Mycroft Heating & Plumbing Ltd

Tim came to repair a slight defect with our boiler, he diagnosed the issue over the phone, turned up in time and carried out the repair efficiently. There were absolutely no bad surprises with the bill. I very much recommend his Services, (even if you have to be patient and wait for a day or two for a call back.)

Tim installed a new gas hob for us. I found him to be very easy to deal with. He turned up when agreed and the job was done efficiently. Tim explained everything clearly and job was priced fairly. A thoroughly straightforward and very decent tradesperson. Wouldn't hesitate to use again.

Tim just installed my new boiler. He and his colleague were courteous and considerate, and always took the time to explain what was happening. The work was done carefully, efficiently and thoroughly. A job well done.

It's rare that I take the trouble to post comments on websites but in Tim's case I'm happy to make an exception. I found him through Which? Local and have been very happy with the service he provides. I would not hesitate to recommend him to anyone. We first called him out because our boiler was in need of a service and was losing pressure. He spent time on the phone with me before coming out to understand the problem and was able to identify the cause when he visited us - a faulty heat exchanger. We have since used him to replace a radiator and fit TRVs to several radiators at home. All his work has been of a high standard and we'll certainly call on his services in the future.

Tim installed a new combi boiler for me in 2008. He did an excellent job and was the only engineer who found a solution to the venting problems for a condensing boiler without destroying the flat roof through which is has to pass. A new gas supply from the meter was required and this was installed with care as it had to pass under kitchen units. The whole job was carried out very well, the new controls were well explained and his quote was the most the competative. He continues to carry out the annual service of the boiler. He is friendly, corteous and I would recommend him whole heartedly. I cancelled my service contract with British Gas as I would rather rely on a local expert!

Tim is rather tricky to get hold of initially but it's worth being patient. He's a really nice and honest bloke, very helpful and professional. I particularly liked that he thought about the tidiest solution rather than the quickest when installing the boiler. And he left the place nice and clean too!

Tim fitted a new boiler for me 18 months ago and did a great job. The boiler sprang a leak recently and as the boiler had just passed out of warranty I asked Tim to come and take a look. He came out promptly and managed to fix what turned out to be a pretty complex problem with the boiler. I highly recommend Tim for his level of service, dedication and professionalism. He really went the extra mile to ensure we got our heating and water back on as soon as possible.

Our boiler stopped igniting. After a bad experience with Brit Gas a few years ago I called Tim after reviewing Which Local. Tim charged about the same as nearby engineers but his service was very good. Tim was professional, organised, courteous and honest. He diagnosed the problem as a faulty printed circuit board and reyruned to replace it as agreed 1st thing the day after next. He took time to explain the problem and also various queries I had on the quirks of our system. I asked him if our boiler needed a service and he said based on a quick review it was't yet required (he could easily have said it was). He also replaced a the fan with a "new" one left a few years previously by Brit Gas. From his laptop he emailed instantly me his invoice and prefers payment by electronic transfer. We would use Tim again and recommend him.

Have had a very bad experience in the past with boiler servicing, but was very happy with Tim's approach and the job done. Very professional, honest and polite. Would definitely recommend.

Tim called in at short notice, and was extremely helpfu, pleasant and professional, I'd recommend him without hesitation.

I used "Which Local" to find a local heating engineer having been completely disillusioned and disappointed by the service from British Gas. Indeed, Tim was quick to point out a potential safety issue re: ventilation that British Gas had never commented upon, and similarly was able to "tune" the boiler settings to burn a more appropriate level of gas (thereby saving me money!). A very professional service (good time keeping, clean and talked me through what needed to be done and more importantly what did not!). Will definitely use Tim again!

Had a new combi-boiler installed, he did all the work whilst we were on holiday. Really fantastic service, very friendly ex-marketer who retrained with British Gas and set up on his own. The work he carried out was excellent and clean. He even came round to teach me how to set up all the controls.

I followed Which? Local recommendation. I have been a member for a month. Tim arrived within the time promised and was very clean at the job, identified several reasons why the hot water did not work and worked methodically through the job which in this instance was a faulty hot water thermostat. This was the cheapest option as at first it was thought the problem could be the timer clock. In my opinion a cowboy would have and could have overcharged quite easily for this job. Tim was polite, honest, quick and efficient and definatley value for money. Thank you Which? Local

Tim arrived promptly and gave an accurate estimate of how much the work would cost. He gave two options with varying prices so we felt that he was not trying to fob us off. The work did take a little longer than expected but I would definitely recommend him as an efficient, polite and accomplished trader

Tim is a lovely guy who spent a lot of time on the phone talking through possible reasons for the problems with my heating. When he did finally do the first stage of work for me, I was impressed with his honesty and efficiency. However, he has been consistently unreliable in arranging and following up to requests for work and appears highly disorganised. I've been waiting several weeks for an estimate of a larger job from him, even though he assured me he had not forgotten me. Therefore, as nice as he is I have to say that I would avoid him.

three different men came to check why the water from the hot water taps was only warm and gave three different reasons and quotes. I then made an appointment with Mr Mycroft. When he arrived he spotted the problem quite quickly and fixed it.I shall always use him in future, he is polite and explains clearly what he intends to do. Reasonable charges too.

Found Tim Mycroft via Which -local.He gave me a quote for boiler maintenance a new radiator and TRV's for a flat in Brixton.He turned up on the day did the job cleanly with a minimum of fuss and very pleasantly. I was very pleased with the end result and would not hesitate to recommend him.

Very efficient. Arrived on time.Our Central heating had broken down. He on the phone gave an indication what had gone wrong. He replaced a valve synchron motor which was not functioning. He arrived with the necessary spare part. Would recommend him and will use him again.

Tim replaced my old conventional boiler system with a new efficient combi boiler plus additional equipment in a tidy and thorough manner. If you're looking for a thorough installation with no shortcuts taken then Mycroft Heating gets my recommendation.

Tim Mycroft is a really nice guy and has worked on my boiler twice. He seems very honest and proved very reliable. I'd be happy to recommend him.