new replacement boiler the next day. They commenced at 7:45am and completed the work by 3.00pm.
John, Shropshire30/01/2018
Great Service and a good price
Customer Service
Quality
Value
We were very pleased with the 1st class service from all at Mullins . We had arranged a service on our old boiler , this failed a CO gas test . The engineer was courteous , explaining the very valid reasons for needing to disconnect an obviously dangerous appliance . We had a very competitive quote , actually more competitvly priced than the Gas utility company tender we had 2 year earlier . We were given a very prompt appointment to install the boiler , the engineer arrived at the promised time and took every possible care during the installation . The engineer kept distruption to decoration etc. to an absolute minimum . The work areas were cleared to a high standard . I would highly recommend Mullins for their professional service in every area : Office Staff , Estimation and Installation . They are clearly a team proud of their work in every aspect .
Ian Davies15/01/2018
Brilliant job
Customer Service
Quality
Value
Highly recommended, fast and efficient service.
Kenneth, Shropshire05/12/2017
First Class
Customer Service
Quality
Value
Turned up on time, asked for little, cleared up afterwards and finished on time. There was one or two difficulties which they solved without swearing!
Miles, Shropshire30/11/2017
First Class Job
Customer Service
Quality
Value
Highly recommended on all aspects of work carried out.
Linda, Shropshire13/11/2017
Brilliant job
Customer Service
Quality
Value
Engineers worked professionally and informatively. Made sure we understood boiler working on completion of the job
Kerry, Leicestershire09/11/2017
Professional.
Customer Service
Quality
Value
Friendly, competent staff. Helpful advice. All appointments kept on time. Excellent job done.
Gordon, Shropshire31/10/2017
Brilliant Service
Customer Service
Quality
Value
From hour one on the 1st day, the work rate was amazing and the quality stupendous.
Peter, Shropshire23/10/2017
Prompt and professional
Customer Service
Quality
Value
Have dealt with this firm for many years and have always found them completely reliable and efficient.
Helenor, Shropshire22/09/2017
Prompt, professional and courteous
Customer Service
Quality
Value
No hesitation in recommending. Difficult to comment on value.
Damien, Shropshire18/09/2017
Brilliant job. Prompt and very professional.
Customer Service
Quality
Value
I was very impressed by the organisation and work done by Mullins Heating. Phone enquiries dealt with very promptly. Courteous, efficient, and pleasant staff and workers throughout. Thank you.
Charlotte, Shropshire15/09/2017
Highly recommended.
Customer Service
Quality
Value
Graham and Simon did an excellent job of fitting a new central heating system. They were tidy, leaving the house useable every evening. They even swept the drive. Would highly recommend Mullins for price, workmanship and professionalism.
Peter, Shropshire11/09/2017
Great company
Customer Service
Quality
Value
Mullins heating Ltd went out of their way to be helpful, ensuring work was carried out quickly and efficiently. The office staff are easy to deal with and always helpful. Our engineer was polite, professional and always prompt.
Which? Trusted Traders Consumer31/08/2017
Efficiently and effectively installed
Customer Service
Quality
Value
Installed new boiler, changed radiators without any problems of fuss.
Michael, Shropshire30/08/2017
First class job/service
Customer Service
Quality
Value
Mullins have maintained, serviced & replaced a recently new central heating boiler & system of wi-fi controls & high quality reliable pump from 1998 (when we inherited ancient noisy, thirsty boiler) until the present day. This is our 2nd Worcester C.H. Boiler at this address.
Jane, Shropshire01/06/2017
Prompt & professional. Brilliant job
Customer Service
Quality
Value
I was most impressed with the work and service which I received. The engineer (Darren) was most efficient in getting my heating up & running. I have no hesitation in recommending them.
Brenda, Shropshire03/05/2017
Great job
Customer Service
Quality
Value
The heating engineers were polite, tidy, professional, knowledgeable and always did what they said they were going to. The experience of getting a new boiler was stress free from start to finish.
Jo, Shropshire27/03/2017
Prompt and efficient
Woke up to our boiler not working. Cold call to Mullins following finding them via which trusted trader website.They were able to come round by lunchtime and everything fixed in no time. Very pleased with price and service.
Which? consumer 22/03/2017 (Reviewer did not use service)
Brilliant job
Customer Service
Quality
Value
2 very helpful engineers that did a first class job. Very highly recommended.
David, Shropshire15/02/2017
Highly professional
Customer Service
Quality
Value
Job involved removing back boiler and all associated controls, hot water tank & cylinder and replacing with a combination boiler, entailing new pipework & electrical connections. Work was carried out with a minimum of disruption & to a very high standard of finish. I would certainly recommend Mullins.
David, Shropshire10/01/2017
Service Contract
Customer Service
Quality
Value
Our family has been using Mullins for years. Our property had been rented out and we had relied on them to service our heating. When we returned to the property we have found most of the radiator taps do not work and the noise from them was deafening. Despite this we asked them to return to service the boiler and fix some of the problems and also if we could renew our service contract which had over run by 7 months. Even though we have been with them for many years they refused us the opportunity to renew the contract as they now advised us our boiler was deemed to old. We are thoroughly disappointed with Mr Mullins and his team.
MarryAndreson22/11/2016
Great company
Customer Service
Quality
Value
From the first phone call we made making enquiries to the handshake as the engineer left, our dealings with Mullins as friendly, efficient and professional.
Malcolm, Shropshire01/11/2016
Reliable!
Customer Service
Quality
Value
I have used Mullins for more than 12 years, to install and service my oil-fired heating boiler. Throughout, they have proved to be prompt in replying to queries, efficient and reliable when booking a service, etc., pleasant hand helpful when working in my house.
Janet, Shropshire31/10/2016
Excellent service
Customer Service
Quality
Value
Engineers were polite and pleasant. Provided a fast and efficient service. The work was of a high standard. I would happily recommend the company to others.
Which? Trusted Traders Consumer10/10/2016
Professional, friendly and accommodating service
Customer Service
Quality
Value
Asked Mullins to come and quote for a replacement boiler and the engineer that came to assess the job gave us some excellent advice and options without pushing us into any particular direction. When we discussed our decision at the showroom we were able to see our chosen products and received favourable responses to our requests regarding dates for the work to be undertaken. The new boiler and other improvements have been working faultlessly since they were installed (big improvement on the old system) and we are extremely pleased we chose Mullins to upgrade our central heating.
Which? Trusted Traders Consumer27/09/2016
Very good job
Customer Service
Quality
Value
Mullins staff were very helpful. I had a quote for a combi boiler, taking out the old boiler & tanks. Taking out a fireplace & fire. They were prompt, polite & friendly. Had no mess as they cleaned everything away. They did everything in a very professional manner. The engineers that came have worked for the company for many years. That speaks for itself.
Pamela, Shropshire01/09/2016
Customer Service
Quality
Value
The work was carried out efficiently and professionally, dealings with office staff also very helpful.
Pamela, Shropshire22/08/2016
Always good job done very prompt
Customer Service
Quality
Value
I have always found Mullins very professional, same day service when able & clean & tidy workmanship I would always trust them to do a good job.
Happy Customer18/08/2016
Very satisfied, quality service
Customer Service
Quality
Value
Always turned up at agreed so if 8.00am start was agreed, engineer was always there. Engineering staff always very polite, never made mess, clean tidy workers. Would recommend this company to anyone.
Norman, Shropshire24/06/2016
Excellent service
Customer Service
Quality
Value
Very prompt response. Courteous and thorough service.
Gordon, Shropshire12/05/2016
Perfect installation
Customer Service
Quality
Value
Clean, tidy job on time and budget. Cheerful and respectful installers who took great care.
John, Shropshire27/04/2016
Superb job
Customer Service
Quality
Value
Professional, prompt, polite and helpful.
Brenda, Shropshire22/04/2016
Prompt & efficient job
Customer Service
Quality
Value
Workmen were pleasant & did a very good & efficient job.
Gwen, Shropshire21/04/2016
A very professional job
Customer Service
Quality
Value
I was very pleased with their work. They arrived on time, were clean, tidy and efficient. They finished when they said they would and did a first class job.
David, Shropshire14/04/2016
Great customer service
Customer Service
Quality
Value
Post catastrophic failure of central heating boilers, Mullins were superb. 1) arrived to provide estimate of work within 2 hours of first contact phone call. 2) Provided estimate of work to be completed for installation of new boiler by 9am following morning 3) Executed all work to plan, to time and within budget, very professional.
Which? Trusted Traders Consumer10/03/2016
Excellent Service
Customer Service
Quality
Value
Having already attended our property & diagnosed the problems with our boiler & heating system, Mullins installed a new boiler on 4th March, as well as new piping & wiring. Without doubt the most efficient & professional service we have ever experienced. Faultless.
D, Shropshire04/03/2016
Confident, efficient & quick
Customer Service
Quality
Value
Prompt appointment setting, on time, knowledgeable fitters who wished to correct old pipe fitted not to current safety standards. Tidy workers leaving no mess.
Richard, Shropshire28/01/2016
Excellent service
Customer Service
Quality
Value
We are very satisfied with the work of Mullens of Shrewsbury. Their workmen were excellent, their assessment of needs and proposed action was thorough and all service very prompt.
Tim, Shropshire20/01/2016
My Review
Customer Service
Quality
Value
Mullins responded promptly with an assessment visit and fitted the boiler within a few days with the minimum of disruption and mess. The engineers were pleasant and helpful
Jill, Shropshire01/01/2016
Professional and tidy
Customer Service
Quality
Value
Arrived promptly, gave an overview of how the work would be completed over the 2 days. Trustworthy, left them with keys. tidy job, professional/courteous attitude.
Wendy, Shropshire10/12/2015
Professional, tidy, prompt
Customer Service
Quality
Value
Professional, personable, very tidy. Arrived as agreed time and completed job as agreed. Explained everything clearly.
A, Shropshire07/12/2015
Prompt & professional
Customer Service
Quality
Value
Excellent service. Prompt initial response to problem, professional advice on new boiler & professional installation
Ray, Shropshire02/12/2015
Couldn't ask for better
Customer Service
Quality
Value
A real family firm who bent over backward to assist. They were nothing but helpful, clean and efficient. They started and finished when they said they would. Their quote was fair and explicit.
Eric, Powys30/11/2015
Excellent service
Customer Service
Quality
Value
Had boiler, fire & surround fitted by above firm. The workman were prompt, friendly & very clean in their work. Could not fault them on anything that they did. Lady in the office very pleasant & helpful would gladly recommend them to anyone.
E, Shropshire02/11/2015
First class
Customer Service
Quality
Value
Reported leaking hot water tank on Monday morning and the engineer called in the afternoon. New tank fitted on Wednesday morning. Don't think it could've been done any quicker. Very neat workman and a quality job done.
D, Shropshire14/10/2015
Excellent in every aspect.
Customer Service
Quality
Value
Very professional, quick and tidy. Oil boiler installed in a very satisfactory way, highly recommended.
Barry, Shropshire08/10/2015
very good job & very tidy
Customer Service
Quality
Value
The service engineer (Neil_ was very professional, courteous and very clean and tidy. The work/service carried out to gas boiler and the wood store was very good, all areas were covered with dust sheets/clothes to prevent any soot to our rooms. Yet again a very good job
Robert, Shropshire06/10/2015
My Review
Customer Service
Quality
Value
Had new gas fire fitted and gas boiler serviced. Excellent job, excellent staff.
Geoffrey, Shropshire08/09/2015
Thoughtful advice, quality work.
Customer Service
Quality
Value
This is an A company that you can feel confident will always do a good job & be there when you need them. Good people to have in your home.
Phil, Shropshire07/09/2015
Very good job
Customer Service
Quality
Value
The installer was excellent, most helpful and courteous. Mullins have done work for us some years ago and we were delighted then as we are today. Good company I would definitely recommend them.
Gordon, Shropshire07/09/2015
Excellent service start to finish.
Customer Service
Quality
Value
From showroom to fitting, Mullins came up trumps.
Ian, Shropshire04/09/2015
Well recommended
Customer Service
Quality
Value
They were prompt and on time, polite and nothing was to much trouble. They did a really great job and left everything clean and tidy. The job was very professionally done, and did not leave until everything was in perfect working order. I would recommend them to anyone
Dilys, Shropshire03/09/2015
Prompt & professional.
Customer Service
Quality
Value
Arrived 8am and completed by 5pm. Great product, tidy and professional job.
Roland, Shropshire01/09/2015
Excellent
Customer Service
Quality
Value
Prompt response to my emergency situation. All options presented with clear advice. Efficient, professional approach throughout. I highly recommend this company.
Jennifer, Shropshire01/08/2015
Happy with the work
Customer Service
Quality
Value
New boiler installed, new piping system in the house, fixed broken pumped. Happy to recommend
Which? Trusted Traders Consumer10/07/2015
Happy to recommend
Customer Service
Quality
Value
Simon installed my new boiler. Happy with his work
Which? Trusted Traders Consumer01/07/2015
New boiler
Customer Service
Quality
Value
Simon and Darrell installed our boiler. Everything completed on time and within our budget
Which? Trusted Traders Consumer01/06/2015