replace old boiler and new gas supply
Fantastic in every department, on time, tidy, workmanship, informative, and price. It was a pleasure to have the 2 engineers in the house, nothing was too much trouble. Would recommend using this company.
Customer in Shropshire
Posted on 23/10/2024
, work completed 19/10/2024
Recommended
Excellent Trader
Always helpful and friendly! They come out the same day if you need them and leave everything clean and tidy. They take their shoes off or put covers on their shoes when entering the house. They did a fabulous job for me with my boiler this time around. My son, friends and neighbours all use this trader.
Which? Trusted Traders Consumer
Posted on 12/08/2024
, work completed 29/07/2024
Recommended
installation of new central heating boiler and hot water tank
Mullins in the company which has serviced and maintained my boiler for many years. They have always been helpful and efficient and they were therefore my company of choice to install the new boiler to replace one which was over 20 years old and also a new hot water tank and immersion heater. Their three engineers were on time and always polite, friendly and above all knowledgeable and efficient. The work was carried out with skill and with the finest materials available for the job including beautiful copper pipe work. They always cleaned up impeccably after each days work and left my house with everything in perfect working order after the three days of work necessary. The work carried out was done on time and on budget for the quoted price. I am entirely happy and appreciative of the work done and the attitude of the men to what needed to be done. Thank you Mullins!
Customer in Shropshire
Posted on 25/05/2024
, work completed 06/03/2024
Recommended
Excellent Service
Fantastic, never had people do jobs like it. They put my boiler in 20 years ago. They have done a great job. They removed my washing machine next to the sink and installed a new boiler. I would always have them again!
Which? Trusted Traders Consumer
Posted on 08/05/2024
, work completed 23/04/2024
Recommended
Replacement boiler
Engineers arrived on time and completed the job, again on time. There was no mess and they informed me of what they had done and about the ongoing cover I would receive from Mullins. Well pleased.
Customer in Shropshire
Posted on 13/04/2024
, work completed 10/04/2024
Recommended
Supply and installation of replacement gas boiler.
Absolutely impeccable. Clean tidy, considerate and no fuss. All appointments kept on time cheerful and informative staff and completed task ahead of scheduled time.
Customer in Shropshire
Posted on 19/02/2024
, work completed 14/02/2024
Recommended
New Worcester 8000 life 35 combi boiler
Mullins have been annually servicing my combi boiler for the last 20 years. On Wednesday the 7th of February the boiler stopped working (no power on cct board). The boiler was 14 years old, it was installed by Mullins all those years ago. During last years annual service I had discussed with Graham changing the boiler in a year or two, why, because we had recently completed an extension and fitted a range cooker as well as a pending retirement, I didn't want the worry of a boiler replacements when I was not in employment. As it happened I called Bev on Friday 2nd of February and booked in a visit to discuss a new boiler replacement (a larger type and new wider diameter gas supply pipe). Would you believe it, the following Wednesday the boiler gave up, day's before the arranged visit, but Graham arrived within an hour and on Friday the same week the new pipework and boiler was in and running. Simon was the lead gas engineer on the job, with him were Christian and Neal. Top guy's, very professional, explained the process, listened to the customer and gave a brief on the new boiler operation before leaving the same day and left everything clean and tidy behind them. The workmanship was excellent and as previous reviewers have said, carpet covers and respect for the owners home seems a minimum standard applied (thank you guy's). Would recommend Mullins to friends, family and anyone else who were looking for a safe gas heating supplier with engineers who would treat you right.
Customer in Shropshire
Posted on 15/02/2024
, work completed 09/02/2024
Recommended
New boiler fitted quickly and efficiently
I knew from previous work they would do an excellent job and they did. Very professional, friendly and very respectful of my property. Extremely tidy and painstaking with minimal touching up needed where the new boiler didn’t fit the space left by the old one. I have absolute faith that they would rectify anything if it should go wrong in the future and would do it with skill and professionalism. They don’t do a cheap job but it is totally worth it for the peace of mind and confidence in the 15 year guarantee. I also very much like that it’s easy to speak to them - Bev in the office is professional and efficient but also very human. So lovely not to have to speak to a machine.
Customer in Shropshire
Posted on 12/01/2024
, work completed 05/01/2024
Recommended
Great Work & Very Professional
All our dealings with Mullins were very professional. We had a new boiler installed in a new location and they had to remove the old boiler, water tanks and immersion heater etc. The team carried out a first class job and everything was done on time and at the agreed price. Would highly recommend.
Customer in Shropshire
Posted on 18/12/2023
, work completed 12/12/2023
Recommended
Quick and friendly service
Our old back boiler was replaced with a combi-boiler in two and a half days. The engineers started working in under a week from giving us a quote. All carpets were covered to ensure no mess was left. They cleared up every night so our life was as easy as possible. The engineers kept us informed of what they were doing and were very willing to answer questions. They were co-operative and adjusted to our program and requests. The engineer gave us clear instructions on how to use the boiler.
Customer in Shropshire
Posted on 25/08/2023
, work completed 16/08/2023
Recommended
A very thorough job. Left clean and tidy.
Installed new boiler, pump, valves and radiator thermostats. Rewired NEST thermostat. Prompt. Carried out a very thorough job. System working well - winter will give it a real test. Very pleasant team. Left us clean and tidy. More expensive than expected and having to pay total cost, rather than a significant deposit, before the job started was unusual.
Customer in Shropshire
Posted on 04/08/2023
, work completed 28/07/2023
Recommended
Perfect!
Out of three Which? Trusted Traders that I contacted, Mullins was the company that stood out for me; initially due to their (Bev's) responsive and accommodating nature. Having drawn up a specification for my work, which included a boiler upgrade and other jobs on my central heating system, Andrew Mullins visited to discuss my requirements. His visit was extremely useful as he clarified my thoughts on boiler sizing; noted and made suggestions for the additional work on my heating system. Quote accepted and date planned, the team: Neil, Simon and Christian visited me at the allotted time. They were professional, polite, tidy and accommodating; in short a great team. Their workmanship was top notch and I’m very pleased with the job they did. Having this personal experience of Mullins, I have no hesitation in recommending them. Well done and thank you.
Customer in Shropshire
Posted on 22/07/2023
, work completed 20/07/2023
Recommended
Professional, efficient and fast services
Professional, efficient and fast services - the problem was resolved within 3 days of reporting my boiler not working, which is amazing in today's climate
Which? Trusted Traders Consumer
Posted on 20/07/2023
, work completed 10/07/2023
Recommended
Boiler Installation
Mullins came to replace our gas boiler which they installed 15 years ago. They arrived on time and completed the work on time. The team were very polite and explained what they had to do. The team were very cleanliness conscious and protected all of our carpets as they worked. All rubbish was removed and taken away by the team. On completion of the work a member of the team explained the operational details of the new boiler and informed us of their support services during working hours and also after hours and weekends. Faultless.
Customer in Shropshire
Posted on 29/06/2023
, work completed 23/06/2023
Recommended
Excellent service
Arrived on time everyday, and finished work on time. Gas boiler installed . 8 radiators and a shower, also removed gas heater. Advice given about changing gas fire to a new electric one, due to current illegal. Worked very hard and left everything tidy. All of the team very helpful
Which? Trusted Traders Consumer
Posted on 15/06/2023
, work completed 22/05/2023
Recommended
Excellent service
My elderly parent's boiler had stopped working and Simon came out 2 hours after I logged the problem. Unfortunately a new boiler was required and it was supplied and fitted the following day. Budget agreed to adhered to. Simon and his colleagues were very friendly, polite and respectful. They did an excellent job, dust sheets wherever they were working and cleaned up afterwards. I would highly recommend.
Customer in Hampshire
Posted on 21/05/2023
, work completed 26/04/2023
Recommended
Couldn't have asked for anything more
Within a week of calling Mullins for a quote for a new boiler, it was installed!. They were prompt and at all times very professional, courteous but also friendly. They were very mindful of the customers needs and took precautions to protect floorings with groundsheets and slip mats. I was very impressed how all tools ad equipment were laid out in readiness for the work ahead. A small thing I know but it showed their professionalism and attitude to the work in hand. The work was completed within in the day and everywhere was left spotless. All old bits and boxes etc. were taken away too. I would highly recommend Mulllins.
Tina in Shropshire
Posted on 22/04/2023
, work completed 20/04/2023
Recommended
Installation of Worcester Bosch gas boiler
Very efficient service from the time the estimate was given, arranging a date and the installation being completed. Installation was trouble free. The engineers arrived punctually and the work was carried out without mess. All the old boiler parts were taken away. All the people I dealt with were friendly and very professional.
Customer in Shropshire
Posted on 16/04/2023
, work completed 12/04/2023
Recommended
Replacement Boiler - Excellent Service
From initial contact, to quote, to completion of the job Mullins couldn’t have been more efficient, responsive, friendly and professional. The engineers on site were exceptionally hardworking and the quality of the plumbing was excellent. They listened carefully to our specific requirements and preferences in terms of the details of the installation and carried them out very satisfactorily. They were reliable and punctual, very tidy workers and worked together as a strong team. I would have no hesitation in recommending Mullins.
Customer in Shropshire
Posted on 21/02/2023
, work completed 17/02/2023
Recommended
Quick response, very efficient
Boiler broke down, so rang Mullins (had used them previously). Mr. Mullins called next day, diagnosed the problem, boiler was 12 yrs old, so decided to go for a replacement. Two of his engineers came the next day and fitted the new boiler. They were pleasant, efficient, and tidy, and had the boiler installed, and the system refilled and tested by mid afternoon. Mullins response to our breakdown could not have been quicker. We have always found them pleasant, informative, and efficient, and would have no hesitation in recommending them.
Customer in Shropshire
Posted on 07/02/2023
, work completed 02/02/2023
Recommended
Replacement boiler
I made contact with Mullins who came round to offer a quote. This was presented to me both verbally and through email. When I made the decision to use their services this was based on recommendations, viewing work they had carried out and feeling although more expensive they offered a more professional job. I called their office and booked the job to be done, both engineers arrived dead on 8am as advised, both very polite,professional and accommodating due to the fact I was working from home for a period of time they were at my house. I cannot fault their workmanship and attention to deal. Both left my house tidy and were even very considerate to my two dogs whilst carrying out the replacement boiler as they went back and forth between the house and their work vans. Instructions were left for the boiler and as promised my receipt of payment and guarantee has arrived in the post today. Thank you for a brilliant job done!
Customer in Shropshire
Posted on 02/02/2023
(Reviewer did not use service)
Recommended
Excellent work
Simon, Neil and Christian fitted a new combi boiler for me and took out the old back boiler and fire from the living room and water tank and heating feed tank (from the loft). They worked hard for one and a half days. They were friendly, polite, reliable and did an excellent job. They showed respect both to myself and my property. I can tell that their work is of the highest quality and they know their stuff. I am well pleased with the installation. Thank you.
Keith in Shropshire
Posted on 12/01/2023
, work completed 10/01/2023
Recommended
Excellent work and service
I cannot recommend Mullins highly enough. Initially the problem was a replacement radiator but when I asked them to check the water cylinder they discovered it was leaking. This necessitated changing the cylinder and some repiping. From the initial quote to the time the work was completed was five days. The quote was presented there and then and a full explanation to the work involved was provided. After payment they rescheduled their work to fit my work in. The engineers were both very knowledgeable and excellent clean, quiet workers. They put down dust sheets to cover all the flooring etc and worked diligently all day with only a couple of very short breaks. This was a two day job and on both days they arrived very promptly. When they left the system was up and running much better than it had ever worked before. All the staff I came across both in the office and in the field could not have been more professional.
Customer in Shropshire
Posted on 07/12/2022
, work completed 25/11/2022
Recommended
Great work
Mullins fitted our previous boiler and had always serviced it, we had never had a problem with them so when we needed a new one they were the obvious choice! The fitters were lovely, worked so hard all day and always left everything clean and tidy (they were with us two and a bit days) Plus they took away the old boiler and other rubbish
Customer in Shropshire
Posted on 27/11/2022
, work completed 17/11/2022
Recommended
Great service
Mullins have serviced our back boiler since it was fitted by them in 2000. In October it came to the end of its life, and we were quoted for a new Worcester Bosch Combi boiler. The work has been completed to a very high standard, with great attention to detail. All three engineers were very pleasant, careful and efficient, and demonstrated considerable skill. We are totally satisfied, both with the work and the boiler, and would willingly recommend Mullins .
Customer in Shropshire
Posted on 19/11/2022
, work completed 08/11/2022
Recommended
Excellent service
Have used for the last 12 to 13 years and think they are great, very effiencent, did a good job
Which? Trusted Traders Consumer
Posted on 20/10/2022
, work completed 06/10/2022
Recommended
Excellent, no complaints at all, seamless
Three of them came and the work was excellent, great value
Which? Trusted Traders Consumer
Posted on 25/08/2022
, work completed 17/08/2022
Recommended
New boiler installation.
The annual service agreement I have with Mullins showed that our fifteen year old boiler was in need of replacement due to the heat exchanger leaking. A competitive quote was provided with a fifteen year guarantee and a date arranged for installation. Excellent polite service with no problems or need to return. Highly recommended.
Customer in Shropshire
Posted on 17/08/2022
, work completed 10/08/2022
Recommended
Replacement combi boiler.
My original combi boiler was fitted by Mullins some sixteen years ago and was serviced by them every year, on the few occasions that there was a problem they always attended promptly and fixed the fault. As I felt it was time to update the boiler I contacted Bev at Mullins and the next morning Graham came to look at the job and gave me a quote which I accepted, within half an hour of Graham leaving Bev rang me to arrange a date the following week for the work to be done. On the due day the two engineers arrived on time, they were polite and friendly, all the carpets were covered before work started and everything done in a professional manner including a steep climb to get on the roof to replace the flue. I can say that the whole job from start to finish was first class and I would not hesitate to recommend them.
Customer in Shropshire
Posted on 24/07/2022
, work completed 15/07/2022
Recommended
Combi boiler new location.
I've had mullins service my old back boiler for many years. Today they finished fitting a new worcester bosch combi in my airing cupboard. They were on time, tidy, quick and the new pipe work is a work of art. They covered my carpets and were mindful of my wishes. They went above and beyond. Thanks Mullins. Highly recommended.
Customer in Shropshire
Posted on 07/07/2022
, work completed 07/07/2022
Recommended
Replacement gas boiler
Excellent work completed in two days by very pleasant chaps. Second boiler fitted by Mullins and we would not have had them again if their service over the years had not been so good, prompt and worth using again! Aftercare excellent as long as the boiler is serviced by them once a year, and with gas you would not do otherwise. Recommended highly.
Customer in Shropshire
Posted on 05/07/2022
, work completed 30/06/2022
Recommended
New combi boiler
Excellent company, extremely friendly and helpful. Would recommend to answer.
Which? Trusted Traders Consumer
Posted on 09/06/2022
, work completed 17/05/2022
Recommended
New combi boiler
They were very efficient to removing and replacing our old boiler. cleaned up after and were very polite. very good!
Which? Trusted Traders Consumer
Posted on 09/06/2022
, work completed 13/05/2022
Recommended
Very good service
Had a fault on my boiler , water was leaking through the ceiling (boiler was in the loft). Rang Mullins on Tuesday the 5th , they came the same day and unfortunately boiler was deemed to be life-expired, had a quote for replacement which was accepted, new boiler fitted the following Thursday. The two engineers completed the job in a day with not one bit of mess, all carpets were covered, could not have been more pleased with the service. Thanks
Customer in Shropshire
Posted on 28/05/2022
, work completed 12/05/2022
Recommended
Excellent service
They have maintained my boiler for fifteen years, I can't fault their workmanship when they come to complete an annual service. Simon fitted the new boiler on the fourth, Simon and his apprentice worked very well throughout the day. An excellent service.
Which? Trusted Traders Consumer
Posted on 19/05/2022
, work completed 04/05/2022
Recommended
Very professional and dependable
I have been a customer of Mullins Heating for over a decade. They have recently fitted a new gas boiler, having installed and subsequently serviced the previous boiler and a pressurised water cylinder every year after they were fitted. They have been consistently prompt in responding to any problems, and any faulty parts quickly replaced at no cost. The quality and tidiness of their work has been excellent, and their service has been consistently reliable over the years since I became their customer.
Customer in Shropshire
Posted on 07/04/2022
, work completed 01/04/2022
Recommended
Excellent, professional service
In 2006 Mullins fitted our first combi-boiler together with radiators throughout and, soon after, a gas fire and surround. We were very pleased with their work and friendly manner and have had an annual maintenance contract ever since. On the few occasions when there has been a problem one of the team has come out promptly to rectify the fault. Last month Mullins fitted a replacement boiler. Neil and Darren arrived at the agreed time and completed the work within two days. They took care to cover carpets and keep mess to a minimum and cleaned up thoroughly afterwards. They had had to remove the slatted wooden shelves in the airing cupboard and we assumed that we would need to replace these ourselves. We were impressed to find that they had done this for us. Richard and all his team have consistently provided an excellent service while Bev in Reception couldn’t be more helpful. Julie and Gordon
Customer in Shropshire
Posted on 14/02/2022
, work completed 26/01/2022
Recommended
Highly recommended
Very impressed with the efficiency, neatness and high standard of work carried out fitting our new Worcester Bosch boiler. The work was done in the time frame given even though a cupboard had to be dismantled and then re assembled (better than before in fact with modifications to the back to allow better access to boiler parts in the future). The guys doing the installation were very polite and helpful. Bev In the office too is always very helpful and kept us well informed. We have had boilers from Mullins in the past and the aftercare and servicing has always been excellent. Many thanks.
Customer in Shropshire
Posted on 12/02/2022
, work completed 08/02/2022
Recommended
New Gas boiler installed
The Trader arrived at 8 am on the morning of Thursday 21st October and commenced work by having firstly to remove the old boiler and then replacing it with a new one. The whole process was quite complicated with old pipework having to be rearranged including both water & gas pipes. The work was completed about lunch time and then radiators in the house had to be re balanced due to the initial drainage of water from the system. the trader completed the process with vacuuming the area and general cleaning leaving the whole area as it was on arrival. I was impressed with their standard of work and subsequent certificate showing Building regulation compliance
Customer in Shropshire
Posted on 27/10/2021
, work completed 21/10/2021
Recommended
Very satisfied with the work undertaken
We had out boiler replaced on 6th September 2021. I was very impressed by the speed and efficiency that the work was completed and would definitely Mullins to other customers requiring this type of work.
Michael in Shropshire
Posted on 10/09/2021
, work completed 06/09/2021
Recommended
Excellent work - Replacement Boiler
I was so impressed with this company, they arrived early and covered my belongings and worked hard and very well together all day. I thoroughly recommend this company
Which? Trusted Traders Consumer
Posted on 09/09/2021
, work completed 03/09/2021
Recommended
Supply and installation of Worcs Heatslave 18/25 combi
Second boiler we have had fitted from Mullins. Fast professional service. Installation neat and tidy. Customer care through the whole team is second to none. A pleasure to deal with.
Dave in Shropshire
Posted on 13/07/2021
, work completed 07/07/2021
Recommended
Boiler installed quickly and efficiently
Very pleased with the service from Mullins heating. Our aging combi boiler had never worked very well and we endured many cold winters. After an initial inspection, we were given a quote very quickly and the team, led by Simon, installed a Worcester Greenstar 2000 combi boiler the next week. They also replaced most of the thermostatic valves and fitted a new flue. We were warned there might be a few problems due to the rather low water pressure at our house, but in fact, all the radiators work beautifully. As well as vacuuming every radiator to prevent air bubbles, the team also returned the next morning to carry out a full system flush. They were all very friendly, polite, and efficient, and Simon even dealt with a leaky pipe for us under the kitchen sink, which wasn't even his responsibility but was much appreciated. Brilliant service!
Customer in Shropshire
Posted on 10/07/2021
, work completed 09/07/2021
Recommended
Supply and install 2 Worcester gas boilers and pumps.
We have been using Mullins for nearly 15 years and have always been very happy with their work and service. They installed 2 gas boilers 15 years ago and have always serviced them, but it was time for both to be updated. The 3 man team turned up on time each day and did a wonderful job. Clean, polite, friendly and efficient. Considering that all 3 were in and out of the house for 3 days, they left the house and garage clean and tidy. Our boilers are situated in the garage and it now looks like a ships engine room with so many pumps and valves. We have an old, large house with 24 radiators and the new, updated system works amazingly and looks fabulous. Such a neat job. We are all impressed. Thank you to all the staff at Mullins.
Hazel in Shropshire
Posted on 20/06/2021
, work completed 16/06/2021
Recommended
Removal of old aga type boiler/stove, installation of new boiler in different position
From our first contact with Mullins through to the completion of the NOT very straightforward job that included dismantling and taking out a very heavy old AGA type boiler/stove we could not have been more pleased. The men always turned up very promptly each day over the five day job, were always very pleasant, cracked on with their work and cleaned up thoroughly as they went along and at the end of the day. We would have no hesitation in recommending them to others.
Jim in Shropshire
Posted on 30/03/2021
, work completed 26/03/2021
Recommended
Delighted with new Worcester combi boiler; excellent communication, efficient, tidy and reliable service by Mullins.
Mullins came to the rescue when our old boiler needed replacing in an emergency during a very cold period and during the Covid lockdown. I contacted Mullins and the friendly receptionist sent someone round promptly to give me a quote for a new one and it was fitted 3 days later. On the day of the installation, the two man team turned up promptly first thing, they were friendly and approachable and worked very efficiently until the completion of the work late afternoon. They put floor protection down around their work area and were happy to de-shoe to go upstairs and tend to the radiators. Inevitably there is always some cleaning up to do after such a big job but it didn't take too long as they had protected areas well and hoovered up the worst before they left. It is a relief that they provide aftercare service so I will definitely continue to use Mullins for the boiler's annual service and indeed for any other related jobs. The boiler has been working wonderfully since its fitting two weeks ago; it is easy to use, much quieter and more powerful than our old one so has significantly improved the hot water pressure. I wouldn't hesitate to highly recommend Mullins to others.
Customer in Shropshire
Posted on 21/02/2021
, work completed 05/02/2021
Recommended
Sunday morning disaster
We and our extended family have used Mullins for many years, however, a couple of years ago we took out their maintenance plan and I have to say it is worth every penny. We woke Sunday morning to a flooded boiler cupboard, no hot water and we were very stressed. Phoned the out of hours number, engineer appeared within the hour and fixed the boiler really quickly. So pleased with the service, thoroughly recommend.
Claire in Shropshire
Posted on 23/12/2020
, work completed 20/12/2020
Recommended
Fantastic Service Plan
My 90 year old mother had her boiler/central heating system installed some time ago by Mullins and was very pleased with their work. She took out a service plan with them. On occasion, she has been confused by her thermostat settings and they have always been very kind and supportive to her, even attending when there wasn't really anything wrong. Yesterday, after a power cut, the pump failed. They came out immediately and fixed the problem without any charge for the replacement part. Mum feels very secure that Mullins are there if she needs help.
Customer in Shropshire
Posted on 04/12/2020
, work completed 03/12/2020
Recommended
Highly recommended
New boiler fitted. Excellent service from start to finish. Couldn't ask for more and will definitely use again.
Customer in Shropshire
Posted on 15/05/2020
, work completed 03/04/2020
Recommended
Supply and installation of Worcester FS 30CDi. Also new hot water tank, and tank in roof
A thoroughly professional job on all counts, prompt, tidy, courteous, helpful etc. Work done to budget. Everything 100%.
Customer in Shropshire
Posted on 25/02/2020
, work completed 14/02/2020
Recommended
All work was exemplary
Installed a new boiler. Everything was perfect on the job. Only difficulty we had was the boiler controls/thermostat but was alright in the end. Would Highly Recommend. Peter
Peter, Shrewsbury
Posted on 03/02/2020
, work completed 03/02/2020
Recommended
Really Impressed
They were spot on, courteous, clean tidy, my wife and I were very impressed.
Paul, Shropshire
Posted on 24/01/2020
, work completed 24/01/2020
Recommended
So very reliable and dependable
A request for a quote for a new boiler resulted in a survey within a week and then the installation the week after. The engineers were here at 8.30 in the morning and the work completed by mid afternoon. A slight hiccup a few days later resulted in the installing engineer coming back at 8.30am the same morning to sort us out! We have used this firm for our oil-fired boiler and heating system for several years. They are always attentive, friendly and reliable. Any crises are dealt with very rapidly and we feel we can trust them to look after us.
Customer in Shropshire
Posted on 16/12/2019
, work completed 05/12/2019
Recommended
Installation of new boiler after failure of original
Mullins installed a new Worcester Bosch boiler after my original old boiler failed leaving me with no heating. They are a very professional organisation from the people in the office (polite, helpful, call when they say they are going to) to the contractors themselves who turn up on time, explain everything and address any problem arising. I had a follow-up issue which was also dealt with efficiently. Mullins juggled other commitments around to ensure my heating problem was solved ASAP. I would recommend them to others without hesitation.
Customer in Shropshire
Posted on 06/12/2019
, work completed 27/11/2019
Recommended
Highly recommend
We had a new Worcester Bosch boiler installed and new fireplace and gas fire fitted. Quote was very competitive and accurate. Engineers arrived on time and the work was carried out quickly and to a very high standard. We were very impressed with the whole process from receiving the quote to completion of the work and will definitely use them again.
Mervyn
Posted on 26/10/2019
, work completed 09/10/2019
Recommended
Highly recommended
I had a new boiler fitted, everything they have done has been excellent. They are very nice people, polite and friendly.
Jean, Shropshire
Posted on 07/09/2019
, work completed 07/09/2019
Recommended
My review
They come as promised and carried on the work in a very professional way. They were very helpful in every way and completed the work as promised in 2 and a half days. Installed a new Worcester Bosh Boiler. I was very impressed.
George, Shropshire
Posted on 27/08/2019
, work completed 27/08/2019
Recommended
Gas fire
They were exceptionally good. Came when they said would.
Stephen, Shropshire
Posted on 20/08/2019
, work completed 20/08/2019
Recommended
Prompt and professional.
All work was done on time and very professional.
Christopher, Shropshire
Posted on 08/08/2019
, work completed 08/08/2019
Recommended
Brilliant
Very good and very efficient. Done in 2 days instead of 2 and a half. Very lovely people.
Diane, Shropshire
Posted on 05/08/2019
, work completed 05/08/2019
Recommended
Prompt and efficient service
The whole process from quote to installation and clear-up was prompt and efficient. All staff were friendly helpful and efficient, including the office staff. The carpets which had to be lifted were replaced as well as they were before they were lifted, and ever part of the job was done tidily. The guarantee which this company gives is good. Would definitely recommend this company.
Les, Shropshire
Posted on 31/07/2019
, work completed 19/07/2019
Recommended
prompt and professional
Replace Gas boiler and pipe work in not the easiest area. Professional, courteous came when booked, it could not have been a better experience.
Daphne, Shropshire
Posted on 22/07/2019
, work completed 22/07/2019
Recommended
Impressive service from Mullins
Most impressed with Mullins from our first enquiry to the completion of our new boiler installation. Very prompt service, everybody helpful without exception. Clean and tidy work. Ultra-efficient and personal service with all aspects of the job. A firm we feel confidence in for the future and would recommend to anybody.
Customer in Shropshire
Posted on 08/07/2019
, work completed 01/07/2019
Recommended
Fabulous
Would trust them. when u ask them for quote its broken down. had boiler service last week old boiler needed. service marvellous, trustworthy guys and office staff lovely as well, would recommend to anybody.
Angela, Shrewsbury
Posted on 20/06/2019
, work completed 20/06/2019
Recommended
Leaking Hot Water Tank covered under a Service Agreement
Darren came out to look at the leaking hot water tank. Really great, attentive service from the initial phone call (Bev) to 'problem solved'. And so quick! Less than 1 hour between the call & problem solved. Great Service. Happy to recommend Mullins
Customer in Shropshire
Posted on 17/06/2019
, work completed 14/06/2019
Recommended
Replacement boiler and radiators
We recently moved into this property and felt the central heating and hot water system needed updating. We obtained several quotes but felt Mullins provided the most efficient service with excellent advice and a competitive quote. The work including a new boiler with new flue, eight radiators with thermostatic valves and remote control was completed efficiently and cleanly by very friendly and informative workmen. We would happily recommend this company to all and look forward to having the yearly servicing completed by them. An excellent experience with all the company's staff.
Diane and John, Shropshire
Posted on 17/06/2019
, work completed 12/06/2019
Recommended
Highly professional, competent and friendly service
We had an old, inefficient boiler and its controls checked along with the radiators in a house that we have just purchased. Mullins advised on the best quality and most efficient boiler - a condensing boiler - to replace the existing one, along with replacing some of the radiators. The job was done very neatly, and the heating system thoroughly re-checked, all to a pre-agreed budget, which while it seemed a little more expensive than average, was well worth it for the high quality of work done. Everything was left immaculate afterwards. The system all works very well now. Right from the first communications with the office, Mullins could not have been more friendly, professional and helpful. I would not hesitate to recommend them and they will now always be our provider of choice for anything to do with heating and plumbing.
Customer in Shropshire
Posted on 13/05/2019
, work completed 26/04/2019
Recommended
Very professional
Work involved new gas boiler, cylinder, pump, thermostats, timer, three new radiators, one replacement radiator and associated pipework. Throughout the process of first visit, issue of estimate, agreeing to go ahead, setting dates, work being carried out, clearing scrap and commissioning. My wife and I were completely satisfied with every aspect of the service offered by this firm. Communication with the onsite and office staff was exemplary. I would have no hesitation in recommending this company for anyone seeking heating engineers.
Customer in Shropshire
Posted on 25/04/2019
, work completed 18/04/2019
Recommended
Thorough and efficient
Installed a replacement gas fire - on time and budget. Tested and explained working. Very helpful and efficient. Have used them for previous work and always found helpful and efficient.
Ann, Shropshire
Posted on 21/02/2019
, work completed 21/02/2019
Recommended
Amazing Service
Exceptional service, called on Monday morning, had quotes by Monday afternoon, and as our boiler had given up in this cold weather, they even juggled their workload and fitted new boiler on the Thursday. Office staff and fitters friendly and polite. Great workmanship. Would definitely recommend.
Customer in Shropshire
Posted on 30/01/2019
, work completed 24/01/2019
Recommended
My review
When deciding a new boiler was required this company were very prompt with appointment to carry out the work. They installed a gas boiler - removing the old one. They carried out the work efficiently. They were very pleasant and polite and cleared away on completion leaving the area where they worked clean & tidy. They disposed of the old boiler. Also helpful with advice.
Jean, Shropshire
Posted on 17/12/2018
, work completed 17/12/2018
Recommended
Very satisfied
Work was implemented on day Mullins said they would come. Clean and professional implementation of boiler, very satisfied with work and have been a customer with them for over 18 years. Standards have not fallen.
Clifford, Shropshire
Posted on 06/12/2018
, work completed 06/12/2018
Recommended
Excellent work
Replaced boiler in attic for heating and hot water. Came on time. Excellent work - very thorough and nice chaps.
Janet, Shropshire
Posted on 28/09/2018
, work completed 28/09/2018
Recommended
Really good professional work.
Job done on time, at time arranged, in tidy, professional way & full gas safety checks. Very very thorough. Boiler replaced & full instructions provided. Couldn't fault Graham or his colleague.
Trevor, Shropshire
Posted on 28/08/2018
, work completed 28/08/2018
Recommended
Brilliant job
Very impressed by the team - totally professional and worked really hard. Much less disruption than I expected, having a complete central heating system installed. Would definitely recommend Mullins, they did a brilliant job.
Mel, Shropshire
Posted on 06/08/2018
, work completed 06/08/2018
Recommended
Prompt & highly professional.
From initial enquiry, through to installing our new boiler, Mullins was a real job to deal with. The guys worked very hard and were patient, reliable, helpful & diligent. The house was left clean & tidy. Would not hesitate to give this company the highest recommendation.
Which? Trusted Traders Consumer
Posted on 17/07/2018
, work completed 17/07/2018
Recommended
Brilliant job!
Turned up on time, always professional. Very helpful with suggesting a fire to suit our pocket. Would definitely use them again.
Erica, Shropshire
Posted on 09/07/2018
, work completed 09/07/2018
Recommended
Excellent Job
Mullins were quick both to give a quotation for the work and to carry it out. The two fitters arrived on time, were efficient, polite and informative, put dust sheets down to protect the work surface and floor, cleared up after themselves, and completed the fitting of a gas boiler within one day. All the necessary documentation was either left with me on the day or forwarded later.
Lesley H
Posted on 21/05/2018
, work completed 21/05/2018
Recommended
Prompt, efficient & pleasant.
The work was started on 13/05/2018 & finished on 15/05/18. Simon Alston the engineer arrived on time, was very efficient & tidy. The existing gas supply was found to be incorrect & a new gas pipe from meter to boiler was fitted at no extra cost. He kept me informed at all stages of the work. On completion everything was left clean, even vacuumed. I have already recommended the work & company.
Hazel, Shropshire
Posted on 13/05/2018
, work completed 13/05/2018
Recommended
Excellent Work
Excellent work, polite and informative workers. They tidy up every day, wouldn't know they had been here. No request was refused, we would be happy to recommend anytime. Timekeeping excellent and finished work as promised on schedule.
Robert, Shropshire
Posted on 03/05/2018
, work completed 03/05/2018
Recommended
Prompt & Professional
Good clean job done expertly by the workmen involved.
Michael, Shropshire
Posted on 24/04/2018
, work completed 24/04/2018
Recommended
Excellent company
This is an excellent company, providing an excellent service at all levels, quotation, explanations and staff attitudes (polite and competent). Well done Mullins.
Lee, Shropshire
Posted on 11/04/2018
, work completed 11/04/2018
Recommended
Fantastic company
Mullins Heating, installed a new heating system ten years ago, they have serviced it every year since then. On the above data they installed a new gas main, all this work was carried out in a very professional way and the engineers were excellent. It is a joy to deal with a company such as Mullins Heating, highly recommended.
William Gary, Shropshire
Posted on 28/03/2018
, work completed 28/03/2018
Recommended
Excellent job and service
The job of replacing the boiler and moving a radiator was very professional and efficient. The 2 workmen were pleasant and informative. We have always found the firm excellent.
Roger, Shropshire
Posted on 21/03/2018
, work completed 21/03/2018
Recommended
Brilliant job
Fantastic job. Polite and courteous engineers. When they left you would not have known they had been here, no mess at all.
David, Shropshire
Posted on 07/03/2018
, work completed 07/03/2018
Recommended
Excellent work
Highly recommended from start to finish. Most efficient
Ivor, Shropshire
Posted on 14/02/2018
, work completed 14/02/2018
Recommended
Prompt and efficient
After condemning the existing boiler on the annual service 29.01.18 for excessive CO emission. Mullins fitted a new replacement boiler the next day. They commenced at 7:45am and completed the work by 3.00pm.
John, Shropshire
Posted on 30/01/2018
, work completed 30/01/2018
Recommended
Great Service and a good price
We were very pleased with the 1st class service from all at Mullins . We had arranged a service on our old boiler , this failed a CO gas test . The engineer was courteous , explaining the very valid reasons for needing to disconnect an obviously dangerous appliance . We had a very competitive quote , actually more competitvly priced than the Gas utility company tender we had 2 year earlier . We were given a very prompt appointment to install the boiler , the engineer arrived at the promised time and took every possible care during the installation . The engineer kept distruption to decoration etc. to an absolute minimum . The work areas were cleared to a high standard . I would highly recommend Mullins for their professional service in every area : Office Staff , Estimation and Installation . They are clearly a team proud of their work in every aspect .
Ian Davies
Posted on 15/01/2018
, work completed 15/01/2018
Recommended
Brilliant job
Highly recommended, fast and efficient service.
Kenneth, Shropshire
Posted on 05/12/2017
, work completed 05/12/2017
Recommended
First Class
Turned up on time, asked for little, cleared up afterwards and finished on time. There was one or two difficulties which they solved without swearing!
Miles, Shropshire
Posted on 30/11/2017
, work completed 30/11/2017
Recommended
First Class Job
Highly recommended on all aspects of work carried out.
Linda, Shropshire
Posted on 13/11/2017
, work completed 13/11/2017
Recommended
Brilliant job
Engineers worked professionally and informatively. Made sure we understood boiler working on completion of the job
Kerry, Leicestershire
Posted on 09/11/2017
, work completed 09/11/2017
Recommended
Professional.
Friendly, competent staff. Helpful advice. All appointments kept on time. Excellent job done.
Gordon, Shropshire
Posted on 31/10/2017
, work completed 31/10/2017
Recommended
Brilliant Service
From hour one on the 1st day, the work rate was amazing and the quality stupendous.
Peter, Shropshire
Posted on 23/10/2017
, work completed 23/10/2017
Recommended
Prompt and professional
Have dealt with this firm for many years and have always found them completely reliable and efficient.
Helenor, Shropshire
Posted on 22/09/2017
, work completed 22/09/2017
Recommended
Prompt, professional and courteous
No hesitation in recommending. Difficult to comment on value.
Damien, Shropshire
Posted on 18/09/2017
, work completed 18/09/2017
Recommended
Brilliant job. Prompt and very professional.
I was very impressed by the organisation and work done by Mullins Heating. Phone enquiries dealt with very promptly. Courteous, efficient, and pleasant staff and workers throughout. Thank you.
Charlotte, Shropshire
Posted on 15/09/2017
, work completed 15/09/2017
Recommended
Highly recommended.
Graham and Simon did an excellent job of fitting a new central heating system. They were tidy, leaving the house useable every evening. They even swept the drive. Would highly recommend Mullins for price, workmanship and professionalism.
Peter, Shropshire
Posted on 11/09/2017
, work completed 11/09/2017
Recommended
Great company
Mullins heating Ltd went out of their way to be helpful, ensuring work was carried out quickly and efficiently. The office staff are easy to deal with and always helpful. Our engineer was polite, professional and always prompt.
Which? Trusted Traders Consumer
Posted on 31/08/2017
, work completed 31/08/2017
Recommended
Efficiently and effectively installed
Installed new boiler, changed radiators without any problems of fuss.
Michael, Shropshire
Posted on 30/08/2017
, work completed 30/08/2017
Recommended
First class job/service
Mullins have maintained, serviced & replaced a recently new central heating boiler & system of wi-fi controls & high quality reliable pump from 1998 (when we inherited ancient noisy, thirsty boiler) until the present day. This is our 2nd Worcester C.H. Boiler at this address.
Jane, Shropshire
Posted on 01/06/2017
, work completed 01/06/2017
Recommended
Prompt & professional. Brilliant job
I was most impressed with the work and service which I received. The engineer (Darren) was most efficient in getting my heating up & running. I have no hesitation in recommending them.
Brenda, Shropshire
Posted on 03/05/2017
, work completed 03/05/2017
Recommended
Great job
The heating engineers were polite, tidy, professional, knowledgeable and always did what they said they were going to. The experience of getting a new boiler was stress free from start to finish.
Jo, Shropshire
Posted on 27/03/2017
, work completed 27/03/2017
Recommended
Prompt and efficient
Woke up to our boiler not working. Cold call to Mullins following finding them via which trusted trader website.They were able to come round by lunchtime and everything fixed in no time. Very pleased with price and service.
Which? consumer
Posted on 22/03/2017
(Reviewer did not use service)
Brilliant job
2 very helpful engineers that did a first class job. Very highly recommended.
David, Shropshire
Posted on 15/02/2017
, work completed 15/02/2017
Recommended
Highly professional
Job involved removing back boiler and all associated controls, hot water tank & cylinder and replacing with a combination boiler, entailing new pipework & electrical connections. Work was carried out with a minimum of disruption & to a very high standard of finish. I would certainly recommend Mullins.
David, Shropshire
Posted on 10/01/2017
, work completed 10/01/2017
Recommended
Service Contract
Our family has been using Mullins for years. Our property had been rented out and we had relied on them to service our heating. When we returned to the property we have found most of the radiator taps do not work and the noise from them was deafening. Despite this we asked them to return to service the boiler and fix some of the problems and also if we could renew our service contract which had over run by 7 months. Even though we have been with them for many years they refused us the opportunity to renew the contract as they now advised us our boiler was deemed to old. We are thoroughly disappointed with Mr Mullins and his team.
MarryAndreson
Posted on 22/11/2016
, work completed 22/11/2016
Recommended
Great company
From the first phone call we made making enquiries to the handshake as the engineer left, our dealings with Mullins as friendly, efficient and professional.
Malcolm, Shropshire
Posted on 01/11/2016
, work completed 01/11/2016
Recommended
Reliable!
I have used Mullins for more than 12 years, to install and service my oil-fired heating boiler. Throughout, they have proved to be prompt in replying to queries, efficient and reliable when booking a service, etc., pleasant hand helpful when working in my house.
Janet, Shropshire
Posted on 31/10/2016
, work completed 31/10/2016
Recommended
Excellent service
Engineers were polite and pleasant. Provided a fast and efficient service. The work was of a high standard. I would happily recommend the company to others.
Which? Trusted Traders Consumer
Posted on 10/10/2016
, work completed 10/10/2016
Recommended
Professional, friendly and accommodating service
Asked Mullins to come and quote for a replacement boiler and the engineer that came to assess the job gave us some excellent advice and options without pushing us into any particular direction. When we discussed our decision at the showroom we were able to see our chosen products and received favourable responses to our requests regarding dates for the work to be undertaken. The new boiler and other improvements have been working faultlessly since they were installed (big improvement on the old system) and we are extremely pleased we chose Mullins to upgrade our central heating.
Which? Trusted Traders Consumer
Posted on 27/09/2016
, work completed 27/09/2016
Recommended
Very good job
Mullins staff were very helpful. I had a quote for a combi boiler, taking out the old boiler & tanks. Taking out a fireplace & fire. They were prompt, polite & friendly. Had no mess as they cleaned everything away. They did everything in a very professional manner. The engineers that came have worked for the company for many years. That speaks for itself.
Pamela, Shropshire
Posted on 01/09/2016
, work completed 01/09/2016
Recommended
The work was carried out efficiently and professionally, dealings with office staff also very helpful.
Pamela, Shropshire
Posted on 22/08/2016
, work completed 22/08/2016
Recommended
Always good job done very prompt
I have always found Mullins very professional, same day service when able & clean & tidy workmanship I would always trust them to do a good job.
Happy Customer
Posted on 18/08/2016
, work completed 18/08/2016
Recommended
Very satisfied, quality service
Always turned up at agreed so if 8.00am start was agreed, engineer was always there. Engineering staff always very polite, never made mess, clean tidy workers. Would recommend this company to anyone.
Norman, Shropshire
Posted on 24/06/2016
, work completed 24/06/2016
Recommended
Excellent service
Very prompt response. Courteous and thorough service.
Gordon, Shropshire
Posted on 12/05/2016
, work completed 12/05/2016
Recommended
Perfect installation
Clean, tidy job on time and budget. Cheerful and respectful installers who took great care.
John, Shropshire
Posted on 27/04/2016
, work completed 27/04/2016
Recommended
Superb job
Professional, prompt, polite and helpful.
Brenda, Shropshire
Posted on 22/04/2016
, work completed 22/04/2016
Recommended
Prompt & efficient job
Workmen were pleasant & did a very good & efficient job.
Gwen, Shropshire
Posted on 21/04/2016
, work completed 21/04/2016
Recommended
A very professional job
I was very pleased with their work. They arrived on time, were clean, tidy and efficient. They finished when they said they would and did a first class job.
David, Shropshire
Posted on 14/04/2016
, work completed 14/04/2016
Recommended
Great customer service
Post catastrophic failure of central heating boilers, Mullins were superb. 1) arrived to provide estimate of work within 2 hours of first contact phone call. 2) Provided estimate of work to be completed for installation of new boiler by 9am following morning 3) Executed all work to plan, to time and within budget, very professional.
Which? Trusted Traders Consumer
Posted on 10/03/2016
, work completed 10/03/2016
Recommended
Excellent Service
Having already attended our property & diagnosed the problems with our boiler & heating system, Mullins installed a new boiler on 4th March, as well as new piping & wiring. Without doubt the most efficient & professional service we have ever experienced. Faultless.
D, Shropshire
Posted on 04/03/2016
, work completed 04/03/2016
Recommended
Confident, efficient & quick
Prompt appointment setting, on time, knowledgeable fitters who wished to correct old pipe fitted not to current safety standards. Tidy workers leaving no mess.
Richard, Shropshire
Posted on 28/01/2016
, work completed 28/01/2016
Recommended
Excellent service
We are very satisfied with the work of Mullens of Shrewsbury. Their workmen were excellent, their assessment of needs and proposed action was thorough and all service very prompt.
Tim, Shropshire
Posted on 20/01/2016
, work completed 20/01/2016
Recommended
My Review
Mullins responded promptly with an assessment visit and fitted the boiler within a few days with the minimum of disruption and mess. The engineers were pleasant and helpful
Jill, Shropshire
Posted on 01/01/2016
, work completed 01/01/2016
Recommended
Professional and tidy
Arrived promptly, gave an overview of how the work would be completed over the 2 days. Trustworthy, left them with keys. tidy job, professional/courteous attitude.
Wendy, Shropshire
Posted on 10/12/2015
, work completed 10/12/2015
Recommended
Professional, tidy, prompt
Professional, personable, very tidy. Arrived as agreed time and completed job as agreed. Explained everything clearly.
A, Shropshire
Posted on 07/12/2015
, work completed 07/12/2015
Recommended
Prompt & professional
Excellent service. Prompt initial response to problem, professional advice on new boiler & professional installation
Ray, Shropshire
Posted on 02/12/2015
, work completed 02/12/2015
Recommended
Couldn't ask for better
A real family firm who bent over backward to assist. They were nothing but helpful, clean and efficient. They started and finished when they said they would. Their quote was fair and explicit.
Eric, Powys
Posted on 30/11/2015
, work completed 30/11/2015
Recommended
Excellent service
Had boiler, fire & surround fitted by above firm. The workman were prompt, friendly & very clean in their work. Could not fault them on anything that they did. Lady in the office very pleasant & helpful would gladly recommend them to anyone.
E, Shropshire
Posted on 02/11/2015
, work completed 02/11/2015
Recommended
First class
Reported leaking hot water tank on Monday morning and the engineer called in the afternoon. New tank fitted on Wednesday morning. Don't think it could've been done any quicker. Very neat workman and a quality job done.
D, Shropshire
Posted on 14/10/2015
, work completed 14/10/2015
Recommended
Excellent in every aspect.
Very professional, quick and tidy. Oil boiler installed in a very satisfactory way, highly recommended.
Barry, Shropshire
Posted on 08/10/2015
, work completed 08/10/2015
Recommended
very good job & very tidy
The service engineer (Neil_ was very professional, courteous and very clean and tidy. The work/service carried out to gas boiler and the wood store was very good, all areas were covered with dust sheets/clothes to prevent any soot to our rooms. Yet again a very good job
Robert, Shropshire
Posted on 06/10/2015
, work completed 06/10/2015
Recommended
My Review
Had new gas fire fitted and gas boiler serviced. Excellent job, excellent staff.
Geoffrey, Shropshire
Posted on 08/09/2015
, work completed 08/09/2015
Recommended
Thoughtful advice, quality work.
This is an A company that you can feel confident will always do a good job & be there when you need them. Good people to have in your home.
Phil, Shropshire
Posted on 07/09/2015
, work completed 07/09/2015
Recommended
Very good job
The installer was excellent, most helpful and courteous. Mullins have done work for us some years ago and we were delighted then as we are today. Good company I would definitely recommend them.
Gordon, Shropshire
Posted on 07/09/2015
, work completed 07/09/2015
Recommended
Excellent service start to finish.
From showroom to fitting, Mullins came up trumps.
Ian, Shropshire
Posted on 04/09/2015
, work completed 04/09/2015
Recommended
Well recommended
They were prompt and on time, polite and nothing was to much trouble. They did a really great job and left everything clean and tidy. The job was very professionally done, and did not leave until everything was in perfect working order. I would recommend them to anyone
Dilys, Shropshire
Posted on 03/09/2015
, work completed 03/09/2015
Recommended
Prompt & professional.
Arrived 8am and completed by 5pm. Great product, tidy and professional job.
Roland, Shropshire
Posted on 01/09/2015
, work completed 01/09/2015
Recommended
Excellent
Prompt response to my emergency situation. All options presented with clear advice. Efficient, professional approach throughout. I highly recommend this company.
Jennifer, Shropshire
Posted on 01/08/2015
, work completed 01/08/2015
Recommended
Happy with the work
New boiler installed, new piping system in the house, fixed broken pumped. Happy to recommend
Which? Trusted Traders Consumer
Posted on 10/07/2015
, work completed 10/07/2015
Recommended
Happy to recommend
Simon installed my new boiler. Happy with his work
Which? Trusted Traders Consumer
Posted on 01/07/2015
, work completed 01/07/2015
Recommended
New boiler
Simon and Darrell installed our boiler. Everything completed on time and within our budget
Which? Trusted Traders Consumer
Posted on 01/06/2015
, work completed 01/06/2015
Recommended