Mycroft Heating & Plumbing Ltd

Tim has been our Gas Engineer/Plumber for about 20 years. In all that time he never let us down. No issue was too small for him to help. In several houses he completely reinstalled our boiler - gave good advice in the middle of building projects and was reassuring when it was needed. We've moved out of the area so he can no longer travel to us - but we would highly recommend Mycroft Heating if you get a chance to be a customer!.

The team at Mycroft Heating & Plumbing Ltd are amazing. I have used them for my own home for repairs and annual maintenance and also for annual check for rental properties. I have got great advice abut whether to repair or replace boilers and I am happy for them to deal directly with my tenants as they are totally professional to deal with.

Tim Mycroft has been reliably servicing our gas boiler and heating system for some years. After suffering a chilly winter we agreed with him that the time had come to replace our six inefficient radiators and sort out a blockage. On a prior visit he explained precisely what would be involved and followed up with a clear and detailed estimate, frankly covering some uncertainties. He did the job exactly as agreed, to time and to budget, working some long hours and leaving the worksite clean and all rubbish removed. We find this substantial improvement excellent value for money.

Mycroft Heating and Plumbing were one of the gas engineers we contacted when we wanted to replace our boiler. We weren't able to use their service due to our scheduling needs, but I wanted to recommend them anyway because they were exceptionally helpful and communicative with us and really helped us to understand the benefits and costs of our options. We'll certainly look to work with them in future.

The builders of our extension left our heating system in a chaotic state. I want to appreciate local heating engineer Tim Mycroft who bit the bullet and put it right. He did an unbelievable 16 hour day before Christmas to get the house warm and has just been back to tidy up the pipework. He instils confidence, such a relief after a lot of starts and stops with others. As someone who hates being cold, I can't thank him enough.

I am extremely happy that Tim was recommended to us. He fixed our long standing boiler issue without a fuss, as well as the immersion heater and he also fixed a water pressure issue we have had for years. He followed all the social distancing protocols including wearing a mask and gloves and was thoroughly professional throughout. The pricing was very reasonable considering we are in a lockdown and as it was an emergency callout. Very happy with the outcome and i would recommend Tim to anyone.

I have been using Mycroft Heating & Plumbing Ltd for over nine years for my eight rented apartments in SW London. During this time, MHP Ltd have installed, serviced, repaired and provided Gas Safety Certificate for all these apartment’s gas appliances. What stands out for me is how MHP Ltd goes out of their way to help me in emergencies. They have provided support over countless week ends and evenings when something has gone wrong with the boiler. They will arrange service visits, talk to my tenants over the phone to trouble shoot the issue or even write me email with suggestions on what to do while on their vacations. The technical knowledge of Mr Mycroft is unquestionable, I trust him 100%. Organisational skills of Mrs Mycroft are exceptional (she sends me reminder email reminders for when my boilers are due for servicing). Their fee is reasonable in my opinion and I would recommend MHP to anyone without hesitation.

Tim has been servicing the boiler for me for quite a few years now after originally installing it for me.If I ever have a problem he is in touch as soon as possible to rectify it and I have always found him to be completely trustworthy and considerate. I have recommended him to a number of my friends and all of them have been happy with his service.

Tim has serviced my boiler, installed a new radiator for a nursery and replaced all radiator valves on older radiators with TRVs. Tim took details of the TRV and radiator work on his visit to service the radiator and replied with a quote and further options I could consider depending on my budget. Both my wife and I felt very comfortable working with and discussing our options with Tim. He is tidy, polite and punctual and I wouldn't hesitate in recommending him.

Tim sorted my honeywell evohome system when several others have failed in the passed. I've had him back each year since for servicing each season. This year I had a fault code on my Valiant which was dealt with very quickly. Would recommend Tim every day of the week.

Tim was recommended by my sister. So when my boiler broke down and we had no hot water or central heating I contacted him by email to come and fix it. Tim was able to analyse the problem and fix it within the hour. He explained in easy to understand terms what had gone wrong. I would be happy to recommend him and will ask him to come again for the yearly service .

The first time he visited he could not repair my fireplace which given its age was understandable. However, he promised to get me a quote for a new one in a short period of time. I emailed more than once with no response and he did not return calls. He seemed trustworthy so I waited through the cold winter but not a word...only a £100 bill for the aborted first visit, which I paid. I wrote to him asking why he didn't come through and he said he was busy. Weeks later I got through to him (a miracle) and I arranged for another visit for the fireplace and thought he would come armed for a quote. He didn't. I also asked if he could look at my partly malfunctioning underfloor heating. He said he was an expert on this and would get back to me with a quote. Four weeks later nothing. I'm not inclined to chase him again.He's possibly a good repair guy (I wouldn't know) but he has let me down twice very badly. I would not trust him to do what he says no matter how sincere he appears. Sorry but its a fact. I can't actually believe he's a Which Trusted Trader which I've had good luck with in the past. Oh well.

Tim has been servicing my boiler for a few years. This year I asked him to replace my ageing boiler/thermal store with a new combination boiler. This needed to be completed within a specific time frame to take advantage of scaffolding that was being put in place for other major works on our building. Tim managed the project really well, explaining what the options were, giving a clear description of what needed to be done, and working around the scaffolding schedule to fit in the project. What was also helpful was that I did not have to chase up on things; we exchanged a few emails and from the communication received, I was confident that the project would go ahead as planned. Due to his own busy schedule, Tim delegated the actual boiler installation to his colleague Ian who did an excellent job of fitting the new boiler into an existing kitchen cupboard - the work was done tidily and I am really pleased with the end results. The new boiler is quiet and efficient, easy to control, and having the extra storage space vacated by the thermal store is a bonus. I would definitely recommend Tim's company if you are looking to replace your boiler.

We had an Evohome system installed to control our Heating and Hot Water system but not by an improved installer. We have had numerous issues with reliability since the installation. The issues were quickly identified and resolved by Tim. We also found his charges very competitive. Many thanks James

We used Tim to install a pump system to improve our water pressure. We found him to be very knowledgeable, hard working and efficient. We're very pleased with the job he's done and would definitely use him again and recommend him to others.

I got details of Mycroft Heating and Plumbing from Which several years ago when I needed to have my boiler replaced.Since then Tim has regularly serviced my system ,changed radiators and dealt with any problems reliably and promptly . I highly recommend his work and the service he provides.

Tim's team fitted our new boiler two years ago, while we were out of the country, and have serviced it twice since. They communicate well, respond quickly and have done excellent work for us. It is easy to recommend them.

Mr Mycroft is a very nice, reliable professional. Great customer service and will do a good job for you.

I have been using Tim for several years now and have always been more than satisfied with the level of service. Not only has he serviced our boiler, but fitted the Honeywell system to control the central heating. I would, and have, recommended him to anyone looking.

Tim always has time to explain everything he's doing and offers advice over and above what I'd expect. He has serviced my boiler for years and has given advice on installing a new one. He's always been happy to take my calls asking for advice and always does a very thorough and professional job. Would be happy to recommend him to anyone.

Tim has looked after my boiler for 5 plus years now and I would highly recommend him. Prompt, reliable and an excellent service every time.

Came across Tim as a result of a recommendation I read via Facebook. We had a few issues with his emails getting through the spam filter for my work email account, but once he was booked in I was really pleased with the job he did. Will definitely use him again!

Mycroft Plumbing & Heating are absolutely fantastic,I couldn't have asked for a better service or result.Tim is brilliant, definitely a very trustworthy, knowledgable, prompt, marvellous plumber, who knows what he is talking about.To be honest my heating had been under-performing for a while,I was dreading researching and finding a gas engineer, eventually I couldn't leave it any longer as it was warmer outside than it was on my radiators,I knew the pressure was down on the boiler and thought that was going to be the only problem!Tim dedicated alot of time to me on the telephone and discussed with me thoroughly all options and possibilities,before I booked,I was on a small budget but knew I had to sort it out, he was very honest with me from the start, which I appreciated greatly.Also being a single parent, it's not always easy finding a trader that you are comfortable with in your home, however Tim is also a family man and very amiable,putting me at ease straight away,another plus point!Tim arrived on time,got straight to work,aswell as the low pressure, he discovered a couple of sneaky leaks caused by eroded washers,which he replaced,but all the while explaining to me what he was doing.He worked very hard to fix all elements of my aged boiler and miraculously,as if by magic, it's as good as new!Radiators are now working at full capacity and the house is finally warm,at last.The bill was even pleasing, very fair & great value for money.Book Mycroft Heating they're fab!

Tim has looked after my boiler for a number of years now. I've always had a prompt and reliable service from him.

Well, if you've found Mycroft heating and plumbing, it's your lucky day! Nowadays, it's so difficult to find somebody you trust who will do a good job for a reasonable price, that is why I consider myself fortunate to have met Tim. He's been coming to work in our flat for many years and has never disappointed us. Tim is a nice chap with good work ethics. He knows what he's doing and he will give you, much appreciated, peace of mind. We can't recommend him enough!