Endorsed by Which?

Mycroft Heating & Plumbing Ltd

4.8

69 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

We're a small, friendly and professional family business operating in SW London. We have been trading since 2006, were incorporated 2013, and also endorsed as a Which? Trusted Trader in 2013.

As well as boiler servicing and landlord/homeowner gas safety inspections, we install and maintain:

> Boilers and central heating systems
> Vented and unvented (often known as "Megaflo") hot water cylinders and thermal stores
> Gas fires, cookers, hobs and ovens
> Underfloor heating
> Energy efficient controls including radiator thermostats, room thermostats and programmers, including smart controls and weather compensation

We install and work on most manufacturers' boilers and can offer extended guarantees on new installations of certain models. We are trained in the latest remote access “smart” controls from Honeywell (Evohome) and Nest.

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler installation
    • Boiler servicing
    • Boiler repair
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • heating and smart controls
    • underfloor heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
69 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Highly recommended
Customer Service
Quality
Value
Mr Mycroft is a very nice, reliable professional. Great customer service and will do a good job for you.
DutchLondoner Posted on 09/09/2016 , work completed 09/09/2016
A Plumber you can rely on
Customer Service
Quality
Value
I have been using Tim for several years now and have always been more than satisfied with the level of service. Not only has he serviced our boiler, but fitted the Honeywell system to control the central heating. I would, and have, recommended him to anyone looking.
ChrisW Posted on 10/06/2016 , work completed 10/06/2016
Friendly, professional and very helpful
Customer Service
Quality
Value
Tim always has time to explain everything he's doing and offers advice over and above what I'd expect. He has serviced my boiler for years and has given advice on installing a new one. He's always been happy to take my calls asking for advice and always does a very thorough and professional job. Would be happy to recommend him to anyone.
Which? Trusted Traders Consumer Posted on 21/05/2016 , work completed 21/05/2016
Excellent
Customer Service
Quality
Value
Tim has looked after my boiler for 5 plus years now and I would highly recommend him. Prompt, reliable and an excellent service every time.
Katharine Posted on 07/05/2016 , work completed 07/05/2016
Will definitely use again
Customer Service
Quality
Value
Came across Tim as a result of a recommendation I read via Facebook. We had a few issues with his emails getting through the spam filter for my work email account, but once he was booked in I was really pleased with the job he did. Will definitely use him again!
juliasemple Posted on 30/03/2016 , work completed 30/03/2016
Mycroft Plumbing & Heating LTD
Customer Service
Quality
Value
Mycroft Plumbing & Heating are absolutely fantastic,I couldn't have asked for a better service or result.Tim is brilliant, definitely a very trustworthy, knowledgable, prompt, marvellous plumber, who knows what he is talking about.To be honest my heating had been under-performing for a while,I was dreading researching and finding a gas engineer, eventually I couldn't leave it any longer as it was warmer outside than it was on my radiators,I knew the pressure was down on the boiler and thought that was going to be the only problem!Tim dedicated alot of time to me on the telephone and discussed with me thoroughly all options and possibilities,before I booked,I was on a small budget but knew I had to sort it out, he was very honest with me from the start, which I appreciated greatly.Also being a single parent, it's not always easy finding a trader that you are comfortable with in your home, however Tim is also a family man and very amiable,putting me at ease straight away,another plus point!Tim arrived on time,got straight to work,aswell as the low pressure, he discovered a couple of sneaky leaks caused by eroded washers,which he replaced,but all the while explaining to me what he was doing.He worked very hard to fix all elements of my aged boiler and miraculously,as if by magic, it's as good as new!Radiators are now working at full capacity and the house is finally warm,at last.The bill was even pleasing, very fair & great value for money.Book Mycroft Heating they're fab!
Allstar46 Posted on 23/02/2016 , work completed 23/02/2016
Excellent !
Customer Service
Quality
Value
Tim has looked after my boiler for a number of years now. I've always had a prompt and reliable service from him.
Jennifer Posted on 20/01/2016 , work completed 20/01/2016
Excellent job.
Customer Service
Quality
Value
Tim Mycroft arrived promptly as arranged. Worked conscientiously to complete job. Was very thorough with all checks. Did not rush anything in order to cover every aspect of gas fire installation. Very professional, courteous and pleasant.
Helen, London Posted on 14/10/2015 , work completed 14/10/2015
Looking for an honest, reliable, efficent plumber?
Customer Service
Quality
Value
Well, if you've found Mycroft heating and plumbing, it's your lucky day! Nowadays, it's so difficult to find somebody you trust who will do a good job for a reasonable price, that is why I consider myself fortunate to have met Tim. He's been coming to work in our flat for many years and has never disappointed us. Tim is a nice chap with good work ethics. He knows what he's doing and he will give you, much appreciated, peace of mind. We can't recommend him enough!
Neus PL Posted on 13/10/2015 , work completed 13/10/2015
My Review
Customer Service
Quality
Value
Tim arrived promptly and helped to install a Nest thermostat in my home. Was very neat and tidy, installation is perfect and Tim was helpful enough to point out a few things with other items in my house. Highly recommended and great value! Thanks
Which? Trusted Traders Consumer Posted on 03/03/2015 , work completed 03/03/2015
Very good
Customer Service
Quality
Value
Really careful and professional. Happily recommend Tim Mycroft.
Ghislaine, London Posted on 10/02/2015 , work completed 10/02/2015
Reliable, very professional, and engaging
Customer Service
Quality
Value
Tim has done some work in two properties most notably in the house I inherited, and at all times has been thoughtful, considerate and very professional in his approach. He seeks to ensure you get what you want in the best and most effective solution, and then carries out the work to a very high standard at reasonable prices. The key thing is you can feel you can talk to him and he'll listen and then explain the possible solutions in an understandable way without the usual trades blarney. And he's he lovely bloke. Highly recommended.
nick.marchant Posted on 19/11/2014 , work completed 19/11/2014
A happy customer!
Customer Service
Quality
Value
Tim Mycroft has carried out repair work to my boiler and has performed services on it too. He has also carried out work to my lavatory and installed new parts. On all the occasions when Tim Mycroft has worked for me, his work has always been thorough and meticulous. He takes great pains to explain what needs doing and talks through any work needed in advance. He leaves everything clean and tidy when he is finished and is trustworthy and reliable. I have no hesitation in recommending him and his work.
Louise R, . Posted on 10/10/2014 , work completed 10/10/2014
Mycroft Heating - Recommendation
Customer Service
Quality
Value
I've been working with Tim for almost 10 years. During this time, he's performed many services for us, from simple boiler fixes ( replacing individual parts ) to power flushing our entire heating system. In 2008, we moved to the US and rented out both our London properties. Tim conducts annual inspections of all our gas appliances and issues our Gas Safety Certificates ( a legal requirement for landlords ). Most recently, he replaced our 20 year old Worcester-Bosch boiler with a Baxi which works perfectly and is a vast improvement. Tim is a true professional - highly efficient, reliable and always able to deliver to pre-agreed deadlines and budgets. He works diligently to ensure every job is done to his own exacting standards. He is also courteous, communicative and intelligent eg. patiently explaining problems / presenting considered and sensible recommendations. He is a pleasure to work with and I can't recommend highly enough
Kateski Posted on 06/10/2014 , work completed 06/10/2014
Professional and honest.
Customer Service
Quality
Value
I found Mycroft H & P Ltd professional and trustworthy. I was given cost options on whether to repair or replace my boiler. Once I'd decided to replace boiler, I was given full details of work & cost prior to the work. No hidden costs. Work was fast and efficient. I even left my house keys with them to let them come and go. I would highly recommend them for any job!
Kylie, London Posted on 17/09/2014 , work completed 17/09/2014
Which? Local Review
Customer Service
Quality
Value
Contacted Tim on the Monday morning; he responded quickly and came round the following day - on time. He repaired the boiler, explained what was wrong and checked before going ahead to fix it. Pleasant, friendly and reasonable. Recommeneded. Would definitely use again.
Cowboy Joe Posted on 11/09/2014 , work completed 11/09/2014
Friendly professional service
Customer Service
Quality
Value
We have used Tim for a number of years and can thoroughly recommend him. He has resolved some difficult intermittent faults and always provided very good advice
Geoff, London Posted on 09/09/2014 , work completed 09/09/2014
Totally trusted & professional
Customer Service
Quality
Value
Tim has been servicing my boiler for 5 years and recently he replaced my boiler, a radiator and installed a Nest thermostat. Always completely professional, tidy and punctual. Totally recommend.
Sarah, London Posted on 20/08/2014 , work completed 20/08/2014
Which? Local Review
Customer Service
Quality
Value
Needed help for my mother who lives in Tooting. Tim has been very helpful and his staff have done an excellent job. They are reliable and good value.
raymondmcg Posted on 03/07/2014 , work completed 03/07/2014
Which? Local Review
Customer Service
Quality
Value
Mycroft Heating installed a new boiler in our garage, involving rerouting of pipework via the cloakroom, a new pump and zone valves, new electrical and gas connections (via very thick walls!), removing the loft header tank, fitting a new HW cylinder, and completely draining and cleaning the system. Amazingly they did it in 5 days and it works perfectly. A neat and thoroughly professional job, by very knowledgeable and helpful people, and at a very reasonable price. Can't recommend them too highly.
qegs57 Posted on 27/04/2013 , work completed 27/04/2013
Which? Local Review
Customer Service
Quality
Value
We are selling the house, and the new buyers requested that various tasks be carried out. Tim's engineer Craig arrived as advised having called first, serviced the boiler, carried out a gas safety check on the gas hob, and capped a gas pipe in the fireplace all for a very reasonable price. Very highly recommended, will definitely use again and recommend to friends.
Knowsley Posted on 16/11/2012 , work completed 16/11/2012
Which? Local Review
Customer Service
Quality
Value
One of Tim's plumbers came round to trouble shoot an issue we were having with the radiators and also service our boiler. They spent quite a while investigating the issue and were able to identify where the problem was but didn't even charge us for the time to investigate. The service was very well priced and they took the time to explain any issues and advised well on next step/further work that might need doing. An excellent and friendly service.
frodo788 Posted on 08/11/2012 , work completed 08/11/2012
Which? Local Review
Customer Service
Quality
Value
Tim's colleague Craig came to service our pre-condenser type boiler which had got rather dirty; he turned up on time, was polite, friendly, careful to keep the kitchen floor lino clean especially during vacuuming, quite quick, and very efficient. He also noticed that the boiler exhaust needed a metal cage around its outside wall vent hole, and was off out to the builders' merchants and back with the necessary fittings in 15 minutes! And he fixed a minor problem with the gas cooker as well whilst he was there. A very nice guy and a really good firm.
Mr Keith Penfold Posted on 13/09/2012 , work completed 13/09/2012
Which? Local Review
Customer Service
Quality
Value
Tim came round to service our elderly boiler. We've had it serviced regularly but this is the first time we've been given proper paperwork. He was running a bit late but texted me to keep me updated with his progress. Brilliant service and I'll be calling upon his services again, without a doubt.
FCPFCP Posted on 12/06/2012 , work completed 12/06/2012
Which? Local Review
Customer Service
Quality
Value
Tim has done my boiler service, installed a thermostat and fixed a number of small, but tricky things. He has done a good job at a fair price. Very honest - I had been told by another company I needed a system flush, costing £4-500, and was ready to have it done, but Tim told me it was not necessary at the moment. He is a victim of his own success, in that he is very busy and I had to wait a long time for non-urgent jobs to be done. But it was worth being patient. Can heartily recommend him.
Generic Posted on 04/05/2012 , work completed 04/05/2012