I had a leaking water tank outlet over Christmas and looking on trusted traders, I contacted Nick and asked if he could visit at short notice. I was delighted when he agreed to visit same day, and he took no time in determining the issue and fixing it - he would have been on site for no more than 30 minutes. I asked Nick to give an overall view of the condition of the system, and he identified issues that nobody else had done previously, and when requested, addressed those issues. I then asked if he’d service our gas boiler, and witnessed him doing an amazing job of cleaning, replacing a corroded part and maintaining a hard to reach component that in 13 years I had never seen maintained during annual maintenance. Nick is very likeable, very trustworthy and very conscientious - I observed him encountering problems and instead of perhaps skipping the issue, he doubled efforts to resolve them. I’m pleased to say I’ve now found my new regular heating and plumbing expert, and I have no reservation in recommending him very highly.